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Segment Information | 12 Months Ended
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Dec. 31, 2024
Segment Reporting [Abstract] |
Segment Information | 14. Segment Information Operating segments are defined as components of a company that engage in business activities from which it may earn revenues and incur expenses, and for which separate financial information is available and is regularly reviewed by the Company’s chief operating decision makers (“CODM”). The Company identifies its Chief Executive Officer and Chief Operating Officer together as CODM to assess the performance of the individual segments and make decisions about resources to be allocated to the segments. The Company operates as a multi-state provider of three business segments providing in-home services. In its personal care segment, the Company provides non-medical assistance with activities of daily living, primarily to persons who are at increased risk of hospitalization or institutionalization, such as the elderly, chronically ill or disabled. In its hospice segment, the Company provides physical, emotional and spiritual care for people who are terminally ill as well as related services for their families. In its home health segment, the Company provides services that are primarily medical in nature to individuals who may require assistance during an illness or after hospitalization and include skilled nursing and physical, occupational and speech therapy. The Company’s method for measuring profitability on each reportable segment basis is the same as those described in the summary of significant accounting policies and its CODM frequently reviews the actual result to budget variance to allocate resources to the segment and assess its performance. Segment operating income consists of revenue generated by a segment, less the direct costs of service revenues and general and administrative expenses that are incurred directly by the segment. Unallocated general and administrative costs are those costs for functions performed in a centralized manner and therefore not attributable to a particular segment. These costs include accounting, finance, human resources, legal, information technology, corporate office support and facility costs and overall corporate management. The CODM does not review disaggregated assets by segment. The measure of segment assets is reported on the balance sheet as total consolidated assets. The tables below set forth information about the Company’s reportable segments, including significant expenses, for the years ended December 31, 2024, 2023 and 2022 along with the items necessary to reconcile the segment information to the totals reported in the accompanying consolidated financial statements.
|  | For the Year Ended December 31, 2024 |
|  | (Amounts in Thousands) |
|  | Personal Care |  |  | Hospice |  |  | Home Health |  |  | Total |
Net service revenues |  | $ | 856,581 |  |  | $ | 228,191 |  |  | $ | 69,827 |  |  | $ | 1,154,599 |
Direct service personnel |  |  | 613,160 |  |  |  | 97,128 |  |  |  | 42,631 |  |  |  | 752,919 |
General and administrative salaries, wages and benefits |  |  | 48,485 |  |  |  | 41,370 |  |  |  | 14,349 |  |  |  | 104,204 |
Other segment items 1 |  |  | 20,719 |  |  |  | 37,762 |  |  |  | 4,913 |  |  |  | 63,394 |
Segment operating income |  |  | 174,217 |  |  |  | 51,931 |  |  |  | 7,934 |  |  |  | 234,082 |
Segment reconciliation: |  |  |  |  |  |  |  |  |  |  |  |
Items not allocated at segment level: |  |  |  |  |  |  |  |  |  |  |  |
Other general and administrative expenses |  |  |  |  |  |  |  |  |  |  |  | 117,861 |
Depreciation and amortization |  |  |  |  |  |  |  |  |  |  |  | 13,530 |
Interest income |  |  |  |  |  |  |  |  |  |  |  | (4,394 | )
Interest expense |  |  |  |  |  |  |  |  |  |  |  | 7,732 |
Income before income taxes |  |  |  |  |  |  |  |  |  |  | $ | 99,353 |
(2) Other segment items include other costs for direct service personnel, office expense, licenses & taxes, communication, medical director fees, travel and bad debt expense.
|  | For the Year Ended December 31, 2023 |
|  | (Amounts in Thousands) |
|  | Personal Care |  |  | Hospice |  |  | Home Health |  |  | Total |
Net service revenues |  | $ | 794,718 |  |  | $ | 207,155 |  |  | $ | 56,778 |  |  | $ | 1,058,651 |
Direct service personnel |  |  | 571,445 |  |  |  | 87,851 |  |  |  | 34,244 |  |  |  | 693,540 |
General and administrative salaries, wages and benefits |  |  | 47,302 |  |  |  | 38,843 |  |  |  | 11,501 |  |  |  | 97,646 |
Other segment items 1 |  |  | 18,442 |  |  |  | 35,608 |  |  |  | 4,021 |  |  |  | 58,071 |
Segment operating income |  |  | 157,529 |  |  |  | 44,853 |  |  |  | 7,012 |  |  |  | 209,394 |
Segment reconciliation: |  |  |  |  |  |  |  |  |  |  |  |
Items not allocated at segment level: |  |  |  |  |  |  |  |  |  |  |  |
Other general and administrative expenses |  |  |  |  |  |  |  |  |  |  |  | 104,312 |
Depreciation and amortization |  |  |  |  |  |  |  |  |  |  |  | 14,126 |
Interest income |  |  |  |  |  |  |  |  |  |  |  | (1,476 | )
Interest expense |  |  |  |  |  |  |  |  |  |  |  | 11,106 |
Income before income taxes |  |  |  |  |  |  |  |  |  |  | $ | 81,326 |
(1) Other segment items include other costs for direct service personnel, office expense, licenses & taxes, communication, medical director fees, travel and bad debt expense.
|  | For the Year Ended December 31, 2022 |
|  | (Amounts in Thousands) |
|  | Personal Care |  |  | Hospice |  |  | Home Health |  |  | Total |
Net service revenues |  | $ | 706,507 |  |  | $ | 201,772 |  |  | $ | 42,841 |  |  | $ | 951,120 |
Direct service personnel |  |  | 519,249 |  |  |  | 80,033 |  |  |  | 28,579 |  |  |  | 627,861 |
General and administrative salaries, wages and benefits |  |  | 45,089 |  |  |  | 36,443 |  |  |  | 8,369 |  |  |  | 89,901 |
Other segment items 1 |  |  | 16,811 |  |  |  | 34,222 |  |  |  | 3,111 |  |  |  | 54,144 |
Segment operating income |  |  | 125,358 |  |  |  | 51,074 |  |  |  | 2,782 |  |  |  | 179,214 |
Segment reconciliation: |  |  |  |  |  |  |  |  |  |  |  |
Items not allocated at segment level: |  |  |  |  |  |  |  |  |  |  |  |
Other general and administrative expenses |  |  |  |  |  |  |  |  |  |  |  | 96,417 |
Depreciation and amortization |  |  |  |  |  |  |  |  |  |  |  | 14,060 |
Interest income |  |  |  |  |  |  |  |  |  |  |  | (341 | )
Interest expense |  |  |  |  |  |  |  |  |  |  |  | 8,907 |
Income before income taxes |  |  |  |  |  |  |  |  |  |  | $ | 60,171 |
(1) Other segment items include other costs for direct service personnel, office expense, licenses & taxes, communication, medical director fees, travel and bad debt expense.

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- Definition The entire disclosure for reporting segments including data and tables. 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