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Goodwill and Other Intangible Assets | 12 Months Ended
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Dec. 31, 2020
Goodwill And Intangible Assets Disclosure [Abstract] |
Goodwill and Other Intangible Assets | NOTE 7. Goodwill and Other Intangible Assets In accordance with the FASB issued guidance in the Intangibles-Goodwill and Other Topic of the Codification, we completed the required annual impairment test. We performed a qualitative assessment on goodwill and determined it was not, more-likely-than-not, that the fair value of our reporting unit was less than its carrying value. There were no accumulated impairment losses of goodwill at the beginning of the period. The following table presents the carrying amount of goodwill (in thousands):
| Total |
Balance at January 1, 2019 | $ | 483,584 |
Acquisition | $ | 1,094 |
Other |  | (219 | )
Balance at December 31, 2019 | $ | 484,459 |
Acquisition |  | 24,315 |
Other |  | (219 | )
Balance at December 31, 2020 | $ | 508,555 |
The changes noted as “other” in the table above for both 2020 and 2019 refer to the amortization of the income tax benefit of tax goodwill in excess of financial statement goodwill. The components of the “Other intangible assets” are as follows (in thousands):
|  |  |  |  |  |  | Net |  |
| Gross |  | Accumulated |  | Carrying |  |
| Amount |  | Amortization |  | Value |  | Life
As of December 31, 2020: |  |  |  |  |  |  |  |  |  |
Customer relationships | $ | 196,806 |  | $ | (36,765 | ) | $ | 160,041 |  | 5-15 years
Agent relationships | $ | 2,432 |  | $ | (51 | ) | $ | 2,381 |  | 4 years
Trade name | $ | 2,921 |  | $ | (1,390 | ) | $ | 1,531 |  | 18 months
Total | $ | 202,159 |  | $ | (38,206 | ) | $ | 163,953 |  |
|  |  |  |  |  |  | Net |  |
| Gross |  | Accumulated |  | Carrying |  |
| Amount |  | Amortization |  | Value |  | Life
As of December 31, 2019: |  |  |  |  |  |  |  |  |  |
Customer relationships | $ | 144,123 |  | $ | (23,517 | ) | $ | 120,606 |  | 5-15 years
Trade name | $ | 1,300 |  | $ | (939 | ) | $ | 361 |  | 18 months
Total | $ | 145,423 |  | $ | (24,456 | ) | $ | 120,967 |  |
The above intangible assets are amortized using the straight-line method. Amortization expense was $13.8 million for each of the years ended December 31, 2020 and 2019. The remaining weighted average life of all definite lived intangible assets as of December 31, 2020 was 10.98 years. Amortization expense for the next five years is as follows (in thousands):
| Total |
Year 1 | $ | 17,943 |
Year 2 |  | 17,270 |
Year 3 |  | 16,675 |
Year 4 |  | 15,030 |
Year 5 |  | 14,472 |

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- Definition The entire disclosure for goodwill and intangible assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -URI http://asc.fasb.org/topic&trid=2144416 + Details
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