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Goodwill and Other Intangible Assets (Tables) | 12 Months Ended
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Dec. 31, 2021
Goodwill And Intangible Assets Disclosure [Abstract] |
Carrying Amount of Goodwill | The following table presents the carrying amount of goodwill (in thousands):
| Goodwill |
Balance at December 31, 2019 | $ | 484,459 |
Acquisition | $ | 24,315 |
Other |  | (219 | )
Balance at December 31, 2020 | $ | 508,555 |
Acquisitions |  | 68,395 |
Other |  | (37 | )
Balance at December 31, 2021 | $ | 576,913 |
Components of Other Intangible Assets | The components of the “Other intangible assets” are as follows (in thousands):
|  |  |  |  | Net |  |
| Gross |  | Accumulated |  | Carrying |  |
| Amount |  | Amortization |  | Value |  | Life
As of December 31, 2021: |  |  |  |  |  |  |
Customer relationships | $ | 226,623 |  | $ | (53,156 | ) | $ | 173,467 |  | 5-15 years
Carrier network and agent relationships | $ | 15,000 |  | $ | (1,063 | ) | $ | 13,937 |  | 4 years
Developed technology | $ | 6,500 |  | $ | (232 | ) | $ | 6,268 |  | 7 years
Trade name | $ | 5,500 |  | $ | (2,500 | ) | $ | 3,000 |  | 18 months
Total | $ | 253,623 |  | $ | (56,951 | ) | $ | 196,672 |  |
|  |  |  |  | Net |  |
| Gross |  | Accumulated |  | Carrying |  |
| Amount |  | Amortization |  | Value |  | Life
As of December 31, 2020: |  |  |  |  |  |  |
Customer relationships | $ | 196,806 |  | $ | (36,765 | ) | $ | 160,041 |  | 5-15 years
Carrier network and agent relationships | $ | 2,432 |  | $ | (51 | ) | $ | 2,381 |  | 4 years
Trade name | $ | 2,921 |  | $ | (1,390 | ) | $ | 1,531 |  | 18 months
Total | $ | 202,159 |  | $ | (38,206 | ) | $ | 163,953 |  |
Schedule of Amortization Expense | Amortization expense for the next five years is as follows (in thousands):
| Total |
Year 1 | $ | 25,329 |
Year 2 |  | 23,284 |
Year 3 |  | 21,126 |
Year 4 |  | 20,089 |
Year 5 |  | 17,389 |

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