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Condensed Consolidated Statements of Cash Flows (unaudited) - USD ($)
$ in Thousands
 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Cash flows provided by operating activities:    
Net loss $ (22,285) $ (42,043)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 77,975 82,524
Stock-based compensation expense 19,610 19,776
Deferred taxes (2,066) (6,855)
Amortization of deferred financing costs and non-cash interest 1,240 1,622
Bad debt expense 5,285 2,362
Other non-cash items (4,807) 1,583
Changes in operating assets and liabilities:    
Accounts receivable, net (9,145) (11,722)
Prepaid expenses and other current assets (1,331) (7,151)
Other non-current assets 4,511 (1,313)
Accounts payable (62) (1,450)
Accrued expenses and other 1,436 (1,308)
Deferred revenue 1,514 2,503
Other non-current liabilities (3,288) (916)
Net cash provided by operating activities 68,587 37,612
Cash flows used in investing activities:    
Purchases of property and equipment (2,140) (2,155)
Capitalization of software costs (14,727) (11,440)
Acquisition, net of cash acquired (14,959) 0
Net cash used in investing activities (31,826) (13,595)
Cash flows used in financing activities:    
Payments on debt (4,125) (6,125)
Exercise of stock options 1,982 1,675
Proceeds from common stock issuance for Employee Stock Purchase Plan 1,765 1,754
Repurchase and retirement of common stock (41,268) (21,863)
Net cash used in financing activities (41,646) (24,559)
Effect of foreign currency exchange rate changes on cash (116) (1,796)
Net decrease in cash and cash equivalents and restricted cash (5,001) (2,338)
Cash and cash equivalents and restricted cash:    
Beginning of period 95,824 97,559
End of period 90,823 95,221
Supplemental disclosures of cash flow information:    
Cash paid for interest 34,112 19,460
Cash paid for income taxes $ 2,939 $ 1,950