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v3.25.4

Segment Reporting (Tables) | 12 Months Ended
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Dec. 31, 2025
Segment Reporting [Abstract] |
Schedule of Segment Information for Revenues | The following table provides segment information for revenues, net loss and significant expenses:
| Year Ended December 31,
| 2025 |  | 2024 |  | 2023
|  |  | (in thousands) |  |
Total revenues | $ | 588,907 |  |  | $ | 562,185 |  |  | $ | 534,871 |
Less(1): |  |  |  |  |
Employee expense | 234,538 |  |  | 232,396 |  |  | 230,427 |
Lead generation, marketing and advertising | 34,705 |  |  | 34,214 |  |  | 32,357 |
Communication services | 24,447 |  |  | 21,328 |  |  | 28,369 |
Third-party commissions | 19,480 |  |  | 21,132 |  |  | 22,104 |
Software, tools and hosting | 63,240 |  |  | 56,134 |  |  | 47,629 |
Legal and professional fees | 53,610 |  |  | 43,751 |  |  | 32,563 |
Loss on sale and impairments | 85 |  |  | 11,670 |  |  | 6,325 |
Other segment items(2) | 32,324 |  |  | 34,708 |  |  | 43,145 |
Depreciation and amortization | 67,228 |  |  | 80,650 |  |  | 94,872 |
Interest and other expense, net | 38,091 |  |  | 35,560 |  |  | 46,408 |
Income tax expense | 2,955 |  |  | 5,839 |  |  | 1,377 |
Total expenses | 570,703 |  |  | 577,382 |  |  | 585,576 |
Net income (loss) from continuing operations | 18,204 |  |  | (15,197) |  |  | (50,705) |
(Loss) income from discontinued operations, net of income tax | (605) |  |  | (25,892) |  |  | 5,085 |
Net income (loss) | $ | 17,599 |  |  | $ | (41,089) |  |  | $ | (45,620) |
(1) The significant expense categories and amounts align with information that is regularly reviewed by the CODM.
(2) Other segment items include corporate overhead expenses, transaction-related and other non-recurring or unusual costs, facility expenses, bad debt and other miscellaneous cost of services.
| Year Ended December 31,
| 2025 |  | 2024 |  | 2023
|  |  | (in thousands) |  |
Other Segment Disclosures |  |  |  |  |
Interest income | $ | (3,427) |  |  | $ | (3,112) |  |  | $ | (1,024) |
Interest expense | 34,710 |  |  | 41,749 |  |  | 43,681 |
Other Significant Non-cash Items: |  |  |  |  |
Stock-based compensation | 27,929 |  |  | 25,730 |  |  | 24,991 |

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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