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Segment Reporting (Tables)

12 Months Ended

Dec. 31, 2025

Segment Reporting [Abstract]

Schedule of Segment Information for Revenues

The following table provides segment information for revenues, net loss and significant expenses:

			Year Ended December 31,
			2025						2024						2023
									(in thousands)
Total revenues			$	588,907					$	562,185					$	534,871
Less(1):
Employee expense			234,538						232,396						230,427
Lead generation, marketing and advertising			34,705						34,214						32,357
Communication services			24,447						21,328						28,369
Third-party commissions			19,480						21,132						22,104
Software, tools and hosting			63,240						56,134						47,629
Legal and professional fees			53,610						43,751						32,563
Loss on sale and impairments			85						11,670						6,325
Other segment items(2)			32,324						34,708						43,145
Depreciation and amortization			67,228						80,650						94,872
Interest and other expense, net			38,091						35,560						46,408
Income tax expense			2,955						5,839						1,377
Total expenses			570,703						577,382						585,576
Net income (loss) from continuing operations			18,204						(15,197)						(50,705)
(Loss) income from discontinued operations, net of income tax			(605)						(25,892)						5,085
Net income (loss)			$	17,599					$	(41,089)					$	(45,620)
(1) The significant expense categories and amounts align with information that is regularly reviewed by the CODM.
(2) Other segment items include corporate overhead expenses, transaction-related and other non-recurring or unusual costs, facility expenses, bad debt and other miscellaneous cost of services.

			Year Ended December 31,
			2025						2024						2023
									(in thousands)
Other Segment Disclosures
Interest income			$	(3,427)					$	(3,112)					$	(1,024)
Interest expense			34,710						41,749						43,681
Other Significant Non-cash Items:
Stock-based compensation			27,929						25,730						24,991

X

- Definition

Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 25
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-25

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-22

Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-30

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- References

No definition available.

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