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Intangible Assets, Net and Goodwill (Notes) | 3 Months Ended
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Mar. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract] |
Intangible Assets, Net and Goodwill | Intangible Assets, Net and Goodwill The Company recognizes certain separately identifiable intangible assets acquired in connection with business combinations and asset acquisitions. Refer to Note 3 for a summary of intangible assets acquired in connection with business combinations during the three months ended March 31, 2020. Intangible assets consist of the following:
|  | March 31, 2020 |  | December 31, 2019
(in thousands) |  | Gross Carrying Value |  | Accumulated Amortization |  | Net Carrying Value |  | Gross Carrying Value |  | Accumulated Amortization |  | Net Carrying Value
Purchased customer accounts |  | $ | 60,295 |  |  | $ | (10,576 | ) |  | $ | 49,719 |  |  | $ | 53,987 |  |  | $ | (9,143 | ) |  | $ | 44,844 |
Software |  | 31,162 |  |  | (6,625 | ) |  | 24,537 |  |  | 30,590 |  |  | (5,070 | ) |  | 25,520 |
Distributor relationships |  | 27,600 |  |  | (550 | ) |  | 27,050 |  |  | 13,000 |  |  | (331 | ) |  | 12,669 |
Carrier relationships |  | 7,859 |  |  | (429 | ) |  | 7,430 |  |  | 7,200 |  |  | (170 | ) |  | 7,030 |
Trade names |  | 2,884 |  |  | (356 | ) |  | 2,528 |  |  | 2,613 |  |  | (226 | ) |  | 2,387 |
Totals |  | $ | 129,800 |  |  | $ | (18,536 | ) |  | $ | 111,264 |  |  | $ | 107,390 |  |  | $ | (14,940 | ) |  | $ | 92,450 |
Amortization expense recorded for intangible assets was $3.6 million and $876,000 for the three months ended March 31, 2020 and 2019, respectively. Refer to Note 3 for a summary of goodwill recorded in connection with business combinations during the three months ended March 31, 2020. The changes in carrying value of goodwill by Operating Group for the period are as follows:
(in thousands) |  | Middle Market |  | Specialty |  | MainStreet |  | Medicare |  | Total
Balance at December 31, 2019 |  | $ | 52,932 |  |  | $ | 60,115 |  |  | $ | 38,892 |  |  | $ | 12,531 |  |  | $ | 164,470 |
Goodwill of acquired businesses |  | 23,739 |  |  | 4,228 |  |  | — |  |  | 5,094 |  |  | 33,061 |
Balance at March 31, 2020 |  | $ | 76,671 |  |  | $ | 64,343 |  |  | $ | 38,892 |  |  | $ | 17,625 |  |  | $ | 197,531 |

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- Definition The entire disclosure for goodwill and intangible assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -URI http://asc.fasb.org/topic&trid=2144416 + Details
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