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Intangible Assets, Net and Goodwill (Tables) | 6 Months Ended
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Jun. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract] |
Schedule of Intangible Assets | Intangible assets consist of the following:
|  | June 30, 2020 |  | December 31, 2019
(in thousands) |  | Gross Carrying Value |  | Accumulated Amortization |  | Net Carrying Value |  | Gross Carrying Value |  | Accumulated Amortization |  | Net Carrying Value
Purchased customer accounts |  | $ | 161,815 |  |  | $ | (12,800 | ) |  | $ | 149,015 |  |  | $ | 53,987 |  |  | $ | (9,143 | ) |  | $ | 44,844 |
Software |  | 31,161 |  |  | (8,196 | ) |  | 22,965 |  |  | 30,590 |  |  | (5,070 | ) |  | 25,520 |
Distributor relationships |  | 27,600 |  |  | (816 | ) |  | 26,784 |  |  | 13,000 |  |  | (331 | ) |  | 12,669 |
Carrier relationships |  | 7,859 |  |  | (687 | ) |  | 7,172 |  |  | 7,200 |  |  | (170 | ) |  | 7,030 |
Trade names |  | 4,002 |  |  | (485 | ) |  | 3,517 |  |  | 2,613 |  |  | (226 | ) |  | 2,387 |
Totals |  | $ | 232,437 |  |  | $ | (22,984 | ) |  | $ | 209,453 |  |  | $ | 107,390 |  |  | $ | (14,940 | ) |  | $ | 92,450 |
Schedule of Goodwill | The changes in carrying value of goodwill by Operating Group for the period are as follows:
(in thousands) |  | Middle Market |  | Specialty |  | MainStreet |  | Medicare |  | Total
Balance at December 31, 2019 |  | $ | 52,932 |  |  | $ | 60,115 |  |  | $ | 38,892 |  |  | $ | 12,531 |  |  | $ | 164,470 |
Goodwill of acquired businesses |  | 159,743 |  |  | 6,219 |  |  | — |  |  | 5,094 |  |  | 171,056 |
Balance at June 30, 2020 |  | $ | 212,675 |  |  | $ | 66,334 |  |  | $ | 38,892 |  |  | $ | 17,625 |  |  | $ | 335,526 |

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