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Intangible Assets, Net and Goodwill (Tables)
 6 Months Ended
Jun. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Intangible Assets Intangible assets consist of the following:
 
 
June 30, 2020
 
December 31, 2019
(in thousands)
 
Gross Carrying Value
 
Accumulated Amortization
 
Net Carrying Value
 
Gross Carrying Value
 
Accumulated Amortization
 
Net Carrying Value
Purchased customer accounts
 
$
161,815

 
$
(12,800
)
 
$
149,015

 
$
53,987

 
$
(9,143
)
 
$
44,844

Software
 
31,161

 
(8,196
)
 
22,965

 
30,590

 
(5,070
)
 
25,520

Distributor relationships
 
27,600

 
(816
)
 
26,784

 
13,000

 
(331
)
 
12,669

Carrier relationships
 
7,859

 
(687
)
 
7,172

 
7,200

 
(170
)
 
7,030

Trade names
 
4,002

 
(485
)
 
3,517

 
2,613

 
(226
)
 
2,387

Totals
 
$
232,437

 
$
(22,984
)
 
$
209,453

 
$
107,390

 
$
(14,940
)
 
$
92,450
Schedule of Goodwill The changes in carrying value of goodwill by Operating Group for the period are as follows:
(in thousands)
 
 Middle Market
 
 Specialty
 
 MainStreet
 
 Medicare
 
 Total
Balance at December 31, 2019
 
$
52,932

 
$
60,115

 
$
38,892

 
$
12,531

 
$
164,470

Goodwill of acquired businesses
 
159,743

 
6,219

 
—

 
5,094

 
171,056

Balance at June 30, 2020
 
$
212,675

 
$
66,334

 
$
38,892

 
$
17,625

 
$
335,526