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Other Financial Statement Information (Tables)
6 Months Ended
Jun. 30, 2021
Other Financial Information [Abstract]  
Summary of Changes in the Allowance
Changes in the allowance consisted of the following (in thousands):
 
    
Three Months Ended June 30
    
Six Months Ended June 30
 
    
2021
    
2020
    
2021
    
2020
 
Beginning balance
   $ 4,709      $  1,366      $ 5,256      $ 2,461  
Add: amounts recognized as a reduction of revenue
     1,445        930        3,027        2,813  
Add: bad debt expense recognized in general and administrative expense
     16        680        30        680  
Less: write-offs, net of recoveries
     (1,056      (529      (3,199      (3,507
    
 
 
    
 
 
    
 
 
    
 
 
 
Ending balance
   $ 5,114      $ 2,447      $ 5,114      $ 2,447  
    
 
 
    
 
 
    
 
 
    
 
 
 
Summary of Prepaid Expenses and Other Current Assets
Prepaid expenses and other current assets consisted of the following (in thousands):
 
    
June 30,

2021
    
December 31,

2020
 
Prepaid expenses
   $  7,797      $  7,177  
Deferred cost of revenue
     2,452        1,967  
Other current assets
     2,316        1,392  
    
 
 
    
 
 
 
Total prepaid expenses and other current assets
   $  12,565      $  10,536  
    
 
 
    
 
 
 
Summary of Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following (in thousands):
 
    
June 30,

2021
    
December 31,

2020
 
Accrued payroll and related expenses
   $  15,530      $  16,135  
Accrued vendor payables
     17,714        10,854  
Derivative liabilities and hybrid debt
     5,554        5,131  
Sales allowances
     4,676        4,856  
Accrued sales, use and business taxes
     1,816        1,789  
Accrued advertising
     —          173  
Other
     2,587        2,090  
    
 
 
    
 
 
 
Total accrued expenses and other current liabilities
   $ 47,877      $ 41,028  
    
 
 
    
 
 
 
Summary of Depreciation and Amortization Expense
Depreciation and amortization expense of our property and equipment, including capitalized
internal-use
software, and intangible assets consisted of the following (in thousands):
 
    
Three Months Ended June 30
    
Six Months Ended June 30
 
    
2021
    
2020
    
2021
    
2020
 
Cost of revenue
   $  1,398      $  1,934      $  3,076      $  3,892  
Sales and marketing
     1,323        1,762        2,798        3,611  
Technology and development
     584        667        1,171        1,317  
General and administrative
     358        464        784        927  
    
 
 
    
 
 
    
 
 
    
 
 
 
Total depreciation and amortization expense
   $ 3,663      $ 4,827      $ 7,829      $ 9,747