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Stock-based Compensation - Schedule of Stock Based Compensation Cost (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
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Sep. 30, 2023 | Sep. 30, 2022 | Sep. 30, 2023 | Sep. 30, 2022
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |  |  |  |
Total stock-based compensation expense | $ 15,582 | $ 19,778 | $ 51,005 | $ 64,490
Amount capitalized to internal-use software | 1,054 | 549 | 3,039 | 1,779
Total stock-based compensation expense | 16,636 | 20,327 | 54,044 | 66,269
Cost of revenue |  |  |  |
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |  |  |  |
Total stock-based compensation expense | 1,115 | 597 | 3,094 | 2,205
Sales and marketing |  |  |  |
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |  |  |  |
Total stock-based compensation expense | 1,623 | 2,972 | 4,602 | 9,633
Technology and development |  |  |  |
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |  |  |  |
Total stock-based compensation expense | 4,706 | 3,857 | 13,901 | 12,303
General and administrative |  |  |  |
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |  |  |  |
Total stock-based compensation expense | $ 8,138 | $ 12,352 | $ 29,408 | $ 40,349

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