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Stock-based Compensation - Schedule of Stock Based Compensation Cost (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]      
Total stock-based compensation expense $ 66,015 $ 80,469 $ 112,832
Amount capitalized to internal-use software 4,056 2,526 674
Total stock-based compensation 70,071 82,995 113,506
Cost of revenue      
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]      
Total stock-based compensation expense 4,318 2,931 1,733
Sales and marketing      
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]      
Total stock-based compensation expense 6,096 10,144 15,746
Technology and development      
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]      
Total stock-based compensation expense 18,899 16,574 38,796
General and administrative      
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]      
Total stock-based compensation expense $ 36,702 $ 50,820 $ 56,557