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Stock-based Compensation (Tables)

12 Months Ended

Dec. 31, 2024

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Based Compensation Cost

We recorded stock-based compensation expense in the following categories in the accompanying consolidated statements of operations and balance sheets (in thousands):

			Year Ended December 31,
			2024						2023						2022
Cost of revenue			$	5,833					$	4,318					$	2,931
Sales and marketing			8,077						6,096						10,144
Technology and development			19,573						18,899						16,574
General and administrative			38,027						36,702						50,820
Total stock-based compensation expense			71,510						66,015						80,469
Amount capitalized to internal-use software			5,967						4,056						2,526
Total stock-based compensation			$	77,477					$	70,071					$	82,995

Schedule of Stock Options Activity

Stock option activity for the year ended December 31, 2024 is as follows (in thousands, except weighted-average exercise price and remaining contract life):

			Number of Options						Weighted- Average Exercise Price						Weighted- Average Remaining Contractual Life (in Years)						Aggregate Intrinsic Value
Outstanding at December 31, 2023			20,486						$	10.69					6.9						$	34,571
Granted			—						—
Exercised			(389)						1.11
Cancelled			(2,231)						13.00
Forfeited			(2,672)						11.22
Outstanding at December 31, 2024			15,194						$	10.51					2.6						$	442
Vested and expected to vest at December 31, 2024			15,194						$	10.51					2.6						$	442
Exercisable at December 31, 2024			13,948						$	10.46					2.1						$	442

Schedule of Fair Value Assumptions and Techniques for Stock Options

The weighted-average assumptions that were used to calculate the grant-date fair value of our stock option grants using the Black-Scholes option pricing model were as follows:

									Year Ended December 31,
									2023						2022
Expected life (years)									5.9						5.6
Risk-free interest rate									3.4%-3.8%						2.6		%
Expected volatility									50.4%-50.7%						48		%
Expected dividend yield									—						—

Schedule of Restricted Stock Unit Activity

A summary of RSUs and performance stock units, or PSUs, activity for the year ended December 31, 2024 is as follows (in thousands, except weighted-average grant-date fair value):

			Number of Units						Weighted- Average Grant- Date Fair Value
Unvested at December 31, 2023			14,007						$	10.83
Granted(1)			28,681						7.70
Cancelled/forfeited			(7,091)						11.35
Vested			(5,875)						11.84
Unvested at December 31, 2024			29,722						$	7.49

(1) Granted shares include RSU awards with a market vesting condition granted in July 2024 and reflected at 200% of target, and RSU awards with market vesting condition granted in November 2024 reflected at 400% of target.

Schedule of Fair Value Assumptions and Techniques for Restricted Stock Units

The assumptions that were used to calculate the grant-date fair value of our PSU grants using a Monte Carlo simulation model were as follows:

						Year Ended December 31,
						2024
Expected life (years)						0.4-0.8
Risk-free interest rate						5.2%-5.4%
Expected volatility						47.4%-66.1%
Expected dividend yield						—

The assumptions that were used to calculate the grant-date fair value of the RSUs with a market vesting condition using a Monte Carlo simulation model were as follows:

						Year Ended December 31,
						2024
Expected life (years)						5
Risk-free interest rate						4.2		%
Expected volatility						59.4		%
Expected dividend yield						—

The assumptions that were used to calculate the grant-date fair value of the RSUs with a market vesting condition using a Monte Carlo simulation model were as follows:

						Year Ended December 31,
						2024
Expected life (years)						3
Risk-free interest rate						4.2		%
Expected volatility						60.9		%
Expected dividend yield						—

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Schedule Of Share-Based Payment Award, Equity Instruments Other Than Options, Valuation Assumptions

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Tabular disclosure of allocation of amount expensed and capitalized for award under share-based payment arrangement to statement of income or comprehensive income and statement of financial position. Includes, but is not limited to, corresponding line item in financial statement.

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Tabular disclosure for stock option plans. Includes, but is not limited to, outstanding awards at beginning and end of year, grants, exercises, forfeitures, and weighted-average grant date fair value.

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Tabular disclosure of the significant assumptions used during the year to estimate the fair value of stock options, including, but not limited to: (a) expected term of share options and similar instruments, (b) expected volatility of the entity's shares, (c) expected dividends, (d) risk-free rate(s), and (e) discount for post-vesting restrictions.

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