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Segment, Other Supplemental Information and Concentrations (Tables)

12 Months Ended

Dec. 31, 2012

Regional Segment Revenue and Segment Gross Margin

The following table presents regional segment revenue and segment gross margin for the Company for the years ended December 31:

In millions		2012				2011				2010
Segment revenue
Americas (1)		$	1,619			$	1,436			$	1,166
EMEA			636				548				442
APJ			410				378				328
Total revenue			2,665				2,362				1,936
Segment gross margin
Americas			967				837				702
EMEA			331				281				232
APJ			193				175				154
Total gross margin			1,491				1,293				1,088
Selling, general and administrative expenses			728				663				526
Research and development expenses			183				174				147
Total income from operations			580				456				415
Other (expense) income, net			(2	)			25				(1	)
Income before income taxes		$	578			$	481			$	414

⁽¹⁾  The Americas region includes revenue from the United States of $1,478 million in 2012, $1,315 million in 2011 and $1,059 million in 2010.

Revenue by Product and Services

The following table presents revenue by product and services revenue for the Company for the years ended December 31:

In millions		2012				2011				2010
Products (software and hardware)(1)		$	1,297			$	1,122			$	933
Consulting services			776				695				536
Maintenance services			592				545				467
Total services			1,368				1,240				1,003
Total revenue		$	2,665			$	2,362			$	1,936

⁽¹⁾  Our data warehousing software and hardware products are often sold and delivered together in the form of a “node” of capacity as an integrated technology solution. Accordingly, it is impracticable to provide the breakdown of revenue from various types of software and hardware products.

Property and Equipment by Geographic Area

The following table presents property and equipment by geographic area at December 31:

In millions		2012				2011
United States		$	121			$	100
Americas (excluding United States)			3				3
EMEA			9				4
APJ			17				13
Property and equipment, net		$	150			$	120

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