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Condensed Consolidated Statements of Income (USD $)
In Millions, except Per Share data, unless otherwise specified
 3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
Revenue        
Product revenue $ 303 [1] $ 321 [1] $ 552 [1] $ 629 [1]
Service revenue 367 344 705 649
Total revenue 670 665 1,257 1,278
Costs and operating expenses        
Cost of products 101 99 194 202
Cost of services 190 184 379 356
Selling, general and administrative expenses 185 179 364 344
Research and development expenses 47 43 97 89
Total costs and operating expenses 523 505 1,034 991
Income from operations 147 160 223 287
Other expense, net 0 0 (1) (1)
Income before income taxes 147 160 222 286
Income tax expense 39 48 55 83
Net income $ 108 $ 112 $ 167 $ 203
Net income per weighted average common share        
Basic $ 0.66 $ 0.66 $ 1.02 $ 1.21
Diluted $ 0.65 $ 0.65 $ 1.00 $ 1.18
Weighted average common shares outstanding        
Basic 163.4 168.7 164.4 168.3
Diluted 166.3 172.3 167.4 172.0
[1] Our data warehousing software and hardware products are often sold and delivered together in the form of a "node" of capacity as an integrated technology solution. Accordingly, it is impracticable to provide the breakdown of revenue from various types of software and hardware products.