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Segment, Other Supplemental Information and Concentrations (Tables)
12 Months Ended
Dec. 31, 2013
Regional Segment Revenue and Segment Gross Margin

The following table presents regional segment revenue and segment gross margin for the Company for the years ended December 31:

 

In millions    2013     2012     2011  

Segment revenue

      

Americas (1)

   $ 1,633      $ 1,619      $ 1,436   

International

     1,059        1,046        926   
  

 

 

   

 

 

   

 

 

 

Total revenue

     2,692        2,665        2,362   
  

 

 

   

 

 

   

 

 

 

Segment gross margin

      

Americas

     947        967        837   

International

     526        524        456   
  

 

 

   

 

 

   

 

 

 

Total gross margin

     1,473        1,491        1,293   
  

 

 

   

 

 

   

 

 

 

Selling, general and administrative expenses

     757        728        663   

Research and development expenses

     184        183        174   
  

 

 

   

 

 

   

 

 

 

Total income from operations

     532        580        456   

Other (expense) income, net

     (24     (2     25   
  

 

 

   

 

 

   

 

 

 

Income before income taxes

   $ 508      $ 578      $ 481   
  

 

 

   

 

 

   

 

 

 

 

(1) 

The Americas region includes revenue from the United States of $1,511 million in 2013, $1,478 million in 2012 and $1,315 million in 2011.

Revenue by Product and Services

The following table presents revenue by product and services revenue for the Company for the years ended December 31:

 

In millions    2013      2012      2011  

Products (software and hardware)(1)

   $ 1,230       $ 1,297       $ 1,122   
  

 

 

    

 

 

    

 

 

 

Consulting services

     818         776         695   

Maintenance services

     644         592         545   
  

 

 

    

 

 

    

 

 

 

Total services

     1,462         1,368         1,240   
  

 

 

    

 

 

    

 

 

 

Total revenue

   $ 2,692       $ 2,665       $ 2,362   
  

 

 

    

 

 

    

 

 

 

 

(1) 

Our analytic database software and hardware products are often sold and delivered together in the form of a “node” of capacity as an integrated technology solution. Accordingly, it is impracticable to provide the breakdown of revenue from various types of software and hardware products.

Property and Equipment by Geographic Area

The following table presents property and equipment by geographic area at December 31:

 

In millions    2013      2012  

United States

   $ 131       $ 121   

Americas (excluding United States)

     3         3   

International

     27         26   
  

 

 

    

 

 

 

Property and equipment, net

   $ 161       $ 150