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Segment, Other Supplemental Information and Concentrations (Tables) | 12 Months Ended
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Dec. 31, 2016
Segment Reporting [Abstract] |
Regional Segment Revenue and Segment Gross Margin | The following table presents segment revenue and segment gross margin for the Company for the years ended December 31:
In millions | 2016 |  | 2015 |  | 2014
Segment revenue |  |  |  |  |
Americas Data and Analytics | $ | 1,334 |  |  | $ | 1,470 |  |  | $ | 1,534 |
International Data and Analytics | 919 |  |  | 907 |  |  | 1,034 |
Total Data and Analytics | 2,253 |  |  | 2,377 |  |  | 2,568 |
Marketing Applications | 69 |  |  | 153 |  |  | 164 |
Total revenue | 2,322 |  |  | 2,530 |  |  | 2,732 |
Segment gross margin |  |  |  |  |
Americas Data and Analytics | 754 |  |  | 824 |  |  | 917 |
International Data and Analytics | 425 |  |  | 429 |  |  | 523 |
Total Data and Analytics | 1,179 |  |  | 1,253 |  |  | 1,440 |
Marketing Application | 33 |  |  | 63 |  |  | 76 |
Total segment gross margin | 1,212 |  |  | 1,316 |  |  | 1,516 |
Stock-based compensation expense | 14 |  |  | 13 |  |  | 11 |
Amortization of acquisition-related intangible assets | 2 |  |  | 19 |  |  | 21 |
Acquisition, integration and reorganization-related costs | 8 |  |  | 8 |  |  | 5 |
Total gross margin | 1,188 |  |  | 1,276 |  |  | 1,479 |
Selling, general and administrative expenses | 664 |  |  | 765 |  |  | 770 |
Research and development expenses | 212 |  |  | 228 |  |  | 206 |
Impairment of goodwill, acquired intangibles and other assets | 80 |  |  | 478 |  |  | — |
Total income (loss) from operations | $ | 232 |  |  | $ | (195 | ) |  | $ | 503 |
Revenue by Product and Services | The following table presents revenue by product and services revenue for the Company for the years ended December 31:
In millions | 2016 |  | 2015 |  | 2014
Products (software and hardware)(1) | $ | 889 |  |  | $ | 1,057 |  |  | $ | 1,227 |
Consulting services | 730 |  |  | 780 |  |  | 817 |
Maintenance services | 703 |  |  | 693 |  |  | 688 |
Total services | 1,433 |  |  | 1,473 |  |  | 1,505 |
Total revenue | $ | 2,322 |  |  | $ | 2,530 |  |  | $ | 2,732 |
(1) | Our analytic database software and hardware products are often sold and delivered together in the form of a “node” of capacity as an integrated technology solution. Accordingly, it is impracticable to provide the breakdown of revenue from various types of software and hardware products.
Revenue from External Customers by Geographic Areas | The following table presents revenues by geographic area for the years ended December 31:
In millions | 2016 |  | 2015 |  | 2014
United States | $ | 1,246 |  |  | $ | 1,428 |  |  | $ | 1,458 |
Americas (excluding United States) | 123 |  |  | 125 |  |  | 161 |
International | 953 |  |  | 977 |  |  | 1,113 |
Total revenue | $ | 2,322 |  |  | $ | 2,530 |  |  | $ | 2,732 |
Property and Equipment by Geographic Area | The following table presents property and equipment by geographic area at December 31:
In millions | 2016 |  | 2015(1)
United States | $ | 113 |  |  | $ | 129 |
Americas (excluding United States) | 4 |  |  | 3 |
International | 21 |  |  | 23 |
Property and equipment, net | $ | 138 |  |  | $ | 155 |
(1) 2015 amounts include property and equipment held for sale for $12 million.

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