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Condensed Consolidated Statements of Loss (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended
Mar. 31, 2017
Mar. 31, 2016
Revenue    
Product and cloud revenue $ 166 $ 208
Service revenue 325 337
Total revenue 491 545
Costs and operating expenses    
Cost of product and cloud 76 89
Cost of services 191 187
Selling, general and administrative expenses 155 174
Research and development expenses 70 57
Impairment of goodwill, acquired intangibles and other assets 0 80
Total costs and operating expenses 492 587
Loss from operations (1) (42)
Interest expense (3) (3)
Interest income 2 1
Other expense 0 (1)
Total other expense, net (1) (3)
Loss before income taxes (2) (45)
Income tax expense 0 1
Net loss $ (2) $ (46)
Net loss per weighted average common share    
Basic (in dollars per share) $ (0.02) $ (0.36)
Diluted (in dollars per share) $ (0.02) $ (0.36)
Weighted average common shares outstanding    
Basic (in shares) 130.4 129.4
Diluted (in shares) 130.4 129.4