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Segment and Other Supplemental Information - Revenue by Product and Services (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2017
Jun. 30, 2016
Jun. 30, 2017
Jun. 30, 2016
Segment Reporting [Abstract]        
Product - rights to upgrades, subscription and cloud $ 75 $ 69 $ 151 $ 139
Maintenance - software and hardware 182 174 358 342
Total recurring revenue 257 243 509 481
Product - perpetual licenses and hardware 91 154 181 274
Consulting services 165 167 314 320
Marketing applications 0 35 0 69
Total revenue $ 513 $ 599 $ 1,004 $ 1,144