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Condensed Consolidated Statements of Income (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2017
Sep. 30, 2016
Sep. 30, 2017
Sep. 30, 2016
Revenue        
Product and cloud revenue $ 172 $ 210 $ 504 $ 661
Service revenue 354 342 1,026 1,035
Total revenue 526 552 1,530 1,696
Costs and operating expenses        
Cost of product and cloud 68 75 216 265
Cost of services 208 183 598 558
Selling, general and administrative expenses 161 159 481 505
Research and development expenses 82 46 230 154
Impairment of goodwill, acquired intangibles and other assets 0 0 0 80
Total costs and operating expenses 519 463 1,525 1,562
Income from operations 7 89 5 134
Interest expense (4) (3) (11) (9)
Interest income 3 2 8 4
Other income (expense) 0 2 (1) 1
Total other (expense) income, net (1) 1 (4) (4)
Income before income taxes 6 90 1 130
Income tax (benefit) expense (7) 41 (6) 63
Net income $ 13 $ 49 $ 7 $ 67
Net income per weighted average common share        
Basic (in dollars per share) $ 0.11 $ 0.38 $ 0.05 $ 0.52
Diluted (in dollars per share) $ 0.10 $ 0.37 $ 0.05 $ 0.51
Weighted average common shares outstanding        
Basic (in shares) 123.7 129.7 127.3 129.6
Diluted (in shares) 125.8 131.6 129.1 131.3