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Segment, Other Supplemental Information and Concentrations (Tables)
12 Months Ended
Dec. 31, 2017
Segment Reporting [Abstract]  
Regional Segment Revenue and Segment Gross Margin
The following table presents segment revenue and segment gross profit for the Company for the years ended December 31: 
In millions
2017
 
2016
 
2015
Segment revenue
 
 
 
 
 
Americas Data and Analytics
$
1,195

 
$
1,334

 
$
1,470

International Data and Analytics
961

 
919

 
907

Total Data and Analytics
2,156

 
2,253

 
2,377

Marketing Applications

 
69

 
153

Total revenue
2,156

 
2,322

 
2,530

Segment gross profit
 
 
 
 
 
Americas Data and Analytics
676

 
796

 
871

International Data and Analytics
434

 
445

 
452

Total Data and Analytics
1,110

 
1,241

 
1,323

Marketing Application

 
34

 
63

Total segment gross profit
1,110

 
1,275

 
1,386

Stock-based compensation expense
13

 
14

 
13

Amortization of acquisition-related intangible assets
1

 
2

 
16

Acquisition, integration and reorganization-related costs
6

 
9

 
11

Amortization of capitalized software costs
68

 
62

 
70

Selling, general and administrative expenses
652

 
664

 
765

Research and development expenses
306

 
212

 
228

Impairment of goodwill, acquired intangibles and other assets

 
80

 
478

Total income (loss) from operations
$
64

 
$
232

 
$
(195
)
Revenue by Product and Services
The following table presents a further disaggregation of revenue for the Company for the years ended December 31:
In millions
2017
 
2016
 
2015
Recurring revenue

$
1,047

 
$
978

 
$
956

Product - perpetual licenses and hardware

429

 
600

 
752

Consulting services

680

 
675

 
669

Marketing applications

 
69

 
153

Total revenue
$
2,156

 
$
2,322

 
$
2,530

 
Revenue from External Customers by Geographic Areas
The following table presents revenues by geographic area for the years ended December 31: 
In millions
2017
 
2016
 
2015
United States
$
1,089

 
$
1,246

 
$
1,428

Americas (excluding United States)
107

 
123

 
125

International
960

 
953

 
977

Total revenue
$
2,156

 
$
2,322

 
$
2,530

Property and Equipment by Geographic Area
The following table presents property and equipment by geographic area at December 31: 
In millions
2017
 
2016
United States
$
119

 
$
113

Americas (excluding United States)
11

 
4

International
32

 
21

Property and equipment, net
$
162

 
$
138