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Revenue from Contracts with Customers (Tables) | 12 Months Ended
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Dec. 31, 2019
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following table presents a disaggregation of revenue for the years ended December 31:
In millions | 2019 |  | 2018 |  | 2017*
Americas |  |  |  |  |
Recurring | $ | 873 |  |  | $ | 801 |  |  | $ | 739 |
Perpetual software licenses and hardware | 38 |  |  | 127 |  |  | 234 |
Consulting services | 146 |  |  | 198 |  |  | 222 |
Total Americas | 1,057 |  |  | 1,126 |  |  | 1,195 |
EMEA |  |  |  |  |
Recurring | 305 |  |  | 282 |  |  | 248 |
Perpetual software licenses and hardware | 43 |  |  | 112 |  |  | 133 |
Consulting services | 144 |  |  | 193 |  |  | 186 |
Total EMEA | 492 |  |  | 587 |  |  | 567 |
APAC |  |  |  |  |
Recurring | 185 |  |  | 171 |  |  | 158 |
Perpetual software licenses and hardware | 25 |  |  | 101 |  |  | 62 |
Consulting services | 140 |  |  | 179 |  |  | 174 |
Total APAC | 350 |  |  | 451 |  |  | 394 |
Total Revenue | $ | 1,899 |  |  | $ | 2,164 |  |  | $ | 2,156 |
*As discussed in Note 1, periods prior to 2018 have not been adjusted under the modified retrospective adoption method of Topic 606
Schedule of Receivables, Contract Assets, and Deferred Revenue from Contracts with Customers | The following table provides information about receivables, contract assets and deferred revenue from contracts with customers:
In millions | December 31, 2019 |  | December 31, 2018
Accounts receivable, net | $ | 398 |  |  | $ | 588 |
Contract assets | $ | 8 |  |  | $ | 14 |
Current deferred revenue | $ | 472 |  |  | $ | 490 |
Long-term deferred revenue | $ | 61 |  |  | $ | 105 |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction | The following table includes estimated revenue expected to be recognized in the future related to the Company's unsatisfied (or partially satisfied) obligations at December 31, 2019:
In millions |  | Total at December 31, 2019 |  | Year 1 |  | Year 2 and Thereafter
Remaining unsatisfied obligations |  | $ | 2,732 |  |  | $ | 1,377 |  |  | $ | 1,355 |

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- Definition Tabular disclosure of contract balances and changes in contract balances. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=118956577&loc=SL49130551-203045 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=118956577&loc=SL49130545-203045 + Details
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- Definition Tabular disclosure of expected timing for satisfying remaining performance obligation. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(1) -URI http://asc.fasb.org/extlink&oid=118956577&loc=SL49130556-203045 + Details
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