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Segment, Other Supplemental Information and Concentrations (Tables) | 12 Months Ended
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Dec. 31, 2019
Segment Reporting [Abstract] |
Regional Segment Revenue and Segment Gross Profit | The following table presents segment revenue and segment gross profit for the Company for the years ended December 31:
In millions | 2019 |  | 2018 |  | 2017
Segment revenue |  |  |  |  |
Americas | $ | 1,057 |  |  | $ | 1,126 |  |  | $ | 1,195 |
EMEA | 492 |  |  | 587 |  |  | 567 |
APAC | 350 |  |  | 451 |  |  | 394 |
Total revenue | 1,899 |  |  | 2,164 |  |  | 2,156 |
Segment gross profit |  |  |  |  |
Americas | 626 |  |  | 621 |  |  | 675 |
EMEA | 239 |  |  | 275 |  |  | 276 |
APAC | 148 |  |  | 199 |  |  | 161 |
Total segment gross profit | 1,013 |  |  | 1,095 |  |  | 1,112 |
Stock-based compensation expense | 14 |  |  | 15 |  |  | 13 |
Acquisition, integration and reorganization-related costs | 11 |  |  | 5 |  |  | 4 |
Amortization of capitalized software costs | 33 |  |  | 49 |  |  | 71 |
Total gross profit | 955 |  |  | 1,026 |  |  | 1,024 |
Selling, general and administrative expenses | 618 |  |  | 666 |  |  | 651 |
Research and development expenses | 327 |  |  | 317 |  |  | 305 |
Total income from operations | $ | 10 |  |  | $ | 43 |  |  | $ | 68 |
Revenue from External Customers by Geographic Areas | The following table presents revenues by geographic area for the years ended December 31:
In millions | 2019 |  | 2018 |  | 2017
United States | $ | 953 |  |  | $ | 1,018 |  |  | $ | 1,089 |
Americas (excluding United States) | 104 |  |  | 108 |  |  | 106 |
EMEA | 492 |  |  | 587 |  |  | 567 |
APAC | 350 |  |  | 451 |  |  | 394 |
Total revenue | $ | 1,899 |  |  | $ | 2,164 |  |  | $ | 2,156 |
Property and Equipment by Geographic Area | The following table presents property and equipment, net by geographic area at December 31:
In millions | 2019 |  | 2018
United States | $ | 261 |  |  | $ | 226 |
Americas (excluding United States) | 19 |  |  | 18 |
EMEA | 36 |  |  | 26 |
APAC | 34 |  |  | 25 |
Property and equipment, net | $ | 350 |  |  | $ | 295 |

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8736-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8813-108599 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=108376223&loc=d3e13816-109267 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8721-108599 Reference 5: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8906-108599 + Details
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