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Finance Assets | 12 Months Ended
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Dec. 31, 2015
Receivables [Abstract] |
Finance Assets | Finance Assets Finance Receivables Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type lease receivables are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our clients for postage and supplies. Loan receivables are generally due each month; however, customers may rollover outstanding balances. Interest is recognized on loan receivables using the effective interest method and related annual fees are initially deferred and recognized ratably over the annual period covered. Customer acquisition costs are expensed as incurred. Finance receivables at December 31, 2015 and 2014 consisted of the following:
| December 31, 2015 |  | December 31, 2014
| North America |  | International |  | Total |  | North America |  | International |  | Total
Sales-type lease receivables |  |  |  |  |  |  |  |  |  |  |  |  |  |
Gross finance receivables | $ | 1,212,390 |  |  | $ | 308,099 |  |  | $ | 1,520,489 |  |  | $ | 1,286,624 |  |  | $ | 366,669 |  |  | $ | 1,653,293 |
Unguaranteed residual values | 100,000 |  |  | 15,709 |  |  | 115,709 |  |  | 105,205 |  |  | 18,291 |  |  | 123,496 |
Unearned income | (252,522 | ) |  | (68,965 | ) |  | (321,487 | ) |  | (270,196 | ) |  | (83,110 | ) |  | (353,306 | )
Allowance for credit losses | (6,735 | ) |  | (3,614 | ) |  | (10,349 | ) |  | (10,281 | ) |  | (5,129 | ) |  | (15,410 | )
Net investment in sales-type lease receivables | 1,053,133 |  |  | 251,229 |  |  | 1,304,362 |  |  | 1,111,352 |  |  | 296,721 |  |  | 1,408,073 |
Loan receivables |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Loan receivables | 363,672 |  |  | 41,604 |  |  | 405,276 |  |  | 376,987 |  |  | 47,665 |  |  | 424,652 |
Allowance for credit losses | (9,896 | ) |  | (1,518 | ) |  | (11,414 | ) |  | (10,912 | ) |  | (1,788 | ) |  | (12,700 | )
Net investment in loan receivables | 353,776 |  |  | 40,086 |  |  | 393,862 |  |  | 366,075 |  |  | 45,877 |  |  | 411,952 |
Net investment in finance receivables | $ | 1,406,909 |  |  | $ | 291,315 |  |  | $ | 1,698,224 |  |  | $ | 1,477,427 |  |  | $ | 342,598 |  |  | $ | 1,820,025 |
Loans receivables are due within one year. Maturities of gross sales-type lease finance receivables at December 31, 2015 were as follows:
| Sales-type Lease Receivables
| North America |  | International |  | Total
2016 | $ | 551,403 |  |  | $ | 122,350 |  |  | $ | 673,753 |
2017 | 340,562 |  |  | 87,141 |  |  | 427,703 |
2018 | 200,836 |  |  | 56,907 |  |  | 257,743 |
2019 | 91,091 |  |  | 31,073 |  |  | 122,164 |
2020 | 23,320 |  |  | 9,274 |  |  | 32,594 |
Thereafter | 5,178 |  |  | 1,354 |  |  | 6,532 |
Total | $ | 1,212,390 |  |  | $ | 308,099 |  |  | $ | 1,520,489 |
Allowance for Credit Losses Activity in the allowance for credit losses for the years ended December 31, 2015, 2014 and 2013 was as follows:
| Sales-type Lease Receivables |  | Loan Receivables |  |
| North America |  | International |  | North America |  | International |  | Total
Balance at December 31, 2012 | $ | 16,979 |  |  | $ | 8,662 |  |  | $ | 12,322 |  |  | $ | 2,131 |  |  | $ | 40,094 |
Amounts charged to expense | 4,584 |  |  | 4,553 |  |  | 9,663 |  |  | 1,254 |  |  | 20,054 |
Accounts written off | (7,398 | ) |  | (3,512 | ) |  | (10,820 | ) |  | (1,469 | ) |  | (23,199 | )
Balance at December 31, 2013 | 14,165 |  |  | 9,703 |  |  | 11,165 |  |  | 1,916 |  |  | 36,949 |
Amounts charged to expense | 4,346 |  |  | 866 |  |  | 10,237 |  |  | 1,626 |  |  | 17,075 |
Accounts written off | (8,230 | ) |  | (5,440 | ) |  | (10,490 | ) |  | (1,754 | ) |  | (25,914 | )
Balance at December 31, 2014 | 10,281 |  |  | 5,129 |  |  | 10,912 |  |  | 1,788 |  |  | 28,110 |
Amounts charged to expense | 1,189 |  |  | 890 |  |  | 8,286 |  |  | 1,023 |  |  | 11,388 |
Accounts written off | (4,735 | ) |  | (2,405 | ) |  | (9,302 | ) |  | (1,293 | ) |  | (17,735 | )
Balance at December 31, 2015 | $ | 6,735 |  |  | $ | 3,614 |  |  | $ | 9,896 |  |  | $ | 1,518 |  |  | $ | 21,763 |
Aging of Receivables The aging of finance receivables at December 31, 2015 and 2014 was as follows:
| Sales-type Lease Receivables |  | Loan Receivables |  |
| North America |  | International |  | North America |  | International |  | Total
December 31, 2015 |  |  |  |  |  |  |  |  |  |  |  |  |  |
Less than 30 days | $ | 1,147,455 |  |  | $ | 291,777 |  |  | $ | 348,730 |  |  | $ | 39,259 |  |  | $ | 1,827,221 |
31 - 60 days | 27,037 |  |  | 7,496 |  |  | 8,010 |  |  | 1,435 |  |  | 43,978 |
61 - 90 days | 18,740 |  |  | 3,744 |  |  | 3,312 |  |  | 423 |  |  | 26,219 |
> 90 days | 19,158 |  |  | 5,082 |  |  | 3,620 |  |  | 487 |  |  | 28,347 |
Total | $ | 1,212,390 |  |  | $ | 308,099 |  |  | $ | 363,672 |  |  | $ | 41,604 |  |  | $ | 1,925,765 |
Past due amounts > 90 days |  |  |  |  |  |  |  |  |  |  |  |  |  |
Still accruing interest | $ | 5,041 |  |  | $ | 1,617 |  |  | $ | — |  |  | $ | — |  |  | $ | 6,658 |
Not accruing interest | 14,117 |  |  | 3,465 |  |  | 3,620 |  |  | 487 |  |  | 21,689 |
Total | $ | 19,158 |  |  | $ | 5,082 |  |  | $ | 3,620 |  |  | $ | 487 |  |  | $ | 28,347 |
| Sales-type Lease Receivables |  | Loan Receivables |  |
| North America |  | International |  | North America |  | International |  | Total
December 31, 2014 |  |  |  |  |  |  |  |  |  |  |  |  |  |
Less than 30 days | $ | 1,217,623 |  |  | $ | 347,236 |  |  | $ | 359,672 |  |  | $ | 45,678 |  |  | $ | 1,970,209 |
31 - 60 days | 23,242 |  |  | 6,207 |  |  | 9,245 |  |  | 1,201 |  |  | 39,895 |
61 - 90 days | 24,198 |  |  | 4,494 |  |  | 3,498 |  |  | 413 |  |  | 32,603 |
> 90 days | 21,561 |  |  | 8,732 |  |  | 4,572 |  |  | 373 |  |  | 35,238 |
Total | $ | 1,286,624 |  |  | $ | 366,669 |  |  | $ | 376,987 |  |  | $ | 47,665 |  |  | $ | 2,077,945 |
Past due amounts > 90 days |  |  |  |  |  |  |  |  |  |  |  |  |  |
Still accruing interest | $ | 5,931 |  |  | $ | 2,517 |  |  | $ | — |  |  | $ | — |  |  | $ | 8,448 |
Not accruing interest | 15,630 |  |  | 6,215 |  |  | 4,572 |  |  | 373 |  |  | 26,790 |
Total | $ | 21,561 |  |  | $ | 8,732 |  |  | $ | 4,572 |  |  | $ | 373 |  |  | $ | 35,238 |
Credit Quality The extension of credit and management of credit lines to new and existing clients uses a combination of an automated credit score, where available, and a detailed manual review of the client's financial condition and, when applicable, payment history. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes. The portfolio management processes ensure that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed. We use a third party to score the majority of the North America portfolio on a quarterly basis using a commercial credit score. We do not use a third party to score our International portfolio because the cost to do so is prohibitive, given that it is a localized process and there is no single credit score model that covers all countries. The table below shows the North America portfolio at December 31, 2015 and 2014 by relative risk class (low, medium, high) based on the relative scores of the accounts within each class. The relative scores are determined based on a number of factors, including the company type, ownership structure, payment history and financial information. A fourth class is shown for accounts that are not scored. Absence of a score is not indicative of the credit quality of the account. The degree of risk, as defined by the third party, refers to the relative risk that an account in the next 12 month period may become delinquent.
• | Low risk accounts are companies with very good credit scores and are considered to approximate the top 30% of all commercial borrowers.
• | Medium risk accounts are companies with average to good credit scores and are considered to approximate the middle 40% of all commercial borrowers.
• | High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent and are considered to approximate the bottom 30% of all commercial borrowers.
| December 31,
| 2015 |  | 2014
Sales-type lease receivables |  |  |  |  |
Low | $ | 926,387 |  |  | $ | 936,979 |
Medium | 192,645 |  |  | 230,799 |
High | 37,573 |  |  | 45,202 |
Not Scored | 55,785 |  |  | 73,644 |
Total | $ | 1,212,390 |  |  | $ | 1,286,624 |
Loan receivables |  |  |  |  |
Low | $ | 260,204 |  |  | $ | 259,436 |
Medium | 85,671 |  |  | 96,243 |
High | 10,810 |  |  | 10,913 |
Not Scored | 6,987 |  |  | 10,395 |
Total | $ | 363,672 |  |  | $ | 376,987 |

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- Definition The entire disclosure for financing receivables. Examples of financing receivables include, but are not limited to, loans, trade accounts receivables, notes receivable, credit cards, and receivables relating to a lessor's right(s) to payment(s) from a lease other than an operating lease that is recognized as assets. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 310 -SubTopic 10 -Section 55 -Paragraph 14 -URI http://asc.fasb.org/extlink&oid=32702940&loc=SL6953791-111525 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 310 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=49124121&loc=d3e4975-111524 + Details
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