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Finance Assets and Lessor Operating Leases (Tables)
9 Months Ended
Sep. 30, 2021
Receivables [Abstract]  
Financing Receivables
Finance receivables consisted of the following:
September 30, 2021December 31, 2020
North AmericaInternationalTotalNorth AmericaInternationalTotal
Sales-type lease receivables      
Gross finance receivables$960,290 $186,979 $1,147,269 $994,985 $211,944 $1,206,929 
Unguaranteed residual values37,827 11,101 48,928 36,405 12,140 48,545 
Unearned income(251,451)(57,565)(309,016)(275,359)(61,686)(337,045)
Allowance for credit losses(22,321)(3,977)(26,298)(22,917)(6,006)(28,923)
Net investment in sales-type lease receivables724,345 136,538 860,883 733,114 156,392 889,506 
Loan receivables     
Loan receivables259,653 22,410 282,063 268,690 22,092 290,782 
Allowance for credit losses(3,373)(236)(3,609)(6,484)(462)(6,946)
Net investment in loan receivables256,280 22,174 278,454 262,206 21,630 283,836 
Net investment in finance receivables$980,625 $158,712 $1,139,337 $995,320 $178,022 $1,173,342 
Sales-type Lease Maturity
Maturities of gross sales-type lease receivables and gross loan receivables at September 30, 2021 were as follows:

Sales-type Lease ReceivablesLoan Receivables
North AmericaInternationalTotalNorth AmericaInternationalTotal
Remaining for year ending December 31, 2021$104,087 $16,956 $121,043 $205,035 $22,410 $227,445 
Year ending December 31, 2022353,220 70,368 423,588 20,692 — 20,692 
Year ending December 31, 2023253,168 48,930 302,098 14,616 — 14,616 
Year ending December 31, 2024154,417 29,172 183,589 11,998 — 11,998 
Year ending December 31, 202576,001 15,305 91,306 6,429 — 6,429 
Thereafter19,397 6,248 25,645 883 — 883 
Total$960,290 $186,979 $1,147,269 $259,653 $22,410 $282,063 
Loan Receivable Maturity
Maturities of gross sales-type lease receivables and gross loan receivables at September 30, 2021 were as follows:

Sales-type Lease ReceivablesLoan Receivables
North AmericaInternationalTotalNorth AmericaInternationalTotal
Remaining for year ending December 31, 2021$104,087 $16,956 $121,043 $205,035 $22,410 $227,445 
Year ending December 31, 2022353,220 70,368 423,588 20,692 — 20,692 
Year ending December 31, 2023253,168 48,930 302,098 14,616 — 14,616 
Year ending December 31, 2024154,417 29,172 183,589 11,998 — 11,998 
Year ending December 31, 202576,001 15,305 91,306 6,429 — 6,429 
Thereafter19,397 6,248 25,645 883 — 883 
Total$960,290 $186,979 $1,147,269 $259,653 $22,410 $282,063 
Past Due Financing Receivables
The aging of gross finance receivables was as follows:
September 30, 2021
Sales-type Lease ReceivablesLoan Receivables
North
America
InternationalNorth
America
InternationalTotal
Past due amounts 0 - 90 days$955,731 $184,616 $255,365 $22,311 $1,418,023 
Past due amounts > 90 days4,559 2,363 4,288 99 11,309 
Total$960,290 $186,979 $259,653 $22,410 $1,429,332 
Past due amounts > 90 days     
Still accruing interest$2,046 $872 $ $ $2,918 
Not accruing interest2,513 1,491 4,288 99 8,391 
Total$4,559 $2,363 $4,288 $99 $11,309 

December 31, 2020
Sales-type Lease ReceivablesLoan Receivables
North
America
InternationalNorth
America
InternationalTotal
Past due amounts 0 - 90 days$972,266 $208,968 $264,484 $21,932 $1,467,650 
Past due amounts > 90 days22,719 2,976 4,206 160 30,061 
Total$994,985 $211,944 $268,690 $22,092 $1,497,711 
Past due amounts > 90 days     
Still accruing interest$5,128 $463 $1,797 $59 $7,447 
Not accruing interest17,591 2,513 2,409 101 22,614 
Total$22,719 $2,976 $4,206 $160 $30,061 
Allowance for Credit Losses on Financing Receivables
Activity in the allowance for credit losses for finance receivables was as follows:
Sales-type Lease ReceivablesLoan Receivables
North
America
InternationalNorth
America
InternationalTotal
Balance at January 1, 2021$22,917 $6,006 $6,484 $462 $35,869 
Amounts charged to expense1,959 (1,019)(979)33 (6)
Write-offs(4,816)(773)(4,748)(251)(10,588)
Recoveries2,256 (16)2,615 3 4,858 
Other5 (221)1 (11)(226)
Balance at September 30, 2021$22,321 $3,977 $3,373 $236 $29,907 
Sales-type Lease ReceivablesLoan Receivables
North
America
InternationalNorth
America
InternationalTotal
Balance at December 31, 2019$10,920 $2,085 $5,906 $740 $19,651 
Cumulative effect of accounting change9,271 1,750 (1,116)(402)9,503 
Amounts charged to expense10,009 1,314 6,792 429 18,544 
Write-offs (5,950)(548)(7,370)(343)(14,211)
Recoveries1,488 91 2,399 3,979 
Other148 210 181 63 602 
Balance at September 30, 2020$25,886 $4,902 $6,792 $488 $38,068 
Financing Receivable Credit Quality Indicators
The table below shows the gross sales-type lease receivable and loan receivable balances by relative risk class and year of     origination based on the relative scores of the accounts within each class as of September 30, 2021 and December 31, 2020.

September 30, 2021
Sales Type Lease ReceivablesLoan ReceivablesTotal
20212020201920182017Prior
Low$211,706 $206,401 $174,389 $111,650 $44,059 $17,317 $194,859 $960,381 
Medium35,526 38,343 36,921 22,257 10,355 5,551 49,385 198,338 
High4,169 5,335 4,744 3,013 1,050 830 5,265 24,406 
Not Scored65,099 56,985 51,426 27,735 10,079 2,329 32,554 246,207 
Total$316,500 $307,064 $267,480 $164,655 $65,543 $26,027 $282,063 $1,429,332 
December 31, 2020
Sales Type Lease ReceivablesLoan ReceivablesTotal
20202019201820172016Prior
Low$256,573 $228,344 $165,244 $87,346 $30,518 $12,249 $192,971 $973,245 
Medium50,785 49,946 37,168 21,388 6,470 2,375 61,625 229,757 
High6,182 5,396 3,782 1,974 1,051 143 4,518 23,046 
Not Scored80,854 77,362 48,704 24,291 7,813 971 31,668 271,663 
Total$394,394 $361,048 $254,898 $134,999 $45,852 $15,738 $290,782 $1,497,711 
Sales-type Lease, Lease Income
Lease income from sales-type leases was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Profit recognized at commencement (1)
$28,394 $29,169 $92,756 $80,348 
Interest income45,806 50,961 142,072 157,044 
Total lease income from sales-type leases$74,200 $80,130 $234,828 $237,392 
(1) Lease contracts do not include variable lease payments.
Lessor, Payments to be Received
We also lease mailing equipment under operating leases with terms of one to five years. Maturities of these operating leases are as follows:
Remaining for year ending December 31, 2021$10,624 
Year ending December 31, 202228,138 
Year ending December 31, 202321,658 
Year ending December 31, 20246,395 
Year ending December 31, 20252,221 
Thereafter320 
Total$69,356