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Revenue | 6 Months Ended
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Jun. 30, 2024
Revenue from Contract with Customer [Abstract] |
Revenue | Revenue Disaggregated Revenue The following tables disaggregate our revenue by source and timing of recognition:
| Three Months Ended June 30, 2024
| SendTech Solutions | Presort Services | Global Ecommerce | Revenue from products and services | Revenue from leasing transactions and financing | Total consolidated revenue
Major products/service lines |  |  |  |  |  |
Business services | $ | 33,651 |  | $ | 146,858 |  | $ | 326,157 |  | $ | 506,666 |  | $ | — |  | $ | 506,666 |
Support services | 94,012 |  | — |  | — |  | 94,012 |  | — |  | 94,012 |
Financing | — |  | — |  | — |  | — |  | 67,539 |  | 67,539 |
Equipment sales | 20,932 |  | — |  | — |  | 20,932 |  | 51,821 |  | 72,753 |
Supplies | 35,509 |  | — |  | — |  | 35,509 |  | — |  | 35,509 |
Rentals | — |  | — |  | — |  | — |  | 16,691 |  | 16,691 |
Subtotal | 184,104 |  | 146,858 |  | 326,157 |  | 657,119 |  | $ | 136,051 |  | $ | 793,170 |
Revenue from leasing transactions and financing | 136,051 |  | — |  | — |  | 136,051 |  |  |
Total revenue | $ | 320,155 |  | $ | 146,858 |  | $ | 326,157 |  | $ | 793,170 |  |  |
Timing of revenue recognition from products and services |  |  |  |
Products/services transferred at a point in time | $ | 71,694 |  | $ | — |  | $ | — |  | $ | 71,694 |  |  |
Products/services transferred over time | 112,410 |  | 146,858 |  | 326,157 |  | 585,425 |  |  |
Total | $ | 184,104 |  | $ | 146,858 |  | $ | 326,157 |  | $ | 657,119 |  |  |
| Three Months Ended June 30, 2023
| SendTech Solutions | Presort Services | Global Ecommerce | Revenue from products and services | Revenue from leasing transactions and financing | Total consolidated revenue
Major products/service lines |  |  |  |  |  |
Business services | $ | 25,341 |  | $ | 143,107 |  | $ | 305,049 |  | $ | 473,497 |  | $ | — |  | $ | 473,497 |
Support services | 103,315 |  | — |  | — |  | 103,315 |  | — |  | 103,315 |
Financing | — |  | — |  | — |  | — |  | 66,702 |  | 66,702 |
Equipment sales | 19,060 |  | — |  | — |  | 19,060 |  | 60,391 |  | 79,451 |
Supplies | 36,505 |  | — |  | — |  | 36,505 |  | — |  | 36,505 |
Rentals | — |  | — |  | — |  | — |  | 17,011 |  | 17,011 |
Subtotal | 184,221 |  | 143,107 |  | 305,049 |  | 632,377 |  | $ | 144,104 |  | $ | 776,481 |
Revenue from leasing transactions and financing | 144,104 |  | — |  | — |  | 144,104 |  |  |
Total revenue | $ | 328,325 |  | $ | 143,107 |  | $ | 305,049 |  | $ | 776,481 |  |  |
Timing of revenue recognition from products and services |  |  |  |
Products/services transferred at a point in time | $ | 73,495 |  | $ | — |  | $ | — |  | $ | 73,495 |  |  |
Products/services transferred over time | 110,726 |  | 143,107 |  | 305,049 |  | 558,882 |  |  |
Total | $ | 184,221 |  | $ | 143,107 |  | $ | 305,049 |  | $ | 632,377 |  |  |
| Six Months Ended June 30, 2024
| SendTech Solutions | Presort Services | Global Ecommerce | Revenue from products and services | Revenue from leasing transactions and financing | Total consolidated revenue
Major products/service lines |  |  |  |  |  |
Business services | $ | 66,176 |  | $ | 316,665 |  | $ | 659,422 |  | $ | 1,042,263 |  | $ | — |  | $ | 1,042,263 |
Support services | 190,345 |  | — |  | — |  | 190,345 |  | — |  | 190,345 |
Financing | — |  | — |  | — |  | — |  | 135,202 |  | 135,202 |
Equipment sales | 45,665 |  | — |  | — |  | 45,665 |  | 104,491 |  | 150,156 |
Supplies | 72,230 |  | — |  | — |  | 72,230 |  | — |  | 72,230 |
Rentals | — |  | — |  | — |  | — |  | 33,483 |  | 33,483 |
Subtotal | 374,416 |  | 316,665 |  | 659,422 |  | 1,350,503 |  | $ | 273,176 |  | $ | 1,623,679 |
Revenue from leasing transactions and financing | 273,176 |  | — |  | — |  | 273,176 |  |  |
Total revenue | $ | 647,592 |  | $ | 316,665 |  | $ | 659,422 |  | $ | 1,623,679 |  |  |
Timing of revenue recognition from products and services |  |  |  |
Products/services transferred at a point in time | $ | 148,159 |  | $ | — |  | $ | — |  | $ | 148,159 |  |  |
Products/services transferred over time | 226,257 |  | 316,665 |  | 659,422 |  | 1,202,344 |  |  |
Total | $ | 374,416 |  | $ | 316,665 |  | $ | 659,422 |  | $ | 1,350,503 |  |  |
| Six Months Ended June 30, 2023
| SendTech Solutions | Presort Services | Global Ecommerce | Revenue from products and services | Revenue from leasing transactions and financing | Total consolidated revenue
Major products/service lines |  |  |  |  |  |
Business services | $ | 49,289 |  | $ | 302,009 |  | $ | 645,690 |  | $ | 996,988 |  | $ | — |  | $ | 996,988 |
Support services | 208,599 |  | — |  | — |  | 208,599 |  | — |  | 208,599 |
Financing | — |  | — |  | — |  | — |  | 133,751 |  | 133,751 |
Equipment sales | 39,055 |  | — |  | — |  | 39,055 |  | 123,006 |  | 162,061 |
Supplies | 75,340 |  | — |  | — |  | 75,340 |  | — |  | 75,340 |
Rentals | — |  | — |  | — |  | — |  | 34,280 |  | 34,280 |
Subtotal | 372,283 |  | 302,009 |  | 645,690 |  | 1,319,982 |  | $ | 291,037 |  | $ | 1,611,019 |
Revenue from leasing transactions and financing | 291,037 |  | — |  | — |  | 291,037 |  |  |
Total revenue | $ | 663,320 |  | $ | 302,009 |  | $ | 645,690 |  | $ | 1,611,019 |  |  |
Timing of revenue recognition from products and services |  |  |  |
Products/services transferred at a point in time | $ | 150,559 |  | $ | — |  | $ | — |  | $ | 150,559 |  |  |
Products/services transferred over time | 221,724 |  | 302,009 |  | 645,690 |  | 1,169,423 |  |  |
Total | $ | 372,283 |  | $ | 302,009 |  | $ | 645,690 |  | $ | 1,319,982 |  |  |
Our performance obligations for revenue from products and services are as follows: Business services includes fulfillment, delivery and return services, cross-border solutions, mail processing services and shipping subscription solutions. Revenues for fulfillment, delivery and return services, cross-border solutions, and mail processing services are recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services initially range from one to five years and contain annual renewal options. Revenue for shipping subscription solutions is recognized ratably over the contract period as the client obtains equal benefit from these services through the period. Support services includes providing maintenance, professional and subscription services for our equipment and digital mailing and shipping technology solutions. Contract terms range from one to five years. Revenue for maintenance and subscription services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided. Equipment sales includes the sale of mailing and shipping equipment, excluding sales-type leases. We recognize revenue upon delivery for self-install equipment and upon acceptance or installation for other equipment. We provide a warranty that the equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation. Supplies includes revenue from the sale of supplies for our mailing equipment and is recognized upon delivery. Revenue from leasing transactions and financing includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Pitney Bowes Bank (the Bank). Advance Billings from Contracts with Customers
| Balance sheet location |  | June 30, 2024 |  | December 31, 2023 |  | Increase/ (decrease)
Advance billings, current | Advance billings |  | $ | 78,471 |  |  | $ | 82,124 |  |  | $ | (3,653) |
Advance billings, noncurrent | Other noncurrent liabilities |  | $ | 409 |  |  | $ | 507 |  |  | $ | (98) |
Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to support services on mailing equipment. Revenue recognized during the period includes $60 million of advance billings at the beginning of the period. Current advance billings shown above at June 30, 2024 and December 31, 2023 does not include $8 million and $7 million, respectively, from leasing transactions. Future Performance Obligations Future performance obligations primarily include maintenance and subscription services bundled with our leasing contracts. The transaction prices allocated to future performance obligations will be recognized as follows:
|  | Remainder of 2024 |  | 2025 |  | 2026-2029 |  | Total
SendTech Solutions |  | $ | 127,844 |  |  | $ | 222,057 |  |  | $ | 350,923 |  |  | $ | 700,824 |
The amounts above do not include revenue for performance obligations under contracts with terms less than 12 months or revenue for performance obligations where revenue is recognized based on the amount billable to the customer.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-9 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-15 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-13 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org/606/tableOfContent + Details
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