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Intangible Assets and Goodwill | 12 Months Ended
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Dec. 31, 2025
Goodwill and Intangible Assets Disclosure [Abstract] |
Intangible Assets and Goodwill | Intangible Assets and Goodwill Intangible Assets Intangible assets consisted of the following:
| December 31, 2025 |  | December 31, 2024
| Gross Carrying Amount |  | Accumulated Amortization |  | Net Carrying Amount |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Carrying Amount
Customer relationships | $ | 32,032 |  |  | $ | (18,490) |  |  | $ | 13,542 |  |  | $ | 43,569 |  |  | $ | (29,179) |  |  | $ | 14,390 |
Software & technology | 1,230 |  |  | (31) |  |  | 1,199 |  |  | 2,944 |  |  | (1,554) |  |  | 1,390 |
Total intangible assets, net | $ | 33,262 |  |  | $ | (18,521) |  |  | $ | 14,741 |  |  | $ | 46,513 |  |  | $ | (30,733) |  |  | $ | 15,780 |
Amortization expense was $5 million for each of the years ended December 31, 2025, 2024 and 2023. Future amortization expense for intangible assets at December 31, 2025 is shown in the table below. Actual amortization expense may differ from the amounts above due to fluctuations in foreign currency exchange rates, acquisitions, divestitures and impairment charges.
2026 | $ | 3,584 |
2027 | 3,438 |
2028 | 2,871 |
2029 | 1,789 |
2030 | 939 |
Thereafter | 2,120 |
Total | $ | 14,741 |
Goodwill Changes in the carrying amount of goodwill by reporting segment are shown in the tables below.
| December 31, 2023 |  | FX Impact |  | December 31, 2024 |  |  |  |  |  | FX Impact |  | December 31, 2025
SendTech Solutions | 510,646 |  |  | (13,406) |  |  | $ | 497,240 |  |  |  |  |  |  | $ | 25,684 |  |  | $ | 522,924 |
Presort Services | 223,763 |  |  | — |  |  | 223,763 |  |  |  |  |  |  | — |  |  | 223,763 |
Total goodwill | $ | 734,409 |  |  | $ | (13,406) |  |  | $ | 721,003 |  |  |  |  |  |  | $ | 25,684 |  |  | $ | 746,687 |
During 2023, the performance of our then Global Ecommerce reporting unit, continuing changes in macroeconomic conditions and our long-term outlook for this business were triggering events that caused us to evaluate the Global Ecommerce goodwill for impairment. To assess goodwill for impairment, we determined the fair value of the reporting unit and compared it to the unit's carrying value, including goodwill. We engaged a third party to assist in the determination of the fair value of the reporting unit. The fair value was estimated using a discounted cash flow model based on management developed cash flow projections, which included judgements and assumptions related to revenue growth rates, operating margins, operating income, and a discount rate. The estimates and assumptions were considered Level 3 inputs under the fair value hierarchy. Our assessments indicated that the estimated fair value of the reporting unit was less than its carrying value. Accordingly, a goodwill impairment charge of $124 million was recorded in 2023.

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- Definition The entire disclosure for goodwill and intangible assets. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 350 -SubTopic 30 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org/350-30/tableOfContent Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 350 -SubTopic 20 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org/350-20/tableOfContent + Details
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