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v3.24.1

Employee Benefit Plans (Details) - USD ($) | 12 Months Ended
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Jan. 31, 2024 | Jan. 31, 2023
Retirement Benefits [Abstract] |  |
Maximum employee contribution (as a percent) | 100.00% |
Employer matching contribution (as a percent) | 30.00% | 50.00%
Employer matching contribution, percent of employees' gross pay |  | 2.00%
Maximum employer matching contribution, percent of employees deferral | 4.00% | 4.00%
Maximum employer matching contribution, amount |  | $ 500

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- Definition Defined Contribution Plan, Maximum Employer Matching Contribution, Amount + References No definition available. + Details
Name: | cxm_DefinedContributionPlanMaximumEmployerMatchingContributionAmount
Namespace Prefix: | cxm_
Data Type: | xbrli:monetaryItemType
Balance Type: | credit
Period Type: | duration

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- Definition Defined Contribution Plan, Maximum Employer Matching Contribution, Percent of Employees Deferral + References No definition available. + Details
Name: | cxm_DefinedContributionPlanMaximumEmployerMatchingContributionPercentOfEmployeesDeferral
Namespace Prefix: | cxm_
Data Type: | dtr-types1:percentItemType
Balance Type: | na
Period Type: | duration

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- References No definition available. + Details
Name: | us-gaap_CompensationAndRetirementDisclosureAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

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- Definition Percentage of employees' gross pay for which the employer contributes a matching contribution to a defined contribution plan. + References No definition available. + Details
Name: | us-gaap_DefinedContributionPlanEmployerMatchingContributionPercent
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:percentItemType
Balance Type: | na
Period Type: | duration

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- Definition Percentage employer matches of the employee's percentage contribution matched. + References No definition available. + Details
Name: | us-gaap_DefinedContributionPlanEmployerMatchingContributionPercentOfMatch
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:percentItemType
Balance Type: | na
Period Type: | duration

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- Definition Maximum percentage of employee gross pay the employee may contribute to a defined contribution plan. + References No definition available. + Details
Name: | us-gaap_DefinedContributionPlanMaximumAnnualContributionsPerEmployeePercent
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:percentItemType
Balance Type: | na
Period Type: | duration