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Bank segment (HEI only) - Credit Risk Profile by Internally Assigned Grade for Loans (Details) - USD ($) $ in Thousands | Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2016
--- | --- | --- | ---
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | $ 4,843,634 | $ 4,671,577 | $ 4,743,619
Loans, Excluding Consumer Loans |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 1,428,553 | 1,386,207 |
Loans, Excluding Consumer Loans | Pass |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 1,295,902 | 1,207,576 |
Loans, Excluding Consumer Loans | Special mention |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 44,469 | 99,844 |
Loans, Excluding Consumer Loans | Substandard |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 88,182 | 78,319 |
Loans, Excluding Consumer Loans | Doubtful |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 468 |
Loans, Excluding Consumer Loans | Loss |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 0 |
Commercial real estate |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 748,398 | 733,106 | 800,395
Commercial real estate | Pass |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 658,288 | 630,877 |
Commercial real estate | Special mention |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 32,871 | 49,347 |
Commercial real estate | Substandard |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 57,239 | 52,882 |
Commercial real estate | Doubtful |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 0 |
Commercial real estate | Loss |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 0 |
Commercial construction |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 92,264 | 108,273 | 126,768
Commercial construction | Pass |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 89,974 | 83,757 |
Commercial construction | Special mention |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 22,500 |
Commercial construction | Substandard |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 2,290 | 2,016 |
Commercial construction | Doubtful |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 0 |
Commercial construction | Loss |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 0 |
Commercial |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 587,891 | 544,828 | $ 692,051
Commercial | Pass |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 547,640 | 492,942 |
Commercial | Special mention |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 11,598 | 27,997 |
Commercial | Substandard |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 28,653 | 23,421 |
Commercial | Doubtful |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | 0 | 468 |
Commercial | Loss |  |  |
Credit risk profile by internally assigned grade for loans |  |  |
Total financing receivables | $ 0 | $ 0 |

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- Definition Net amount of the investment in a contractual right to receive money on demand or on fixed or determinable dates that is recognized as an asset in the creditor's statement of financial position. Examples include, but are not limited to, credit card receivables, notes receivable and receivables relating to lessor's rights to payments from leases other than operating leases that have been recorded as assets. Excludes trade accounts receivable with contractual maturity of one year or less and arose from the sale of goods or services. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 210 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SX 210.5-02.3) -URI http://asc.fasb.org/extlink&oid=6877327&loc=d3e13212-122682 + Details
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