EX-10.26AJ 4 csgs-ex1026aj_54.htm EX-10.26AJ

Exhibit 10.26AJ

THIS DOCUMENT CONTAINS INFORMATION WHICH HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED. SUCH EXCLUDED INFORMATION IS IDENTIFIED BY BRACKETS AND MARKED WITH (***).

FORTIETH AMENDMENT

TO

CONSOLIDATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS OPERATING, LLC

SCHEDULE AMENDMENT

This Fortieth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Operating, LLC, a Delaware limited liability company (“Customer”). CSG and Customer entered into that certain Consolidated CSG Master Subscriber Management System Agreement effective as of August 1, 2017 (CSG document no. 4114281), as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. The effective date of this Amendment is the date last signed below (the “Amendment Effective Date”).

1. | Customer desires to convert those certain Customer’s subscribers associated with Customers “[****** ****] Market,” currently receiving billing services from Customer’s third party biller platform to the CSG billing platform as soon as reasonably possible, as a pilot, (for purposes of this Amendment, the “Pilot Converted Subscribers”), under the terms of the Agreement and pursuant to that certain Statement of Work, “Programmatic Data Conversion of Pilot Market Non-ACP Subscribers to the Advanced Convergent Platform,” to be executed by the Parties (CSG document no. 4134123 the “Pilot Conversion SOW”).

2. | CSG’s Services shall commence upon the Conversion Date, as defined in the Agreement.

3. | CSG agrees to amend the first paragraph under Conversion Incentive Bonus of Schedule F, by deleting it in its entirety and replacing it with the following, to include conversions resulting from the Pilot Conversion SOW:

As an [********* ** ******* *********** to CSG **** * ****** ***** **** ***] and thus make such subscribers Connected Subscribers under this Agreement (for purposes of the [********** ********* *****] and the BSC Rate Table, the “Converted Connected Subscribers”), CSG agrees, unless otherwise provided in Schedule F. "Fees," under the BSC Rate Table, to provide Customer with an [********* ***** ***** to $****** *** ***** for each ********* ********* ********** (“********** ********* *****”). The ********** ********* ***** shall be payable with respect to **** ********* ********* ********** ** **** ***** **** *** ***** ** ***** *** ********** ********** **** ****** through ******** *** **** (“********* Term”) and such ******* ****** will be ******* ** ** ******* ****** ******* ********** **** in the **** ********** *****. Upon the expiration of the ********* ****, the ********** ********* ***** ***** *****. ********** ********* ***** ******* ******* may be ********** as ********** ********** *********** for which the ********** **** ****** in the ****, ****, **** ******** ***** and in the **** ******** ****, ****** ** ** ******* ** *********** ********** ******** to the ***** ********** ***, in which

the ********** ********* ***** is applicable. The ********** ********* ***** may only be earned during the ****, ****, **** ******** ***** of the Agreement and in the **** ******** ****, ****** ** ** ******* ** *********** ********** ******** to the ***** ********** ***, and except for *********** ********* ******** to the ***** ********** *** in ******** **** ****, will no longer be applicable to ********** *********** that occur ***** ******** *** ****. The ********** ********* ***** is only applicable to ********* ********* ***********. For clarification purposes, ********* ********* *********** shall not include ******** *********** which ******** ****** ***** this ********* for the provision of ***** *** **** ********.]

THIS AMENDMENT is executed on the days and year last signed below to be effective as of the Amendment Effective Date (defined above).

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”) By: Charter Communications, Inc., its Manager | CSG SYSTEMS, INC. (“CSG”)
By: /s/ Michael Ciszek | By: /s/ Gregory L. Cannon
Title: SVP Billing Strategy & Ops | Title: SVP, General Counsel & Secretary
Name: Michael Ciszek | Name: Gregory L. Cannon
Date: May 13, 2020 | Date: May 13, 2020