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Goodwill and Intangible Assets (Tables)
 9 Months Ended
Sep. 30, 2021
Goodwill And Intangible Assets Disclosure [Abstract]  
Summary of Changes in Carrying Amount of Goodwill

Goodwill. The changes in the carrying amount of goodwill for the nine months ended September 30, 2021 were as follows (in thousands):

 

 

 

 

January 1, 2021 balance

 

$

272,322

 

Goodwill acquired during period

 

 

42,417

 

Adjustments related to prior acquisitions

 

 

(45

)

Effects of changes in foreign currency exchange rates

 

 

(1,448

)

September 30, 2021 balance

 

$

313,246

 
Summary of Carrying Value of Assets As of September 30, 2021 and December 31, 2020, the carrying values of these assets were as follows (in thousands):

 

 

 

September 30, 2021

 

 

December 31, 2020

 

 

 

Gross Carrying Amount

 

 

Accumulated Amortization

 

 

Net Amount

 

 

Gross Carrying Amount

 

 

Accumulated Amortization

 

 

Net Amount

 

Acquired customer contracts

 

$

166,634

 

 

$

(111,602

)

 

$

55,032

 

 

$

153,790

 

 

$

(105,778

)

 

$

48,012

 

Software

 

 

177,363

 

 

 

(148,667

)

 

 

28,696

 

 

 

166,289

 

 

 

(139,836

)

 

 

26,453

 

Total intangible assets

 

$

343,997

 

 

$

(260,269

)

 

$

83,728

 

 

$

320,079

 

 

$

(245,614

)

 

$

74,465

 

 
Summary of Carrying Values of Customer Contract Cost Assets

Customer Contract Costs. As of September 30, 2021 and December 31, 2020, the carrying values of our customer contract cost assets, related to those contracts with a contractual term greater than one year, were as follows (in thousands):

 

 

 

September 30, 2021

 

 

December 31, 2020

 

 

 

Gross Carrying Amount

 

 

Accumulated Amortization

 

 

Net Amount

 

 

Gross Carrying Amount

 

 

Accumulated Amortization

 

 

Net Amount

 

Customer contract costs

 

$

97,949

 

 

$

(50,700

)

 

$

47,249

 

 

$

87,131

 

 

$

(39,893

)

 

$

47,238

 

During the second quarter of 2020, we recorded an impairment charge of $10.3 million for the write-off of capitalized customer contract costs related to a discontinued project implementation. This non-cash impairment charge is included primarily in the cost of revenue in our Condensed Consolidated Statements of Income ("Income Statement").