Restructuring and Reorganization Charges

12 Months Ended

Dec. 31, 2022

Restructuring and Related Activities [Abstract]

Restructuring and Reorganization Charges

8. Restructuring and Reorganization Charges

Restructuring and reorganization charges are expenses that generally result from cost reduction initiatives and/or significant changes to our business, to include such things as involuntary employee terminations, changes in management structure or skillset, divestitures of businesses, facility consolidations and abandonments, modifications of leases, impairment of acquired intangible assets, and fundamental reorganizations impacting operational focus and direction. The following are the key restructuring and reorganizational activities we incurred over the last three years that have impacted our results from operations.

During 2022 we implemented the following restructuring and reorganizational activities:

•

In connection with our workplace of the future philosophy, we consolidated or closed office space at thirteen of our leased real estate locations in Australia, India, Sweden, and the U.S., resulting in restructuring charges of $23.1 million related to the impairments of operating lease right-of-use assets, furniture and fixtures, and leasehold improvements, and $4.4 million of accelerated depreciation.

•

In June 2022, our management team, with the support of our Board, decided to dissolve the MobileCard business, in which we had acquired a controlling interest in July of 2021 (see Note 7). MobileCard was not meeting its projected targets. As a result, we recorded net impairment charges of $7.0 million, to include the write-offs of the remaining acquired intangible assets, goodwill, and the noncontrolling interest. We also terminated approximately 40 employees, which resulted in restructuring charges related to involuntary terminations of $0.6 million.

•

We reduced our workforce by approximately 100 employees, mainly in North America, as a result of organizational changes and efficiencies, to include a margin improvement initiative that began in the second quarter of 2022. As a result, we incurred restructuring charges related to involuntary terminations of $7.1 million.

During 2021 we implemented the following restructuring and reorganizational activities:

•

We reduced our workforce by approximately 100 employees, mainly in North America, as a result of organizational changes and efficiencies. As a result, we incurred restructuring charges related to involuntary terminations of $3.4 million.

•

We modified one of our real estate leases resulting in an earlier termination date. As a result, we incurred restructuring charges related to the accelerated depreciation of furniture and fixtures and leasehold improvements of $1.2 million.

During 2020 we implemented the following restructuring and reorganizational activities:

•

We reduced our workforce by approximately 80 employees, mainly in North America, as a result of organizational changes and efficiencies. As a result, we incurred restructuring charges related to involuntary terminations of $4.2 million.

The activities discussed above resulted in total charges for 2022, 2021, and 2020 of $46.3 million, $4.9 million, and $5.3 million, respectively, which have been reflected as a separate line item in our Income Statements.

The activity in the business restructuring and reorganization reserves during 2022, 2021, and 2020 is as follows (in thousands):


	Termination
	Benefits			Other			Total
January 1, 2020, balance	$	822		$	-		$	822
Charged to expense during period		4,152			1,176			5,328
Cash payments		(4,042	)		(504	)		(4,546	)
Adjustment for asset impairment		-			(672	)		(672	)
Other		1			-			1
December 31, 2020, balance		933			-			933
Charged to expense during period		3,419			1,451			4,870
Cash payments		(3,516	)		210			(3,306	)
Adjustment for accelerated depreciation		-			(1,246	)		(1,246	)
Adjustment for asset impairment		-			(415	)		(415	)
Other		(161	)		-			(161	)
December 31, 2021, balance		675			-			675
Charged to expense during period		7,720			38,588			46,308
Cash payments		(7,665	)		(4,098	)		(11,763	)
Adjustment for asset impairment		-			(30,121	)		(30,121	)
Adjustment for accelerated depreciation		-			(4,369	)		(4,369	)
Other		1,761			-			1,761
December 31, 2022, balance	$	2,491		$	-		$	2,491

As of December 31, 2022, all of the business restructuring and reorganization reserves were included in current liabilities.