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Segment Reporting and Significant Concentration (Tables)

12 Months Ended

Dec. 31, 2024

Segment Reporting [Abstract]

Summary of Revenue from Significant Customers

		2024				2023				2022
Charter			20	%			21	%			20	%
Comcast			19	%			18	%			20	%

Summary of Net Billed Accounts Receivable from Significant Customers

As of December 31, 2024 and 2023, the percentage of net billed accounts receivable balances attributable to these customers were as follows:

		As of December 31,
		2024				2023
Charter			20	%			23	%
Comcast			17	%			17	%

We expect to continue to generate a large percentage of our future revenue from our significant customers. There are inherent risks whenever a large percentage of total revenue is concentrated with a limited number of customers. Should a significant customer: (i) terminate or fail to renew their contracts with us, in whole or in part for any reason; (ii) significantly reduce the number of customer accounts processed on our solutions, the price paid for our services, or the scope of services that we provide; or (iii) experience financial or operating difficulties, it could have a material adverse effect on our financial position and results of operations.

Schedule of Reconciliation of Consolidated Net Income

The following table provides the significant expenses that are regularly provided to our CODM for our one segment, the required disclosable amounts that are included in consolidated net income, and a reconciliation to consolidated net income for the following years:

		2024				2023				2022
Revenue		$	1,197,248			$	1,169,258			$	1,089,752
Less:
Cost of revenue:
Transaction fees			97,857				87,430				75,679
All other (1)			513,237				530,109				488,934
Total cost of revenue			611,094				617,539				564,613
Research and development (1)			155,638				142,962				137,102
Selling and marketing (1)			114,323				114,207				111,693
General and administrative (1)			116,761				108,823				107,513
Restructuring and reorganization charges (1)			13,323				16,336				46,308
Stock-based compensation			34,385				29,480				27,945
Other segment items (2)			8,983				16,384				17,365
Interest expense			30,469				31,176				16,432
Income tax provision			25,420				26,105				16,721
Segment net income			86,852				66,246				44,060
Reconciliation of profit or loss:
Adjustments and reconciling items			-				-				-
Consolidated net income		$	86,852			$	66,246			$	44,060

(1)These functional expense lines include depreciation expense, which is presented separately on our Income Statements.

(2)Other segment items include acquisition-related costs (both transaction-related and amortization of acquired intangible assets), executive transition costs, interest income, loss on derivative liability upon debt conversion, and foreign currency gains/losses.

Summary of Geographic Concentration & Long-lived Assets

Geographic Concentration. We use the location of the customer as the basis of attributing revenue to geographic location. Revenue from countries exceeding 10% of our total revenue for the following years were as follows:

		2024				2023				2022
United States		$	978,308			$	935,391			$	869,486
All other			218,940				233,867				220,266
Total revenue		$	1,197,248			$	1,169,258			$	1,089,752

Long-lived assets (principally, property and equipment, operating lease right-of-use assets, software, acquired customer contracts, and customer contract costs) classified by the location of the controlling statutory company for countries exceeding 10% of the total long lived asset balance for the following years were as follows:

		2024				2023				2022
United States		$	172,412			$	175,997			$	210,656
All other			28,462				28,355				33,744
Total long-lived assets		$	200,874			$	204,352			$	244,400

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