<SEC-DOCUMENT>0001193125-25-257031.txt : 20251030
<SEC-HEADER>0001193125-25-257031.hdr.sgml : 20251030
<ACCEPTANCE-DATETIME>20251029210914
ACCESSION NUMBER:		0001193125-25-257031
CONFORMED SUBMISSION TYPE:	DEFA14A
PUBLIC DOCUMENT COUNT:		1
FILED AS OF DATE:		20251030
DATE AS OF CHANGE:		20251029

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			CSG SYSTEMS INTERNATIONAL INC
		CENTRAL INDEX KEY:			0001005757
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374]
		ORGANIZATION NAME:           	06 Technology
		EIN:				470783182
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		DEFA14A
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	000-27512
		FILM NUMBER:		251431805

	BUSINESS ADDRESS:	
		STREET 1:		169 INVERNESS DR W
		STREET 2:		SUITE 300
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
		BUSINESS PHONE:		3037962850

	MAIL ADDRESS:	
		STREET 1:		169 INVERNESS DR W
		STREET 2:		SUITE 300
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
</SEC-HEADER>
<DOCUMENT>
<TYPE>DEFA14A
<SEQUENCE>1
<FILENAME>d48024ddefa14a.htm
<DESCRIPTION>DEFA14A
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<DIV STYLE="line-height:1.0pt;margin-top:0pt;margin-bottom:0pt;border-bottom:1px solid #000000">&nbsp;
</DIV><DIV STYLE="line-height:3.0pt;margin-top:0pt;margin-bottom:2pt;border-bottom:1px solid #000000">&nbsp;</DIV> <P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:18pt; font-family:Times New Roman" ALIGN="center"><B>UNITED STATES </B></P>
<P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:18pt; font-family:Times New Roman" ALIGN="center"><B>SECURITIES AND EXCHANGE COMMISSION </B></P>
<P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:12pt; font-family:Times New Roman" ALIGN="center"><B>Washington, D.C. 20549</B></P>
<P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P><center><DIV STYLE="line-height:6.0pt;margin-top:0pt;margin-bottom:2pt;border-bottom:1.00pt solid #000000;width:21%">&nbsp;</DIV></center>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:18pt; font-family:Times New Roman" ALIGN="center"><B>SCHEDULE 14A </B></P> <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:12pt; font-family:Times New Roman" ALIGN="center"><B>Proxy
Statement Pursuant to Section&nbsp;14(a) of the </B></P> <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:12pt; font-family:Times New Roman" ALIGN="center"><B>Securities Exchange Act of 1934 </B></P>
<P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P><center><DIV STYLE="line-height:6.0pt;margin-top:0pt;margin-bottom:2pt;border-bottom:1.00pt solid #000000;width:21%">&nbsp;</DIV></center>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">Filed by the Registrant&#8194;&#9746; </P> <P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">Filed by a Party other
than the Registrant&#8194;&#9744; </P> <P STYLE="margin-top:24pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">Check the appropriate box: </P> <P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left">Preliminary Proxy Statement </P></TD></TR></TABLE>
<P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD WIDTH="4%" VALIGN="top" ALIGN="left"><B></B>&#9744;<B></B><B></B></TD>
<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left"><B>Confidential, for Use of the Commission Only (as permitted by Rule
<FONT STYLE="white-space:nowrap">14a-6(e)(2))</FONT> </B></P></TD></TR></TABLE> <P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
<TABLE STYLE="BORDER-COLLAPSE:COLLAPSE; font-family:Times New Roman; font-size:10pt" BORDER="0" CELLPADDING="0" CELLSPACING="0" WIDTH="100%">
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<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left">Definitive Proxy Statement </P></TD></TR></TABLE>
<P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left">Definitive Additional Materials </P></TD></TR></TABLE>
<P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left">Soliciting Material under <FONT STYLE="white-space:nowrap">&#167;240.14a-12</FONT> </P></TD></TR></TABLE>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:24pt; font-family:Times New Roman" ALIGN="center"><B>CSG SYSTEMS INTERNATIONAL, INC. </B></P>
<P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center"><B>(Name of Registrant as Specified In Its Charter) </B></P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center"><B>(Name of Person(s) Filing Proxy Statement, if other than the Registrant) </B></P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">Payment of Filing Fee (Check the appropriate box): </P> <P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left">No fee required. </P></TD></TR></TABLE> <P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left">Fee paid previously with preliminary materials. </P></TD></TR></TABLE>
<P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P STYLE=" margin-top:0pt ; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman; " ALIGN="left">Fee computed on table in exhibit required by Item 25(b) per Exchange Act Rules
<FONT STYLE="white-space:nowrap">14a-6(i)(1)</FONT> and <FONT STYLE="white-space:nowrap">0-11.</FONT> </P></TD></TR></TABLE>
<P STYLE="font-size:12pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P><DIV STYLE="line-height:1.0pt;margin-top:0pt;margin-bottom:0pt;border-bottom:1px solid #000000">&nbsp;
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 <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>The following customer talking points and FAQs were made available by CSG Systems International, Inc., a
Delaware corporation, to certain of its employees. </B></P> <P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Proposed Acquisition </B></P>
<P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Customer Key Messages and FAQs </B></P> <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">October 2025 </P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Customer Key Messages </B></P> <P STYLE="font-size:6pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P ALIGN="left" STYLE=" margin-top:0pt ; margin-bottom:0pt; font-family:Times New Roman; font-size:10pt">NEC is a global technology industry leader that sees the value in what we are building and doing at CSG. This
acquisition will help strengthen their position as a global leader in Digital Transformation and will accelerate AI and cloud-driven innovation for customers across industries. </P></TD></TR></TABLE>
<P STYLE="font-size:6pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TR style = "page-break-inside:avoid">
<TD WIDTH="5%">&nbsp;</TD>
<TD WIDTH="3%" VALIGN="top" ALIGN="left">&#149;</TD>
<TD WIDTH="1%" VALIGN="top">&nbsp;</TD>
<TD ALIGN="left" VALIGN="top"> <P ALIGN="left" STYLE=" margin-top:0pt ; margin-bottom:0pt; font-family:Times New Roman; font-size:10pt">We believe the combination will provide us with the scale and resources to accelerate the great innovation in
products and services that our diverse, expansive and growing customer list has come to rely on. </P></TD></TR></TABLE> <P STYLE="font-size:6pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD WIDTH="5%">&nbsp;</TD>
<TD WIDTH="3%" VALIGN="top" ALIGN="left">&#149;</TD>
<TD WIDTH="1%" VALIGN="top">&nbsp;</TD>
<TD ALIGN="left" VALIGN="top"> <P ALIGN="left" STYLE=" margin-top:0pt ; margin-bottom:0pt; font-family:Times New Roman; font-size:10pt">In addition, we believe this combination will enhance our capabilities and enable us to better compete in this
evolving marketplace. </P></TD></TR></TABLE> <P STYLE="font-size:6pt;margin-top:0pt;margin-bottom:0pt">&nbsp;</P>
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<TD ALIGN="left" VALIGN="top"> <P ALIGN="left" STYLE=" margin-top:0pt ; margin-bottom:0pt; font-family:Times New Roman; font-size:10pt">Until this transaction closes, both NEC/Netcracker and CSG remain independent companies. </P></TD></TR></TABLE>
<P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Customer FAQS </B></P> <P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: So are CSG and Netcracker/NEC one
company now? </B></P> <P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>A: </B>Nothing is changing today as a result of this announcement. Until this transaction closes, which we expect to occur within the
2026 calendar year, NEC and CSG remain independent companies. It is business as usual. </P> <P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: Why did CSG enter into this agreement? Why now? </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>A: </B>NEC recognizes the strength of our deep customer relationship, our high cash-generating recurring revenue business model, our leading SaaS software
position in multiple industry verticals and our tremendous global talent. They are investing in our vision to deliver world-class SaaS and software solutions to help great companies better engage, sell and monetize every customer interaction. </P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">We believe the combination with NEC will provide us with the resources to accelerate the great innovation in products and services that our diverse, expansive
and growing customer list has come to rely on. </P>
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 <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">And we believe that this combination will enhance our capabilities and enable us to better compete in this
evolving marketplace. </P> <P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: What will this mean in terms of the support and service that I get from you before close and after close? </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">A: In short, nothing changes today. This agreement is still subject to customary closing conditions, including approval by CSG shareholders and receipt of
regulatory approvals. Until this transaction closes, which we expect to occur within the 2026 calendar year, it is business as usual, and we will continue to work with you as we always have. You will continue to see the same level of service and
commitment from the teams that have delivered for you for years. CSG leadership is unchanged during this transition. </P> <P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: We currently work with NEC in
other parts of our business (i.e. OSS). Will we now have one team servicing us or how will that work? </B></P> <P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">A: Until this transaction closes, which we
expect to occur within the 2026 calendar year, NEC and CSG remain two separate companies. At this time, all contracts remain in place, and we will continue to work with you as we always have.&#8195; </P>
<P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: What will you do to ensure that you don&#8217;t become more complicated to do business with and service our account?&#8195; </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">A: Having a customer-first approach and culture is part of our DNA and we take great pride in being easier to do business with. That will not change.&#8195;
</P> <P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: Will my sales/deliver/account manager and team remain in place? </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">A: Nothing is changing today as a result of this announcement. Until this transaction closes, which we expect to occur within the 2026 calendar year, NEC and
CSG remain independent companies and competitors. This is business as usual. You should expect the same great service that you&#8217;ve come to rely on from us/CSG. </P>
<P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: What changed between January 2025 and today relative to the NEC rumor? </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">A: What I can say is that we are excited about the transaction and the opportunities we believe it will create for our customers like you. </P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">If pressed: The proxy filed with the SEC as part of our shareholder vote will have additional details on the background of the transaction. </P>
<P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: Who is going to run the company? Are you going to be merged into Netcracker? </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">A: Today is day one and there will be many decisions made as we approach transaction close. For now, the companies will continue to operate independently, and
we will continue delivering on our commitments and competing for business just as we always have. </P>
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 <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Q: What is the benefit of this transaction for CSG customers? </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">A: With NEC, CSG customers will benefit from a diversified and expanded product portfolio. Together, we will be able to deliver a more competitive offering in
next-generation environments, such as global communication service providers, and to leading brands in high-growth sectors such as media, financial services, healthcare, retail and logistics You will see us developing even deeper capabilities to
develop and deploy new technologies that grow your business faster. NEC has a proven track record of investment in acquisitions, powering innovation and ultimately leading to customer success. </P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center">*********** </P> <P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center"><B>FORWARD-LOOKING
STATEMENTS </B></P> <P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">The foregoing contains &#8220;forward-looking statements&#8221; within the meaning of Section&nbsp;27A of the Securities Act of 1933, as
amended, and Section&nbsp;21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. Forward-looking statements include, but are not limited to, statements concerning the Company&#8217;s expectations, plans, intentions, strategies
or prospects with respect to the proposed transaction. These statements are often identified by the use of words such as &#8220;anticipate,&#8221; &#8220;believe,&#8221; &#8220;continue,&#8221; &#8220;could,&#8221; &#8220;estimate,&#8221;
&#8220;expect,&#8221; &#8220;intend,&#8221; &#8220;may,&#8221; &#8220;plan,&#8221; &#8220;hope,&#8221; &#8220;hopeful,&#8221; &#8220;likely,&#8221; &#8220;may,&#8221; &#8220;optimistic,&#8221; &#8220;possible,&#8221; &#8220;potential,&#8221;
&#8220;preliminary,&#8221; &#8220;project,&#8221; &#8220;should,&#8221; &#8220;will,&#8221; &#8220;would&#8221; or the negative or plural of these words or similar expressions or variations. Forward-looking statements are made based upon
management&#8217;s current expectations and beliefs and are not guarantees of future performance. Such forward-looking statements are subject to a number of risks, uncertainties, assumptions and other factors that could cause actual results and the
timing of certain events to differ materially from future results expressed or implied by the forward-looking statements. These factors include, among others: (i)&nbsp;the ability of the parties to complete the proposed transaction on the
anticipated terms and timing, or at all; (ii)&nbsp;the satisfaction or waiver of other conditions to the completion of the proposed transaction, including obtaining required shareholder and regulatory approvals; (iii)&nbsp;the risk that the
Company&#8217;s stock price may fluctuate during the pendency of the proposed transaction and may decline if the proposed transaction is not completed; (iv)&nbsp;potential litigation relating to the proposed transaction that could be instituted
against the Company or its directors, managers or officers, including the delay, expense or other effects of any outcomes related thereto; (v)&nbsp;the risk that disruptions from the proposed transaction will harm the Company&#8217;s business,
including current plans and operations, including during the pendency of the proposed transaction; (vi)&nbsp;the ability of the Company to retain, motivate and hire key personnel; (vii)&nbsp;the diversion of management&#8217;s time and attention
from ordinary course business operations to completion of the proposed transaction and integration matters; (viii)&nbsp;potential adverse reactions or changes to business relationships resulting from the pendency or completion of the proposed
transaction; (ix)&nbsp;legislative, regulatory and economic developments; (x)&nbsp;potential business uncertainty, including changes to existing business relationships, during the pendency of the proposed transaction that could affect the
Company&#8217;s financial performance; (xi)&nbsp;certain restrictions during the pendency of the proposed transaction that may impact the Company&#8217;s ability to pursue certain business opportunities or strategic transactions;
(xii)&nbsp;unpredictability and severity of catastrophic events, including but not limited to acts of terrorism, outbreaks of war or hostilities or global pandemics, as well as management&#8217;s response to any of the aforementioned factors;
(xiii)&nbsp;the possibility that the proposed transaction may be more expensive to complete than anticipated, including as a result of unexpected factors or events; (xiv)&nbsp;unexpected costs, liabilities or delays associated with the transaction;
(xv)&nbsp;the response of competitors to the transaction; (xvi)&nbsp;the occurrence of any event, change or other circumstance that could give rise to the </P>
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termination of the proposed transaction, including in circumstances requiring the Company to pay a termination fee; (xvii)&nbsp;the ability to realize the anticipated benefits of the proposed
transaction, including the expected synergies and cost saving; (xviii)&nbsp;the possibility that competing or superior acquisition proposals for the Company will be made; and (xix)&nbsp;other risks set forth under the heading &#8220;Risk
Factors,&#8221; of the Company&#8217;s Annual Report on Form <FONT STYLE="white-space:nowrap">10-K</FONT> for the year ended December&nbsp;31, 2024 and in the Company&#8217;s subsequent filings with the Securities and Exchange Commission. You should
not rely upon forward-looking statements as predictions of future events. Actual results and outcomes could differ materially from the results described in or implied by such forward-looking statements. Forward-looking statements speak only as of
the date hereof, and, except as required by law, the Company undertakes no obligation to update or revise these forward-looking statements. </P>
<P STYLE="margin-top:24pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center"><B>ADDITIONAL INFORMATION AND WHERE TO FIND IT </B></P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">This communication does not constitute an offer to buy or sell or the solicitation of an offer to buy or sell any securities or a solicitation of any vote or
approval. This communication relates to a proposed acquisition of CSG Systems International, Inc. by NEC Corporation. In connection with this proposed acquisition, CSG Systems International, Inc. plans to file one or more proxy statements or other
documents with the SEC. This communication is not a substitute for any proxy statement or other document that CSG Systems International, Inc. may file with the SEC in connection with the proposed transaction. INVESTORS AND SECURITY HOLDERS OF CSG
SYSTEMS INTERNATIONAL, INC. ARE URGED TO READ THE PROXY STATEMENT AND OTHER DOCUMENTS THAT MAY BE FILED WITH THE SEC CAREFULLY AND IN THEIR ENTIRETY WHEN THEY BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. Any definitive proxy
statement(s) (if and when available) will be mailed to stockholders of CSG Systems International, Inc. Investors and security holders will be able to obtain free copies of these documents (if and when available) and other documents filed with the
SEC by CSG Systems International, Inc. through the website maintained by the SEC at <U>http://www.sec.gov</U>. Copies of the documents filed with the SEC by CSG Systems International, Inc. will be available free of charge on CSG Systems
International, Inc.&#8217;s internet website at <U>https://ir.csgi.com/investor-home/default.aspx</U> or upon written request to: CSG Systems International, Inc., Investor Relations, 169 Inverness Dr W, Suite 300, Englewood, CO 80112, or by email at
<U>john.rea@csgi.com</U>. </P> <P STYLE="margin-top:18pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman"><B>Participants in Solicitation </B></P>
<P STYLE="margin-top:6pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">CSG Systems International, Inc., its directors and certain of its executive officers and employees may be deemed to be participants in the solicitation of
proxies in connection with the proposed transaction. Information about the directors and executive officers of CSG Systems International, Inc. is set forth in its proxy statement for its 2025 annual meeting of stockholders, which was filed with the
SEC on April&nbsp;1, 2025. To the extent that holdings of CSG Systems International, Inc.&#8217;s securities by its directors or executive officers have changed since the amounts set forth in CSG Systems International, Inc.&#8217;s proxy statement
for its 2025 annual meeting of stockholders, such changes have been or will be reflected on Initial Statements of beneficial Ownership on Form 3 or Statements of Change in Ownership on Form 4 filed with the SEC. </P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">Additional information regarding the participants in the proxy solicitation and a description of their direct and indirect interests, by security holdings or
otherwise, will be contained in the proxy statement relating to the proposed transaction and other relevant materials to be filed with the SEC when they become available. These documents can be obtained free of charge from the sources indicated
above. </P> <P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center">CSG Systems International, Inc. </P>
<P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center">Investor Relations </P> <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center">169 Inverness
Dr W, Suite 300, Englewood, CO 80112 </P> <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center">john.rea@csgi.com </P>
<P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center">https://ir.csgi.com/investor-home/default.aspx </P>
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 <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center"><B>FORWARD-LOOKING STATEMENTS </B></P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; text-indent:4%; font-size:10pt; font-family:Times New Roman">This Form <FONT STYLE="white-space:nowrap">8-K</FONT> contains &#8220;forward-looking statements&#8221; within the meaning of Section&nbsp;27A
of the Securities Act of 1933, as amended, and Section&nbsp;21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. Forward-looking statements include, but are not limited to, statements concerning the Company&#8217;s
expectations, plans, intentions, strategies or prospects with respect to the proposed Merger. These statements are often identified by the use of words such as &#8220;anticipate,&#8221; &#8220;believe,&#8221; &#8220;continue,&#8221;
&#8220;could,&#8221; &#8220;estimate,&#8221; &#8220;expect,&#8221; &#8220;intend,&#8221; &#8220;may,&#8221; &#8220;plan,&#8221; &#8220;hope,&#8221; &#8220;hopeful,&#8221; &#8220;likely,&#8221; &#8220;may,&#8221; &#8220;optimistic,&#8221;
&#8220;possible,&#8221; &#8220;potential,&#8221; &#8220;preliminary,&#8221; &#8220;project,&#8221; &#8220;should,&#8221; &#8220;will,&#8221; &#8220;would&#8221; or the negative or plural of these words or similar expressions or variations.
Forward-looking statements are made based upon management&#8217;s current expectations and beliefs and are not guarantees of future performance. Such forward-looking statements are subject to a number of risks, uncertainties, assumptions and other
factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by the forward-looking statements. These factors include, among others: (i)&nbsp;the ability of the parties to
complete the proposed transaction on the anticipated terms and timing, or at all, (ii)&nbsp;the satisfaction or waiver of other conditions to the completion of the proposed transaction, including obtaining required shareholder and regulatory
approvals; (iii)&nbsp;the risk that the Company&#8217;s stock price may fluctuate during the pendency of the proposed transaction and may decline if the proposed transaction is not completed; (iv)&nbsp;potential litigation relating to the proposed
transaction that could be instituted against the Company or its directors, managers or officers, including the delay, expense or other effects of any outcomes related thereto; (v)&nbsp;the risk that disruptions from the proposed transaction will
harm the Company&#8217;s business, including current plans and operations, including during the pendency of the proposed transaction; (vi)&nbsp;the ability of the Company to retain, motivate, and hire key personnel; (vii)&nbsp;the diversion of
management&#8217;s time and attention from ordinary course business operations to completion of the proposed transaction and integration matters; (viii)&nbsp;potential adverse reactions or changes to business relationships resulting from the
announcement, pendency or completion of the proposed transaction; (ix)&nbsp;legislative, regulatory and economic developments; (x)&nbsp;potential business uncertainty, including changes to existing business relationships, during the pendency of the
proposed transaction that could affect the Company&#8217;s financial performance; (xi)&nbsp;certain restrictions during the pendency of the proposed transaction that may impact the Company&#8217;s ability to pursue certain business opportunities or
strategic transactions; (xii)&nbsp;unpredictability and severity of catastrophic events, including but not limited to acts of terrorism, outbreaks of war or hostilities or global pandemics, as well as management&#8217;s response to any of the
aforementioned factors; (xiii)&nbsp;the possibility that the proposed transaction may&nbsp;be more expensive to complete than anticipated, including as a result of unexpected factors or events; (xiv)&nbsp;unexpected costs, liabilities or delays
associated with the transaction; (xv)&nbsp;the response of competitors to the transaction; (xvi)&nbsp;the occurrence of any event, change or other circumstance that could give rise to the termination of the proposed transaction, including in
circumstances requiring the Company to pay a termination fee; (xvii)&nbsp;the ability to realize the anticipated benefits of the Merger, including the expected synergies and cost saving; (xviii)&nbsp;the possibility that competing or superior
acquisition proposals for the Company will be made; and (xix)&nbsp;other risks set forth under the heading &#8220;Risk Factors,&#8221; of the Company&#8217;s Annual Report on Form <FONT STYLE="white-space:nowrap">10-K</FONT> for the year ended
December&nbsp;31, 2024 and in the Company&#8217;s subsequent filings with the Securities and Exchange Commission (&#8220;SEC&#8221;). You should not rely upon forward-looking statements as predictions of future events. Actual results and outcomes
could differ materially from the results described in or implied by such forward looking statements. Forward-looking statements speak only as of the date hereof, and, except as required by law, the Company undertakes no obligation to update or
revise these forward-looking statements. </P> <P STYLE="margin-top:24pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center"><B>ADDITIONAL INFORMATION AND WHERE TO FIND IT </B></P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; text-indent:4%; font-size:10pt; font-family:Times New Roman">This communication does not constitute an offer to buy or sell or the solicitation of an offer to buy or sell any securities or a solicitation
of any vote or approval. This communication relates to a proposed acquisition of the Company by Parent. In connection with this proposed acquisition, the Company plans to file one or more proxy statements or other documents with the SEC. This
communication is not a substitute for any proxy statement or other document that the Company may file with the SEC in connection with the proposed transaction. </P>
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 <P STYLE="margin-top:0pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">
INVESTORS AND SECURITY HOLDERS OF THE COMPANY ARE URGED TO READ THE PROXY STATEMENT AND OTHER DOCUMENTS THAT MAY BE FILED WITH THE SEC CAREFULLY AND IN THEIR ENTIRETY WHEN THEY BECOME AVAILABLE
BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. Any definitive proxy statement(s) (if and when available) will be mailed to stockholders of CSG Systems International, Inc. Investors and security holders will be able to obtain free copies of these
documents (if and when available) and other documents filed with the SEC by the Company through the website maintained by the SEC at http://www.sec.gov. Copies of the documents filed with the SEC by the Company will be available free of charge on
the Company&#8217;s internet website at https://ir.csgi.com/investor-home/default.aspx or upon written request to: CSG Systems International, Inc., Investor Relations, 169 Inverness Dr W, Suite 300, Englewood, CO 80112, or by email at
john.rea@csgi.com. </P> <P STYLE="margin-top:24pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman" ALIGN="center"><B>PARTICIPANTS IN SOLICITATION </B></P>
<P STYLE="margin-top:12pt; margin-bottom:0pt; font-size:10pt; font-family:Times New Roman">The Company, its directors and certain of its executive officers may be considered participants in the solicitation of proxies in connection with the proposed
transaction. Information about the directors and executive officers of the Company is set forth in its Proxy Statement on Schedule 14A for its 2025 annual meeting of stockholders (the &#8220;2025 Proxy&#8221;), which was filed with the SEC on
April&nbsp;1, 2025. To the extent that holdings of CSG Systems International, Inc.&#8217;s securities by its directors or executive officers have changed since the amounts set forth in the 2025 Proxy for its 2025 annual meeting of stockholders, such
changes have been or will be reflected on Initial Statements of Beneficial Ownership on Form 3 or Statements of Change in Ownership on Form 4 filed with the SEC. Additional information regarding the participants in the proxy solicitation and a
description of their direct and indirect interests, by security holdings or otherwise, will be contained in the proxy statement relating to the proposed transaction and other relevant materials to be filed with the SEC when they become available.
These documents can be obtained free of charge from the sources indicated above. </P>
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