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Business Segments and International Operations (Tables) | 12 Months Ended
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Nov. 30, 2013
Segment Reporting [Abstract] |
Revenue from External Customers by Revenue Type | Information relating to revenue from external customers by revenue type is as follows (in thousands):
| Fiscal Year Ended
| November 30, 2013 |  | November 30, 2012 |  | November 30, 2011
Software licenses | $ | 122,312 |  |  | $ | 106,626 |  |  | $ | 109,966 |
Maintenance | 202,857 |  |  | 202,691 |  |  | 211,300 |
Professional services | 8,827 |  |  | 8,295 |  |  | 12,344 |
Total | $ | 333,996 |  |  | $ | 317,612 |  |  | $ | 333,610 |
Revenue from External Customers from Different Geographical Areas | Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
| Fiscal Year Ended
| November 30, 2013 |  | November 30, 2012 |  | November 30, 2011
United States | $ | 140,020 |  |  | $ | 127,841 |  |  | $ | 131,007 |
Canada | 14,259 |  |  | 14,818 |  |  | 11,207 |
EMEA | 133,600 |  |  | 125,566 |  |  | 140,033 |
Latin America | 25,370 |  |  | 28,335 |  |  | 31,039 |
Asia Pacific | 20,747 |  |  | 21,052 |  |  | 20,324 |
Total | $ | 333,996 |  |  | $ | 317,612 |  |  | $ | 333,610 |

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- Definition Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 131 -Paragraph 37 -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9031-108599 + Details
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- Definition Tabular disclosure of information concerning material long-lived assets (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets) located in identified geographic areas and/or the amount of revenue from external customers attributed to that country from which revenue is material. An entity may also provide subtotals of geographic information about groups of countries. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1) -URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 1 -Article 5 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 131 -Paragraph 38 -Subparagraph b(1) -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9038-108599 + Details
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