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Business Segments and International Operations
 3 Months Ended
Feb. 28, 2017
Segment Reporting [Abstract]  
Business Segments and International Operations
Business Segments and International Operations

Operating segments are components of an enterprise that engage in business activities for which discrete financial information is available and regularly reviewed by the chief operating decision maker in deciding how to allocate resources and assess performance. Our chief operating decision maker is our Chief Executive Officer.

The changes made to our organization during the fourth quarter of fiscal year 2016 and first quarter of fiscal year 2017, as discussed in Note 10, did not change our determination of the three reportable segments as our organizational structure maintains the focus of the three business segments.

We do not manage our assets or capital expenditures by segment or assign other income (expense) and income taxes to segments. We manage and report such items on a consolidated company basis.

The following table provides revenue and contribution from our reportable segments and reconciles to the consolidated (loss) income before income taxes:

 
Three Months Ended
(In thousands)
February 28, 2017
 
February 29, 2016
Segment revenue:
 
 
 
OpenEdge
$
64,508

 
$
64,133

Data Connectivity and Integration
6,828

 
6,596

Application Development and Deployment
19,634

 
18,752

Total revenue
90,970

 
89,481

Segment costs of revenue and operating expenses:
 
 
 
OpenEdge
17,877

 
18,064

Data Connectivity and Integration
2,262

 
2,901

Application Development and Deployment
7,536

 
8,811

Total costs of revenue and operating expenses
27,675

 
29,776

Segment contribution:
 
 
 
OpenEdge
46,631

 
46,069

Data Connectivity and Integration
4,566

 
3,695

Application Development and Deployment
12,098

 
9,941

Total contribution
63,295

 
59,705

Other unallocated expenses (1)
62,073

 
53,000

Income (loss) from operations
1,222

 
6,705

Other (expense) income, net
(1,347
)
 
(1,825
)
(Loss) income before income taxes
$
(125
)
 
$
4,880

 
 
 
 
(1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: product development, corporate marketing, administration, amortization of acquired intangibles, stock-based compensation, restructuring, and acquisition related expenses.

                                
Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from external customers by revenue type is as follows (in thousands):
 
 
Three Months Ended
(In thousands)
February 28,
2017
 
February 29,
2016
Software licenses
$
24,322

 
$
23,955

Maintenance
59,138

 
58,336

Professional services
7,510

 
7,190

Total
$
90,970

 
$
89,481



In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from Europe, the Middle East and Africa (EMEA), Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
 
 
Three Months Ended
(In thousands)
February 28,
2017
 
February 29,
2016
North America
$
50,305

 
$
49,065

EMEA
29,844

 
31,221

Latin America
5,023

 
3,693

Asia Pacific
5,798

 
5,502

Total
$
90,970

 
$
89,481