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Business Segments and International Operations (Tables)
12 Months Ended
Nov. 30, 2017
Segment Reporting [Abstract]  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated
The following table provides revenue and contribution margin from our reportable segments and reconciles to the consolidated income from continuing operations before income taxes:

 
Fiscal Year Ended
(In thousands)
November 30, 2017
 
November 30, 2016
 
November 30, 2015
Segment revenue:
 
 
 
 
 
OpenEdge
$
276,172

 
$
276,267

 
$
295,934

Data Connectivity and Integration
40,955

 
48,009

 
37,926

Application Development and Deployment
80,445

 
81,065

 
43,694

Total revenue
397,572

 
405,341

 
377,554

Segment costs of revenue and operating expenses:
 
 
 
 
 
OpenEdge
72,497

 
72,938

 
77,085

Data Connectivity and Integration
9,329

 
12,760

 
13,819

Application Development and Deployment
26,645

 
40,180

 
39,386

Total costs of revenue and operating expenses
108,471

 
125,878

 
130,290

Segment contribution margin:
 
 
 
 
 
OpenEdge
203,675

 
203,329

 
218,849

Data Connectivity and Integration
31,626

 
35,249

 
24,107

Application Development and Deployment
53,800

 
40,885

 
4,308

Total contribution margin
289,101

 
279,463

 
247,264

Other unallocated expenses (1)
218,487

 
309,172

 
232,510

Income (loss) from operations
70,614

 
(29,709
)
 
14,754

Other expense, net
(5,027
)
 
(5,571
)
 
(2,400
)
Income (loss) before income taxes
$
65,587

 
$
(35,280
)
 
$
12,354

 
 
 
 
 
 
(1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: certain product development and corporate sales and marketing expenses, customer support, administration, amortization and impairment of acquired intangibles, impairment of goodwill, stock-based compensation, fees related to shareholder activist, restructuring, and acquisition-related expenses.
Revenue from External Customers by Revenue Type
Information relating to revenue from external customers by revenue type is as follows (in thousands):
 
 
Fiscal Year Ended
 
November 30,
2017
 
November 30,
2016
 
November 30,
2015
Software licenses
$
124,406

 
$
134,863

 
$
130,250

Maintenance
241,398

 
238,377

 
217,718

Professional services
31,768

 
32,101

 
29,586

Total
$
397,572

 
$
405,341

 
$
377,554

Revenue from External Customers from Different Geographical Areas
Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
 
 
Fiscal Year Ended
 
November 30,
2017
 
November 30,
2016
 
November 30,
2015
United States
$
206,450

 
$
212,312

 
$
193,665

Canada
17,492

 
16,891

 
13,901

EMEA
130,359

 
130,818

 
124,171

Latin America
21,158

 
21,156

 
17,594

Asia Pacific
22,113

 
24,164

 
28,223

Total
$
397,572

 
$
405,341

 
$
377,554