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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 12 Months Ended
Nov. 30, 2018
Nov. 30, 2017
Nov. 30, 2016
Revenue:      
Total revenue $ 397,165 $ 397,572 $ 405,341
Costs of revenue:      
Total costs of revenue 66,973 69,159 65,712
Gross profit 330,192 328,413 339,629
Operating expenses:      
Sales and marketing 93,036 96,345 121,501
Product development 79,739 76,988 88,587
General and administrative 49,050 45,739 46,532
Impairment of goodwill and intangible assets 0 0 97,051
Loss on assets held for sale 5,147 0 0
Amortization of acquired intangibles 13,241 13,039 12,735
Fees related to shareholder activist 1,472 2,020 0
Restructuring expense 2,251 22,210 1,692
Acquisition-related expenses 258 1,458 1,240
Total operating expenses 244,194 257,799 369,338
Income (loss) from operations 85,998 70,614 (29,709)
Other (expense) income:      
Interest expense (5,149) (4,631) (4,178)
Interest income and other, net 1,220 921 839
Foreign currency loss, net (3,089) (1,317) (2,232)
Total other expense, net (7,018) (5,027) (5,571)
Income (loss) before income taxes 78,980 65,587 (35,280)
Provision for income taxes 15,489 28,170 20,446
Net income (loss) $ 63,491 $ 37,417 $ (55,726)
Earnings (loss) per share:      
Basic (in dollars per share) $ 1.39 $ 0.78 $ (1.13)
Diluted (in dollars per share) $ 1.38 $ 0.77 $ (1.13)
Weighted average shares outstanding:      
Basic (in shares) 45,561 48,129 49,481
Diluted (in shares) 46,135 48,516 49,481
Cash dividends declared per common share (in dollars per share) $ 0.575 $ 0.515 $ 0.125
Software licenses      
Revenue:      
Total revenue $ 122,137 $ 124,406 $ 134,863
Costs of revenue:      
Total costs of revenue 4,769 5,752 5,456
Maintenance and services      
Revenue:      
Total revenue 275,028 273,166 270,478
Costs of revenue:      
Total costs of revenue 39,470 43,299 44,760
Amortization of acquired intangibles      
Costs of revenue:      
Total costs of revenue $ 22,734 $ 20,108 $ 15,496