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Business Segments and International Operations (Tables) | 12 Months Ended
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Nov. 30, 2019
Segment Reporting [Abstract] |
Reconciliation of Operating Profit (Loss) from Segments to Consolidated | The following table provides revenue and contribution margin from our reportable segments and reconciles to the consolidated income from continuing operations before income taxes:
| Fiscal Year Ended
(In thousands) | November 30, 2019 |  | November 30, 2018 |  | November 30, 2017
|  |  | As Adjusted(1) |  | As Adjusted(1)
Segment revenue: |  |  |  |  |
OpenEdge | $ | 296,929 |  |  | $ | 277,806 |  |  | $ | 279,823 |
Data Connectivity and Integration | 39,903 |  |  | 23,129 |  |  | 29,434 |
Application Development and Deployment | 76,466 |  |  | 78,046 |  |  | 79,897 |
Total revenue | 413,298 |  |  | 378,981 |  |  | 389,154 |
Segment costs of revenue and operating expenses: |  |  |  |  |
OpenEdge | 85,209 |  |  | 67,820 |  |  | 75,791 |
Data Connectivity and Integration | 7,973 |  |  | 7,634 |  |  | 10,270 |
Application Development and Deployment | 23,993 |  |  | 27,087 |  |  | 27,116 |
Total costs of revenue and operating expenses | 117,175 |  |  | 102,541 |  |  | 113,177 |
Segment contribution margin: |  |  |  |  |
OpenEdge | 211,720 |  |  | 209,986 |  |  | 204,032 |
Data Connectivity and Integration | 31,930 |  |  | 15,495 |  |  | 19,164 |
Application Development and Deployment | 52,473 |  |  | 50,959 |  |  | 52,781 |
Total contribution margin | 296,123 |  |  | 276,440 |  |  | 275,977 |
Other unallocated expenses(2) | 256,039 |  |  | 208,626 |  |  | 218,487 |
Income from operations | 40,084 |  |  | 67,814 |  |  | 57,490 |
Other expense, net | (11,589 | ) |  | (7,018 | ) |  | (5,027 | )
Income before income taxes | $ | 28,495 |  |  | $ | 60,796 |  |  | $ | 52,463 |
(1)The Company adopted the accounting standard related to revenue recognition ("ASC 606") effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Summary of Significant Accounting Policies for further information.
(2)The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: certain product development and corporate sales and marketing expenses, customer support, administration, amortization and impairment of acquired intangibles, impairment of long-lived assets, loss on assets held for sale, stock-based compensation, fees related to shareholder activist, restructuring, and acquisition-related expenses.
Revenue from External Customers by Revenue Type | Information relating to revenue from external customers by revenue type is as follows (in thousands):
| Fiscal Year Ended
| November 30, 2019 |  | November 30, 2018 |  | November 30, 2017
|  |  | As Adjusted(1) |  | As Adjusted(1)
Performance obligations transferred at a point in time: |  |  |  |  |
Software licenses | $ | 122,552 |  |  | $ | 99,800 |  |  | $ | 113,643 |
Performance obligations transferred over time: |  |  |  |  |
Maintenance | 259,006 |  |  | 249,171 |  |  | 243,508 |
Services | 31,740 |  |  | 30,010 |  |  | 32,003 |
Total revenue | $ | 413,298 |  |  | $ | 378,981 |  |  | $ | 389,154 |
(1)The Company adopted the accounting standard related to revenue recognition ("ASC 606") effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Summary of Significant Accounting Policies for further information.
Revenue from External Customers from Different Geographical Areas | Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
| Fiscal Year Ended
| November 30, 2019 |  | November 30, 2018 |  | November 30, 2017
|  |  | As Adjusted(1) |  | As Adjusted(1)
United States | $ | 213,252 |  |  | $ | 187,627 |  |  | $ | 214,232 |
Canada | 20,659 |  |  | 16,630 |  |  | 21,583 |
EMEA | 137,301 |  |  | 135,055 |  |  | 117,509 |
Latin America | 19,665 |  |  | 18,046 |  |  | 16,002 |
Asia Pacific | 22,421 |  |  | 21,623 |  |  | 19,828 |
Total revenue | $ | 413,298 |  |  | $ | 378,981 |  |  | $ | 389,154 |
(1)The Company adopted the accounting standard related to revenue recognition ("ASC 606") effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Summary of Significant Accounting Policies for further information.

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- Definition Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8924-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8906-108599 + Details
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- Definition Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e9031-108599 + Details
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- Definition Tabular disclosure of information concerning material long-lived assets (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets) located in identified geographic areas and/or the amount of revenue from external customers attributed to that country from which revenue is material. An entity may also provide subtotals of geographic information about groups of countries. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e9038-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 220 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1) -URI http://asc.fasb.org/extlink&oid=116634182&loc=SL114868664-224227 + Details
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