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Revenue Recognition | 9 Months Ended
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Aug. 31, 2024
Revenue from Contract with Customer [Abstract] |
Revenue Recognition | Revenue Recognition Timing of Revenue Recognition Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from external customers by revenue type is as follows:
| Three Months Ended |  | Nine Months Ended
(in thousands) | August 31, 2024 |  | August 31, 2023 |  | August 31, 2024 |  | August 31, 2023
Performance obligations transferred at a point in time: |  |  |  |  |  |  |
Software licenses | $ | 57,850 |  |  | $ | 50,544 |  |  | $ | 175,929 |  |  | $ | 164,519 |
Performance obligations transferred over time: |  |  |  |  |  |  |
Maintenance | 103,088 |  |  | 105,164 |  |  | 307,616 |  |  | 299,917 |
Services | 17,748 |  |  | 19,284 |  |  | 54,903 |  |  | 53,033 |
Total revenue | $ | 178,686 |  |  | $ | 174,992 |  |  | $ | 538,448 |  |  | $ | 517,469 |
Geographic Revenue In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from EMEA, Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows:
| Three Months Ended |  | Nine Months Ended
(in thousands) | August 31, 2024 |  | August 31, 2023 |  | August 31, 2024 |  | August 31, 2023
North America | $ | 104,369 |  |  | $ | 101,923 |  |  | $ | 314,553 |  |  | $ | 306,483 |
EMEA | 57,031 |  |  | 56,779 |  |  | 177,656 |  |  | 166,369 |
Latin America | 5,363 |  |  | 6,318 |  |  | 14,630 |  |  | 15,297 |
Asia Pacific | 11,923 |  |  | 9,972 |  |  | 31,609 |  |  | 29,320 |
Total revenue | $ | 178,686 |  |  | $ | 174,992 |  |  | $ | 538,448 |  |  | $ | 517,469 |
No single customer, partner, or country outside the U.S. accounted for more than 10% of our total revenue for the three and nine months ended August 31, 2024 or August 31, 2023. Contract Balances Unbilled Receivables and Contract Assets As of August 31, 2024, billing of our long-term unbilled receivables is expected to occur as follows:
(in thousands) |
2025 | $ | 10,564 |
2026 | 20,507 |
2027 | 3,565 |
Total | $ | 34,636 |
Our contract assets and liabilities are reported in a net position on a contract-by-contract basis at the end of each reporting period. We did not have any net contract assets as of August 31, 2024 or November 30, 2023. Deferred Revenue Deferred revenue expected to be recognized as revenue more than one year subsequent to the balance sheet date is included in long-term liabilities on the condensed consolidated balance sheets. Our deferred revenue balance is primarily made up of deferred maintenance. The changes in net deferred revenue for the nine months ended August 31, 2024 were as follows:
(in thousands) |
Balance, December 1, 2023 | $ | 295,036 |
Billings and other | 528,796 |
Revenue recognized that was deferred in prior periods | (235,649) |
Revenue recognized from current period arrangements | (302,799) |
Balance, August 31, 2024 | $ | 285,384 |
As of August 31, 2024, transaction price allocated to remaining performance obligations was $346 million. We expect to recognize approximately 73% of the revenue within the next year and the remainder thereafter. Deferred Contract Costs Certain of our sales incentive programs meet the requirements to be capitalized. Depending upon the sales incentive program and the related revenue arrangement, such capitalized costs are amortized over the longer of (i) the product life, which is generally three to five years; or (ii) the term of the related revenue contract. We determined that a three to five year product life represents the period of benefit that we receive from these incremental costs based on both qualitative and quantitative factors, which include customer contracts, industry norms, and product upgrades. Total deferred contract costs were $6.1 million and $7.6 million as of August 31, 2024 and November 30, 2023, respectively, and are included in other current assets and other assets on our condensed consolidated balance sheets. Amortization of deferred contract costs is included in sales and marketing expense on our condensed consolidated statement of operations and was minimal in all periods presented.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-9 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-15 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-13 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org/606/tableOfContent + Details
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