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Revenue Recognition (Tables) | 9 Months Ended
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Aug. 31, 2024
Revenue from Contract with Customer [Abstract] |
Schedule of Revenue from External Customers by Revenue Type | Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from external customers by revenue type is as follows:
| Three Months Ended |  | Nine Months Ended
(in thousands) | August 31, 2024 |  | August 31, 2023 |  | August 31, 2024 |  | August 31, 2023
Performance obligations transferred at a point in time: |  |  |  |  |  |  |
Software licenses | $ | 57,850 |  |  | $ | 50,544 |  |  | $ | 175,929 |  |  | $ | 164,519 |
Performance obligations transferred over time: |  |  |  |  |  |  |
Maintenance | 103,088 |  |  | 105,164 |  |  | 307,616 |  |  | 299,917 |
Services | 17,748 |  |  | 19,284 |  |  | 54,903 |  |  | 53,033 |
Total revenue | $ | 178,686 |  |  | $ | 174,992 |  |  | $ | 538,448 |  |  | $ | 517,469 |
Schedule of Revenue from External Customers from Different Geographical Areas | In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from EMEA, Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows:
| Three Months Ended |  | Nine Months Ended
(in thousands) | August 31, 2024 |  | August 31, 2023 |  | August 31, 2024 |  | August 31, 2023
North America | $ | 104,369 |  |  | $ | 101,923 |  |  | $ | 314,553 |  |  | $ | 306,483 |
EMEA | 57,031 |  |  | 56,779 |  |  | 177,656 |  |  | 166,369 |
Latin America | 5,363 |  |  | 6,318 |  |  | 14,630 |  |  | 15,297 |
Asia Pacific | 11,923 |  |  | 9,972 |  |  | 31,609 |  |  | 29,320 |
Total revenue | $ | 178,686 |  |  | $ | 174,992 |  |  | $ | 538,448 |  |  | $ | 517,469 |
Schedule of Contract With Customer, Asset and Liability | As of August 31, 2024, billing of our long-term unbilled receivables is expected to occur as follows:
(in thousands) |
2025 | $ | 10,564 |
2026 | 20,507 |
2027 | 3,565 |
Total | $ | 34,636 |
The changes in net deferred revenue for the nine months ended August 31, 2024 were as follows:
(in thousands) |
Balance, December 1, 2023 | $ | 295,036 |
Billings and other | 528,796 |
Revenue recognized that was deferred in prior periods | (235,649) |
Revenue recognized from current period arrangements | (302,799) |
Balance, August 31, 2024 | $ | 285,384 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-40 + Details
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- Definition Tabular disclosure of information concerning material long-lived assets (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets) located in identified geographic areas and/or the amount of revenue from external customers attributed to that country from which revenue is material. An entity may also provide subtotals of geographic information about groups of countries. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 220 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03(1)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147483621/220-10-S99-2 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-41 + Details
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