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Revenue Recognition (Tables)
9 Months Ended
Aug. 31, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of Revenue from External Customers by Revenue Type
Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from external customers by revenue type is as follows:
 
Three Months EndedNine Months Ended
(in thousands)August 31, 2024August 31, 2023August 31, 2024August 31, 2023
Performance obligations transferred at a point in time:
Software licenses$57,850 $50,544 $175,929 $164,519 
Performance obligations transferred over time:
Maintenance103,088 105,164 307,616 299,917 
Services17,748 19,284 54,903 53,033 
Total revenue$178,686 $174,992 $538,448 $517,469 
Schedule of Revenue from External Customers from Different Geographical Areas
In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from EMEA, Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows:
 
Three Months EndedNine Months Ended
(in thousands)August 31, 2024August 31, 2023August 31, 2024August 31, 2023
North America$104,369 $101,923 $314,553 $306,483 
EMEA57,031 56,779 177,656 166,369 
Latin America5,363 6,318 14,630 15,297 
Asia Pacific11,923 9,972 31,609 29,320 
Total revenue$178,686 $174,992 $538,448 $517,469 
Schedule of Contract With Customer, Asset and Liability
As of August 31, 2024, billing of our long-term unbilled receivables is expected to occur as follows:
(in thousands)
2025$10,564 
202620,507 
20273,565 
Total$34,636 
The changes in net deferred revenue for the nine months ended August 31, 2024 were as follows:

(in thousands)
Balance, December 1, 2023$295,036 
Billings and other528,796 
Revenue recognized that was deferred in prior periods(235,649)
Revenue recognized from current period arrangements(302,799)
Balance, August 31, 2024$285,384