Goodwill and Intangible Assets, Net

12 Months Ended

Dec. 31, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

GOODWILL AND INTANGIBLE ASSETS, NET

Goodwill, Net

The changes in the goodwill balances by reportable segment are as follows:


	U.S. Regions		U.S. Federal		Canada		Other		Total
Carrying Value of Goodwill
Balance, December 31, 2018	$	26,370	$	4,609	$	3,217	$	24,136	$	58,332
Goodwill acquired during the year	337		—		—		—		337
Remeasurement adjustments	(2)		(628)		—		—		(630)
Foreign currency translation	—		—		152		223		375
Balance, December 31, 2019	26,705		3,981		3,369		24,359		58,414


Foreign currency translation	—		—		72		228		300
Balance, December 31, 2020	$	26,705	$	3,981	$	3,441	$	24,587	$	58,714

Accumulated Goodwill Impairment
Balance, December 31, 2019	$	—	$	—	$	(1,016)	$	—	$	(1,016)
Balance, December 31, 2020	$	—	$	—	$	(1,016)	$	—	$	(1,016)

Our annual goodwill impairment review was performed each year-end using a quantitative approach, and we determined that there was no goodwill impairment for the years ended December 31, 2020 and 2019. We tested goodwill for impairment at the reporting unit level utilizing the income approach which included a discounted cash flow method and peer-based guideline method, and a risk-adjusted weighted average cost of capital. Based on our assessment, all our reporting units with goodwill had estimated fair values that exceeded their carrying values by at least 67% as of December 31, 2020 and 15% as of December 31, 2019. During the course of our valuation analysis we determined that although the fair value of our U.S. Federal reporting unit exceeded the carrying amount of this reporting unit, the carrying value of the reporting unit was negative.

Intangible Assets, Net

Definite-lived intangible assets, net consisted of the following:


	As of December 31,
	2020		2019
Gross carrying amount
Customer contracts	$	7,977	$	7,904
Customer relationships	12,914		12,749
Non-compete agreements	3,061		3,037
Technology	2,743		2,732
Tradenames	545		544
Total gross carrying amount	27,240		26,966
Accumulated Amortization
Customer contracts	7,977		7,844
Customer relationships	12,006		11,236
Non-compete agreements	3,061		3,037
Technology	2,734		2,704
Tradenames	535		531
Total accumulated amortization	26,313		25,352
Intangible assets, net	$	927	$	1,614

Customer contracts are amortized ratably over the period of the acquired customer contracts ranging in periods from approximately one to eight years. All other intangible assets are amortized over periods ranging from approximately four to fifteen years, as defined by the nature of the respective intangible asset.

Separable intangible assets that are not deemed to have indefinite lives are amortized over their useful lives. We annually assess whether a change in the useful life is necessary, or more frequently if events or circumstances warrant. No changes to useful lives were made during the years ended December 31, 2020, 2019 and 2018.

The table below sets forth amortization expense:


		Year Ended December 31,
	Location	2020		2019		2018
Customer contracts	Cost of revenues	$	59	$	90	$	30
Customer relationships	Selling, general and administrative expenses	604		806		973
Non-compete agreements	Selling, general and administrative expenses	—		1		3
Technology	Selling, general and administrative expenses	19		12		47
Tradenames	Selling, general and administrative expenses	3		—		4
Total amortization expense		$	685	$	909	$	1,057

Amortization expense for our definite-lived intangible assets for the next five years to be included in selling, general and administrative expenses is as follows:


	Estimated Amortization Expense
2021	$	306
2022	139
2023	129
2024	127
2025	127
Thereafter	99
Total	$	927