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Segment Information - Consolidated Financial Information (Details) $ in Thousands |  | 3 Months Ended | 6 Months Ended | 9 Months Ended | 12 Months Ended |
--- | --- | --- | --- | --- | --- | ---
Jan. 01, 2021 segment | Dec. 31, 2022 USD ($) | Sep. 30, 2022 USD ($) | Jun. 30, 2022 USD ($) | Mar. 31, 2022 USD ($) | Jun. 30, 2022 USD ($) | Sep. 30, 2022 USD ($) | Dec. 31, 2022 USD ($) segment | Dec. 31, 2021 USD ($) | Dec. 31, 2020 USD ($) | Dec. 31, 2019 USD ($)
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |  |  |  |  |  |  |  |
Number of reportable segments | segment | 2 |  |  |  |  |  |  | 2 |  |  |
Total segment adjusted EBITDA (loss) |  |  |  |  |  |  |  | $ (49,601) | $ (24,020) | $ (18,319) |
Reconciling items: |  |  |  |  |  |  |  |  |  |  |
Depreciation and amortization |  |  |  |  |  |  |  | (27,930) | (16,386) | (6,644) |
Non-cash stock-based compensation expense |  |  |  |  |  |  |  | (27,041) | (38,592) | (11,296) |
Acquisition and other transaction costs |  |  |  |  |  |  |  | (2,334) | (5,360) | (311) |
Impairment loss on intangible assets and goodwill |  | $ (4,329) | $ (57,057) |  |  |  | $ (57,057) | (61,386) |  |  |
Non-cash losses and impairment of property, equipment and software |  |  |  |  |  |  |  | (637) | (550) | (611) |
Revaluation of contingent consideration |  |  |  |  |  |  |  | (6,944) | 2,244 | (1,700) |
SPAC transaction bonus |  |  |  |  |  |  |  |  |  | (3,350) |
Investment income and realized gains |  |  |  |  |  |  |  | (1,174) | (701) |  |
Operating loss |  | (33,795) | (82,918) | $ (31,678) | $ (28,656) | $ (60,334) | (143,252) | (177,047) | (83,365) | (42,231) |
Goodwill |  | 244,697 | $ 251,905 | $ 297,645 | $ 250,390 | $ 297,645 | $ 251,905 | 244,697 | 225,654 | 28,289 | $ 18,274
Vertical Software |  |  |  |  |  |  |  |  |  |  |
Reconciling items: |  |  |  |  |  |  |  |  |  |  |
Goodwill |  | 191,900 |  |  |  |  |  | 191,900 | 182,800 |  |
Vertical Software | Operating Segments |  |  |  |  |  |  |  |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total segment adjusted EBITDA (loss) |  |  |  |  |  |  |  | 14,678 | 20,733 | 12,718 |
Insurance |  |  |  |  |  |  |  |  |  |  |
Reconciling items: |  |  |  |  |  |  |  |  |  |  |
Impairment loss on intangible assets and goodwill |  |  |  |  |  |  |  | (43,700) |  |  |
Goodwill |  | $ 52,800 |  |  |  |  |  | 52,800 | 42,900 |  |
Insurance | Operating Segments |  |  |  |  |  |  |  |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total segment adjusted EBITDA (loss) |  |  |  |  |  |  |  | (5,499) | 9,007 | 405 |
Corporate and Other | Corporate |  |  |  |  |  |  |  |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total segment adjusted EBITDA (loss) |  |  |  |  |  |  |  | $ (58,780) | $ (53,760) | (30,001) |
Divested Businesses | Operating Segments |  |  |  |  |  |  |  |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total segment adjusted EBITDA (loss) |  |  |  |  |  |  |  |  |  | $ (1,441) |

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