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Revenue | 12 Months Ended
--- | ---
Dec. 31, 2022
Revenue |
Revenue | 2. Revenue Disaggregation of Revenue Total revenues consisted of the following: ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended December 31,
​ | ​ | 2022 | ​ | 2021 | ​ | 2020
Vertical Software segment | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Software and service subscriptions | ​ | $ | 72,777 | ​ | $ | 57,004 | ​ | $ | 7,672
Move-related transactions | ​ | ​ | 62,317 | ​ | ​ | 60,996 | ​ | ​ | 36,921
Post-move transactions | ​ | ​ | 19,821 | ​ | ​ | 19,150 | ​ | ​ | 19,206
Total Vertical Software segment revenue | ​ | ​ | 154,915 | ​ | ​ | 137,150 | ​ | ​ | 63,799
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Insurance segment | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Insurance and warranty premiums, commissions and policy fees | ​ |  | 121,033 | ​ |  | 55,283 | ​ |  | 4,166
Total Insurance segment revenue | ​ | ​ | 121,033 | ​ | ​ | 55,283 | ​ | ​ | 4,166
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Divested Businesses | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 4,334
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
Total revenue(1) | ​ | $ | 275,948 | ​ | $ | 192,433 | ​ | $ | 72,299
(1) Revenue recognized during 2022, 2021 and 2020 includes revenue of $83.9 million, $26.6 million and $nil, respectively, which is accounted for separately from revenue from contracts with customers. Disclosures Related to Contracts with Customers Timing may differ between the satisfaction of performance obligations and the invoicing and collection of amounts related to contracts with customers. Liabilities are recorded for amounts that are collected in advance of the satisfaction of performance obligations. To the extent a contract exists, as defined by ASC 606, these liabilities are classified as deferred revenue. To the extent that a contract does not exist, as defined by ASC 606, these liabilities are classified as refundable customer deposits. Refundable customer deposits related to contracts with customers were not material at December 31, 2022 and 2021. Contract Assets —Insurance Commissions Receivable A summary of the activity impacting the contract assets is presented below: ​
​ | ​ | ​ | ​
​ |  | Contract Assets
Balance at January 1, 2020 | ​ | $ | —
Estimated lifetime value of commissions on insurance policies sold by carriers | ​ | ​ | 4,313
Cash receipts | ​ | ​ | (784)
Balance at December 31, 2020 | ​ | ​ | 3,529
Estimated lifetime value of commissions on insurance policies sold by carriers | ​ | ​ | 8,089
Cash receipts | ​ | ​ | (2,234)
Balance at December 31, 2021 | ​ | ​ | 9,384
Estimated lifetime value of commissions on insurance policies sold by carriers | ​ |  | 9,925
Cash receipts | ​ |  | (3,788)
Balance at December 31, 2022 | ​ | $ | 15,521
​ As of December 31, 2022, $3.3 million of contract assets are expected to be collected within the next 12 months and therefore are included in current accounts receivable on the consolidated balance sheets. The remaining $12.3 million of contract assets are expected to be collected in the following periods and are included in long-term insurance commissions receivable on the consolidated balance sheets. Deferred Revenue A summary of the activity impacting deferred revenue is presented below: ​
​ | ​ | ​ | ​
​ | ​ | Vertical Software
​ | ​ | Deferred Revenue
Balance at January 1, 2020 | ​ | $ | 3,333
Additional amounts deferred | ​ | ​ | 6,602
Impact of acquisitions | ​ | ​ | 196
Revenue recognized | ​ | ​ | (4,923)
Balance at December 31, 2020 | ​ | ​ | 5,208
Additional amounts deferred | ​ | ​ | 5,539
Impact of acquisitions | ​ | ​ | 1,170
Revenue recognized | ​ | ​ | (8,103)
Balance at December 31, 2021 | ​ | ​ | 3,814
Additional amounts deferred | ​ | ​ | 19,421
Impact of acquisitions | ​ | ​ | 137
Revenue recognized | ​ | ​ | (19,498)
Balance at December 31, 2022 | ​ | $ | 3,874
​ Deferred revenue on our consolidated balance sheets as of December 31, 2022 and 2021, includes $266.8 million and $197.3 million, respectively, of deferred revenue related to our Insurance segment. Remaining Performance Obligations The amount of the transaction price allocated to performance obligations to be satisfied at a later date, which is not recorded in the consolidated balance sheets, is immaterial as of December 31, 2022 and 2021. The Company has applied the practical expedients provided for in the accounting standards, and does not present unsatisfied performance obligations for (i) contracts with an original expected length of one year or less, (ii) contracts with variable consideration that is allocated entirely to unsatisfied performance obligations or to a wholly unsatisfied promise accounted for under the series guidance, and (iii) contracts for which the Company recognizes revenue at the amount which we have the right to invoice for services performed. Additionally, the Company excludes amounts related to performance obligations that are billed and recognized as they are delivered. Warranty Revenue and Related Balance Sheet Disclosures Payments received in advance of warranty services provided are included in refundable customer deposits or deferred revenue based upon the cancellation and refund provisions within the respective agreement. ​ At December 31, 2022, we had $20.0 million, $4.4 million and $1.9 million of refundable customer deposits, deferred revenue and non-current deferred revenue, respectively. At December 31, 2021, we had $14.9 million, $nil and $nil of refundable customer deposits, deferred revenue and non-current deferred revenue, respectively. ​ For the year ended December 31, 2022, we incurred $3.7 million in expenses related to warranty claims.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI https://asc.fasb.org/topic&trid=49130388 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130551-203045 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(2) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130556-203045 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 9 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130550-203045 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (e) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (d) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 15 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130558-203045 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (c) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 + Details
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