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Segment Information - Consolidated Financial Information (Details)
$ in Thousands
3 Months Ended 6 Months Ended 9 Months Ended 12 Months Ended
Jan. 01, 2021
segment
Dec. 31, 2022
USD ($)
Sep. 30, 2022
USD ($)
Jun. 30, 2022
USD ($)
Mar. 31, 2022
USD ($)
Jun. 30, 2022
USD ($)
Sep. 30, 2022
USD ($)
Dec. 31, 2022
USD ($)
segment
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Number of reportable segments | segment 2             2      
Total segment adjusted EBITDA (loss)               $ (49,601) $ (24,020) $ (18,319)  
Reconciling items:                      
Depreciation and amortization               (27,930) (16,386) (6,644)  
Non-cash stock-based compensation expense               (27,041) (38,592) (11,296)  
Acquisition and other transaction costs               (2,334) (5,360) (311)  
Impairment loss on intangible assets and goodwill   $ (4,329) $ (57,057)       $ (57,057) (61,386)      
Non-cash losses and impairment of property, equipment and software               (637) (550) (611)  
Revaluation of contingent consideration               (6,944) 2,244 (1,700)  
SPAC transaction bonus                   (3,350)  
Investment income and realized gains               (1,174) (701)    
Operating loss   (33,795) (82,918) $ (31,678) $ (28,656) $ (60,334) (143,252) (177,047) (83,365) (42,231)  
Goodwill   244,697 $ 251,905 $ 297,645 $ 250,390 $ 297,645 $ 251,905 244,697 225,654 28,289 $ 18,274
Vertical Software                      
Reconciling items:                      
Goodwill   191,900           191,900 182,800    
Vertical Software | Operating Segments                      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Total segment adjusted EBITDA (loss)               14,678 20,733 12,718  
Insurance                      
Reconciling items:                      
Impairment loss on intangible assets and goodwill               (43,700)      
Goodwill   $ 52,800           52,800 42,900    
Insurance | Operating Segments                      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Total segment adjusted EBITDA (loss)               (5,499) 9,007 405  
Corporate and Other | Corporate                      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Total segment adjusted EBITDA (loss)               $ (58,780) $ (53,760) (30,001)  
Divested Businesses | Operating Segments                      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Total segment adjusted EBITDA (loss)                   $ (1,441)