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Segment Data (Tables)
9 Months Ended
Sep. 30, 2011
Segment Reporting [Abstract] 
Reconciliation of revenue from segments to consolidated
(15) Segment Data
 
Effective January 1, 2011, we created a new organizational structure in Europe in order to elevate our service quality throughout Europe, the Middle East and Africa. Other Southern Europe and Northern Europe, previously reported in Other EMEA, are now separate reportable segments. France, Italy and Other Southern Europe are aggregated into our Southern Europe reportable segment. All previously reported results have been restated to conform to the current year presentation. Additionally, we changed the name of our Asia Pacific reportable segment to Asia Pacific Middle East (“APME”); the results of this reportable segment have not been restated as only the name has changed.

   
3 Months Ended
September 30,
   
9 Months Ended
September 30,
 
   
2011
   
2010
   
2011
   
2010
 
Revenues from Services:
                   
  Americas:
                   
     United States (a)
 
$
828.9
   
$
797.0
   
$
2,371.4
   
$
2,006.3
 
     Other Americas
   
381.1
     
317.1
     
1,122.3
     
917.7
 
     
1,210.0
     
1,114.1
     
3,493.7
     
2,924.0
 
  Southern Europe:
                               
     France
   
1,670.3
     
1,411.6
     
4,668.1
     
3,775.0
 
     Italy
   
321.0
     
257.1
     
950.5
     
750.1
 
     Other Southern Europe
   
206.9
     
183.0
     
580.6
     
509.9
 
     
2,198.2
     
1,851.7
     
6,199.2
     
5,035.0
 
                                 
  Northern Europe
   
1,595.6
     
1,365.0
     
4,618.5
     
3,851.4
 
  APME
   
701.0
     
555.7
     
1,966.7
     
1,558.9
 
  Right Management
   
77.5
     
85.5
     
243.9
     
287.6
 
  Consolidated (b)
 
$
5,782.3
   
$
4,972.0
   
$
16,522.0
   
$
13,656.9
 
                                 
Operating Unit Profit: (c)
                               
  Americas:
                               
     United States
 
$
32.1
   
$
25.9
   
$
68.0
   
$
28.7
 
     Other Americas
   
10.6
     
8.2
     
35.7
     
26.5
 
     
42.7
     
34.1
     
103.7
     
55.2
 
  Southern Europe:
                               
     France
   
27.9
     
25.0
     
64.7
     
35.1
 
     Italy
   
19.1
     
11.4
     
54.4
     
31.7
 
     Other Southern Europe
   
3.0
     
3.2
     
7.9
     
4.4
 
     
50.0
     
39.6
     
127.0
     
71.2
 
                                 
  Northern Europe
   
62.8
     
39.8
     
160.8
     
87.2
 
  APME
   
21.7
     
13.1
     
57.1
     
37.6
 
  Right Management
   
(1.9
)
   
-
     
4.2
     
20.3
 
     
175.3
     
126.6
     
452.8
     
271.5
 
Corporate expenses
   
(29.9
)
   
  (23.6
)
   
(92.4
)
   
(70.4
)
Intangible asset amortization expense (c)
   
(9.9
)
   
(11.6
)
   
(28.9
)
   
(28.1
)
Reclassification of French business tax (d)
   
22.5
     
17.5
     
62.9
     
47.6
 
     Operating profit
   
158.0
     
108.9
     
394.4
     
220.6
 
Interest and other expenses
   
(11.0
)
   
(8.4
)
   
(33.9
)
   
(33.2
)
     Earnings before income taxes
 
$
147.0
   
$
100.5
   
$
360.5
   
$
187.4
 
 
(a)
In the United States, where a majority of our franchises operate, Revenues from Services included fees received from the related franchise offices of $3.9 and $4.0 for the three months ended September 30, 2011 and 2010, respectively, and $9.8 and $9.9 for the nine months ended September 30, 2011 and 2010, respectively. These fees are primarily based on revenues generated by the franchise offices, which were $166.9 and $169.0 for the three months ended September 30, 2011 and 2010, respectively, and $478.6 and $457.0 for the nine months ended September 30, 2011 and 2010, respectively.
 
(b)
Our consolidated Revenues from Services include fees received from our franchise offices of $7.2 and $6.8 for the three months ended September 30, 2011 and 2010, respectively, and $18.8 and $17.2 for nine months ending September 30, 2011 and 2010, respectively. These fees are primarily based on revenues generated by the franchise offices, which were $293.9 and $273.3 for the three months ended September 30, 2011 and 2010, respectively and $818.0 and $704.5 for the nine months ended September 30, 2011 and 2010, respectively.

(c)
We evaluate segment performance based on Operating Unit Profit (“OUP”), which is equal to segment revenues less cost of services and branch and national headquarters operating costs. This profit measure does not include goodwill and intangible asset impairment charges or amortization of intangibles related to acquisitions, interest and other income and expense amounts or income taxes.

(d)
The French Business Tax was reported in Provision for Income Taxes rather than in Cost of Services, in accordance with the current accounting guidance on income taxes. However, we view this tax as operational in nature. Accordingly, the financial information reviewed internally and presented above continues to include the French Business Tax within the OUP of our France reportable segment. Therefore, we have shown the amount of the French Business Tax separately to be able to reconcile to our Earnings before Income Taxes.

Reconciliation of OUP to consolidated
(15) Segment Data
 
Effective January 1, 2011, we created a new organizational structure in Europe in order to elevate our service quality throughout Europe, the Middle East and Africa. Other Southern Europe and Northern Europe, previously reported in Other EMEA, are now separate reportable segments. France, Italy and Other Southern Europe are aggregated into our Southern Europe reportable segment. All previously reported results have been restated to conform to the current year presentation. Additionally, we changed the name of our Asia Pacific reportable segment to Asia Pacific Middle East (“APME”); the results of this reportable segment have not been restated as only the name has changed.

   
3 Months Ended
September 30,
   
9 Months Ended
September 30,
 
   
2011
   
2010
   
2011
   
2010
 
Revenues from Services:
                   
  Americas:
                   
     United States (a)
 
$
828.9
   
$
797.0
   
$
2,371.4
   
$
2,006.3
 
     Other Americas
   
381.1
     
317.1
     
1,122.3
     
917.7
 
     
1,210.0
     
1,114.1
     
3,493.7
     
2,924.0
 
  Southern Europe:
                               
     France
   
1,670.3
     
1,411.6
     
4,668.1
     
3,775.0
 
     Italy
   
321.0
     
257.1
     
950.5
     
750.1
 
     Other Southern Europe
   
206.9
     
183.0
     
580.6
     
509.9
 
     
2,198.2
     
1,851.7
     
6,199.2
     
5,035.0
 
                                 
  Northern Europe
   
1,595.6
     
1,365.0
     
4,618.5
     
3,851.4
 
  APME
   
701.0
     
555.7
     
1,966.7
     
1,558.9
 
  Right Management
   
77.5
     
85.5
     
243.9
     
287.6
 
  Consolidated (b)
 
$
5,782.3
   
$
4,972.0
   
$
16,522.0
   
$
13,656.9
 
                                 
Operating Unit Profit: (c)
                               
  Americas:
                               
     United States
 
$
32.1
   
$
25.9
   
$
68.0
   
$
28.7
 
     Other Americas
   
10.6
     
8.2
     
35.7
     
26.5
 
     
42.7
     
34.1
     
103.7
     
55.2
 
  Southern Europe:
                               
     France
   
27.9
     
25.0
     
64.7
     
35.1
 
     Italy
   
19.1
     
11.4
     
54.4
     
31.7
 
     Other Southern Europe
   
3.0
     
3.2
     
7.9
     
4.4
 
     
50.0
     
39.6
     
127.0
     
71.2
 
                                 
  Northern Europe
   
62.8
     
39.8
     
160.8
     
87.2
 
  APME
   
21.7
     
13.1
     
57.1
     
37.6
 
  Right Management
   
(1.9
)
   
-
     
4.2
     
20.3
 
     
175.3
     
126.6
     
452.8
     
271.5
 
Corporate expenses
   
(29.9
)
   
  (23.6
)
   
(92.4
)
   
(70.4
)
Intangible asset amortization expense (c)
   
(9.9
)
   
(11.6
)
   
(28.9
)
   
(28.1
)
Reclassification of French business tax (d)
   
22.5
     
17.5
     
62.9
     
47.6
 
     Operating profit
   
158.0
     
108.9
     
394.4
     
220.6
 
Interest and other expenses
   
(11.0
)
   
(8.4
)
   
(33.9
)
   
(33.2
)
     Earnings before income taxes
 
$
147.0
   
$
100.5
   
$
360.5
   
$
187.4
 
 
(a)
In the United States, where a majority of our franchises operate, Revenues from Services included fees received from the related franchise offices of $3.9 and $4.0 for the three months ended September 30, 2011 and 2010, respectively, and $9.8 and $9.9 for the nine months ended September 30, 2011 and 2010, respectively. These fees are primarily based on revenues generated by the franchise offices, which were $166.9 and $169.0 for the three months ended September 30, 2011 and 2010, respectively, and $478.6 and $457.0 for the nine months ended September 30, 2011 and 2010, respectively.
 
(b)
Our consolidated Revenues from Services include fees received from our franchise offices of $7.2 and $6.8 for the three months ended September 30, 2011 and 2010, respectively, and $18.8 and $17.2 for nine months ending September 30, 2011 and 2010, respectively. These fees are primarily based on revenues generated by the franchise offices, which were $293.9 and $273.3 for the three months ended September 30, 2011 and 2010, respectively and $818.0 and $704.5 for the nine months ended September 30, 2011 and 2010, respectively.

(c)
We evaluate segment performance based on Operating Unit Profit (“OUP”), which is equal to segment revenues less cost of services and branch and national headquarters operating costs. This profit measure does not include goodwill and intangible asset impairment charges or amortization of intangibles related to acquisitions, interest and other income and expense amounts or income taxes.

(d)
The French Business Tax was reported in Provision for Income Taxes rather than in Cost of Services, in accordance with the current accounting guidance on income taxes. However, we view this tax as operational in nature. Accordingly, the financial information reviewed internally and presented above continues to include the French Business Tax within the OUP of our France reportable segment. Therefore, we have shown the amount of the French Business Tax separately to be able to reconcile to our Earnings before Income Taxes.