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Segment Data (Tables)
 12 Months Ended
Dec. 31, 2011
Segment Data [Abstract]  
Segment information - Revenues from Services, Operating Profit/(Loss), Total Assets
 
Year Ended December 31  2011   2010   2009  
Revenues from Services(a)             
Americas:             
 United States(b) $ 3,137.3  $ 2,783.4  $ 1,786.0  
 Other Americas  1,512.1   1,265.5   967.3  
   4,649.4   4,048.9   2,753.3  
Southern Europe:             
 France  6,179.1   5,208.6   4,675.5  
 Italy  1,255.8   1,044.2   950.8  
 Other Southern Europe  776.9   698.9   590.9  
   8,211.8   6,951.7   6,217.2  
Northern Europe  6,159.4   5,344.1   4,780.8  
APME  2,661.7   2,147.2   1,728.0  
Right Management  323.7   374.6   559.4  
  $ 22,006.0  $ 18,866.5  $ 16,038.7  
Operating Unit Profit (Loss)             
Americas:             
 United States $ 94.1  $ 42.8  $ (41.4)
 Other Americas  47.8   36.5   20.1  
   141.9   79.3   (21.3)
Southern Europe:             
 France  85.2   47.1   20.8  
 Italy  74.1   47.5   27.9  
 Other Southern Europe  10.8   7.2   (6.1)
   170.1   101.8   42.6  
Northern Europe  212.6   150.2   40.8  
APME  78.8   47.2   26.5  
Right Management  (1.4)  3.5   113.4  
   602.0   382.0   202.0  
Corporate expenses  (123.1)  (101.2)  (77.4)
Goodwill and intangible asset impairment charges  –   (428.8)  (61.0)
Intangible asset amortization expense(c)  (38.9)  (39.3)  (21.9)
Reclassification of French business tax(d)  84.2   65.3   –  
Interest and other expenses  (44.3)  (43.2)  (64.6)
Earnings (loss) before income taxes $ 479.9  $ (165.2) $ (22.9)


(b)
The U.S. revenues above represent revenues from our company-owned branches and franchise fees received from our franchise operations, which are discussed further on the financial highlights page.
(c)
Intangible asset amortization related to acquisitions was excluded from operating costs within the reportable segments and corporate expenses, and shown separately.
(d)
The French business tax, as disclosed in Note 5 to the Consolidated Financial Statements, is reported in Provision for income taxes rather than in Cost of services, in accordance with the current accounting guidance on income taxes. However, we view this tax as operational in nature. Accordingly, the financial information reviewed internally continues to include the French business tax within the Operating unit profit of our France reportable segment. Therefore, we have shown the amount of the French business tax above to reconcile to our Earnings (loss) before income taxes.
Year Ended December 31  2011   2010   2009  
Total Assets             
Americas:             
 United States $ 1,429.9  $ 1,361.4  $ 630.7  
 Other Americas  291.8   257.6   218.9  
   1,721.7   1,619.0   849.6  
Southern Europe:             
 France  1,822.7   1,826.0   2,220.1  
 Italy  301.3   271.3   239.7  
 Other Southern Europe  170.3   170.6   162.7  
   2,294.3   2,267.9   2,622.5  
Northern Europe  1,714.3   1,682.2   1,398.0  
APME  472.4   395.1   314.4  
Right Management  75.7   86.1   228.7  
Corporate(a)  621.3   679.4   800.6  
  $ 6,899.7  $ 6,729.7  $ 6,213.8
(a)
Corporate assets include assets that were not used in the operations of any segment, the most significant of which were purchased intangibles and cash.
Revenues by geographical region
Further breakdown of Revenues from services by geographical region is as follows:

Revenues from Services  2011   2010   2009  
United States $ 3,254.6  $ 2,940.1  $ 2,059.4  
France  6,201.9   5,240.7   4,710.3  
Italy  1,277.1   1,065.0   967.8  
United Kingdom  1,880.4   1,822.2   1,738.0  
Total Foreign  18,751.4   15,926.4   13,979.3  
Segment information - Depreciation and Amortization Expense, Equity Investments, Earnings from Equity Investment, Long-Lived Assets and Additions to Long-Lived Assets
Year Ended December 31  2011   2010   2009  
Depreciation and Amortization Expense             
Americas:             
 United States $ 13.5  $ 15.4  $ 12.6  
 Other Americas  4.0   3.7   3.7  
   17.5   19.1   16.3  
Southern Europe:             
 France  12.4   12.6   15.3  
 Italy  3.3   3.8   4.4  
 Other Southern Europe  2.7   2.9   3.4  
   18.4   19.3   23.1  
Northern Europe  17.0   18.3   21.2  
APME  5.1   4.6   5.6  
Right Management  5.9   7.3   9.1  
Corporate  1.6   2.2   –  
Amortization of intangible assets(a)  38.9   39.3   21.9  
  $ 104.4  $ 110.1  $ 97.2  
Earnings from Equity Investments             
Americas:             
 United States $ –  $ –  $ –  
 Other Americas  –   –   –  
   –   –   –  
Southern Europe:             
 France  (0.4)  (0.6)  (0.9)
 Italy  –   –   –  
 Other Southern Europe  –   –   –  
   (0.4)  (0.6)  (0.9)
Northern Europe  4.3   5.2   3.3  
APME  –   –   0.6  
Right Management  –   –   –  
  $ 3.9  $ 4.6  $ 3.0  

(a)
Intangible asset amortization related to acquisitions was excluded from operating costs within the reportable segments and corporate expenses, and shown separately.

Equity Investments             
Americas:             
 United States $ –  $ –  $ –  
 Other Americas  –   –   –  
   –   –   –  
Southern Europe:             
 France  0.1   0.4   1.1  
 Italy  –   –   –  
 Other Southern Europe  –   –   –  
   0.1   0.4   1.1  
Northern Europe  75.0   70.5   64.0  
APME  0.8   0.7   0.4  
Right Management  –   –   –  
  $ 75.9  $ 71.6  $ 65.5  

Year Ended December 31  2011   2010   2009 
Long-Lived Assets(a)             
Americas:             
 United States $ 35.5  $ 39.7  $ 37.3  
 Other Americas  10.5   9.7   9.1  
   46.0   49.4   46.4  
Southern Europe:             
 France  46.0   43.2   42.1  
 Italy  7.9   7.7   8.6  
 Other Southern Europe  8.5   8.9   10.4  
   62.4   59.8   61.1  
Northern Europe  43.3   45.3   52.2  
APME  23.3   17.8   13.9  
Right Management  11.4   15.9   21.4  
Corporate  2.5   4.0   6.0  
  $ 188.9  $ 192.2  $ 201.0  
Additions to Long-Lived Assets            
Americas:             
 United States $ 10.0  $ 6.4  $ 3.5  
 Other Americas  5.5   3.7   2.2  
   15.5   10.1   5.7  
Southern Europe:             
 France  16.4   18.8   5.7  
 Italy  3.7   3.6   1.6  
 Other Southern Europe  3.1   2.0   1.8  
   23.2   24.4   9.1  
Northern Europe  18.4   13.7   10.8  
APME  5.5   7.2   2.2  
Right Management  2.3   2.9   6.3  
Corporate  –   0.2   1.0  
  $ 64.9  $ 58.5  $ 35.1  
Long-lived assets by geographical region
Further breakdown of Long-lived assets by geographical region was as follows:
 
Long-Lived Assets 2011   2010  2009  
United States $ 41.1  $ 48.2  $ 50.8  
France  48.1   45.8   45.1  
Italy  8.1   8.1   9.3  
United Kingdom  12.9   15.3   16.7  
Total Foreign  147.8   144.0   150.2