false FY 0000871763 --12-31 Large Accelerated Filer P14Y P2Y P2Y 2.5 2.5 P7Y1M6D P7Y1M6D P5Y3M18D P5Y10M24D P5Y10M24D P4Y6M P6Y1M6D P6Y1M6D P4Y6M P2Y1M6D P5Y3M18D P7Y2M12D P6Y7M6D P6Y1M6D 44 60 80 100 59 79 99 123 P6Y P6Y P6Y P1Y4M24D P1Y2M12D P1Y3M18D P1Y6M P0D 0000871763 2019-01-01 2019-12-31 iso4217:USD 0000871763 2019-06-30 xbrli:shares 0000871763 2020-02-19 0000871763 2018-01-01 2018-12-31 0000871763 2017-01-01 2017-12-31 iso4217:USD xbrli:shares 0000871763 man:ManpowerSwitzerlandMember 2019-01-01 2019-12-31 0000871763 man:ManpowerGroupGreaterChinaLimitedMember 2019-01-01 2019-12-31 0000871763 2019-12-31 0000871763 2018-12-31 0000871763 2017-12-31 0000871763 2016-12-31 0000871763 us-gaap:CommonStockMember 2016-12-31 0000871763 us-gaap:AdditionalPaidInCapitalMember 2016-12-31 0000871763 us-gaap:RetainedEarningsMember 2016-12-31 0000871763 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2016-12-31 0000871763 us-gaap:TreasuryStockMember 2016-12-31 0000871763 us-gaap:NoncontrollingInterestMember 2016-12-31 0000871763 us-gaap:RetainedEarningsMember 2017-01-01 2017-12-31 0000871763 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2017-01-01 2017-12-31 0000871763 us-gaap:CommonStockMember 2017-01-01 2017-12-31 0000871763 us-gaap:AdditionalPaidInCapitalMember 2017-01-01 2017-12-31 0000871763 us-gaap:TreasuryStockMember 2017-01-01 2017-12-31 0000871763 us-gaap:NoncontrollingInterestMember 2017-01-01 2017-12-31 0000871763 us-gaap:CommonStockMember 2017-12-31 0000871763 us-gaap:AdditionalPaidInCapitalMember 2017-12-31 0000871763 us-gaap:RetainedEarningsMember 2017-12-31 0000871763 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2017-12-31 0000871763 us-gaap:TreasuryStockMember 2017-12-31 0000871763 us-gaap:NoncontrollingInterestMember 2017-12-31 0000871763 us-gaap:RetainedEarningsMember 2018-12-31 0000871763 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2018-12-31 0000871763 us-gaap:RetainedEarningsMember 2018-01-01 2018-12-31 0000871763 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2018-01-01 2018-12-31 0000871763 us-gaap:CommonStockMember 2018-01-01 2018-12-31 0000871763 us-gaap:AdditionalPaidInCapitalMember 2018-01-01 2018-12-31 0000871763 us-gaap:TreasuryStockMember 2018-01-01 2018-12-31 0000871763 us-gaap:NoncontrollingInterestMember 2018-01-01 2018-12-31 0000871763 us-gaap:CommonStockMember 2018-12-31 0000871763 us-gaap:AdditionalPaidInCapitalMember 2018-12-31 0000871763 us-gaap:TreasuryStockMember 2018-12-31 0000871763 us-gaap:NoncontrollingInterestMember 2018-12-31 0000871763 us-gaap:RetainedEarningsMember 2019-01-01 2019-12-31 0000871763 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-01-01 2019-12-31 0000871763 us-gaap:CommonStockMember 2019-01-01 2019-12-31 0000871763 us-gaap:AdditionalPaidInCapitalMember 2019-01-01 2019-12-31 0000871763 us-gaap:TreasuryStockMember 2019-01-01 2019-12-31 0000871763 us-gaap:NoncontrollingInterestMember 2019-01-01 2019-12-31 0000871763 us-gaap:CommonStockMember 2019-12-31 0000871763 us-gaap:AdditionalPaidInCapitalMember 2019-12-31 0000871763 us-gaap:RetainedEarningsMember 2019-12-31 0000871763 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-12-31 0000871763 us-gaap:TreasuryStockMember 2019-12-31 0000871763 us-gaap:NoncontrollingInterestMember 2019-12-31 man:Office man:Country 0000871763 us-gaap:AllowanceForCreditLossMember 2019-01-01 2019-12-31 0000871763 us-gaap:AllowanceForCreditLossMember 2018-01-01 2018-12-31 0000871763 us-gaap:AllowanceForCreditLossMember 2017-01-01 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:NorthernEuropeMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:ApmeMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:RightManagementMember 2017-12-31 0000871763 us-gaap:CorporateNonSegmentMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 us-gaap:CorporateNonSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:NorthernEuropeMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:ApmeMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:RightManagementMember 2018-12-31 0000871763 us-gaap:CorporateNonSegmentMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 us-gaap:CorporateNonSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:NorthernEuropeMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:ApmeMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:RightManagementMember 2019-12-31 0000871763 us-gaap:CorporateNonSegmentMember 2019-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2017-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember 2017-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember 2017-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember 2018-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember 2019-01-01 2019-12-31 0000871763 man:OperatingLeaseRightOfUseAssetMember 2019-01-01 2019-12-31 0000871763 man:OperatingLeaseLiabilitiesCurrentMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember 2019-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel3Member 2019-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember 2018-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel1Member 2018-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member 2018-12-31 0000871763 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel3Member 2018-12-31 0000871763 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member man:EurodenominatedNotesMember 2019-12-31 0000871763 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member man:EurodenominatedNotesMember 2018-12-31 0000871763 us-gaap:CarryingReportedAmountFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member man:EurodenominatedNotesMember 2019-12-31 0000871763 us-gaap:CarryingReportedAmountFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member man:EurodenominatedNotesMember 2018-12-31 0000871763 us-gaap:CustomerRelationshipsMember 2019-12-31 0000871763 us-gaap:OtherIntangibleAssetsMember 2019-12-31 0000871763 us-gaap:CustomerRelationshipsMember 2018-12-31 0000871763 us-gaap:OtherIntangibleAssetsMember 2018-12-31 0000871763 us-gaap:TradeNamesMember 2019-12-31 0000871763 man:ReacquiredFranchiseRightsMember 2019-12-31 0000871763 us-gaap:TradeNamesMember 2018-12-31 0000871763 man:ReacquiredFranchiseRightsMember 2018-12-31 0000871763 us-gaap:CustomerRelationshipsMember 2019-01-01 2019-12-31 0000871763 us-gaap:OtherIntangibleAssetsMember 2019-01-01 2019-12-31 0000871763 2019-07-01 2019-09-30 0000871763 2018-07-01 2018-09-30 0000871763 2017-07-01 2017-09-30 xbrli:pure 0000871763 srt:MinimumMember us-gaap:MeasurementInputDiscountRateMember 2019-09-30 0000871763 srt:MaximumMember us-gaap:MeasurementInputDiscountRateMember 2019-09-30 0000871763 man:NorthernEuropeMember man:GermanySubsegmentMember 2019-04-01 2019-06-30 0000871763 man:ApmeMember man:NewZealandSubsegmentMember 2019-04-01 2019-06-30 0000871763 2019-03-31 0000871763 us-gaap:ComputerSoftwareIntangibleAssetMember srt:MinimumMember 2019-01-01 2019-12-31 0000871763 us-gaap:ComputerSoftwareIntangibleAssetMember srt:MaximumMember 2019-01-01 2019-12-31 0000871763 us-gaap:LandMember 2019-12-31 0000871763 us-gaap:LandMember 2018-12-31 0000871763 us-gaap:BuildingMember 2019-12-31 0000871763 us-gaap:BuildingMember 2018-12-31 0000871763 man:FurnitureFixturesAndAutosMember 2019-12-31 0000871763 man:FurnitureFixturesAndAutosMember 2018-12-31 0000871763 us-gaap:ComputerEquipmentMember 2019-12-31 0000871763 us-gaap:ComputerEquipmentMember 2018-12-31 0000871763 us-gaap:LeaseholdImprovementsMember 2019-12-31 0000871763 us-gaap:LeaseholdImprovementsMember 2018-12-31 0000871763 us-gaap:BuildingMember srt:MaximumMember 2019-01-01 2019-12-31 0000871763 man:FurnitureFixturesAndAutosMember srt:MinimumMember 2019-01-01 2019-12-31 0000871763 man:FurnitureFixturesAndAutosMember srt:MaximumMember 2019-01-01 2019-12-31 0000871763 us-gaap:ComputerEquipmentMember srt:MinimumMember 2019-01-01 2019-12-31 0000871763 us-gaap:ComputerEquipmentMember srt:MaximumMember 2019-01-01 2019-12-31 0000871763 us-gaap:LeaseholdImprovementsMember 2019-01-01 2019-12-31 0000871763 srt:MinimumMember 2019-01-01 2019-12-31 0000871763 srt:MaximumMember 2019-01-01 2019-12-31 0000871763 2019-08-31 0000871763 2018-08-03 0000871763 2016-07-28 0000871763 man:August2018AuthorizationMember 2018-01-01 2018-12-31 0000871763 man:July2016AuthorizationMember 2018-01-01 2018-12-31 0000871763 man:July2016AuthorizationMember 2017-01-01 2017-12-31 0000871763 man:August2019AuthorizationMember 2019-12-31 0000871763 man:August2018AuthorizationMember 2019-12-31 0000871763 man:July2016AuthorizationMember 2019-12-31 0000871763 2016-01-01 2016-12-31 0000871763 2015-01-01 2015-12-31 0000871763 2014-01-01 2014-12-31 0000871763 2013-01-01 2013-12-31 0000871763 2019-04-01 2019-04-30 iso4217:EUR 0000871763 2018-04-01 2018-04-30 0000871763 2017-03-01 2017-03-31 0000871763 us-gaap:AccountingStandardsUpdate201602Member 2019-01-01 0000871763 us-gaap:SubsequentEventMember country:US 2020-01-01 2020-01-31 0000871763 us-gaap:SubsequentEventMember country:US 2020-02-01 2020-02-29 0000871763 us-gaap:FranchiseMember 2019-01-01 2019-12-31 0000871763 us-gaap:FranchiseMember 2018-01-01 2018-12-31 0000871763 us-gaap:FranchiseMember 2017-01-01 2017-12-31 0000871763 man:StaffingandInterimMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember man:FranceSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember man:FranceSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember man:FranceSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember man:FranceSubsegmentMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember man:FranceSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember man:FranceSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember man:FranceSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember man:FranceSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember man:ItalySubsegmentMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember man:ItalySubsegmentMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember man:ItalySubsegmentMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember man:ItalySubsegmentMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember man:ItalySubsegmentMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember man:ItalySubsegmentMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember man:ItalySubsegmentMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember man:ItalySubsegmentMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 man:ApmeMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 man:ApmeMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 man:RightManagementMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 man:RightManagementMember 2018-01-01 2018-12-31 0000871763 man:StaffingandInterimMember 2019-01-01 2019-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember 2019-01-01 2019-12-31 0000871763 man:PermanentRecruitmentMember 2019-01-01 2019-12-31 0000871763 man:ProductsandServicesOtherMember 2019-01-01 2019-12-31 0000871763 man:StaffingandInterimMember 2018-01-01 2018-12-31 0000871763 man:OutcomeBasedSolutionsandConsultingMember 2018-01-01 2018-12-31 0000871763 man:PermanentRecruitmentMember 2018-01-01 2018-12-31 0000871763 man:ProductsandServicesOtherMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:UnitedStatesSubsegmentMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:UnitedStatesSubsegmentMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:UnitedStatesSubsegmentMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:UnitedStatesSubsegmentMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:OtherAmericasReportableSegmentMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:OtherAmericasReportableSegmentMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:OtherAmericasReportableSegmentMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:OtherAmericasReportableSegmentMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:FranceSubsegmentMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:FranceSubsegmentMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:FranceSubsegmentMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:FranceSubsegmentMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:ItalySubsegmentMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:ItalySubsegmentMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:ItalySubsegmentMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:ItalySubsegmentMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:OtherSouthernEuropeReportableSegmentMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:OtherSouthernEuropeReportableSegmentMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:OtherSouthernEuropeReportableSegmentMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:OtherSouthernEuropeReportableSegmentMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredOverTimeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember 2019-01-01 2019-12-31 0000871763 us-gaap:TransferredOverTimeMember 2018-01-01 2018-12-31 0000871763 us-gaap:TransferredAtPointInTimeMember 2018-01-01 2018-12-31 0000871763 us-gaap:EmployeeStockOptionMember srt:MinimumMember 2019-01-01 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember 2019-01-01 2019-12-31 0000871763 us-gaap:StockAppreciationRightsSARSMember 2019-01-01 2019-12-31 0000871763 us-gaap:StockAppreciationRightsSARSMember 2018-01-01 2018-12-31 0000871763 us-gaap:StockAppreciationRightsSARSMember 2019-12-31 0000871763 us-gaap:StockAppreciationRightsSARSMember 2018-12-31 0000871763 man:RangeOneMember 2019-01-01 2019-12-31 0000871763 man:RangeTwoMember 2019-01-01 2019-12-31 0000871763 man:RangeThreeMember 2019-01-01 2019-12-31 0000871763 man:RangeFourMember 2019-01-01 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeOneMember 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeTwoMember 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeThreeMember 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeFourMember 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeOneMember 2019-01-01 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeTwoMember 2019-01-01 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeThreeMember 2019-01-01 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember man:RangeFourMember 2019-01-01 2019-12-31 0000871763 us-gaap:EmployeeStockOptionMember 2018-01-01 2018-12-31 0000871763 us-gaap:EmployeeStockOptionMember 2017-01-01 2017-12-31 0000871763 man:InLieuOfAnnualCashRetainerMember man:DeferredStockMember 2019-01-01 2019-12-31 0000871763 man:InLieuOfAnnualCashRetainerMember man:DeferredStockMember 2018-01-01 2018-12-31 0000871763 man:InLieuOfAnnualCashRetainerMember man:DeferredStockMember 2017-01-01 2017-12-31 0000871763 man:DeferredStockMember man:AdditionalCompensationForBoardServiceMember 2019-01-01 2019-12-31 0000871763 man:DeferredStockMember man:AdditionalCompensationForBoardServiceMember 2018-01-01 2018-12-31 0000871763 man:DeferredStockMember man:AdditionalCompensationForBoardServiceMember 2017-01-01 2017-12-31 0000871763 us-gaap:RestrictedStockMember man:AdditionalCompensationForBoardServiceMember 2019-01-01 2019-12-31 0000871763 us-gaap:RestrictedStockMember man:AdditionalCompensationForBoardServiceMember 2018-01-01 2018-12-31 0000871763 us-gaap:RestrictedStockMember man:AdditionalCompensationForBoardServiceMember 2017-01-01 2017-12-31 0000871763 man:DeferredStockMember 2019-01-01 2019-12-31 0000871763 man:DeferredStockMember 2018-01-01 2018-12-31 0000871763 man:DeferredStockMember 2017-01-01 2017-12-31 0000871763 us-gaap:RestrictedStockMember 2019-01-01 2019-12-31 0000871763 us-gaap:RestrictedStockMember 2016-12-31 0000871763 us-gaap:RestrictedStockMember 2017-01-01 2017-12-31 0000871763 us-gaap:RestrictedStockMember 2017-12-31 0000871763 us-gaap:RestrictedStockMember 2018-01-01 2018-12-31 0000871763 us-gaap:RestrictedStockMember 2018-12-31 0000871763 us-gaap:RestrictedStockMember 2019-12-31 0000871763 us-gaap:RestrictedStockMember 2016-01-01 2016-12-31 0000871763 us-gaap:PerformanceSharesMember 2016-01-01 2016-12-31 0000871763 us-gaap:PerformanceSharesMember 2017-01-01 2017-12-31 0000871763 us-gaap:PerformanceSharesMember 2018-01-01 2018-12-31 0000871763 us-gaap:PerformanceSharesMember 2019-01-01 2019-12-31 0000871763 man:ManpowerSwitzerlandMember 2019-04-03 0000871763 man:ExperisAGMember 2019-04-03 0000871763 man:ManpowerSwitzerlandMember 2019-04-02 2019-04-03 0000871763 man:InterestAndOtherIncomeExpensesNetMember man:ManpowerSwitzerlandMember 2019-04-02 2019-04-03 0000871763 man:SouthernEuropeMember 2019-04-03 0000871763 us-gaap:CustomerRelationshipsMember man:ManpowerSwitzerlandMember 2019-01-01 2019-12-31 0000871763 man:ManpowerSwitzerlandMember 2019-12-31 0000871763 man:ManpowerSwitzerlandMember 2018-01-01 2018-12-31 0000871763 man:A7SGroupGmbHMember 2017-01-01 2017-12-31 0000871763 man:TwoThousandAndNineteenAcquisitionsExcludingManpowerSwitzerlandMember 2019-01-01 2019-12-31 0000871763 man:ManpowerGroupGreaterChinaLimitedMember man:ApmeMember 2019-07-09 2019-07-09 0000871763 man:ManpowerGroupGreaterChinaLimitedMember us-gaap:IPOMember 2019-07-10 2019-07-10 0000871763 man:ManpowerGroupGreaterChinaLimitedMember us-gaap:IPOMember 2019-08-07 2019-08-07 0000871763 man:ManpowerGroupGreaterChinaLimitedMember us-gaap:SellingGeneralAndAdministrativeExpensesMember 2019-01-01 2019-12-31 man:business_unit 0000871763 us-gaap:DisposalGroupDisposedOfBySaleNotDiscontinuedOperationsMember man:NetherlandsBusinessUnitMember 2018-12-01 2018-12-31 0000871763 us-gaap:DomesticCountryMember 2018-01-01 2018-12-31 0000871763 us-gaap:DomesticCountryMember 2017-01-01 2017-12-31 0000871763 us-gaap:DomesticCountryMember 2019-01-01 2019-12-31 0000871763 man:FrenchBusinessTaxMember 2019-01-01 2019-12-31 0000871763 man:FrenchBusinessTaxMember 2018-01-01 2018-12-31 0000871763 man:FrenchBusinessTaxMember 2017-01-01 2017-12-31 0000871763 man:FrenchCICEMember 2018-01-01 2018-12-31 0000871763 man:FrenchCICEMember 2017-01-01 2017-12-31 0000871763 man:OtherMember 2019-01-01 2019-12-31 0000871763 man:OtherMember 2018-01-01 2018-12-31 0000871763 man:OtherMember 2017-01-01 2017-12-31 0000871763 man:ManpowerSwitzerlandAndGreaterChinaMember 2019-01-01 2019-12-31 0000871763 man:FrenchBusinessTaxFederalTaxRateDifferenceMember 2019-01-01 2019-12-31 0000871763 man:FrenchBusinessTaxFederalTaxRateDifferenceMember 2018-01-01 2018-12-31 0000871763 man:FrenchBusinessTaxFederalTaxRateDifferenceMember 2017-01-01 2017-12-31 0000871763 man:ExpenseRecordedPriorToTaxActMember 2016-12-22 2017-12-21 0000871763 2017-10-01 2017-12-31 0000871763 man:USFederalAndNonUSMember 2019-12-31 0000871763 us-gaap:StateAndLocalJurisdictionMember 2019-12-31 0000871763 us-gaap:EarliestTaxYearMember 2019-01-01 2019-12-31 0000871763 us-gaap:LatestTaxYearMember 2019-01-01 2019-12-31 0000871763 man:NonStockOptionAwardsMember 2019-01-01 2019-12-31 0000871763 man:NonStockOptionAwardsMember 2018-01-01 2018-12-31 0000871763 man:NonStockOptionAwardsMember 2017-01-01 2017-12-31 0000871763 us-gaap:StockCompensationPlanMember 2017-01-01 2017-12-31 0000871763 us-gaap:StockCompensationPlanMember 2019-01-01 2019-12-31 0000871763 us-gaap:StockCompensationPlanMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-01-01 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember 2018-01-01 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember 2018-01-01 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember 2019-12-31 0000871763 man:JeffersonWellsMember us-gaap:CorporateNonSegmentMember 2019-12-31 0000871763 2018-01-01 0000871763 man:RightManagementMember 2018-01-01 0000871763 us-gaap:CorporateNonSegmentMember 2018-01-01 0000871763 man:RightManagementMember 2018-12-31 0000871763 man:NorthernEuropeMember 2019-12-31 0000871763 man:ApmeMember 2019-12-31 0000871763 man:RightManagementMember 2019-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember man:JeffersonWellsMember 2019-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember man:JeffersonWellsMember 2018-12-31 0000871763 man:NorthernEuropeMember man:NetherlandsSubsegmentMember 2019-12-31 0000871763 man:NorthernEuropeMember man:NetherlandsSubsegmentMember 2018-12-31 0000871763 man:NorthernEuropeMember man:UnitedKingdomSubsegmentMember 2019-12-31 0000871763 man:NorthernEuropeMember man:UnitedKingdomSubsegmentMember 2018-12-31 0000871763 man:NorthernEuropeMember man:GermanySubsegmentMember 2019-12-31 0000871763 man:NorthernEuropeMember man:GermanySubsegmentMember 2018-12-31 0000871763 man:OtherReportingUnitsMember 2019-12-31 0000871763 man:OtherReportingUnitsMember 2018-12-31 0000871763 man:UncommittedcreditlinesMember 2019-12-31 0000871763 man:UncommittedcreditlinesMember man:FirstSecondAndFourthQuartersMember 2019-12-31 0000871763 man:UncommittedcreditlinesMember man:ThirdQuartersMember 2019-12-31 0000871763 man:NotesDueJune2026Member 2019-12-31 0000871763 man:NotesDueJune2026Member 2018-12-31 0000871763 man:NotesDueSeptember2022Member 2019-12-31 0000871763 man:NotesDueSeptember2022Member 2018-12-31 0000871763 man:OtherDebtMember 2019-12-31 0000871763 man:OtherDebtMember 2018-12-31 0000871763 man:NotesDueJune2026Member 2018-06-22 0000871763 man:NotesDueJune2018Member 2018-06-22 0000871763 man:NotesDueJune2026Member 2018-06-22 2018-06-22 0000871763 us-gaap:RevolvingCreditFacilityMember 2019-12-31 0000871763 man:NotesDueJune2026Member us-gaap:DesignatedAsHedgingInstrumentMember man:EurodenominatedNotesMember 2019-12-31 0000871763 man:NotesDueSeptember2022Member us-gaap:DesignatedAsHedgingInstrumentMember man:EurodenominatedNotesMember 2019-12-31 0000871763 us-gaap:RevolvingCreditFacilityMember 2019-01-01 2019-12-31 0000871763 us-gaap:StandbyLettersOfCreditMember 2019-12-31 0000871763 us-gaap:StandbyLettersOfCreditMember 2018-12-31 0000871763 us-gaap:RevolvingCreditFacilityMember 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember country:US 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember country:US 2017-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:ForeignPlanMember 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:ForeignPlanMember 2017-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:ForeignPlanMember 2019-01-01 2019-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:ForeignPlanMember 2018-01-01 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember country:US 2019-01-01 2019-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember country:US 2018-01-01 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember country:US 2019-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:ForeignPlanMember 2019-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember 2019-01-01 2019-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember 2018-01-01 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember 2017-01-01 2017-12-31 0000871763 country:US 2019-12-31 0000871763 country:US 2018-12-31 0000871763 us-gaap:ForeignPlanMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember 2018-12-31 0000871763 country:US us-gaap:PensionPlansDefinedBenefitMember 2017-01-01 2017-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:PensionPlansDefinedBenefitMember 2017-01-01 2017-12-31 0000871763 country:US 2019-01-01 2019-12-31 0000871763 country:US 2018-01-01 2018-12-31 0000871763 country:US 2017-01-01 2017-12-31 0000871763 us-gaap:ForeignPlanMember 2019-01-01 2019-12-31 0000871763 us-gaap:ForeignPlanMember 2018-01-01 2018-12-31 0000871763 us-gaap:ForeignPlanMember 2017-01-01 2017-12-31 0000871763 srt:MinimumMember us-gaap:ForeignPlanMember us-gaap:PensionPlansDefinedBenefitMember 2019-01-01 2019-12-31 0000871763 srt:MaximumMember us-gaap:ForeignPlanMember us-gaap:PensionPlansDefinedBenefitMember 2019-01-01 2019-12-31 man:Insurance_contract 0000871763 country:US us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:DefinedBenefitPlanEquitySecuritiesCommonStockMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:CorporateDebtSecuritiesMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:HedgeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:OtherTypesOfInvestmentsMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 country:US us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:DefinedBenefitPlanCashAndCashEquivalentsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:MutualFundMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:FixedIncomeFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:AnnuityContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:FixedIncomeSecuritiesGuaranteedInsuranceContractsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:BankLoansMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member man:InsuranceContractMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:RealEstateFundsMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel1Member us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel2Member us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 country:US us-gaap:FairValueInputsLevel3Member us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel1Member us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel2Member us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:ForeignPlanMember us-gaap:FairValueInputsLevel3Member us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:FairValueInputsLevel3Member 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:FairValueInputsLevel3Member 2017-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:FairValueInputsLevel3Member 2019-01-01 2019-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:FairValueInputsLevel3Member 2018-01-01 2018-12-31 0000871763 us-gaap:PensionPlansDefinedBenefitMember us-gaap:FairValueInputsLevel3Member 2019-12-31 0000871763 us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2018-12-31 0000871763 us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2017-12-31 0000871763 us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2019-01-01 2019-12-31 0000871763 us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2018-01-01 2018-12-31 0000871763 us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2019-12-31 0000871763 us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2017-01-01 2017-12-31 0000871763 man:CompanySponsoredPlansMember 2019-01-01 2019-12-31 0000871763 man:CompanySponsoredPlansMember 2018-01-01 2018-12-31 0000871763 man:CompanySponsoredPlansMember 2017-01-01 2017-12-31 0000871763 man:StatutoryPlansMemberMember 2019-01-01 2019-12-31 0000871763 man:StatutoryPlansMemberMember 2018-01-01 2018-12-31 0000871763 man:StatutoryPlansMemberMember 2017-01-01 2017-12-31 0000871763 us-gaap:AccumulatedTranslationAdjustmentMember 2019-12-31 0000871763 us-gaap:AccumulatedTranslationAdjustmentMember 2018-12-31 0000871763 us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember 2019-12-31 0000871763 us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember 2018-12-31 0000871763 man:AccumulatedTranslationGainLossOnIntercompanyLoansMember 2019-12-31 0000871763 man:AccumulatedTranslationGainLossOnIntercompanyLoansMember 2018-12-31 0000871763 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember us-gaap:PensionPlansDefinedBenefitMember 2019-12-31 0000871763 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember us-gaap:PensionPlansDefinedBenefitMember 2018-12-31 0000871763 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2019-12-31 0000871763 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember us-gaap:DefinedBenefitPostretirementHealthCoverageMember 2018-12-31 0000871763 man:ManpowerSwitzerlandMember man:InterestAndOtherIncomeExpensesNetMember 2019-01-01 2019-12-31 0000871763 man:ManpowerSwitzerlandMember man:InterestAndOtherIncomeExpensesNetMember 2018-01-01 2018-12-31 0000871763 man:ManpowerSwitzerlandMember man:InterestAndOtherIncomeExpensesNetMember 2017-01-01 2017-12-31 0000871763 us-gaap:NetInvestmentHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember man:EurodenominatedNotesMember 2019-01-01 2019-12-31 0000871763 us-gaap:NetInvestmentHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember us-gaap:CurrencySwapMember 2019-01-01 2019-12-31 0000871763 us-gaap:NetInvestmentHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember man:EurodenominatedNotesMember 2018-01-01 2018-12-31 0000871763 us-gaap:CurrencySwapMember us-gaap:NetInvestmentHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember man:InterestAndOtherIncomeExpensesNetMember 2019-01-01 2019-12-31 0000871763 us-gaap:CurrencySwapMember us-gaap:CashFlowHedgingMember 2019-04-30 0000871763 us-gaap:CurrencySwapMember us-gaap:CashFlowHedgingMember 2019-09-30 0000871763 us-gaap:CurrencySwapMember us-gaap:CashFlowHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember 2019-01-01 2019-12-31 0000871763 us-gaap:CurrencySwapMember us-gaap:CashFlowHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember man:InterestAndOtherIncomeExpensesNetMember 2019-01-01 2019-12-31 0000871763 us-gaap:NondesignatedMember man:InterestAndOtherIncomeExpensesNetMember us-gaap:ForeignExchangeForwardMember 2019-01-01 2019-12-31 0000871763 us-gaap:CashFlowHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember us-gaap:CurrencySwapMember us-gaap:PrepaidExpensesAndOtherCurrentAssetsMember 2019-12-31 0000871763 us-gaap:NondesignatedMember us-gaap:ForeignExchangeForwardMember us-gaap:AccountsReceivableMember 2018-12-31 0000871763 us-gaap:NetInvestmentHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember man:EurodenominatedNotesMember us-gaap:LongTermDebtMember 2019-12-31 0000871763 us-gaap:NetInvestmentHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember man:EurodenominatedNotesMember us-gaap:LongTermDebtMember 2018-12-31 0000871763 us-gaap:NetInvestmentHedgingMember us-gaap:DesignatedAsHedgingInstrumentMember us-gaap:CurrencySwapMember us-gaap:AccruedLiabilitiesMember 2019-12-31 0000871763 us-gaap:NondesignatedMember us-gaap:ForeignExchangeForwardMember us-gaap:AccruedLiabilitiesMember 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember us-gaap:ReportableSubsegmentsMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember us-gaap:ReportableSubsegmentsMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember us-gaap:ReportableSubsegmentsMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember us-gaap:ReportableSubsegmentsMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember us-gaap:ReportableSubsegmentsMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember us-gaap:ReportableSubsegmentsMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember us-gaap:ReportableSubsegmentsMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember us-gaap:ReportableSubsegmentsMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember us-gaap:ReportableSubsegmentsMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember us-gaap:ReportableSubsegmentsMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember us-gaap:ReportableSubsegmentsMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember us-gaap:ReportableSubsegmentsMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember 2017-01-01 2017-12-31 0000871763 man:NorthernEuropeMember 2017-01-01 2017-12-31 0000871763 man:ApmeMember 2017-01-01 2017-12-31 0000871763 man:RightManagementMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:ReportableSubsegmentsMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:ReportableSubsegmentsMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:ReportableSubsegmentsMember 2017-01-01 2017-12-31 0000871763 country:US 2019-01-01 2019-12-31 0000871763 country:US 2018-01-01 2018-12-31 0000871763 country:US 2017-01-01 2017-12-31 0000871763 country:FR 2019-01-01 2019-12-31 0000871763 country:FR 2018-01-01 2018-12-31 0000871763 country:FR 2017-01-01 2017-12-31 0000871763 country:IT 2019-01-01 2019-12-31 0000871763 country:IT 2018-01-01 2018-12-31 0000871763 country:IT 2017-01-01 2017-12-31 0000871763 country:GB 2019-01-01 2019-12-31 0000871763 country:GB 2018-01-01 2018-12-31 0000871763 country:GB 2017-01-01 2017-12-31 0000871763 us-gaap:NonUsMember 2019-01-01 2019-12-31 0000871763 us-gaap:NonUsMember 2018-01-01 2018-12-31 0000871763 us-gaap:NonUsMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:FranchiseMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:FranchiseMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:FranchiseMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:OperatingSegmentsMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:OperatingSegmentsMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:UnitedStatesSubsegmentMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember us-gaap:OperatingSegmentsMember 2019-01-01 2019-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember us-gaap:OperatingSegmentsMember 2018-01-01 2018-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember us-gaap:OperatingSegmentsMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember us-gaap:OperatingSegmentsMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember us-gaap:OperatingSegmentsMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember us-gaap:OperatingSegmentsMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember us-gaap:OperatingSegmentsMember 2019-01-01 2019-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember us-gaap:OperatingSegmentsMember 2018-01-01 2018-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:NorthernEuropeMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:ApmeMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 man:RightManagementMember us-gaap:OperatingSegmentsMember 2017-01-01 2017-12-31 0000871763 us-gaap:CorporateNonSegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember 2017-01-01 2017-12-31 0000871763 man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:FranceSubsegmentMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:ItalySubsegmentMember 2017-01-01 2017-12-31 0000871763 man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:FranceSubsegmentMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:FranceSubsegmentMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:FranceSubsegmentMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:ItalySubsegmentMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:ItalySubsegmentMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:ItalySubsegmentMember 2017-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2019-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2018-12-31 0000871763 us-gaap:OperatingSegmentsMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember man:UnitedStatesSubsegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember man:OtherAmericasReportableSegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:AmericasSegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:FranceSubsegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:FranceSubsegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:FranceSubsegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:ItalySubsegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:ItalySubsegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:ItalySubsegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember man:OtherSouthernEuropeReportableSegmentMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:SouthernEuropeMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:NorthernEuropeMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:NorthernEuropeMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:NorthernEuropeMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:ApmeMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:ApmeMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:ApmeMember 2017-01-01 2017-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:RightManagementMember 2019-01-01 2019-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:RightManagementMember 2018-01-01 2018-12-31 0000871763 us-gaap:MaterialReconcilingItemsMember man:RightManagementMember 2017-01-01 2017-12-31 0000871763 country:US 2019-12-31 0000871763 country:US 2018-12-31 0000871763 country:US 2017-12-31 0000871763 country:FR 2019-12-31 0000871763 country:FR 2018-12-31 0000871763 country:FR 2017-12-31 0000871763 country:IT 2019-12-31 0000871763 country:IT 2018-12-31 0000871763 country:IT 2017-12-31 0000871763 country:GB 2019-12-31 0000871763 country:GB 2018-12-31 0000871763 country:GB 2017-12-31 0000871763 us-gaap:NonUsMember 2019-12-31 0000871763 us-gaap:NonUsMember 2018-12-31 0000871763 us-gaap:NonUsMember 2017-12-31 0000871763 man:A7SGroupGmbHMember 2017-04-26 2017-04-26 0000871763 us-gaap:GuaranteeObligationsMember 2019-12-31 0000871763 us-gaap:FinancialStandbyLetterOfCreditMember 2019-12-31 0000871763 2019-01-01 2019-03-31 0000871763 2019-04-01 2019-06-30 0000871763 2019-10-01 2019-12-31 0000871763 2018-01-01 2018-03-31 0000871763 2018-04-01 2018-06-30 0000871763 2018-10-01 2018-12-31 0000871763 us-gaap:SellingGeneralAndAdministrativeExpensesMember 2019-04-01 2019-06-30 0000871763 man:ProvisionForIncomeTaxesMember 2019-04-01 2019-06-30 0000871763 man:ManpowerSwitzerlandMember man:InterestAndOtherIncomeExpensesNetMember 2019-04-01 2019-06-30 0000871763 man:ManpowerGroupGreaterChinaLimitedMember 2019-07-01 2019-09-30 0000871763 man:ManpowerSwitzerlandMember 2019-04-01 2019-06-30 0000871763 us-gaap:AllowanceForCreditLossMember 2018-12-31 0000871763 us-gaap:AllowanceForCreditLossMember 2019-12-31 0000871763 us-gaap:AllowanceForCreditLossMember 2017-12-31 0000871763 us-gaap:AllowanceForCreditLossMember 2016-12-31

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

☒ | ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934:

For the fiscal year ended December 31, 2019

OR

☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File No. 1-10686

MANPOWERGROUP INC.

(Exact name of registrant as specified in its charter)

wisconsin | 39-1672779
(State or other jurisdiction of incorporation or organization) | (I.R.S. Employer Identification No.)
100 manpower place, milwaukee, wisconsin | 53212
(Address of principal executive offices) | (Zip Code)

Registrant’s telephone number, including area code: (414) 961-1000

Securities registered pursuant to Section 12(b) of the Act:

Title of each class | Trading Symbol(s) | Name of Exchange on which registered
Common Stock, $.01 par value | MAN | New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer | ☒ | Accelerated filer | ☐ | Non-accelerated filer | ☐
Smaller reporting company | ☐ | Emerging growth company | ☐ |  |

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

The aggregate market value of the voting stock held by nonaffiliates of the registrant was $5,779,906,730 as of June 30, 2019. As of February 19, 2020, there were 58,778,496 of the registrant’s shares of common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Part III is incorporated by reference from the Proxy Statement for the Annual Meeting of Shareholders to be held on May 8, 2020.

ManpowerGroup Inc.

Form 10-K

For the Fiscal Year Ended December 31, 2019

TABLE OF CONTENTS

|  | Page Number
PART I |  |
Item 1 | Business | 3
Item 1A | Risk Factors | 10
Item 1B | Unresolved Staff Comments | 23
Item 2 | Properties | 23
Item 3 | Legal Proceedings | 23
Item 4 | Mine Safety Disclosures | 23
| Executive Officers of ManpowerGroup | 24
| Other Information | 25
PART II |  |
Item 5 | Market for Registrant's Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities | 26
Item 6 | Selected Financial Data | 28
Item 7 | Management's Discussion and Analysis of Financial Condition and Results of Operations | 29
Item 7A | Quantitative and Qualitative Disclosures About Market Risk | 45
Item 8 | Financial Statements and Supplementary Data | 47
Item 9 | Changes in and Disagreements with Accountants on Accounting and Financial Disclosure | 95
Item 9A | Controls and Procedures | 95
Item 9B | Other Information | 96
PART III |  |
Item 10 | Directors, Executive Officers and Corporate Governance | 97
Item 11 | Executive Compensation | 97
Item 12 | Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters | 97
Item 13 | Certain Relationships and Related Transactions, and Director Independence | 97
Item 14 | Principal Accounting Fees and Services | 97
PART IV |  |
Item 15 | Exhibits and Financial Statement Schedules | 98
Item 16 | Form 10-K Summary | 100
SIGNATURES |  | 101

PART I

The terms “we,” “our,” “us,” "ManpowerGroup," or “the Company” refer to ManpowerGroup Inc. and its consolidated subsidiaries.

Item 1. | Business

Introduction and History

ManpowerGroup Inc. is a world leader in innovative workforce solutions and services. Through our global network of over 2,500 offices in 75 countries and territories, we put millions of people to work each year with our global, multinational and local clients across all major industry segments. Our strong and connected brands provide innovative solutions that drive organizations forward, accelerate individual success and help build more sustainable communities. We power the future of work.

By offering a comprehensive range of workforce solutions and services, we help companies at varying stages in their evolution increase productivity, improve strategy, quality and efficiency, and reduce costs across their workforce to achieve their business goals. ManpowerGroup’s suite of innovative workforce solutions and services includes:

| • | Recruitment and Assessment – By leveraging our trusted brands, industry knowledge and expertise, we identify the right talent in the right place to help our clients quickly access the people they need when they need them. Through our industry-leading assessments, we help people and organizations understand their strengths and potential, resulting in better job matches, higher retention and a stronger workforce.

| • | Training and Development – Our unique insights into evolving employer needs and our expertise in training and development help us prepare candidates and associates to succeed in today’s competitive marketplace. We offer an extensive portfolio of training courses and leadership development solutions that help clients maximize talent and optimize performance.

| • | Career Management – We help individuals manage their career journey through outplacement services and targeted skills development. By helping individuals and organizations manage workforce transitions and career changes we unleash human potential.

| • | Outsourcing – We provide clients with outsourcing services related to human resources functions primarily in the areas of large-scale recruiting and workforce-intensive initiatives that are outcome-based, thereby sharing in the risk and reward with our clients.

| • | Workforce Consulting – We help clients create and align their workforce strategy to achieve their business strategy, increase business agility and flexibility, and accelerate personal and business success.

Our family of brands and offerings includes:

| • | Manpower – We are a global leader in contingent staffing and permanent recruitment. We provide businesses with rapid access to a highly qualified and productive pool of candidates to give them the flexibility and agility they need to respond to changing business needs.

| • | Experis – We are a global leader in professional resourcing and project-based solutions. With operations in over 50 countries and territories, we delivered 72 million hours of professional talent in 2019 specializing in Information Technology (IT), Engineering, and Finance.

| • | Right Management – We are global career experts dedicated to helping organizations and individuals become more agile and market-ready. By leveraging our expertise in assessment, development and coaching, we provide tailored solutions that deliver organizational efficiency, individual development, and career mobility, to increase productivity and optimize business performance.

| • | ManpowerGroup Solutions – We are a global leader in outsourcing services for large-scale recruiting. We are the world’s largest Recruitment Process Outsourcing (RPO) and our TAPFIN - Managed Service Provider (MSP) business is continually ranked as a top global MSP alongside our Talent Based Outsourcing (TBO). Our Proservia brand is a recognized leader within the Digital Services market and IT Infrastructure sector throughout Europe, specializing in infrastructure management and end-user support.

3

Effective January 2020, we launched a new brand within ManpowerGroup, Talent Solutions. Talent Solutions combines three of our current global offerings to leverage our expertise in RPO, TAPFIN - MSP and Right Management. Our goal is to deliver new solutions and create added value that addresses our clients’ complex global workforce needs.

Talent Solutions will leverage our core capabilities to help organizations effectively source, manage and develop talent at scale, designed to address client demand for expert offerings, integrated and data driven workforce solutions as well as seamless delivery across multiple countries. We expect to add new global offerings as part of Talent Solutions over time together with workforce insights and data and technology platforms.

Our leadership position enables us to be a pathway to quality employment opportunities for people at all points in their career paths. Whether it is seasoned professionals, skilled laborers, temporary to permanent, parents returning to work, seniors wanting to supplement pensions, previously unemployed or underemployed youth and disabled individuals, ManpowerGroup has been connecting people to meaningful work for over 70 years. Similarly, governments in the nations in which we operate look to us to help provide employment opportunities and training to assist the unemployed in gaining the skills they need to enter the workforce. We provide a bridge to experience and employment and help to build more sustainable communities.

We, and our predecessors, have been in business since 1948 when we were incorporated as a Wisconsin corporation, and have had our shares listed on the New York Stock Exchange since 1967.

Our Internet address is www.manpowergroup.com. We make available free of charge through our website our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) of the Securities Exchange Act of 1934 as soon as reasonably practicable after we electronically file such material with, or furnish it to, the Securities and Exchange Commission. In addition, we also make available through our Internet website:

| • | our amended and restated articles of incorporation and amended and restated bylaws;

| • | our ManpowerGroup code of business conduct and ethics;

| • | our corporate governance guidelines;

| • | our anti-corruption policy;

| • | the charters of the Audit, Executive Compensation and Human Resources and Nominating and Governance Committees of the Board of Directors;

| • | our guidelines for selecting board candidates;

| • | our categorical standards for relationships deemed not to impair independence of non-employee directors;

| • | our independent auditors' services policy;

| • | our executive officer stock ownership guidelines;

| • | our outside director stock ownership guidelines; and

| • | our regular update on corporate social responsibility.

Documents available on the website are also available in print for any shareholder who requests them. Requests may be made by writing to Richard Buchband, Secretary, ManpowerGroup, 100 Manpower Place, Milwaukee, Wisconsin 53212. We are not including the information contained on or available through our website as a part of, or incorporating such information by reference into, this Annual Report on Form 10-K.

Our Operations

Client demand for workforce solutions and services is dependent on the overall strength of the labor market and secular trends toward greater workforce flexibility within each of the segments where we operate. Improving economic growth typically results in increasing demand for labor, resulting in greater demand for our staffing services while demand for our outplacement services typically declines. During periods of increasing demand, we are generally able to improve our profitability and operating leverage as our cost base can support some increase in business without a similar increase in selling and administrative expenses.

4

Correspondingly, during periods of weak economic growth or economic contraction, the demand for our staffing services typically declines, while demand for our outplacement services typically accelerates. When demand drops, our operating profit is typically impacted unfavorably as we experience a deleveraging of our selling and administrative expense base as expenses may not decline at the same pace as revenues. In periods of economic contraction, we may have more significant expense deleveraging, as we believe it is prudent not to reduce selling and administrative expenses to levels that could negatively impact the long-term potential of our branch network and brands.

The nature of our operations is such that our most significant current asset is accounts receivable, with an average days sales outstanding of between 55 and 60 days based on the markets where we do business. Our most significant current liabilities are payroll related costs, which are generally paid either weekly or monthly. As the demand for our services increases, we generally see an increase in our working capital needs, as we continue to pay our associates on a weekly or monthly basis while the related accounts receivable is outstanding for much longer, which may result in a decline in operating cash flows. Conversely, as the demand for our services declines, we generally see a decrease in our working capital needs, as the existing accounts receivable are collected and not replaced at the same level, resulting in a decline of our accounts receivable balance, with less of an effect on current liabilities due to the shorter cycle time of the payroll related items. This may result in an increase in our operating cash flows; however, any such increase would not be sustainable in the event that an economic downturn continued for an extended period.

Due to our industry’s sensitivity to economic factors, the inherent difficulty in forecasting the direction and strength of the economy and the short-term nature of staffing assignments, it is difficult to forecast future demand for our services with certainty. As a result, we monitor a number of economic indicators, as well as recent business trends, to predict future revenue trends for each of the countries and territories where we operate. Based upon these anticipated trends, we determine what level of personnel and office investments are necessary to take full advantage of growth opportunities.

During the last several years, secular trends toward greater workforce flexibility have helped drive demand for our innovative workforce solutions and services around the world. As companies attempt to increase the variability of their cost base, the workforce solutions we provide help them to effectively address the fluctuating demand for their products or services. As the global economy continues to grow and adapt with new technology, we are helping clients manage their workforce transformation and ensure they have the right skills now and in the future. Whether it is through workforce assessments, targeted training or by creating longer-term development paths, we help organizations and candidates adapt their skills to changing workforce needs.

Our portfolio of recruitment services includes permanent, temporary and contract recruitment of professionals, as well as administrative and industrial positions. These services are provided under our Manpower and Experis brands. We have provided services under our core Manpower brand for over 70 years with a primary focus on the areas of office and industrial services and solutions. We provide services under our Experis brand, particularly in the areas of IT, Engineering, and Finance, that include high-impact solutions, and help accelerate organizations’ growth by attracting, assessing and placing specialized expertise to deliver in-demand talent for important positions. Our experience and expertise allow us to accurately assess candidates’ workplace potential and technical skills to match them to the needs of our clients. We plan to continue to build our brand and attract the talent our clients need as skills shortages arise or continue.

ManpowerGroup Solutions specializes in the delivery of customized workforce strategies and outcome-based solutions. Through our RPO offering, we manage customized, large-scale recruiting and workforce productivity initiatives for clients through exclusive outsourcing contracts. We can manage a single element or all of a client's permanent recruiting and hiring processes, from job profiling to on-boarding, globally or in a single location. MSP services include overall program management, reporting and tracking, supplier selection and management and order distribution. The MSP and RPO offerings both provide specialty expertise in contingent workforce management and broader administrative functions. TBO and Proservia services also include management of financial and administrative processes, including call center and customer service activities.

Our career management services have historically been counter-cyclical to our staffing services, which helps to offset the impact of an economic downturn on our overall financial results.

5

Americas

We provide services as Manpower, Experis and ManpowerGroup Solutions through both branch and franchise offices. The Americas segment had 562 branch and 172 franchise offices. In the United States, where we realized 60% of the Americas’ revenue, we had 376 branch and 164 franchise offices as of December 31, 2019, as well as on-site locations at clients with significant permanent, temporary and contract recruitment requirements. In Other Americas, the largest operations of which include Mexico and Argentina, we had 186 branch offices and 8 franchise offices. We provide a number of central support services to our branches and franchises, which enable us to maintain consistent service quality throughout the region regardless of whether an office is a branch or franchise.

Our franchise agreements provide the franchisee with the right to use the Manpower® service mark in a specifically defined exclusive territory. In the United States, franchise fees generally range from 2% to 3% of franchisee sales. Our franchise agreements provide that in the event of a proposed sale of a franchise to a third party, we have the right to acquire the franchise at the same price and on the same terms as proposed by the third party. We have exercised this right in the past and may do so in the future if opportunities arise with appropriate prices and terms.

Our Manpower and Experis operations provide a variety of workforce solutions and services, including permanent, temporary and contract recruitment, assessment and selection, and training. During 2019 in this segment, approximately 37% of temporary and contract recruitment revenues were derived from placing industrial staff, 23% from placing office staff, and 40% from placing professional and technical staff. For our United States operations in 2019, approximately 47% of the temporary and contract recruitment revenues were derived from placing industrial staff, 13% from placing office staff, and 40% from placing professional and technical staff.

Our ManpowerGroup Solutions operations provide a variety of outcome-based solutions including RPO, MSP and TBO. We also conduct business in the Americas under our Right Management brand as discussed below.

Southern Europe

We are a leading provider of permanent, temporary and contract recruitment, assessment and selection, training and outsourcing services throughout Europe. The Southern Europe segment had 1,126 branch offices and 49 franchise offices as of December 31, 2019. Our largest operations in this segment are in France (60% of the segment revenue) and Italy (16% of the segment revenue).

During 2019 for our Southern Europe operations, approximately 73% of temporary and contract recruitment revenues were derived from placing industrial staff, 14% from placing office staff, and 13% from placing professional and technical staff.

We conduct our operations in France as a leading workforce solutions and service provider through 523 branch offices as Manpower, Experis, ManpowerGroup Solutions and Proservia, and 149 branch offices under the name Supplay. The employment services market in France calls for a wide range of our services including permanent, temporary and contract recruitment, assessment and selection, and training. The temporary recruitment market is predominantly focused on recruitment for industrial positions. In 2019, we derived approximately 83% of our temporary recruitment revenues in France from the supply of industrial and construction workers, 15% from the supply of office staff, and 2% from the supply of professional and technical staff.

In Italy, we are a leading workforce solutions and services provider. As of December 31, 2019, ManpowerGroup Italy conducted operations through a network of 229 branch offices. It provides a comprehensive suite of workforce solutions and services offered through Manpower, Experis or ManpowerGroup Solutions, including permanent, temporary and contract recruitment, assessment and selection, training and outsourcing. In 2019, approximately 67% of our temporary and contract recruitment revenues in Italy were derived from placing industrial staff, 5% from placing office staff, including contact center staff, and 28% from placing professional and technical staff.

We also conduct business in Southern Europe under our Right Management brand as discussed below.

Northern Europe

Our largest operations in Northern Europe are in the United Kingdom, Germany, the Nordics and the Netherlands, providing a comprehensive suite of workforce solutions and services through Manpower, Experis, and ManpowerGroup Solutions. Collectively, we operate through 399 branch offices in this region.

6

During 2019 for our Northern Europe operations, approximately 3 9% of temporary and contract recruitment revenues were derived from placing industrial staff, 22% from placing office staff, and 3 9% from placing professional and technical staff.

In the United Kingdom, where we have the largest operation in this segment, we are a leading provider of workforce solutions and services. As of December 31, 2019, we conducted operations in the United Kingdom as Manpower, Experis and ManpowerGroup Solutions through a network of 34 branch offices and also provided on-site services to clients who have significant permanent, temporary and contract recruitment requirements. During 2019, approximately 23% of our United Kingdom operation’s temporary recruitment revenues were derived from the supply of industrial staff, 18% from the supply of office staff, and 59% from the supply of professional and technical staff. In the United Kingdom, we also conduct operations as Brook Street Bureau PLC, or Brook Street, through a total of 35 branch offices. Its core business is secretarial, office and light industrial recruitment. Brook Street operates as a local network of branches and competes primarily with local or regional independents. Brook Street’s revenues are comprised of temporary and contract placements as well as permanent recruitment.

We also conduct business in Northern Europe under our Right Management brand as discussed below.

APME

We operate through 137 branch offices in the Asia Pacific Middle East (APME) region. The largest of these operations are located in Japan, Australia, India and Korea, all of which operate through branch offices. Our APME operations provide a variety of workforce solutions and services offered through Manpower, Experis and ManpowerGroup Solutions, including permanent, temporary and contract recruitment, assessment and selection, training and outsourcing. During 2019, approximately 10% of our APME temporary and contract recruitment revenues were derived from placing industrial staff, 59% from placing office staff, and 31% from placing professional and technical staff.

On July 10, 2019, our joint venture in Greater China, ManpowerGroup Greater China Limited, became listed on the Main Board of the Stock Exchange of Hong Kong Limited through an initial public offering. As a result, we deconsolidated the joint venture as of the listing date and account for our remaining interest under the equity method of accounting. (See Note 4 to the Consolidated Financial Statements found in Item 8. “Financial Statements and Supplementary Data” for further information.)

We also conduct business in APME under our Right Management brand as discussed below.

Right Management

Right Management is a global expert in talent and career management workforce solutions. We design and deliver solutions to align talent strategy with business strategy. Our expertise spans Talent Assessment, Leader Development, Organizational Effectiveness, Employee Engagement, and Workforce Transition and Outplacement. With 57 offices in 49 countries and territories, we partner with companies of all sizes to help grow and engage their talent, increase productivity and optimize business performance.

Competition

We compete in the employment services industry by offering a broad range of services, including permanent, temporary and contract recruitment, project-based workforce solutions, assessment and selection, training, career and talent management, managed service solutions, outsourcing, consulting and professional services.

Our industry is large and fragmented, comprised of thousands of firms employing millions of people and generating billions of United States dollars in annual revenues. In most areas, no single company has a dominant share of the employment services market. In addition to us, the largest publicly owned companies specializing in recruitment services are The Adecco Group and Randstad. We also compete against a variety of regional or specialized companies such as Recruit Holdings, Kelly Services, Robert Half, Kforce, PageGroup, Korn/Ferry International and Alexander Mann. It is a highly competitive industry, reflecting several trends in the global marketplace such as the increasing demand for skilled people, employers’ desire for more flexible working models and consolidation among clients and in the employment services industry itself. We manage these trends by leveraging established strengths, including one of the employment services industry’s most recognized and respected brands; geographic

7

diversification; size and service scope; an innovative product mix; recruiting and assessment expertise; and a strong client base. While staffing is an important aspect of our business, our strategy is focused on providing both the skilled employees our clients need and high-value workforce management, outsourcing and consulting solutions.

Our client mix consists of both small- and medium-size businesses, and large national and multinational client relationships, which comprised approximately 60% of our revenues in 2019. Client relationships with small- and medium-size businesses are based on a local or regional relationship, and tend to rely less on longer-term contracts, and the competitors for this business are primarily locally-owned businesses. The large national and multinational clients, on the other hand, will frequently enter into non-exclusive arrangements with several firms, with the ultimate choice among them being left to local managers. As a result, employment services firms with a large network of offices compete most effectively for this business which generally has agreed-upon pricing or mark-up on services performed.

Legal Regulations

The employment services industry is closely regulated in all of the major markets in which we operate, except the United States and Canada. Employment services firms are generally subject to one or more of the following types of government regulation:

| • | regulation of the employer/employee relationship between the firm and its temporary and contract employees;

| • | registration, licensing, record keeping and reporting requirements;

| • | substantive limitations on the operations or the use of temporary and contract employees by clients; and

| • | regulation that requires new or additional benefits and pay parity for our associates.

In many markets, the existence or absence of collective bargaining agreements with labor organizations has a significant impact on our operations and the ability of clients to use our services. In some markets, labor agreements are structured on an industry-wide, rather than company-by-company, basis. Changes in these collective bargaining agreements have occurred in the past and are expected to occur in the future and may have a material impact on the operations of employment services firms, including us.

In most countries, workforce solutions and services firms are considered the legal employers of temporary and contract workers. Therefore, laws regulating the employer/employee relationship, such as tax withholding or reporting, social security or retirement, health and other benefits, anti-discrimination and workers’ compensation, govern the firm.

In many countries, particularly in continental Europe and Asia, entry into the employment services market is restricted by the requirement to register with, or obtain licenses from, a government agency. In addition, a wide variety of ministerial requirements may be imposed, such as record keeping, written contracts and reporting. The United States and Canada do not presently have any form of national registration or licensing requirement.

In addition to licensing or registration requirements, many countries impose substantive restrictions on the use of temporary and contract workers. Such restrictions include regulations affecting the types of work permitted, the maximum length of assignment, wage levels or reasons for which temporary and contract workers may be employed. In some countries, special taxes, fees or costs are imposed in connection with the use of temporary and contract workers. For example, temporary and contract workers in France are entitled to a 10% allowance for the uncertain duration of employment, which is eliminated if a full-time position is offered to them within three days after assignment termination.

Our outplacement and consulting services generally are not subject to governmental regulation in the markets in which we operate.

In the United States, we are subject to various federal and state laws relating to franchising, principally the Federal Trade Commission’s Franchise Rules and analogous state laws which impact our agreements with our franchised operations. These laws and related rules and regulations impose specific disclosure requirements. Virtually all states also regulate the termination of franchises.

8

Changes in applicable laws or regulations have occurred in the past and are expected in the future to affect the extent to which workforce solutions and services firms may operate. These changes could impose additional costs, taxes, record keeping or reporting requirements; restrict the tasks to which contingent workers may be assigned; limit the duration of or otherwise impose restrictions on the nature of the relationship (with us or the client); or otherwise adversely affect the industry.

In December 2018, the French government published their final budget for 2019, which replaced the CICE program with new subsidies in January 2019. This transition led to a profit-sharing cost that reduced the gross profit margin benefit of the subsidies. These subsidies are subject to income tax. In October 2019, incremental subsidies were implemented as expected. We offset the net negative impact in 2019 with ongoing initiatives.

In Germany, the Confederation of German Trade Unions (representing eight German trade unions and over six million people) and the Employer’s Association of the Temporary Staffing Industry (representing two major temporary worker employers’ associations) entered into a Collective Labor Agreement (“CLA”), which was implemented in multiple phases between 2014 and 2017. The first phases of the CLA required higher wages to temporary employees and higher cost for vacation, sick pay, and temporary staff time accounts. The following phase went into effect in June 2016 with a 2.3% to 3.6% wage increase. A new CLA in 2017 required three additional wage increases through 2019, with wage increases of 2.5% to 4.8% in 2017, 2018, 2019. Proposed wage increases for 2020 range from 1.9% to 2.3% for both the east and west, with a second increase in the east of 2.2%. In 2021, the wage increases are between 3.0% and 7.1%, when the wage differences between the east and west will be eliminated. The proposed wage increase in 2022 is 4.1%.

There is also a mandate that was effective in January 2018 of equal pay for our associates after nine months on assignment. This new regulation generally had an unfavorable impact on our gross profit margin in Germany, as we often cannot pass on the additional costs to the client or, if so, without a mark-up. In October 2018, the 18-month rule took effect, which limited the maximum period of associate assignments to 18 months, after which such associates will be classified as employees for their assignment and allowed clients to in-source our staff. There are initiatives in place to manage any potential impact.

Trademarks

We maintain a number of registered trademarks, trade names and service marks in the United States and various other countries and territories. We believe that many of these marks and trade names, including ManpowerGroup ®, ManpowerGroup ® Solutions, Manpower ®, Experis ®, Right Management ®, Brook Street ®, and Proservia ® have significant value and are materially important to our business. In addition, we maintain other intangible property rights. The trademarks have been assigned an indefinite life based on our expectation of renewing the trademarks, as required, without material modifications and at a minimal cost, and our expectation of positive cash flows beyond the foreseeable future.

Employees

We had approximately 28,000 full-time equivalent employees as of December 31, 2019. In addition, we recruit millions of permanent, temporary and contract workers on a worldwide basis each year on behalf of our clients.

As described above, in most jurisdictions, we, as the employer of our temporary and contract workers or as otherwise required by applicable law, are responsible for employment administration. This administration includes collection of withholding taxes, employer contributions for social security or its equivalent outside the United States, unemployment tax, workers’ compensation and fidelity and liability insurance, and other governmental requirements imposed on employers. In most jurisdictions where such benefits are not legally required, including the United States, we provide health and life insurance, paid holidays and paid vacations to qualifying temporary and contract employees.

9

Item 1A. | Risk Factors

FORWARD-LOOKING STATEMENTS

Statements made in this report that are not statements of historical fact are forward-looking statements. In addition, from time to time, we and our representatives may make statements that are forward-looking. All forward-looking statements involve risks and uncertainties. This section provides you with cautionary statements identifying, for purposes of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, important factors that could cause our actual results to differ materially from those contained in forward-looking statements made in this report or otherwise made by us or on our behalf. You can identify these forward-looking statements by forward-looking words such as “expect”, “anticipate”, “intend”, “plan”, “may”, “will”, “believe”, “seek”, “estimate”, and similar expressions. You are cautioned not to place undue reliance on these forward-looking statements. We caution that any forward-looking statement reflects only our belief at the time the statement is made. We undertake no obligation to update any forward-looking statements to reflect subsequent events or circumstances.

The following are some of the factors that could cause actual results to differ materially from estimates contained in our forward-looking statements:

| • | Volatile, negative, or uncertain economic conditions;

| • | any economic recovery may be short-lived and uneven, and may not result in increased demand for our services;

| • | inability to timely respond to the needs of our clients;

| • | competition in the worldwide employment services industry limiting our ability to maintain or increase market share or profitability;

| • | inability to effectively implement our business strategy or achieve our objectives;

| • | cyberattack or improper disclosure or loss of sensitive or confidential company, employee, associate or client data, including personal data;

| • | disruption, increased costs, and reputational risk from outsourcing various aspects of our business;

| • | foreign currency fluctuations;

| • | a loss or reduction in revenues from one or more large clients;

| • | inability to meet our working capital needs;

| • | challenges meeting contractual obligations if we or third parties fail to deliver on performance commitments;

| • | failure to keep pace with technological change and marketplace demand in the development and implementation of our services and solutions;

| • | failure to implement strategic technology investments;

| • | loss of key personnel;

| • | competition in labor markets limiting our ability to attract, train and retain the personnel necessary to meet our clients’ staffing needs;

| • | political unrest, natural disasters, health crises, infrastructure disruptions, and other risks beyond our control;

| • | failure to comply with the legal regulations in places we do business or the regulatory prohibition or restriction of employment services or the imposition of additional licensing or tax requirements;

| • | failure to comply with anti-corruption and bribery laws;

| • | legal claims, including employment-related claims, from clients or third parties;

| • | liability resulting from competition law;

| • | our ability to preserve our reputation in the marketplace;

10

| • | changes in client attitudes toward the use of our services;

| • | inability to maintain effective internal controls;

| • | costs or disruptions resulting from acquisitions we complete;

| • | reduction in our global footprint via sales, franchising, joint ventures or other exit activities

| • | limited ability to protect our thought leadership and other intellectual property;

| • | material adverse effects on our operating flexibility resulting from our debt levels;

| • | failure to comply with restrictive covenants under our revolving credit facilities and other debt instruments;

| • | inability to obtain credit on terms acceptable to us or at all;

| • | the performance of our subsidiaries and their ability to distribute cash to our parent company, ManpowerGroup, may vary;

| • | inability to secure guarantees or letters of credit on acceptable terms;

| • | changes in tax legislation;

| • | fluctuation of our stock price;

| • | provisions under Wisconsin law and our articles of incorporation and bylaws could make the takeover of our Company more difficult;

| • | the risk factors disclosed below; and

| • | other factors that may be disclosed from time to time in our SEC filings or otherwise.

Some or all of these factors may be beyond our control. We caution you that any forward-looking statement reflects only our belief at the time the statement is made. We undertake no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made.

RISK FACTORS

In addition to the other information set forth in this report, you should carefully consider the following factors which could materially adversely affect our business, financial condition, results of operations (including revenues and profitability) or stock price. Our business is also subject to general risks and uncertainties that may broadly affect companies. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also could materially adversely affect our business, financial condition, results of operations or stock price.

Our results of operations could be materially adversely affected by volatile, negative, or uncertain economic conditions.

Our business is sensitive to changes in global macroeconomic conditions, which at various times have included considerable uncertainty and volatility. Growth in the markets we serve could be at a slow rate, or could stagnate or contract, and we are at continued risk that a downturn or a decline in economic activity globally, or in key markets, could have an adverse impact on our business. In the past, we have experienced periods during which economic conditions have been unstable and difficult to predict globally, and during which many of our operating regions experienced volatile growth patterns or declines. For example, in the latter part of 2019, the economic environment was one of slowing growth globally, including in many of our European countries. Such conditions can adversely affect client demand for our services and solutions and result in declines or declining growth rates in our business. Additionally, because country and regional economies are often interdependent, there is a risk that negative economic conditions in one market could give rise to a more widespread, or global, decline. Economic uncertainty or decline often causes our clients to reduce or defer their spending on new projects that require our solutions, or to decrease their demand for our various staffing services. If any of these trends or situations arises or intensifies, it could have a material adverse effect on our business and results of operations.

11

Our profitability is sensitive to decreases in demand. When demand drops or remains low, our operating profit is typically impacted unfavorably as we experience a deleveraging of our selling and administrative expense base as expenses may not decline as quickly as revenues. In periods of decline, we may not be able to reduce selling and administrative expenses without negatively impacting the long-term potential of our branch network and brands. Additionally, during periods of decline or uncertainty, companies may slow the rate at which they pay their vendors, or they may become unable to pay their obligations. If our clients become unable to pay amounts owed to us, or pay us more slowly, then our cash flow and profitability may suffer.

Economic conditions in the countries and territories where we do business may be affected by recent or emerging events, such as the rise of populism, political volatility and changes in ruling parties or governmental leadership, trade disputes, protectionism or changes in global trade policies, the global refugee crisis, changes in immigration policy, changes in employment policy, rising interest rates, the impact of terrorist activity, or by other political or economic developments. We are particularly susceptible to changes in demand patterns and economic conditions in Europe, which represents two of our operating segments and 66% of our revenue. In 2019, the environment has been one of revenue declines in most of our European markets, with slowing economic growth and continued tight labor markets, and there is a risk that some or many of the European economies may be hampered by events which emerged in recent years, including labor unrest, civil protest, heightened trade tensions, and the uncertainty around the transition and terms under which United Kingdom will exit the European Union. Any of these events or trends could have a material adverse effect on our business and operating results.

There is a risk that even when overall global economic conditions are positive, we could experience declines in all, or in portions, of our business. During past periods of recovery, we have experienced inconsistent results, with some geographical regions, or countries within a region, suffering declines or weakness in economic activity while others improve. Differing economic conditions and patterns of economic growth or contraction may affect demand for our solutions and services, and there is a risk that, even during times of strengthening global economic conditions, we may not experience uniform, or any, increases in demand for our solutions and services within the markets where our business is concentrated.

Even without uncertainty and volatility, it is difficult for us to forecast future demand for our services due to the inherent difficulty in forecasting the direction and strength of economic cycles, and the short-term nature of many of our staffing assignments. This situation can be exacerbated by uncertain and volatile economic conditions, which may cause clients to reduce or defer projects for which they utilize our services, thereby negatively affecting demand for them. When it is difficult for us to accurately forecast future demand, we may not be able to determine the optimal level of personnel and office investments necessary to profitably operate our business or take advantage of growth opportunities.

We may lack the speed and agility to respond to the needs of our clients.

There is a risk we may not be able to respond with sufficient speed and agility to the needs of our diverse clients, which span all industries and whose needs may change rapidly as their businesses and industries evolve. The size and breadth of our organization, comprising approximately 28,000 employees based out of over 2,500 offices in 75 countries and territories, may make it difficult for us to effectively manage our resources to drive service improvements and to provide coordinated solutions to our clients who require our services in multiple locations. For example, client demands for uniform service across borders may be difficult to satisfy because of variation in local laws and customs. We see a trend in more multi-country and enterprise-level relationships, and we may have difficulty in profitably managing and delivering projects involving multiple countries. Also, our size and organizational structure may make it difficult to develop and implement new processes and tools across the enterprise in a consistent manner. If we are not effective at anticipating or meeting the widely ranging needs of our current and prospective clients, or our competitors are more agile or effective at doing so, our business and financial results could be materially adversely affected.

12

The worldwide employment services industry is highly competitive with limited barriers to entry, which could limit our ability to maintain or increase our market share or profitability.

The worldwide employment services industry is highly competitive with limited barriers to entry, and in recent years has undergone significant consolidation. We compete in markets throughout the world with full-service and specialized employment services agencies. Several of our global competitors, including The Adecco Group and Randstad, have very substantial marketing and financial resources, and may be better positioned in certain markets. Portions of our industry may become increasingly commoditized, with the result that competition in key areas could become more focused on pricing. We expect that we will continue to experience pressure on price from competitors and clients. There is a risk that we will not compete effectively, including on price, which could limit our ability to maintain or increase our market share and could materially adversely affect our financial results. This may worsen as clients increasingly take advantage of low-cost alternatives including using their own in-house resources rather than engaging a third party.

We may be unable to effectively implement our business strategy, and there can be no assurance that we will achieve our objectives.

Our business strategy focuses on growing revenues while improving our operating profits. An important element of our strategy is our effort to diversify our revenues beyond our core staffing and employment services. This includes expanding our sales in higher margin professional resourcing, such as our Experis brand in IT recruitment. There is a risk that our growth strategy in Experis may be impeded due to the scarcity of talent in the IT field, which is particularly in demand, and which may restrict our ability to fulfill customer requirements. Similarly, another aspect of our strategy to expand beyond our core staffing and employment services is through the sale of innovative workforce solutions designed to achieve higher operating margins. Our higher-margin Right Management career management services have historically performed well in periods of downturn, and it is part of our business strategy that this counter-cyclical effect would help cushion our results in the event of a future period of decline. However, in the event of a downturn, there can be no assurances that the margin contribution from Right Management would increase, or that it would significantly offset other declines we might experience in the business. Additionally, our workforce solutions are often unique, non-repeatable and tailored to a client’s needs, and present costs, risks and complexity that may be difficult to calculate. These solutions may be unprofitable if we are not able to accurately anticipate these costs and risks in our pricing for these solutions. For example, we may fail to structure and price our solutions in a manner that properly compensates us to create an adequate delivery model, to adequately manage new solutions, or to obtain adequate insurance coverage in amount or scope to cover potential risks arising from such solutions.

Our business strategy also includes continuing efforts to transform how we use personnel and technology to enhance our delivery of services. Our goal is to become a more agile and effective competitor, to reduce the cost of operating our business and to increase our operating profit and operating profit margin. These efforts to transform how we do business may not be successful, and we may not succeed at reducing our operating costs or preventing the return of any costs that are eliminated. Additionally, reductions in personnel and other changes could materially adversely affect our ability to effectively operate our business. If, for these or other reasons, we are not successful in implementing our business strategy or achieving the anticipated results, our business, financial condition and results of operations could be materially adversely affected.

Our results of operations and ability to grow could be materially negatively affected if we cannot successfully keep pace with technological changes in the development and implementation of our services and solutions.

Our success depends on our ability to keep pace with rapid technological changes in the development and implementation of our services and solutions. For example, rapid changes in the use of artificial intelligence and robotics are having a significant impact on some of the industries we serve and could have significant and unforeseen consequences for the workforce services industry and for our business. There is a risk that these, or other developments, could result in significant rapid disruption to our business model, and that we will be unprepared to compete effectively.

13

Additionally, our business is reliant on a variety of technologies, including those which support applicant on-boarding and tracking systems, order management, billing, payroll, and client data analytics. There is a risk we will not sufficiently invest in technology or industry developments, or evolve our business with the right strategic investments, or at sufficient speed and scale, to adapt to changes in our marketplace. Similarly, from time to time we make strategic commitments to particular technologies to recruit, manage or analyze our workforce or support our business, and there is a risk they will be unsuccessful. These and similar risks could have a negative effect on our services and solutions, our results of operations, and our ability to develop and maintain a competitive advantage in the marketplace.

We could incur liabilities, or our reputation could be damaged from a cyberattack or improper disclosure or loss of sensitive or confidential company, employee, associate, candidate or client data, including personal data.

In connection with the operation of our business, we store, process and transmit a large amount of data, including personnel and payment information, about our employees, clients, associates and candidates, a portion of which is confidential and/or personally identifiable and sensitive. We expect our use of data to increase, including through the use of analytics. In engaging in these data-related activities, we rely on our own technology and systems, and those of third-party vendors we use for a variety of processes, including cloud-based technology and systems, mobile technologies and social media. Unauthorized disclosure, modification or loss of confidential, personally identifiable, or sensitive data may occur through a variety of methods. These include, but are not limited to, systems failure, employee negligence, fraud or misappropriation, or unauthorized access to or through our information systems, whether by our employees, vendors or third parties, including a cyberattack by hackers, members of organized crime and/or state-sponsored organizations, who may develop and deploy social engineering attacks, viruses, ransomware, worms or other malicious software programs, or obtain credentials to our systems through other unrelated cyberattacks.

An incident involving disclosure, system failure, data modification, loss or security breach could harm our reputation and subject us to significant monetary damages or losses, litigation, negative publicity, regulatory enforcement actions, fines, criminal prosecution, as well as liability under our contracts and laws that protect personally identifiable and confidential data, resulting in increased costs or loss of revenues. Cybersecurity threats continue to increase in frequency and sophistication, thereby increasing the difficulty of detecting and defending against them. In the past, we have experienced data security breaches resulting from unauthorized access to our systems and other fraudulent activities, such as social engineering, which to date have not had a material impact on our operations or financial results. We regularly engage an independent external security firm to assess our defenses to a potential cyberattack, and these assessments may uncover new or additional vulnerabilities and weaknesses that could lead to a compromise of our systems and/or a loss of personally identifiable information. In a recent evaluation, additional vulnerabilities were identified that could contribute to the loss of personally identifiable information. The assessment firm was able to penetrate defensive protections adopted by us, as well as protections that we obtain from third party providers. We are prioritizing the resolution of security gaps that could lead to a loss of personally identifiable information or to other damage. Despite our efforts to identify and address such vulnerabilities, there are no assurances that our efforts will be successful.

There is a risk that our and our third-party vendors’ preventative security controls and practices will be inadequate to prevent unauthorized access to, disclosure of, or loss of personally identifiable and confidential data, or fraudulent activity. Any such unauthorized access or fraudulent activity could have a material adverse effect on our business and financial results.

The potential risk of security breaches, fraud and cyberattacks may increase as we continue to introduce services and offerings, whether mobile, cloud, or otherwise. Any additional services and offerings inevitably increase the opportunity for a cyberattack against us. Further, data privacy and security are subject to frequently changing laws and regulations, which include the European Union General Data Protection Regulation (the “GDPR”) and the California Consumer Privacy Act (the “CCPA”), as well as additional legislation in place, or expected to become effective, in various US states and other countries. These laws and regulations are increasing in number, complexity, burden and potential financial penalties, and are often inconsistent among the various jurisdictions and countries in which we provide services. For example, the GDPR and CCPA impose significant new compliance obligations that add costs and operational burdens to our business with respect to our collection, use, storage and retention of personal data. Compliance with these obligations could reduce operational efficiency, and failure to satisfy these requirements may lead to significant regulatory enforcement actions and/or large private litigation in the event of a security breach or other violation. Under the GDPR, the maximum fine can be up to 4% of a company’s global revenue, and there is no maximum penalty under the CCPA.

14

Any failure or perceived failure to successfully manage the collection, use, storage, processing, disclosure, transfer, destruction or security of personally identifiable data or other privacy and security related matters, or any failure to comply with changing regulatory requirements in this area, or any failure to mitigate other cyberattacks or material vulnerabilities, could result in legal liability or impairment to our reputation in the marketplace. The increasing discovery and/or disclosure of material vulnerabilities in various systems and components, along with the uncertainty concerning patches to those material vulnerabilities and the emergence of malware and tools to exploit those material vulnerabilities, may also have a detrimental effect on our cybersecurity posture and the ability to thwart a cyberattack. In addition, our liability insurance might not be sufficient in scope or amount to cover us against claims related to security breaches, social engineering, cyberattacks and other related data disclosure, loss or breach.

We have outsourced aspects of our business, which could result in disruption, increased costs, and reputational risk.

We have increasingly outsourced important processes of our business to third party vendors, which exposes us to other risks, including increased costs, potential disruptions to our business operations, and reputational risk. For example, we rely on third parties to host, manage and secure certain aspects of our data center information and technology infrastructure, to develop and maintain new technology for attracting, onboarding, managing, and analyzing our workforce, and to provide important back office support. We have increasingly centralized our vendor profile so that we are reliant on a small number of vendors for highly critical corporate and technology functions. While we believe these third-party vendors provide greater efficiency and expertise, our dependence on a small number of vendors, increases the risk that our business will be adversely affected if our vendors are unable to provide these services consistent with our needs. Similarly, our business continuity and our margins could be adversely affected if we needed to replace one of our critical vendors for performance or economic reasons.

Our operations also depend significantly upon these vendors’ and our ability to protect our data and to ensure the availability of our servers, software applications and websites. Despite our and our third-party vendors’ implementation of security measures, our systems remain susceptible to system failures, computer viruses, natural disasters, unauthorized access, cyberattacks and other similar incidents, any of which could result in disruptions to our operations. A successful breach of the security of our technology systems could result in the theft of confidential, personally identifiable, or other sensitive data, including data about our employees and/or associates, or our human resources operations, any of which could damage our reputation in the market. If we are not able to realize the savings associated with outsourcing services or if there is a disruption or security breach of our outsourced services that results in a loss or damage to our data, or in an inappropriate disclosure of confidential, personally identifiable, or sensitive data, our business and financial results could be materially adversely affected.

Foreign currency fluctuations may have a material adverse effect on our operating results.

Although we report our results of operations in United States dollars, the majority of our revenues and expenses are denominated in currencies other than the United States dollar, and unfavorable fluctuations in foreign currency exchange rates could have a material adverse effect on our reported financial results. Highly inflationary economies of certain foreign countries, such as Argentina in 2018, can result in foreign currency devaluation, which may also negatively impact our reported financial results.

During 2019, approximately 88% of our revenues were generated outside of the United States, the majority of which were generated in Europe. Furthermore, $1,073.4 million of our outstanding indebtedness as of December 31, 2019 was denominated in foreign currencies, including $1,002.9 million related to our Euro-denominated notes (€900.0 million). Increases or decreases in the value of the United States dollar against other major currencies, or the imposition of limitations on conversion of foreign currencies into United States dollars, could affect our revenues, operating profit and the value of balance sheet items denominated in foreign currencies. Our exposure to foreign currencies, in particular the Euro, could have a material adverse effect on our reported results and shareholders’ equity, however, such fluctuations generally do not affect our cash flow or result in actual economic gains or losses unless we repatriate funds. Furthermore, the volatility of currencies may make year-over-year comparability of our financial results difficult.

15

We seek to mitigate our exposure to foreign currency fluctuations by utilizing net investment hedges and, from time to time, foreign currency forward exchange contracts and cross-currency swaps. A portion of our Euro-denominated notes has been designated as a hedge of our net investment in subsidiaries with a Euro-functional currency as of December 31, 2019, to mitigate our Euro currency translation exposure. The effectiveness of this hedge in part depends on our ability to accurately forecast future cash flows, which is particularly difficult during periods of uncertain or uneven demand for our services and highly volatile exchange rates. Further, hedging activities may only offset a portion, or none at all, of the material adverse financial effects of unfavorable fluctuations in foreign exchange rates over the time the hedge is in place or effective.

A loss or reduction in revenues from large client accounts could have a material adverse effect on our business.

Our client mix consists of both small- and medium-size businesses, which are based upon a local or regional relationship with our presence in each market, and large national and multinational client relationships. These large national and multinational clients, which comprised approximately 60% of our revenues in 2019, will frequently enter into non-exclusive arrangements with several firms, and the client is generally able to terminate their contract with us on short notice without penalty. The deterioration of the financial condition or business prospects of one or more large national and/or multinational clients, or a change in their strategy around the use of our services, could reduce their need for our services and result in a significant decrease in the revenues and earnings we derive from them. A loss or reduction in revenues from our large national and multinational clients could have a material adverse effect on our business.

Our liquidity could be adversely impacted by economic conditions affecting our clients.

Our working capital is primarily in the form of trade receivables which generally increase as sales increase. One of the ways in which we measure our working capital is in terms of working capital as a percent of revenue with a focus on Days Sales Outstanding (“DSO”). During periods of decline or uncertainty, our clients may slow the rate at which they pay their vendors, or they may become unable to pay their obligations. In addition, some clients have begun to impose more challenging billing terms, which increases the length of time before we receive payment for services. If our clients become unable to pay amounts owed to us, or pay us more slowly, then our DSO will increase, and our cash flow, liquidity, and profitability may suffer.

Our performance on contracts may be materially adversely affected if we or third parties fail to deliver on commitments.

Our contracts are increasingly complex and, in most instances, require that we partner with other parties to provide the workforce solutions required by our clients. Our clients have become more sophisticated in their contractual negotiation process and more detailed in defining their operational requirements. Our ability to deliver these solutions and provide the services required by our clients is dependent on our and our partners’ ability to meet our clients’ delivery requirements and schedules. If we or our partners fail to deliver services on time and in accordance with contractual performance obligations, then our ability to successfully complete our contracts may be affected, which may have a material and adverse impact on our client relations, revenues and profitability. Additionally, we may incur liability for the actions or omissions of our partners or vendors and we may face challenges or be unable to enforce these obligations against those partners.

If we lose our key personnel, then our business may suffer.

Our operations are dependent on the continued efforts of our officers and executive management and the performance and productivity of headquarters management and staff, our local managers and field personnel. Our ability to attract and retain business is significantly affected by local relationships and the quality of service rendered. If we were to lose key personnel who have acquired significant experience in managing our business or managing companies on a global basis or in key markets, it could have a significant impact on our operations.

16

Intense competition may limit our ability to attract, train and retain the qualified personnel necessary for us to meet our clients’ staffing needs.

Our business depends on our ability to attract and retain qualified associates who possess the skills and experience necessary to meet the requirements of our clients. In many markets, we have been experiencing an unusually tight labor market, with historically low levels of unemployment, and there is a risk that we may be unable to meet our clients’ requirements in identifying an adequate number of associates. We must continually evaluate and upgrade our base of available qualified personnel through recruiting and training programs to keep pace with changing client needs and emerging technologies. This is especially acute for individuals with IT and other technology skills, as competition for such individuals with proven professional skills is intense, and we expect demand for such individuals to remain very strong for the foreseeable future. Qualified personnel may not be available to us in sufficient numbers and on terms of employment acceptable to us. Additionally, our clients may look to us for assistance in identifying and integrating into their organization’s workers from diverse backgrounds, and who may represent different generations, geographical regions, and skillsets. These needs may change due to business requirements, or in response to geopolitical and societal trends. There is a risk that we may not be able to identify workers with the required attributes, or that our training programs may not succeed in developing effective or adequate skills. If we fail to recruit, train and retain qualified associates who meet the needs of our clients, our reputation, business and financial results could be materially adversely affected.

Our global operations subject us to certain risks beyond our control.

With operations in 75 countries and territories around the world, we are subject to numerous risks outside of our control, including risks arising from political unrest and other political events, regional and international hostilities and international responses to these hostilities, strikes and other worker unrest, natural disasters, acts of war, terrorism, international conflict, severe weather conditions, pandemics and other global health emergencies, disruptions of infrastructure and utilities, cyberattacks, and other events beyond our control. Although it is not possible to predict such events or their consequences, these events could materially adversely affect our reputation, business and financial results.

Government regulations may result in prohibition or restriction of certain types of employment services or the imposition of additional licensing or tax requirements that may reduce our future earnings.

In many jurisdictions in which we operate, such as France, Italy and Germany, the employment services industry is heavily regulated. For example, governmental regulations in Germany restrict the length of contracts and the industries in which our associates may be used. In some countries, special taxes, fees or costs are imposed in connection with the use of our associates. Additionally, in some countries, trade unions have used the political process to target our industry in an effort to increase the regulatory burden and expense associated with offering or utilizing contingent workforce solutions. Moreover, many countries, including the Netherlands and Japan, have established regulations that require equal-pay for equal-work for temporary workers and fixed term employees. These new regulations could have a significant impact to our revenues, costs, and operating margins as we and customers adjust to these new regulations. Furthermore, many countries are also expanding enforcement of immigration laws, and there is a risk that we will incur greater expense in connection with immigration law compliance.

The countries and territories in which we operate may, among other things:

| • | create additional regulations that prohibit or restrict the types of employment services that we currently provide;

| • | require new or additional benefits be paid to our associates;

| • | require pay parity for our associates;

| • | require us to obtain additional licensing to provide employment services; or

| • | increase taxes, such as sales or value-added taxes.

17

Any future regulations may have a material adverse effect on our business and financial results because they may make it more difficult or expensive for us to continue to provide employment services, particularly if we cannot pass along increases in costs to our clients.

Failure to comply with antibribery and corruption laws could materially adversely affect our business.

We are additionally subject to numerous legal and regulatory requirements that prohibit bribery and corrupt acts. These include the Foreign Corrupt Practices Act and the UK Bribery Act 2010, as well as similar legislation in many of the countries and territories in which we operate. Our employees (but not our temporary associates) are required to participate in a global anticorruption compliance training program designed to ensure compliance with these laws and regulations. However, there are no assurances this program will be effective. In many countries where we operate, practices in the local business community may not conform to international business standards and could violate anticorruption law or regulations. Furthermore, we remain subject to the risk that one of our employees (or one of our associates on a temporary or contract-based assignment) could engage in business practices that are prohibited by our policies and these laws and regulations. Any such violations could materially adversely affect our business.

We may be exposed to legal claims, including employment-related claims that could materially adversely affect our business, financial condition and results of operations.

We are subject to a wide variety of potential litigation and other legal claims that arise in the ordinary course of our business. The results of litigation and other legal proceedings are inherently uncertain, and adverse judgments or settlements in some or all of these legal disputes may result in materially adverse monetary damages, fines, penalties or injunctive relief against us.

For example, through our direct interaction with our clients’ businesses and facilities, including functions and systems that are sensitive or critical to their core businesses, we may be exposed to operational, regulatory, reputational and other risks specific to their business, including data security risks. These risks may be reduced through contractual provisions that limit damages or mitigate our responsibility for losses caused by our assigned workers; but these types of contractual protections are not always possible because we may perceive an important economic opportunity, because of the contracting practices of our industry competitors or because our personnel did not adequately follow our contracting guidelines. In addition, as we expand our services and solutions into new areas, we may be exposed to additional and evolving risks specific to these new areas.

We are in the business of employing people and placing them in the workplaces of other businesses. Risks relating to these activities include:

| • | claims by our associates of discrimination or harassment directed at them, including claims relating to actions of our clients;

| • | claims by our associates of wrongful termination or retaliation;

| • | claims arising out of the actions or inactions of our associates, including matters for which we may have indemnified a client;

| • | claims arising from violations of employment rights related to employment screening or privacy issues;

| • | claims related to classification of workers as employees or independent contractors;

| • | claims related to the employment of undocumented or illegal workers;

| • | payment of workers’ compensation claims and other similar claims;

| • | violations of employee pay and benefits requirements such as violations of wage and hour requirements;

| • | entitlement to employee benefits, including healthcare coverage;

| • | errors and omissions of our associates and other individuals working on our behalf in performing their jobs, such as accountants, IT professionals, engineers and other technical workers; and

| • | claims by our clients relating to our associates’ misuse of clients’ proprietary information, misappropriation of funds, other criminal activity or torts or other similar claims.

18

We may incur fines and other losses or negative publicity with respect to these problems. In addition, some or all of these claims may give rise to litigation, which could be time-consuming to our management team and costly and could have a negative impact on our business regardless of the merits of the claim. For example, in the past, we have devoted considerable time and expense to resolve several California-based “wage and hour” claims that asserted deficiencies in our payroll practices, and we are frequently sued by plaintiffs in various other employment-related matters, including those seeking class action status in the US. It is likely we will continue to experience similar claims in the future.

We cannot be certain our insurance will be sufficient in amount or scope to cover all claims that may be asserted against us. Should the ultimate judgments or settlements exceed our insurance coverage, they could have a material effect on our results of operations, financial position and cash flows. We cannot be certain we will be able to obtain appropriate types or levels of insurance in the future, that adequate replacement policies will be available on acceptable terms, if at all, or that the companies from which we have obtained insurance will be able to pay claims we make under such policies.

Our business exposes us to competition law risk.

We are subject to antitrust and competition law in the United States, the European Union, and many other regions in which we operate. Some of our business models may carry a heightened risk of regulatory inquiry under relevant competition laws. Although we have put in place safeguards designed to maintain compliance with applicable competition laws, there can be no assurance these protections will be adequate, and there is a risk that we will be subject to regulatory investigation by relevant authorities. For example, in 2009, we were fined by the French Competition Council following a 2004 investigation. As previously reported, in 2013, the French Competition Authority commenced another investigation covering ManpowerGroup and a number of our competitors in France, which was subsequently closed by the French Competition Authority in 2019.

There continues to be a risk, in France and in the other countries where we operate, of inquiries by competition law regulators into how we operate our business. There is no assurance we will successfully defend against such regulatory inquiries, and they may consume substantial amounts of our financial and managerial resources, remain outstanding for a significant duration, and result in adverse publicity, even if successfully resolved. An unfavorable outcome with respect to these matters and any future matters could, individually or in the aggregate, result in substantial liabilities that have a material adverse effect upon our business, financial condition or results of operations.

Our ability to attract and retain business and employees may depend on our reputation in the marketplace.

We believe our reputation, along with our brand equity in the ManpowerGroup name and our various other brands, are important corporate resources that help distinguish our services from those of competitors and also contribute to our efforts to recruit and retain talented employees. However, our corporate reputation is potentially susceptible to material damage by events such as disputes with clients, information technology security breaches, internal control deficiencies, delivery failures or compliance violations. Similarly, our reputation could be damaged by actions or statements of current or former clients, employees, competitors, vendors, franchisees and other third-party brand licensees, adversaries in legal proceedings, government regulators, as well as members of the investment community or the media. There is a risk that negative information about ManpowerGroup, even if based on rumor or misunderstanding, could materially adversely affect our business. Damage to our reputation could be difficult, expensive and time-consuming to repair, could make potential or existing clients reluctant to select us for new engagements, resulting in a loss of business, and could materially adversely affect our recruitment and retention efforts. Damage to our reputation could also reduce the value and effectiveness of the ManpowerGroup name and our other brand names, and could reduce investor confidence in us, materially adversely affecting our share price.

Changes in sentiment toward the staffing industry could affect the marketplace for our services.

From time to time, the staffing industry has come under criticism from unions, works councils, regulatory agencies and other constituents that maintain that labor and employment protections, such as wage and benefits regulations, are subverted when clients use contingent staffing services. Our business is dependent on the continued acceptance of contingent staffing arrangements as a source of flexible labor for our clients. If attitudes or business practices in some locations change due to pressure from organized labor, political groups or regulatory agencies, it could have a material adverse effect on our business, results of operations and financial condition.

19

Our results of operations and share price could be materially adversely affected if we are unable to maintain effective internal controls.

The accuracy of our financial reporting is dependent on the effectiveness of our internal controls. We are required to provide a report from management to our shareholders on our internal control over financial reporting that includes an assessment of the effectiveness of these controls. Internal control over financial reporting has inherent limitations, including human error, the possibility that controls could be circumvented or become inadequate because of changed conditions, and fraud. Because of these inherent limitations, internal control over financial reporting might not prevent or detect all misstatements or fraud. If we cannot maintain and execute adequate internal control over financial reporting or implement required new or improved controls that provide reasonable assurance of the reliability of the financial reporting and preparation of our financial statements for external use, we could suffer harm to our reputation, fail to meet our public reporting requirements timely, be unable to properly report on our business and our results of operations, or be required to restate our financial statements. If any of these were to occur, the market price of our securities and our ability to obtain new business could be materially adversely affected.

Our acquisition strategy may have a material adverse effect on our business due to unexpected or underestimated costs.

From time to time, we make acquisitions of other companies or operating assets or enter into operating joint ventures. These activities involve significant risks, including:

| • | difficulties in the assimilation of the operations, financial reporting, services and corporate culture of acquired companies;

| • | failure of any companies or assets that we acquire, or joint ventures that we form, to meet performance expectations, which could trigger payment obligations;

| • | over-valuation by us of any companies or assets that we acquire, or joint ventures that we form;

| • | disputes that arise with sellers;

| • | failure to effectively monitor compliance with corporate policies as well as regulatory requirements;

| • | insufficient indemnification from the selling parties for liabilities incurred by the acquired companies prior to the acquisitions; and

| • | diversion of management’s attention from other business concerns.

These risks could have a material adverse effect on our business because they may result in substantial costs to us and disrupt our business. In addition, future acquisitions could materially adversely affect our business, financial condition, results of operations and liquidity. Possible impairment losses on goodwill and intangible assets with an indefinite life or restructuring charges could also occur.

From time to time, we may reduce our global footprint via sales, franchising, joint ventures or other exit activities, and we may face risks related to such transactions.

From time to time we review the effectiveness of our global operations, including our global geographic footprint, and we may elect to exit certain countries or operations after analyzing their performance or their position in our overall global strategy. We have engaged in such dispositions in the past, and we expect that we will continue to dispose of portions of our business that are not meeting our performance or strategic objectives. Among other alternatives, this could take the form of a closure of a business, the contribution of the business to a joint venture, or an exit by means of a sale to, or a franchise arrangement with, a third party. There are risks and costs associated with any exit activities, which could include difficulties in the separation of operations, services or personnel, the diversion of management attention, and the disruption of our business. Any such transactions may require regulatory or governmental approvals, which could impede the transaction. Divestitures may also involve continued financial involvement in, or liability with respect to, the divested businesses. As a result of divestiture transactions, we could incur severance charges for personnel and payments for lease and other commitments, charges from the impairment or write-off of assets, and other financial loss due to the transaction. Furthermore, there is the risk that we might lose customers, in particular multinational clients with operations in the exited countries or operations. Additionally, if we choose to enter into a franchise arrangement for a third party to operate our business in the exited region using our trademarks and other licensed assets, we face potential counterparty and reputational risks arising from the franchisee’s operation of the business.

20

For example, in 2019, we sold a portion of our G reater China business, ManpowerGroup Greater China Limited, to public shareholders through an initial public offering (IPO) on the Hong Kong Stock Exchange. We contributed this business to a joint venture entity in 2015, which we continued to control until the IPO transaction. As a result of the IPO, our ownership in the entity was reduced to a minority position, and our effective control over the governance and the operations of the business was eliminated. As a result, we deconsolidated the operations from our financial results. The listed entity continues to operate the Manpower branded business in the G reater China territory pursuant to a license to use our trademark and other intellectual property. There is a risk that any disputes, claims, controversies, regulatory investigations, litigation, or any activities of the joint venture entity could have an adverse reputational impact on us, as the marketplace, including clients, candidates and the media, may ascribe such issues to us, believing that we control the operations of the business within the Greater China region.

We have only a limited ability to protect our thought leadership and other intellectual property, which is important to our success.

Our success depends, in part, upon our ability to protect our proprietary methodologies and other intellectual property including the value of our brands. Existing laws of the various countries in which we provide services or solutions may offer only limited protection. We rely upon a combination of trade secrets, confidentiality, license and other contractual agreements, and patent, copyright, and trademark laws to protect our intellectual property rights. Our intellectual property rights may not prevent competitors from independently developing products, services and solutions similar to ours. Further, the steps we take might not be adequate to prevent or deter infringement or other misappropriation of our intellectual property by competitors, former employees or other third parties, which could materially adversely affect our business and financial results.

In addition, we cannot be sure that our services and solutions do not infringe on the intellectual property rights of third parties, and these third parties could claim that we or our clients are infringing upon their intellectual property rights. These claims could harm our reputation, cause us to incur substantial costs or prevent us from offering some services or solutions in the future.

Our debt levels could materially adversely affect our operating flexibility and put us at a competitive disadvantage.

As of December 31, 2019, we had $1,073.4 million of total debt. Our level of debt and the limitations imposed on us by our credit agreements could have important consequences for investors, including the following:

| • | we may not be able to obtain additional debt financing for future working capital, capital expenditures, significant acquisition opportunities, or other corporate purposes or may have to pay more for such financing;

| • | borrowings under our revolving credit facilities are at a variable interest rate, making us more vulnerable to increases in interest rates; and

| • | we could be less able to take advantage of significant business opportunities and to react to changes in market or industry conditions.

Our failure to comply with restrictive covenants under our revolving credit facilities and other debt instruments could trigger prepayment obligations.

Our failure to comply with the restrictive covenants under our revolving credit facilities and other debt instruments could result in an event of default, which, if not cured or waived, could result in us being required to repay these borrowings before their due date. If we are forced to refinance these borrowings on less favorable terms, our results of operations and financial condition could be materially adversely affected by increased costs and rates.

The lenders under our and our subsidiaries’ credit facilities may be unwilling or unable to extend credit to us on acceptable terms or at all.

If our liquidity needs increase, we would expect to use our revolving credit facility, which is provided by a syndicate of banks. Each bank in the syndicate is responsible on a several, but not joint, basis for providing a portion of the loans under the facility. If any of the participants in the syndicate fails to satisfy its obligations to extend credit under the facility, the other participants refuse or are unable to assume its obligations and we are unable to find an alternative source of funding at comparable rates, our liquidity may be materially adversely affected, or our interest expense may increase substantially.

21

Furthermore, a number of our subsidiaries maintain uncommitted lines of credit with various banks. Under the terms of these lines of credit, the bank is not obligated to make loans to the subsidiary or to make loans to the subsidiary at a particular interest rate. If any of these banks cancel these lines of credit or otherwise refuse to extend credit on acceptable terms, we may need to extend credit to those subsidiaries or the liquidity of our subsidiaries may be materially adversely affected.

The performance of our subsidiaries and their ability to distribute cash to our parent company may vary, negatively affecting our ability to service our debt at the parent company level or in other subsidiaries.

Since we conduct a significant portion of our operations through our subsidiaries, our cash flow and our consequent ability to service our debt depends in part upon the earnings of our subsidiaries and the distribution of those earnings to our parent company, or upon loans or other payments of funds by those subsidiaries to our parent company or to other subsidiaries. The payment of such dividends and the making of such loans and advances by our subsidiaries may be subject to legal or contractual restrictions, depend upon the earnings of those subsidiaries and working capital requirements, and be subject to various business considerations, including the ability of such subsidiaries to pay such dividends or make such loans and advances.

Our inability to secure guarantees or letters of credit on acceptable terms may substantially increase our cost of doing business in various countries.

In a number of countries and territories in which we conduct business we are obligated to provide guarantees or letters of credit to secure licenses, lease space or for insurance coverage. We typically receive these guarantees and letters of credit from a number of financial institutions around the world. In the event that we are unable to secure these arrangements from a bank, lender or other third party on acceptable terms, our liquidity may be materially adversely affected, there could be a disruption to our business or there could be a substantial increase in cost for our business.

We could be subject to changes in tax rates, adoption of new United States or international tax legislation or tax audits that could result in additional income tax liabilities.

We are subject to income and other taxes in the United States and international jurisdictions where we have operations. The tax bases and rates of these respective tax jurisdictions change from time to time due to economic and political conditions. Our effective income tax rate is affected by changes in earnings in countries with differing tax rates, changes in valuation of deferred tax assets and liabilities or changes in the respective tax laws. Our other taxes are impacted by changes in local tax laws or changes in our business.

In addition, tax accounting involves complex matters and requires our judgment to determine our worldwide provision for income and other taxes and tax assets and liabilities. These complex matters include transfer pricing and reporting related to intercompany transactions. We are routinely subject to tax examinations by the United States Internal Revenue Service and other tax authorities. Tax authorities have disagreed, and may disagree in the future, with our judgments. Many taxing authorities are taking increasingly aggressive positions opposing the judgments we make, including with respect to our intercompany transactions. We regularly assess the likely outcomes of our audits and tax proceedings to determine the appropriateness of our tax liabilities. However, our judgments might not be sustained as a result of these audits and tax proceedings, and the amounts ultimately paid could be materially different from the amounts previously recorded.

In addition, changes in tax laws, treaties or regulations, or their interpretation or enforcement, have become more unpredictable and may become more stringent, which could materially adversely affect our tax position. A number of countries where we do business, including the United States and many countries in the European Union, have implemented, and are considering implementing, changes in relevant tax, accounting and other laws, regulations and interpretations. The overall tax environment has made it increasingly challenging for multinational corporations to operate with certainty about taxation in many jurisdictions. For example, the Organization for Economic Co-operation and Development (“OECD”), which represents a coalition of member countries, is supporting changes to numerous long-standing tax principles through its base erosion and profit shifting project, which is focused on a number of issues, including the shifting of profits among affiliated entities located in different tax jurisdictions. The changes recommended by the OECD have been or are being adopted by many of the countries in which we do business. In addition, the European Commission has expanded upon the OECD guidelines with anti-tax avoidance directives to be applied by its member states. Among other things, the directives require companies to provide increased country-by-country disclosure of their financial information to tax authorities, which in turn could lead to disagreements by jurisdictions over the proper allocation of profits between them. These possible change in tax laws, treaties or regulations, or their interpretation or enforcement, could have an adverse impact on our current or future tax positions.

22

The price of our common stock may fluctuate significantly, which may result in losses for investors.

The market price for our common stock may be subject to significant volatility. For example, during 2019, the price of our common stock as reported on the New York Stock Exchange ranged from a high of $97.36 to a low of $63.72. Our stock price can fluctuate as a result of a variety of factors, including factors listed in these “Risk Factors” and others, many of which are beyond our control. These factors include:

| • | changes in general economic conditions;

| • | actual or anticipated variations in our quarterly operating results;

| • | announcement of new services by us or our competitors;

| • | announcements relating to strategic relationships or acquisitions;

| • | changes in financial estimates or other statements by securities analysts; and

| • | changes in investor sentiment regarding the company arising from these or other events, or the economy in general.

Wisconsin law and our articles of incorporation and bylaws contain provisions that could make the takeover of our company more difficult.

Certain provisions of Wisconsin law and our articles of incorporation and bylaws could have the effect of delaying or preventing a third party from acquiring us, even if a change in control would be beneficial to our shareholders. These provisions of our articles of incorporation and bylaws currently include:

| • | permitting removal of directors only for cause;

| • | providing that vacancies on the board of directors will be filled by the remaining directors then in office; and

| • | requiring advance notice for shareholder proposals and director nominees.

In addition, the Wisconsin control share acquisition statute and Wisconsin’s “fair price” and “business combination” provisions, in addition to other provisions of Wisconsin law, limit the ability of an acquiring person to engage in certain transactions or to exercise the full voting power of acquired shares under certain circumstances. As a result, offers to acquire us, which may represent a premium over the available market price of our common stock, may be withdrawn or otherwise fail to be realized. The provisions described above could cause our stock price to decline.

Item 1B. | Unresolved Staff Comments

Not applicable.

Item 2. | Properties

We own properties at various locations worldwide, none of which are material. Most of our operations are conducted from leased premises and we do not anticipate any difficulty in renewing these leases or in finding alternative sites in the ordinary course of business.

Item 3. | Legal Proceedings

We are involved in litigation of a routine nature and various legal matters, which are being defended and handled in the ordinary course of business.

Item 4. | Mine Safety Disclosures

Not applicable.

23

EXECUTIVE OFFICERS OF MANPOWERGROUP

(as of February 19, 2020)

Name of Officer |  | Office
Jonas Prising Age 55 |  | Chairman of ManpowerGroup as of December 31, 2015. Chief Executive Officer of ManpowerGroup since May 2014. ManpowerGroup President from November 2012 to May 2014. Executive Vice President, President of ManpowerGroup - the Americas from January 2009 to October 2012. Executive Vice President, President – United States and Canadian Operations from January 2006 to December 2008. A director of ManpowerGroup since May 2014. An employee of ManpowerGroup since May 1999. A director of Kohl's Corporation since August 2015.
John T. McGinnis Age 53 |  | Executive Vice President, Chief Financial Officer of ManpowerGroup since February 2016. Global Controller of Morgan Stanley from January 2014 to February 2016. Chief Financial Officer, HSBC North America from July 2012 to January 2014. Chief Financial Officer, HSBC Bank USA from July 2010 to January 2014. An employee of ManpowerGroup since February 2016.
Mara E. Swan Age 60 |  | Executive Vice President - Global Strategy and Talent since January 2009. Senior Vice President of Global Human Resources from August 2005 to December 2008. An employee of ManpowerGroup since August 2005. A director of GOJO Industries since November 2012. A director of Brightview Inc. since April 2019.
Richard D. Buchband Age 56 |  | Senior Vice President, General Counsel and Secretary of ManpowerGroup since January 2013. Prior to joining ManpowerGroup, a partner and Associate General Counsel for Accenture plc from 2006 to 2011. An employee of ManpowerGroup since January 2013.

24

OTHER INF ORMATION

Audit Committee Approval of Audit-Related and Non-Audit Services

The Audit Committee of our Board of Directors has approved the following audit-related and non-audit services performed or to be performed for us by our independent registered public accounting firm, Deloitte & Touche LLP and Affiliates, in 2019:

(a) | preparation and/or review of tax returns, including sales and use tax, excise tax, income tax, local tax, property tax, and value-added tax;

(b) | advice and assistance with respect to transfer pricing matters, as well as communicating with various taxing authorities regarding the requirements associated with royalties and inter-company pricing, and tax audits; and

(c) | audit services with respect to certain procedures and certifications where required.

25

PART II

Item 5. | Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities

Common Stock Listing and Trading

The Company's common stock is listed for trading on the New York Stock Exchange under the symbol MAN.

Shareholders of Record

As of February 19, 2020, the Company's common stock was held by approximately 2,800 record holders.

Dividend Policy

While we currently expect that future semi-annual dividends will continue to be paid, our dividend policy is subject to review and change at the discretion of our Board of Directors and may depend upon, among other factors, earnings, financial condition, and other requirements.

Issuer Purchases of Equity Securities

In August 2018, the Board of Directors authorized the repurchase of 6.0 million shares of our common stock. In August 2019, the Board of Directors authorized the repurchase of an additional 6.0 million shares of our common stock. We conduct share repurchases from time to time through a variety of methods, including open market purchases, block transactions, privately negotiated transactions or similar facilities. The following table shows the total amount of shares repurchased during the fourth quarter of 2019. As of December 31, 2019, there were 6.0 million and 0.8 million shares remaining authorized for repurchase under the 2019 authorization and 2018 authorization, respectively.

|  | Total number of shares purchased |  |  | Average price paid per share |  |  | Total number of shares purchased as part of publicly announced plan or programs |  |  | Maximum number of shares that may yet be purchased under the plan or programs |
October 1 - 31, 2019 |  |  | 299,741 |  |  | $ | 83.40 |  |  |  | 299,741 |  |  |  | 7,029,671 |
November 1 - 30, 2019 |  |  | 214,723 |  |  |  | 93.04 |  |  |  | 214,723 |  |  |  | 6,814,948 |
December 1 - 31, 2019 |  |  | 64,452 |  |  |  | 93.03 |  |  |  | 64,452 |  |  |  | 6,750,496 |
Total |  |  | 578,916 |  |  | $ | 88.05 |  |  |  | 578,916 |  |  |  | 6,750,496 |

26

Performance Graph

Set forth below is a graph for the periods ending December 31, 2014-2019 comparing the cumulative total shareholder return on our common stock with the cumulative total return of companies in the Standard & Poor’s 400 Midcap Stock Index and the Standard & Poor’s Supercomposite Human Resources and Employment Services Index. We are included in the Standard & Poor’s Supercomposite Human Resources and Employment Services Index and we estimate that we constituted approximately 23% of the total market capitalization of the companies included in the index. The graph assumes a $100 investment on December 31, 2014 in our common stock, the Standard & Poor’s 400 Midcap Stock Index and the Standard & Poor’s Supercomposite Human Resources and Employment Services Index and assumes the reinvestment of all dividends.

December 31 |  | 2014 |  |  | 2015 |  |  | 2016 |  |  | 2017 |  |  | 2018 |  |  | 2019 |
ManpowerGroup |  | $ | 100 |  |  | $ | 124 |  |  | $ | 130 |  |  | $ | 185 |  |  | $ | 95 |  |  | $ | 142 |
S&P 400 Midcap Stock Index |  |  | 100 |  |  |  | 96 |  |  |  | 114 |  |  |  | 131 |  |  |  | 114 |  |  |  | 142 |
S&P Supercomposite Human Resources and Employment Services Index |  |  | 100 |  |  |  | 107 |  |  |  | 115 |  |  |  | 145 |  |  |  | 120 |  |  |  | 145 |

27

Item 6. | Selected Financial Data

The selected five-year financial data presented below should be read in conjunction with the information contained in Item 7. "Management’s Discussion and Analysis of Financial Condition and Results of Operations," and the Company’s Consolidated Financial Statements and the Notes thereto contained in Item 8. "Financial Statements and Supplementary Data."

|  | As of and for the Year Ended December 31 |
(in millions, except per share data) |  | 2019 |  |  | 2018 |  |  | 2017 |  |  | 2016 |  |  | 2015 |
Operations Data |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues from services |  | $ | 20,863.5 |  |  | $ | 21,991.2 |  |  | $ | 21,034.3 |  |  | $ | 19,654.1 |  |  | $ | 19,329.9 |
Gross profit |  |  | 3,375.1 |  |  |  | 3,579.0 |  |  |  | 3,484.6 |  |  |  | 3,333.8 |  |  |  | 3,295.8 |
Operating profit |  |  | 644.9 |  |  |  | 796.7 |  |  |  | 789.2 |  |  |  | 745.5 |  |  |  | 693.1 |
Net earnings |  |  | 465.7 |  |  |  | 556.7 |  |  |  | 545.4 |  |  |  | 443.7 |  |  |  | 419.2 |
Per Share Data |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Net earnings — basic |  | $ | 7.78 |  |  | $ | 8.62 |  |  | $ | 8.13 |  |  | $ | 6.33 |  |  | $ | 5.46 |
Net earnings — diluted |  |  | 7.72 |  |  |  | 8.56 |  |  |  | 8.04 |  |  |  | 6.27 |  |  |  | 5.40 |
Dividends |  |  | 2.18 |  |  |  | 2.02 |  |  |  | 1.86 |  |  |  | 1.72 |  |  |  | 1.60 |
Balance Sheet Data |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Total assets |  | $ | 9,223.8 |  |  | $ | 8,519.8 |  |  | $ | 8,883.6 |  |  | $ | 7,574.2 |  |  | $ | 7,517.5 |
Long-term debt |  |  | 1,012.4 |  |  |  | 1,025.3 |  |  |  | 478.1 |  |  |  | 785.6 |  |  |  | 810.9 |

28

Item 7. | Management’s Discussion and Analysis of Financial Condition and Results of Operations

Financial Measures — Constant Currency And Organic Constant Currency

Changes in our financial results include the impact of changes in foreign currency exchange rates, acquisitions and dispositions. We provide “constant currency” and “organic constant currency” calculations in this report to remove the impact of these items. We express year-over-year variances that are calculated in constant currency and organic constant currency as a percentage.

When we use the term “constant currency,” it means that we have translated financial data for a period into United States dollars using the same foreign currency exchange rates that we used to translate financial data for the previous period. We believe that this calculation is a useful measure, indicating the actual growth of our operations. We use constant currency results in our analysis of subsidiary or segment performance. We also use constant currency when analyzing our performance against that of our competitors. Substantially all of our subsidiaries derive revenues and incur expenses within a single country and, consequently, do not generally incur currency risks in connection with the conduct of their normal business operations. Changes in foreign currency exchange rates primarily impact reported earnings and not our actual cash flow unless earnings are repatriated.

When we use the term “organic constant currency,” it means that we have further removed the impact of acquisitions in the current period and dispositions from the prior period from our constant currency calculation. We believe that this calculation is useful because it allows us to show the actual growth of our ongoing business.

The constant currency and organic constant currency financial measures are used to supplement those measures that are in accordance with United States Generally Accepted Accounting Principles (“GAAP”). These Non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in our industry, as other companies may calculate such financial results differently. These Non-GAAP financial measures are not measurements of financial performance under GAAP, and should not be considered as alternatives to measures presented in accordance with GAAP.

Constant currency and organic constant currency percent variances, along with a reconciliation of these amounts to certain of our reported results, are included on page 37.

Results of Operations - For Years of Operation Ending December 31, 2019 and 2018

The financial discussion that follows focuses on 2019 results compared to 2018. For a discussion of 2018 results compared to 2017, see the company’s Annual Report on Form 10-K for the year ended December 31, 2018.

During 2019, the United States dollar was stronger, on average, relative to the currencies in the majority of our markets than in 2018, and subsequently was having an unfavorable impact on our reported results. This strengthening was particularly pronounced against the Euro and British Pound. Our reported revenues from services decreased 5.1% in 2019 compared to 2018 and our reported operating profit decreased 19.1%. Given the relative weakness of other currencies against the United States dollar in 2019 compared to the 2018, these results generally may understate the performance of our underlying business. The changes in the foreign currency exchange rates had a 4.2% unfavorable impact on revenues from services, a 3.5% unfavorable impact on operating profit, and an approximately $0.28 per share unfavorable impact on net earnings per share - diluted. Substantially all of our subsidiaries derive revenues from services and incur expenses within the same currency and generally do not have cross-currency transactions, and therefore, changes in foreign currency exchange rates primarily impact reported earnings and not our actual cash flow unless earnings are repatriated. To understand the performance of our underlying business, we utilize constant currency or organic constant currency variances for our consolidated and segment results.

29

In 2019, the environment has been one of revenue declines in most of our European markets, with slow ing economic growth globally and continued tight labor markets in many countries that has overshadow ed modest constant currency growth elsewhere. Over the course of the year, we experienced the following changes to o ur consolidated revenues: first quarter constant currency revenue decrease of 2.2%, 0.1% decrease in constant currency in the second quarter, 0.3% constant currency increase in the third quarter, with a deterioration in the fourth quarter to a 1.8% constant currency decrease. We remain highly focused on our business in Europe, where Southern and Northern Europe segments combined reflect 66% of our total consolidated revenues. In 2019, several key markets within Southern and Northern Europe experienced revenue declines, partially offset by constant currency revenue increases in certain markets within the Americas and APME. We experienced a revenue decline in organic constant currency in Southern Europe due to the revenue decline s in France and Italy, partially offset by organic constant currency revenue growth in certain markets within Other Southern Europe. The revenue decrease in Northern Europe was primarily due to the decrease s in Germany, the Netherlands, and Sweden due mostly to reduced demand from the manufacturing sector in those markets and uncertainties related to global trade conflicts. In the Americas, revenues increased 3.6% in constant currency due to increased demand for our staffing/interim services in certain markets within Other Americas and an increase in our ManpowerGroup Solutions business. These increases were partially offset by a slight decrease in the United States primarily driven by a decline in demand for our staffing/interim due to the challenging manufacturing environment.

Our gross profit margin in 2019 decreased compared to 2018 primarily due to the decreased margins in our higher-margin ManpowerGroup Solutions business, particularly within our Talent Based Outsourcing business, partially offset by a favorable impact from changes in currency exchange rates.

Our operating profit decreased 19.1% in 2019 (-15.6% in constant currency and -14.4% in organic constant currency) while our operating profit margin decreased 50 basis points compared to 2018. Included in 2019 and 2018 were $39.8 million and $39.3 million, respectively, of restructuring costs. The 2019 restructuring costs were primarily related to our delivery channel and other front-office centralization and back-office optimization activities, as well as adjusting our cost-base for the slower market environment in many of our European operations. The 2018 restructuring costs were primarily related to the integration of certain acquisitions and front-office, back-office and delivery-model optimization. We recorded $64.0 million of goodwill impairment charges related to our investments in Germany and New Zealand ($60.2 million and $3.8 million, respectively) and additional charges of $1.6 million related to our New Zealand operations in 2019. ManpowerGroup Greater China Limited, which operates in the Greater China region of China, Taiwan, Hong Kong, and Macau, completed its initial public offering (“IPO”) on the Hong Kong Stock Market on July 10, 2019, resulting in deconsolidation of the entity. As a result of this transaction, we recognized a non-cash accounting gain of $30.4 million (see further information in Note 4 of our Consolidated Financial Statements). ManpowerGroup Greater China Limited’s results through July 10, 2019, were included in our 2019 consolidated results. Excluding the restructuring costs in both 2019 and 2018, the goodwill impairment and other related charges and the IPO noncash accounting gain, our operating profit was down 8.5% in organic constant currency with operating profit margin down 30 basis points compared to 2018. We continue to monitor expenses closely to ensure we maintain the benefit of our efforts to optimize our organizational and cost structures, while investing appropriately to support the growth in the business and enhance our productivity and technology and digital capabilities.

Although 2019 was a challenging year, we have made good progress advancing the key initiatives that we believe will position us well for future revenue growth. We anticipate the overall strength of labor markets will continue, though not evenly distributed across regions and industries, amidst high levels of talent shortage and changing client skill needs due to the increased pace of technological and transformational changes. Despite headwinds from geopolitical forces, including the adverse impact of global trade conflict on growth and employment in the manufacturing sector, we believe we are well-positioned to help our clients address these challenges with our market-leading global footprint and our portfolio of solutions and services. In early 2020, there has been potential progress on trade agreements, but even if trade issues are resolved, we anticipate that instability resulting from trade policies may continue to impact our business for a period of time, particularly within the manufacturing sector. If consumer confidence remains at high levels, supported by low unemployment levels in many of our key countries, we expect our outlook will be stable over the coming several quarters.

30

Consolidated Results - 2019 compared to 2018

The following table presents selected consolidated financial data for 2019 as compared to 2018.

(in millions, except per share data) |  | 2019 |  |  | 2018 |  |  | Reported Variance |  |  | Variance in Constant Currency |  |  | Variance in Organic Constant Currency |
Revenues from services |  | $ | 20,863.5 |  |  | $ | 21,991.2 |  |  |  | (5.1 | )% |  |  | (0.9 | )% |  |  | (1.0 | )%
Cost of services |  |  | 17,488.4 |  |  |  | 18,412.2 |  |  |  | (5.0 | ) |  |  | (0.8 | ) |  |  |  |
Gross profit |  |  | 3,375.1 |  |  |  | 3,579.0 |  |  |  | (5.7 | ) |  |  | (1.8 | ) |  |  | (1.3 | )
Gross profit margin |  |  | 16.2 | % |  |  | 16.3 | % |  |  |  |  |  |  |  |  |  |  |  |
Selling and administrative expenses, excluding goodwill impairment charge |  |  | 2,666.2 |  |  |  | 2,782.3 |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill impairment charge |  |  | 64.0 |  |  |  | — |  |  |  |  |  |  |  |  |  |  |  |  |
Selling and administrative expenses |  |  | 2,730.2 |  |  |  | 2,782.3 |  |  |  | (1.9 | ) |  |  | 2.2 |  |  |  | 2.4 |
Selling and administrative expenses as a % of revenues |  |  | 13.1 | % |  |  | 12.7 | % |  |  |  |  |  |  |  |  |  |  |  |
Operating profit |  |  | 644.9 |  |  |  | 796.7 |  |  |  | (19.1 | ) |  |  | (15.6 | ) |  |  | (14.4 | )
Operating profit margin |  |  | 3.1 | % |  |  | 3.6 | % |  |  |  |  |  |  |  |  |  |  |  |
Net interest expense |  |  | 38.4 |  |  |  | 41.0 |  |  |  |  |  |  |  |  |  |  |  |  |
Other (income) expenses, net |  |  | (79.0 | ) |  |  | 1.0 |  |  |  |  |  |  |  |  |  |  |  |  |
Earnings before income taxes |  |  | 685.5 |  |  |  | 754.7 |  |  |  | (9.2 | ) |  |  | (5.7 | ) |  |  |  |
Provision for income taxes |  |  | 219.8 |  |  |  | 198.0 |  |  |  | 11.1 |  |  |  |  |  |  |  |  |
Effective income tax rate |  |  | 32.1 | % |  |  | 26.2 | % |  |  |  |  |  |  |  |  |  |  |  |
Net earnings |  | $ | 465.7 |  |  | $ | 556.7 |  |  |  | (16.4 | ) |  |  | (13.3 | ) |  |  |  |
Net earnings per share - diluted |  | $ | 7.72 |  |  | $ | 8.56 |  |  |  | (9.8 | ) |  |  | (6.5 | ) |  |  |  |
Weighted average shares - diluted |  |  | 60.3 |  |  |  | 65.1 |  |  |  | (7.3 | )% |  |  |  |  |  |  |  |

The year-over-year decrease in revenues from services of 5.1% (-0.9% in constant currency and -1.0% in organic constant currency) was attributed to:

| • | decreased demand for services in several of our markets within Northern Europe, where revenues decreased 12.6% (-7.6% in constant currency and -6.8% in organic constant currency), primarily due to reduced demand for our Manpower staffing services due to low levels of manufacturing activity and uncertainties related to global trade conflicts, and the disposition of our language translation business in the Netherlands at the end of December 2018. We experienced revenue declines in Germany, the Netherlands, Belgium, the United Kingdom, and the Nordics of 25.2%, 24.7%, 10.2%, 4.4%, and 10.1% (-21.1%, -20.5%, -5.3%, -0.1%, and -2.6%, respectively, in constant currency; -16.7% and -1.4% in organic constant currency in the Netherlands and the Nordics, respectively);

| • | a revenue decrease in Southern Europe of 2.2% (increase of 2.8% in constant currency; -0.8% in organic constant currency). This included a revenue decrease in France of 6.3% (-1.2% in constant currency) primarily due to the unfavorable impact of changes in currency exchange rates and a slight decrease in our Manpower staffing revenues, partially offset by increased demand in our ManpowerGroup Solutions business and the additional revenues as a result of the acquisition of the remaining controlling interest in Manpower Switzerland in April 2019. The Southern Europe decrease also included a decrease in Italy of 9.8% (-4.9% in constant currency) due to decreased demand for our Manpower staffing services, partially offset by a 4.3% increase (10.2% in constant currency) in the permanent recruitment business;

| • | a revenue decrease in the United States of 0.6% primarily driven by a decline in demand for our staffing/interim services, partially offset by additional revenues as a result of franchise acquisitions in August and October 2019;

| • | a revenue decrease in APME of 9.1% (-7.2% in constant currency; increase of 3.7% in organic constant currency) due to the deconsolidation of ManpowerGroup Greater China Limited in July 2019 (the “Deconsolidation”), the disposition of a low-margin business in Greater China at the end of December 2018, and the impact of changes in currency exchange rates, partially offset by an increase in our Manpower staffing revenues;

31

| • | decreased demand for services at Right Management, where revenues decreased 1.6% (increase of 0.9% in constant currency), as our outplacement services were flat (increase of 2.6% in constant currency), and we experienced a 7.3% decrease (-5.1% in constant currency) in our talent management business; and

| • | a 4.2% decrease due to the impact of changes in currency exchange rates.

The year-over-year 10 basis point decrease in gross profit margin was primarily attributed to:

| • | a 20 basis point unfavorable impact from the declining margins in our higher-margin ManpowerGroup Solutions business, particularly within our Talent Based Outsourcing business; partially offset by

| • | a 10 basis point favorable impact from changes in currency exchange rates.

The 1.9% decrease in selling and administrative expenses in 2019 (increase of 2.2% in constant currency and 2.4% in organic constant currency) was primarily attributed to:

| • | the $30.4 million gain related to the Deconsolidation;

| • | a 7.0% decrease (-3.8% constant currency and -4.2% in organic constant currency) in office-related costs primarily due to a decrease in the number of offices as a result of our delivery channel and other front-office centralization and back-office optimization activities, as well as adjusting our cost-base for the slower market environment in many of our European operations, and the favorable impact of changes in currency exchange rates;

| • | a 3.6% decrease (increase of 0.3% in constant currency and 0.5% organic constant currency) in personnel costs primarily due to the favorable impact of changes in currency exchange rates, partially offset by an increase in headcount to support the increase in revenues in certain markets within the Americas, Southern Europe, and APME; and

| • | the reduction in recurring selling and administrative costs of $44.5 million as a result of the Deconsolidation in July 2019 and dispositions in December 2018 in Northern Europe and APME; partially offset by

| • | goodwill impairment and related charges of $65.6 million related to our Germany reporting unit and New Zealand operations in 2019;

| • | the additional recurring selling and administrative costs of $39.0 million incurred as a result of the acquisition of Manpower Switzerland in Southern Europe and franchise acquisitions in the United States in August and October 2019; and

| • | restructuring costs of $39.8 million incurred in 2019, comprised of $5.1 million in the Americas, $5.4 million in Southern Europe, $18.7 million in Northern Europe, $4.4 million in APME, $4.7 million in Right Management, and $1.5 million in corporate expenses, compared to $39.3 million incurred in 2018, comprised of $0.3 million in the Americas, $5.4 million in Southern Europe, $33.3 million in Northern Europe and $0.3 million in Right Management.

Selling and administrative expenses as a percent of revenues increased 40 basis points in 2019 compared to 2018. The change in selling and administrative expenses as a percent of revenues consisted of:

| • | a 30 basis point unfavorable impact from the goodwill impairment and other related charges;

| • | a 10 basis point unfavorable impact as expenses increased slightly, excluding the goodwill impairment and other related charges, restructuring costs and the Deconsolidation gain, while our revenues declined on an organic constant currency basis; and

| • | a 10 basis point unfavorable impact from changes in currency exchange rates; partially offset by

| • | a 10 basis point favorable impact from the Deconsolidation gain.

Interest and other (income) expenses, net is comprised of interest, foreign exchange gains and losses and other miscellaneous non-operating income and expenses, including noncontrolling interests. Interest and other (income) expenses, net was income of $40.6 million in 2019 compared to expenses of $42.0 million in 2018. Net interest expense decreased $2.6 million in 2019 to $38.4 million from $41.0 million in 2018 due to the lower interest rate on our €500.0 million notes offered and sold in June 2018 compared to the interest rate on the €350.0 million notes due June 22, 2018 that were repaid in June 2018. Miscellaneous income increased to $85.7 million in 2019 from $0.4 million in 2018 primarily due to the gain of $80.4 million related to our acquisition of the remaining controlling interest in our Swiss franchise and an increase in income from the equity investment in ManpowerGroup Greater China Limited subsequent to the Deconsolidation, partially offset by the decrease in the income from the equity investment in Switzerland prior to the acquisition.

32

We recorded income tax expense at an effective rate of 32.1% in 2019, as compared to an effective rate of 26.2% in 2018. The 2019 rate was unfavorably impacted by the transition of the French CICE subsidy, which was non-taxable, to new French subsidies in January 2019 that are taxable, and the recognition of a valuation allowance in Germany. These items were partially offset by a one-time tax benefit related to the refinancing of an intercompan y lending arrangement. The 32.1% effective tax rate for 2019 was higher than the United States Federal statutory rate of 21% due primarily to the French business tax, our overall mix of earnings, and the recognition of a valuation allowance in Germany. In 2020, we expect our effective tax rate to increase to approximately 34% due primarily to the exclusion of the one-time tax benefit related to the refinancing of an intercompany lending arrangement.

Net earnings per share - diluted was $7.72 in 2019 compared to $8.56 in 2018. Foreign currency exchange rates favorably impacted net earnings per share - diluted by approximately $0.28 in 2019. The gain from the acquisition of Manpower Switzerland recorded in 2019 positively impacted net earnings per share - diluted by approximately $1.32 per share. Goodwill impairment and related tax and other charges recorded in 2019 negatively impacted net earnings per share - diluted by approximately $1.26. The gain from the Deconsolidation recorded in 2019 positively impacted net earnings per share - diluted by approximately $0.50 per share. In 2019 and 2018, restructuring costs negatively impacted net earnings per share - diluted by approximately $0.52 and $0.46 per share, net of tax. The gain from the sale of the Netherlands' language translation business favorably impacted net earnings per share - diluted by approximately $0.06 per share, net of tax, for 2018.

Weighted average shares - diluted decreased 7.3% to 60.3 million in 2019 from 65.1 million in 2018. This decrease was due to the impact of share repurchases completed in 2019 and the full weighting of the repurchases completed in 2018, partially offset by shares issued as a result of exercises and vesting of share-based awards in 2019.

Segment Results

We evaluate performance based on operating unit profit (“OUP”), which is equal to segment revenues less direct costs and branch and national headquarters operating costs. This profit measure does not include goodwill and intangible asset impairment charges or amortization of intangible assets related to acquisitions, corporate expenses, interest and other income and expense amounts or income taxes.

Effective January 2020, our segment reporting was realigned due to our Right Management business being combined with each of our respective country business units. Accordingly, our former reportable segment, Right Management, is now reported within each of our respective reportable segments. We will report on the new realigned segments beginning in the first quarter of 2020. All previously reported results will be restated to conform to the new presentation.

Americas

In the Americas, revenues from services increased 0.6% (3.6% in constant currency and 3.1% in organic constant currency) in 2019 compared to 2018. In the United States, revenues from services decreased 0.6% (-1.4% on an organic basis) in 2019 compared to 2018, primarily driven by a decline in demand for our staffing/interim services in a challenging manufacturing environment, partially offset by a 5.2% increase in our permanent recruitment business, an increase in our ManpowerGroup Solutions business, primarily within our MSP offering, and the additional revenues as a result of franchise acquisitions in August and October 2019. In Other Americas, revenues from services increased 2.3% (10.0% in constant currency) in 2019 compared to 2018. We experienced revenue growth in Mexico, Canada, and Peru of 2.2%, 13.7%, and 17.3%, respectively (2.4%, 16.3%, and 19.0%, respectively, in constant currency). These increases were partially offset by decreases in Argentina, Colombia and Brazil of 28.8%, 2.3% and 5.6%, respectively (increases of 26.0%, 8.5% and 2.5%, respectively, in constant currency). The constant currency increase in Argentina was primarily due to inflation. There has been a steady devaluation of the Argentine peso relative to the United States dollar in the last few years. As of July 1, 2018, the Argentina economy was designated as highly-inflationary and was treated as such for accounting purposes starting in the third quarter of 2018.

33

Gross profit margin was flat for 2019 compared to 2018. We experienced an increase in our United States staffing/interim margin due to pricing discipline and lower payroll tax and insurance costs. Gross profit margin also increased due to the increase of 4.8% (6.2% in constant currency and 5.9% in organic constant currency) in the permanent recruitment business in 2019 compared to 2018. The gross profit margin increases in 2019 compared to 2018 were offset by the decreases in the staffing/interim gross profit margins within certain markets within Other Americas.

In 2019, selling and administrative expenses increased 3.8% (6.3% in constant currency; 5.8% in organic constant currency), due primarily to an increase in salary-related expenses, as a result of higher headcount related to growth initiatives, and an increase in restructuring costs to $5.1 million in 2019 from $0.3 million in 2018.

OUP margin in the Americas was 4.5% and 4.9% for 2019 and 2018, respectively. In the United States, OUP margin was 4.5% and 5.2% in 2019 and 2018, respectively. The margin decrease in the United States was primarily due to increased costs as a result of headcount increases for growth initiatives, partially offset by an improvement in the gross profit margin. Other Americas OUP margin decreased to 4.4% in 2019 from 4.5% in 2018 due primarily due to an increase in restructuring costs and increased costs as a result of headcount increases for growth initiatives.

Southern Europe

In 2019, revenues from services in Southern Europe, which includes operations in France and Italy, decreased 2.2% (increase of 2.8% in constant currency; -0.8% in organic constant currency) compared to 2018. In 2019, revenues from services decreased 6.3% (-1.2% in constant currency) in France (which represents 60% of Southern Europe’s revenues) and decreased 9.8% (-4.9% in constant currency) in Italy (which represents 16% of Southern Europe’s revenues). The decrease in France is primarily due to the unfavorable impact of changes in currency exchange rates and decreased demand for our Manpower staffing services, partially offset by an increase in our ManpowerGroup Solutions business. The decrease in Italy was due to decreased demand for our Manpower staffing services as a result of a challenging economic environment and the unfavorable impact of changes in currency exchange rates, partially offset by the favorable impact of approximately one additional billing day and a 4.3% increase (10.2% in constant currency) in the permanent recruitment business. In Other Southern Europe, revenues from services increased 17.5% (21.9% in constant currency and 4.1% in organic constant currency) in 2019 compared to 2018, primarily due to the additional revenue from our acquisition of the remaining interest in Manpower Switzerland, increased demand for our Manpower staffing services, the increase in our ManpowerGroup Solutions business and the increase in our permanent recruitment business of 7.9% (12.6% in constant currency and 4.5% in organic constant currency), partially offset by the unfavorable impact of changes in currency exchange rates.

Gross profit margin increased in 2019 compared to 2018, partially due to the favorable direct cost adjustments and various initiatives undertaken to address the unfavorable impact from transition of the CICE program to a new subsidy program and the improvement of the staffing/interim gross profit margin in Italy. The increase was partially offset by the unfavorable impact of the transition of the CICE program to a new subsidy program. The Southern Europe gross profit margin also increased due to growth in our higher-margin ManpowerGroup Solutions business and a 2.3% increase (7.6% in constant currency and 4.6% in organic constant currency) in the permanent recruitment business in 2019 compared to 2018.

In 2019, selling and administrative expenses increased 0.4% (5.5% in constant currency and 1.4% in organic constant currency) compared to 2018, primarily due to the additional recurring costs from our acquisition of the remaining interest in Manpower Switzerland and an increase in salary-related expenses, as a result of higher headcount, partially offset by the favorable impact of changes in currency exchange rates.

OUP margin in Southern Europe was 5.0% in both 2019 and 2018. In France, the OUP margin increased to 5.2% in 2019 from 5.0% in 2018, primarily due to improvement in the gross profit margin, partially offset by an increase in salary-related expenses. In Italy, the OUP margin increased to 6.8% in 2019 from 6.7% in 2018, primarily due to the improvement in the gross profit margin, partially offset by expense deleveraging, as we were unable to decrease selling and administrative expenses at the same rate as our revenue decline. In Other Southern Europe, OUP margin decreased to 3.1% in 2019 comparted to 3.5% in 2018, due to a decline in the gross profit margin and increase in salary-related expenses, partially offset by a decrease in restructuring costs.

34

Northern Europe

In Northern Europe, which includes operations in the United Kingdom, Germany, the Nordics, the Netherlands and Belgium (comprising 33%, 17%, 21%, 12% and 9%, respectively, of Northern Europe’s revenues), revenues from services decreased 12.6% (-7.6% in constant currency and -6.8% in organic constant currency) in 2019 as compared to 2018. We experienced revenue declines in the United Kingdom, Germany, the Nordics, the Netherlands and Belgium of 4.4%, 25.2%, 10.1%, 24.7% and 10.2%, respectively (-0.1%, -21.1%, -2.6%, -20.5% and -5.3%, respectively, in constant currency; -1.4% and -16.7% in organic constant currency in the Nordics and the Netherlands, respectively). The Northern Europe revenue decrease is primarily due to reduced demand for our Manpower staffing services, primarily because of the decrease in Germany resulting from lower production activity in the manufacturing sector in that market, decreases in our staffing/interim services in the Netherlands due to a reduction in manufacturing-related demand and the exit from certain client contracts as a result of pricing decisions, decreased demand in Sweden related to lower activity from our manufacturing clients, and uncertainties related to global trade conflicts. This decrease was also due to a decrease in our ManpowerGroup Solutions business from the disposition of our language translation business in the Netherlands at the end of December 2018 and the 10.8% decrease (-5.6% in constant currency) in the permanent recruitment business. These decreases were partially offset by an increased demand for our staffing/interim services in Norway.

Gross profit margin decreased in 2019 compared to 2018 due to the decline in our staffing/interim margin, primarily as a result of business mix changes, lower associate utilization and higher vacation and sickness rates in Germany, and the decrease in our permanent recruitment business.

Selling and administrative expenses decreased 12.9% (-7.7% in constant currency and -6.6% in organic constant currency) in 2019 compared to 2018, due to the decrease in salary-related expenses as a result of a reduction in headcount and a decrease in office-related expenses driven by a decrease in the number of offices, a decrease in consulting costs related to certain technology projects, front-office centralization and back-office optimization activities incurred in the latter part of 2018 and a decrease in restructuring costs to $19.8 million in 2019 from $33.3 million in 2018. These decreases were partially offset by the $8.4 million gain from the sale of a non-core language translation business in the Netherlands in 2018. The 2019 restructuring costs related to delivery model and other front-office centralization activities as well as back-office optimization activities primarily in Germany, the Netherlands, Sweden, and Belgium. The 2018 restructuring costs related to delivery model and other front-office centralization activities as well as back-office optimization activities primarily in the United Kingdom, Germany, the Netherlands, Norway and Belgium.

OUP margin for Northern Europe decreased to 1.4% in 2019 from 2.3% in 2018 primarily due to the decrease in the gross profit margin and expense deleveraging, as we were unable to decrease expenses at the same rate as our revenue decline, partially offset by the decrease in restructuring costs.

APME

Revenues from services decreased 9.1% (-7.2% in constant currency and an increase of 3.7% in organic constant currency) in 2019 compared to 2018. In Japan (which represents 37% of APME’s revenues), revenues from services increased 6.9% (5.5% in constant currency) due to the increased demand for our staffing/interim services, an increase in our ManpowerGroup Solutions business, and a 9.5% increase (8.3% in constant currency) in our permanent recruitment business, partially offset by the unfavorable impact of five fewer billing days in 2019 compared to 2018. In Australia (which represents 16% of APME’s revenues), revenue from services decreased 25.0% (-19.1% in constant currency) as we chose to exit certain low-margin Manpower business to improve profitability, and due to the 6.8% decrease (increase of 0.3% in constant currency) in our permanent recruitment business. The revenue decrease in the remaining markets in APME is due to the Deconsolidation and disposition of a low-margin business in Greater China at the end of December 2018, partially offset by increased demand for Manpower staffing services, mostly in India, Korea and Thailand.

Gross profit margin decreased in 2019 compared to 2018 due to the decrease in our permanent recruitment business of 18.6% (-14.7% in constant currency; increase of 0.4% in organic constant currency), partially offset by the increase in our staffing/interim margin, due primarily to the improvement in Japan, and the disposition of a low-margin business in Greater China in December 2018.

35

Selling and administrative expenses de creased 15.3% (-12.7% in constant currency and -2.1% in organic constant currency) in 2019 compared to 2018. The de crease is primarily due to the gain from the D econsolidation, the reduction of recurring selling and administrative costs as a result of the D econsolidation and disposition of a low-margin business in Greater China in December 2018, and the favorable impact of changes in currency exchange rates. These decreases were partially offset by an increase in costs to support the increase in revenues in certain markets.

OUP margin for APME increased to 4.7% in 2019 compared to 4.0% in 2018 due to the gain from the Deconsolidation, partially offset by the decline in the gross profit margin and an increase in restructuring costs.

Right Management

In 2019, revenues from services for Right Management decreased 1.6% (increase of 0.9% in constant currency). The decrease is primarily due to the 7.3% decrease (-5.1% in constant currency) in our talent management services due mostly to softening demand in our European and Asian markets and the unfavorable impact of changes in currency exchange rates. Our outplacement business was flat (increase of 2.6% in constant currency) in 2019 compared to 2018 as the unfavorable impact of changes in currency exchange rates was offset by increased demand in our European and Asian markets.

Gross profit margin decreased in 2019 compared to 2018 due to the decrease in both our outplacement business gross profit margin, partially offset by the change in business mix as the higher-margin outplacement business represented a higher percentage of the revenue mix and an increase in our talent management business gross profit margin.

In 2019, selling and administrative expenses decreased 0.9% (increase of 1.5% in constant currency) compared to 2018 primarily due to a decrease in the number of offices, partially offset by an increase in restructuring costs to $4.7 million in 2019 from $0.3 million in 2018.

OUP margin for Right Management decreased to 15.3% in 2019 compared to 16.4% in 2018 due to the decline in the gross profit margin and the increase in restructuring costs.

36

Financial Measures

Constant Currency And Organic Constant Currency Reconciliation

Certain constant currency and organic constant currency percent variances are discussed throughout this report. A reconciliation of these Non-GAAP percent variances to the percent variances calculated based on our annual GAAP financial results is provided below. (See Constant Currency and Organic Constant Currency on page 29 for information.)

Amounts represent 2019 Percentages represent 2019 compared to 2018 |  | Reported Amount (in millions) |  |  | Reported Variance |  |  | Impact of Currency |  |  | Variance in Constant Currency |  |  | Impact of Acquisitions and Dispositions (in Constant Currency) |  |  | Organic Constant Currency Variance |
Revenues from Services |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 2,507.0 |  |  |  | (0.6 | )% |  |  | — | % |  |  | (0.6 | )% |  |  | 0.8 | % |  |  | (1.4 | )%
Other Americas |  |  | 1,675.3 |  |  |  | 2.3 |  |  |  | (7.7 | ) |  |  | 10.0 |  |  |  | — |  |  |  | 10.0 |
|  |  | 4,182.3 |  |  |  | 0.6 |  |  |  | (3.0 | ) |  |  | 3.6 |  |  |  | 0.5 |  |  |  | 3.1 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 5,459.7 |  |  |  | (6.3 | ) |  |  | (5.1 | ) |  |  | (1.2 | ) |  |  | — |  |  |  | (1.2 | )
Italy |  |  | 1,506.5 |  |  |  | (9.8 | ) |  |  | (4.9 | ) |  |  | (4.9 | ) |  |  | — |  |  |  | (4.9 | )
Other Southern Europe |  |  | 2,200.2 |  |  |  | 17.5 |  |  |  | (4.4 | ) |  |  | 21.9 |  |  |  | 17.8 |  |  |  | 4.1 |
|  |  | 9,166.4 |  |  |  | (2.2 | ) |  |  | (5.0 | ) |  |  | 2.8 |  |  |  | 3.6 |  |  |  | (0.8 | )
Northern Europe |  |  | 4,691.3 |  |  |  | (12.6 | ) |  |  | (5.0 | ) |  |  | (7.6 | ) |  |  | (0.8 | ) |  |  | (6.8 | )
APME |  |  | 2,627.2 |  |  |  | (9.1 | ) |  |  | (1.9 | ) |  |  | (7.2 | ) |  |  | (10.9 | ) |  |  | 3.7 |
Right Management |  |  | 196.3 |  |  |  | (1.6 | ) |  |  | (2.5 | ) |  |  | 0.9 |  |  |  | — |  |  |  | 0.9 |
ManpowerGroup |  | $ | 20,863.5 |  |  |  | (5.1 | )% |  |  | (4.2 | )% |  |  | (0.9 | )% |  |  | 0.1 | % |  |  | (1.0 | )%
Gross Profit - ManpowerGroup |  | $ | 3,375.1 |  |  |  | (5.7 | )% |  |  | (3.9 | )% |  |  | (1.8 | )% |  |  | (0.5 | )% |  |  | (1.3 | )%
Operating Unit Profit |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 113.2 |  |  |  | (13.4 | )% |  |  | — | % |  |  | (13.4 | )% |  |  | 0.4 | % |  |  | (13.8 | )%
Other Americas |  |  | 73.1 |  |  |  | (0.1 | ) |  |  | (5.0 | ) |  |  | 4.9 |  |  |  | — |  |  |  | 4.9 |
|  |  | 186.3 |  |  |  | (8.6 | ) |  |  | (1.8 | ) |  |  | (6.8 | ) |  |  | 0.2 |  |  |  | (7.0 | )
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 284.3 |  |  |  | (2.1 | ) |  |  | (5.1 | ) |  |  | 3.0 |  |  |  | — |  |  |  | 3.0 |
Italy |  |  | 102.6 |  |  |  | (7.7 | ) |  |  | (5.0 | ) |  |  | (2.7 | ) |  |  | — |  |  |  | (2.7 | )
Other Southern Europe |  |  | 67.7 |  |  |  | 2.4 |  |  |  | (2.9 | ) |  |  | 5.3 |  |  |  | 15.3 |  |  |  | (10.0 | )
|  |  | 454.6 |  |  |  | (2.8 | ) |  |  | (4.8 | ) |  |  | 2.0 |  |  |  | 2.1 |  |  |  | (0.1 | )
Northern Europe |  |  | 67.1 |  |  |  | (45.3 | ) |  |  | (2.9 | ) |  |  | (42.4 | ) |  |  | (3.0 | ) |  |  | (39.4 | )
APME |  |  | 122.6 |  |  |  | 6.8 |  |  |  | (0.6 | ) |  |  | 7.4 |  |  |  | (18.7 | ) |  |  | 26.1 |
Right Management |  |  | 30.0 |  |  |  | (8.6 | ) |  |  | (1.7 | ) |  |  | (6.9 | ) |  |  | — |  |  |  | (6.9 | )
Operating Profit - ManpowerGroup |  | $ | 644.9 |  |  |  | (19.1 | )% |  |  | (3.5 | )% |  |  | (15.6 | )% |  |  | (1.2 | )% |  |  | (14.4 | )%

37

Cash Sources and Uses

Cash used to fund our operations is primarily generated through operating activities and provided by our existing credit facilities. We believe our available cash and existing credit facilities are sufficient to cover our cash needs for the foreseeable future. We assess and monitor our liquidity and capital resources globally. We use a global cash pooling arrangement, intercompany lending, and some local credit lines to meet funding needs and allocate our capital resources among our various entities. As of December 31, 2019, we had $894.1 million of cash held by foreign subsidiaries. We have historically made and anticipate future cash repatriations to the United States from certain foreign subsidiaries to fund corporate activities. With the enactment of the Tax Act in December 2017, we have no longer recorded United States federal income taxes on unremitted earnings of non-United States subsidiaries. However, we do record deferred tax liabilities related to non-United States withholding and other taxes on unremitted earnings that are not considered permanently invested. As of December 31, 2019, deferred taxes related to non-United States withholding and other taxes were provided on $1,867.0 million of unremitted earnings of non-United States subsidiaries that may be remitted to the United States. As of December 31, 2019 and 2018, we have recorded a deferred tax liability of $8.8 million and $15.3 million, respectively, related to these non-United States earnings that may be remitted. We have an additional $371.5 million of unremitted earnings of non-United States subsidiaries for which we have not currently provided deferred taxes.

Our principal ongoing cash needs are to finance working capital, capital expenditures, debt payments, interest expense, dividends, share repurchases and acquisitions. Working capital is primarily in the form of trade receivables, which generally increase as revenues increase. The amount of financing necessary to support revenue growth depends on receivables turnover, which differs in each market where we operate.

Cash provided by operating activities was $814.4 million, $483.1 million and $400.9 million for 2019, 2018 and 2017, respectively. Changes in operating assets and liabilities generated $313.2 million of cash in 2019 compared to $198.3 million and $78.9 million utilized in 2018 and 2017, respectively. The change in 2019 from 2018 is primarily attributable to the timing of collections and payments, a decrease in CICE receivables resulting from the transition from the CICE program to a new subsidy program in January 2019, and the contingent consideration of $24.1 million paid in 2018 in excess of the original liability recorded at acquisition date for the acquisitions in the Netherlands. The increase was partially offset by lower net proceeds from the sale of our CICE payroll tax credits. The change in 2018 from 2017 was primarily attributable to the timing of collections and payments and the contingent consideration of $24.1 million paid in 2018 in excess of the contingent consideration liabilities initially recognized on the acquisition date.

The CICE payroll tax credits are creditable against our current French income tax payable, with any remaining amount being paid after three years. In April 2019, we sold a portion of our CICE earned in 2018 for net proceeds of $103.5 million (€92.0 million) with the remaining amount to be used against future tax payments. In April 2018 and March 2017, we sold substantially all of our CICE earned in 2017 and 2016, respectively, for net proceeds of $234.5 million (€190.9 million) and $143.5 million (€133.0 million), respectively. We derecognized these receivables upon the sale as the terms of the agreement are such that the transaction qualifies for sale treatment according to the accounting guidance on the transfer and servicing of assets. The discount on the sale of these receivables was recorded as a reduction of the payroll tax credits earned in the respective years in cost of services.

Accounts receivable decreased to $5,273.1 million as of December 31, 2019 from $5,276.1 million as of December 31, 2018. This decrease is due to changes in currency exchange rates. Days Sales Outstanding ("DSO") decreased by approximately one day from December 31, 2018.

Capital expenditures were $52.9 million, $64.7 million and $54.7 million during 2019, 2018 and 2017, respectively. These expenditures were primarily comprised of purchases of computer equipment, office furniture and other costs related to office openings and refurbishments, as well as capitalized software costs of $2.0 million in 2019, $5.6 million in 2018 and $1.7 million in 2017. The higher expenditures in 2018 compared to 2019 was primarily due to additional technology investment and the timing of capital expenditures.

38

On April 3, 2019, we acquired the remaining 51% controlling interest in our Swiss franchise (“Manpower Switzerland”) to obtain full ownership of the entity. Additionally, as part of the purchase agreement we acquired the remaining 20% interest in Experis AG. Manpower Switzerland provides contingent staffing services under our Manpower brand in the four main language regions in Switzerland. Both Manpower Switzerland and Experis AG are reported in our Southern Europe segment. The aggregate cash consideration paid was $219.5 million and was funded through cash on hand. Of the total consideration paid, $58.3 million was for the acquired interests and the remaining $161.2 million was for cash and cash equivalents. The aggregate cash consideration paid reflects a post-closing settlement of net debt and net working capital adjustments of $6.8 million, which we paid out during the third quarter of 2019. The acquisition of the remaining interest of Experis AG was accounted for as an equity transaction as we previously consolidated the entity.

Our investment in Manpower Switzerland prior to the acquisition was accounted for under the equity method of accounting and we recorded our share of equity income or loss in interest and other expenses (income), net on the Consolidated Statements of Operations. The acquisition of the remaining controlling interest in Manpower Switzerland was accounted for as a business combination, and the assets and liabilities of Manpower Switzerland were included in the Consolidated Balance Sheets as of the acquisition date and the results of its operations have been included in the Consolidated Statements of Operations subsequent to the acquisition date.

The aggregate of the consideration paid and the fair value of previously held equity interest totaled $415.1 million, or $97.6 million net of cash acquired. In connection with the business combination, we recognized a one-time, non-cash gain on the disposition of our previously held equity interest in Manpower Switzerland of $80.4 million, which is included within interest and other (income) expenses, net on the Consolidated Statements of Operations. Of the $80.4 million, $32.5 million represented foreign currency translation adjustments related to the previously held equity interest from accumulated other comprehensive income. As of December 31, 2019, the carrying value of intangible assets and goodwill resulting from the Manpower Switzerland acquisition was $44.5 million and $34.2 million, respectively.

From time to time, we acquire and invest in companies throughout the world, including franchises. The total cash consideration paid for acquisitions excluding Manpower Switzerland and Experis AG, net of cash acquired, for the years ended December 31, 2019, 2018 and 2017 was $47.7 million, $51.8 million and $45.7 million, respectively. The 2019 balance includes consideration payments for franchises in the United States and contingent consideration payments related to previous acquisitions, of which $13.0 million had been recognized as a liability at the acquisition date. The 2018 balance includes initial acquisition payments of $9.1 million and contingent consideration payments of $42.7 million, of which $18.6 million had been recognized as a liability at the acquisition date. The 2017 balance includes initial acquisition payments of $32.7 million and contingent consideration related to previous acquisitions of $13.0 million, of which $10.3 million was related to our 2015 acquisition of 7S Group GmbH ("7S") in Germany. As of December 31, 2019, goodwill and intangible assets resulting from the 2019 acquisitions, excluding Manpower Switzerland, were $14.2 million and $9.0 million, respectively. As of December 31, 2018, goodwill and intangible assets resulting from the 2018 acquisitions were $6.1 million and $0.7 million, respectively.

On July 10, 2019, our joint venture in Greater China, ManpowerGroup Greater China Limited, became listed on the Main Board of the Stock Exchange of Hong Kong Limited through an initial public offering. Prior to the initial public offering, we owned a 51% controlling interest in the joint venture and consolidated the financial position and results of its operations into our Consolidated Financial Statements as part of our APME segment. As a result of the offering, in which ManpowerGroup Greater China Limited issued new shares representing 25% of the equity of the company, our ownership interest was diluted to 38.25%, and then further diluted to 36.87% as the underwriters exercised their overallotment option in full on August 7, 2019. As a result, we deconsolidated the joint venture as of the listing date and account for our remaining interest under the equity method of accounting and record our share of equity income or loss in interest and other expenses (income), net in the Consolidated Statement of Operations. In connection with the deconsolidation of the joint venture, we recognized a one-time non-cash gain of $30.4 million, which was included in selling and administrative expenses in the Consolidated Statement of Operations in the year ended December 31, 2019. Included in the $30.4 million was foreign currency translation adjustment losses of $6.2 million related to the joint venture from accumulated other comprehensive income.

39

Occasionally, we dispose of parts of our operations to optimize our global strategic and geographic footprint and synergies. In December 2018, we sold one of our business units in the Netherlands for net cash proceeds of $13.2 million and divested a majority interest in a consolidated entity in China with an immaterial cash impact.

Cash provided by net debt borrowings was $19.5 million, $178.2 million and $5.2 million in 2019, 2018 and 2017, respectively. In June 2018, we offered and sold €500.0 million aggregate principal amount of the Company’s 1.750% notes due June 22, 2026, with the net proceeds of €495.7 million predominantly used to repay our €350.0 million notes due June 22, 2018. (See the "Euro Notes" section below for further information.)

The Board of Directors authorized the repurchase of 6.0 million shares of our common stock in each of August 2019, August 2018 and July 2016. Share repurchases may be made from time to time through a variety of methods, including open market purchases, block transactions, privately negotiated transactions or similar facilities. In 2019, we repurchased a total of 2.4 million shares at a total cost of $203.0 million under the 2018 authorization. In 2018, we repurchased a total of 5.7 million shares, comprised of 2.9 million shares under the 2018 authorization and 2.8 million shares under the 2016 authorization, at a total cost of $500.7 million. In 2017, we repurchased a total of 1.9 million shares at a total cost of $203.9 under the 2016 authorization. As of December 31, 2019, there were 6.0 million and 0.8 million shares remaining authorized for repurchase under the 2019 authorization and 2018 authorization, respectively, and no shares remaining authorized under the 2016 authorization.

During 2019, 2018 and 2017, the Board of Directors declared total cash dividends of $2.18, $2.02 and $1.86 per share, respectively, resulting in total dividend payments of $129.3 million, $127.3 million and $123.7 million, respectively.

We have aggregate commitments of $2,152.3 million related to debt, operating leases, severances and office closure costs, transition tax resulting from the Tax Act and certain other commitments, as follows:

(in millions) |  | Total |  |  | 2020 |  |  | 2021–2022 |  |  | 2023–2024 |  |  | Thereafter |
Long-term debt including interest |  | $ | 1,106.5 |  |  | $ | 18.2 |  |  | $ | 491.1 |  |  | $ | 21.7 |  |  | $ | 575.5 |
Short-term borrowings |  |  | 61.0 |  |  |  | 61.0 |  |  |  | — |  |  |  | — |  |  |  | — |
Operating leases |  |  | 503.9 |  |  |  | 133.8 |  |  |  | 181.4 |  |  |  | 92.7 |  |  |  | 96.0 |
Severances and other office closure costs |  |  | 7.3 |  |  |  | 5.9 |  |  |  | 1.3 |  |  |  | 0.1 |  |  |  | — |
Transition tax resulting from the Tax Act |  |  | 124.9 |  |  |  | 11.6 |  |  |  | 23.8 |  |  |  | 52.2 |  |  |  | 37.3 |
Other |  |  | 348.7 |  |  |  | 128.0 |  |  |  | 153.3 |  |  |  | 30.6 |  |  |  | 36.8 |
|  | $ | 2,152.3 |  |  | $ | 358.5 |  |  | $ | 850.9 |  |  | $ | 197.3 |  |  | $ | 745.6 |

Our liability for unrecognized tax benefits, including related interest and penalties, of $50.5 million is excluded from the commitments above as we cannot determine the years in which these positions might ultimately be settled.

We recorded net restructuring costs of $42.0 million and $39.3 million in 2019 and 2018, respectively, in selling and administrative expenses, primarily related to severances and office closures and consolidations in multiple countries and territories. The costs paid, utilized or transferred out of our restructuring reserve was $50.2 million and $37.3 million in 2019 and 2018, respectively. We expect a majority of the remaining $7.3 million reserve will be paid by the end of 2020.

We have entered into guarantee contracts and stand-by letters of credit that total $845.0 million as of December 31, 2019 ($793.4 million for guarantees and $51.6 million for stand-by letters of credit). The guarantees primarily relate to staffing license requirements, operating leases and indebtedness. The stand-by letters of credit mainly relate to workers’ compensation in the United States. If certain conditions were met under these arrangements, we would be required to satisfy our obligation in cash. Due to the nature of these arrangements and our historical experience, we do not expect to make any significant payments under these arrangements. Therefore, they have been excluded from our aggregate commitments identified above. The cost of these guarantees and letters of credit was $1.7 million for 2019.

40

Total capitalization as of December 31, 201 9 was $3,834.9 million, comprised of $1,073.4 million in debt and $2,761.5 million in equity. Debt as a percentage of total capitalization was 28% as of both December 31, 2019 and 2018 and 25% as of December 31, 2017.

Euro Notes

On June 22, 2018, we offered and sold €500.0 million aggregate principal amount of the Company’s 1.750% notes due June 22, 2026 (the “€500.0 million notes”). The net proceeds from the €500.0 million notes of €495.7 million were used to repay our €350.0 million notes due June 22, 2018, with the remaining balance used for general corporate purposes, which included share repurchases. The €500.0 million notes were issued at a price of 99.564% to yield an effective interest rate of 1.809%. Interest on the €500.0 million notes is payable in arrears on June 22 of each year. The €500.0 million notes are unsecured senior obligations and rank equally with all of the Company’s existing and future senior unsecured debt and other liabilities.

Our €400.0 million aggregate principal amount 1.875% notes (the "€400.0 million notes") are due September 2022. When the notes mature, we plan to repay the amounts with available cash, borrowings under our $600.0 million revolving credit facility or a new borrowing. The credit terms, including interest rate and facility fees, of any replacement borrowings will be dependent upon the condition of the credit markets at that time. We currently do not anticipate any problems accessing the credit markets should we decide to replace either the €500.0 million notes or the €400.0 million notes.

Both the €500.0 million notes and €400.0 million notes contain certain customary non-financial restrictive covenants and events of default and are unsecured senior obligations and rank equally with all of our existing and future senior unsecured debt and other liabilities. A portion of these notes has been designated as a hedge of our net investment in our foreign subsidiaries with Euro-functional currency as of December 31, 2019. For this portion of the Euro-denominated notes, since our net investment in these subsidiaries exceeds the respective amount of the designated borrowings, both net of taxes, the related translation gains or losses are included as a component of accumulated other comprehensive loss. (See the Significant Matters Affecting Results of Operations section and Notes 8 and 12 to the Consolidated Financial Statements found in Item 8. "Financial Statements and Supplementary Data" for further information.)

Revolving Credit Agreement

On June 18, 2018, we amended and restated our Five-Year Credit Agreement with a syndicate of commercial banks, principally to revise the termination date of the facility from September 16, 2020 to June 18, 2023. The remaining material terms and conditions of the Agreement are substantially similar to the previous agreement. The Credit Agreement allows for borrowing of $600.0 million in various currencies, and up to $150.0 million may be used for the issuance of stand-by letters of credit. We had no borrowings under this facility as of both December 31, 2019 and 2018. Outstanding letters of credit issued under the Credit Agreement totaled $0.5 million as of both December 31, 2019 and 2018. Additional borrowings of $599.5 million were available to us under the facility as of both December 31, 2019 and 2018.

Under the Credit Agreement, a credit ratings-based pricing grid determines the facility fee and the credit spread that we add to the applicable interbank borrowing rate on all borrowings. At our current credit rating, the annual facility fee is 12.5 basis points paid on the entire facility and the credit spread is 100.0 basis points on any borrowings. A downgrade from both credit agencies would unfavorably impact our facility fees and result in additional costs ranging from approximately $0.2 million to $0.8 million annually.

The Credit Agreement contains customary restrictive covenants pertaining to our management and operations, including limitations on the amount of subsidiary debt that we may incur and limitations on our ability to pledge assets, as well as financial covenants requiring, among other things, that we comply with a leverage ratio (Net Debt-to-Net Earnings before interest and other expenses, provision for income taxes, intangible asset amortization expense, depreciation and amortization expense ("EBITDA")) of not greater than 3.5 to 1 and a fixed charge coverage ratio of not less than 1.5 to 1. The Credit Agreement also contains customary events of default, including, among others, payment defaults, material inaccuracy of representations and warranties, covenant defaults, bankruptcy or involuntary proceedings, certain monetary and non-monetary judgments, change of control and customary ERISA defaults.

41

As defined in the Credit Agreement, we had a net Debt-to-EBITDA ratio of 0.5 7 to 1 (compared to the maximum allowable ratio of 3.5 to 1) and a Fixed Charge Coverage ratio of 5.0 1 to 1 (compared to the minimum required ratio of 1.5 to 1) as of December 31, 201 9.

Other

In addition to the previously mentioned facilities, we maintain separate bank credit lines with financial institutions to meet working capital needs of our subsidiary operations. As of December 31, 2019, such uncommitted credit lines totaled $324.1 million, of which $253.6 million was unused. Under the Credit Agreement, total subsidiary borrowings cannot exceed $300.0 million in the first, second and fourth quarters, and $600.0 million in the third quarter of each year. Due to these limitations, additional borrowings of $229.5 million could have been made under these lines as of December 31, 2019.

Our long-term debt has a rating of Baa1 from Moody's Investor Services and BBB from Standard and Poor's, both with a stable outlook. Both of the credit ratings are investment grade. Rating agencies use proprietary methodology in determining their ratings and outlook which includes, among other things, financial ratios based upon debt levels and earnings performance.

Application of Critical Accounting Policies

The preparation of our financial statements in conformity with accounting principles generally accepted in the United States requires us to make estimates and assumptions that affect the reported amounts. A discussion of the more significant estimates follows. Management has discussed the development, selection and disclosure of these estimates and assumptions with the Audit Committee of our Board of Directors.

Defined Benefit Pension Plans

We sponsor several qualified and nonqualified pension plans covering permanent employees. The most significant plans are located in Switzerland, the United Kingdom, the Netherlands, Germany and France. Annual expense relating to these plans was $17.2 million, $13.9 million and $11.2 million in 2019, 2018 and 2017, respectively, and is estimated to be approximately $33.0 million in 2020. The increase in 2020 estimated pension expense is primarily due to the settlement of a U.S. pension plan in February 2020.

The calculations of annual pension expense and the pension liability required at year-end include various actuarial assumptions such as discount rates, expected rate of return on plan assets, compensation increases and employee turnover rates. We review the actuarial assumptions on an annual basis and make modifications to the assumptions as necessary. We review market data and historical rates, on a country-by-country basis, to check for reasonableness in setting both the discount rate and the expected return on plan assets. We determine the discount rate based on an index of high-quality corporate bond yields and matched-funding yield curve analysis as of the end of each fiscal year. The expected return on plan assets is determined based on the expected returns of the various investment asset classes held in the plans. We estimate compensation increases and employee turnover rates for each plan based on the historical rates and the expected future rates for each respective country. Changes to any of these assumptions will impact annual expense recorded related to the plans.

In determining the estimated 2020 pension expense for non-United States plans, we used a weighted-average discount rate of 1.1% compared to 1.8% for 2019, reflecting the current interest rate environment. We have selected a weighted-average expected return on plan assets of 2.2% for the non-United States plans in determining the 2020 estimated pension expense compared to 2.7% used for the calculation of the 2019 pension expense. Absent any other changes, a 25 basis point increase and decrease in the weighted-average discount rate would impact our 2020 consolidated pension expense by a decrease of $0.2 million and an increase of $0.7 million, respectively. Absent any other changes, a 25 basis point increase or decrease in the weighted-average expected return on plan assets would correspondingly decrease or increase our 2020 consolidated pension expense by $1.4 million. Changes to these assumptions have historically not been significant in any jurisdiction for any reporting period, and no significant adjustments to the amounts recorded have been required in the past or are expected in the future. (See Note 9 to the Consolidated Financial Statements found in Item 8. "Financial Statements and Supplementary Data" for further information.)

42

Income Taxes

We account for income taxes in accordance with the accounting guidance on income taxes. The accounting guidance related to uncertain tax positions requires an evaluation process for all tax positions taken that involves a review of probability for sustaining a tax position. If the probability for sustaining a tax position is more likely than not, which is a 50% threshold, then the tax position is warranted and the largest amount, based on cumulative probability, that is greater than 50% likely of being realized upon settlement is recognized. An uncertain tax position, one which does not meet the 50% threshold, will not be recognized in the financial statements.

We provide for income taxes on a quarterly basis based on an estimated annual tax rate. In determining this rate, we make estimates about taxable income for each of our largest locations worldwide, as well as the tax rate that will be in effect for each location. To the extent these estimates change during the year, or actual results differ from these estimates, our estimated annual tax rate may change between quarterly periods and may differ from the actual effective tax rate for the year.

In December 2017, the Tax Act made broad changes to the United States tax code, including a reduction of the United States federal corporate income tax rate from 35% to 21% effective January 1, 2018 and a transition to a Territorial Tax regime resulting in a one-time transition tax on the mandatory deemed repatriation of unremitted post-1986 non-United States earnings. The Tax Act also established new provisions related to Global Intangible Low-Taxed Income ("GILTI"), Foreign-Derived Intangible Income (“FDII”) and a Base Erosion and Anti-abuse Tax (“BEAT”). The computation of these new provisions is highly complex, and our estimates could significantly change as a result of new rules or guidance from the various standard-setting bodies.

Goodwill Impairment

In accordance with the accounting guidance on goodwill, we perform an annual impairment test of goodwill at our reporting unit level during the third quarter, or more frequently if events or circumstances change that would more likely than not reduce the fair value of our reporting units below their carrying value.

Estimated cash flows and goodwill are grouped at the reporting unit level, which the company has determined to be a component of the operating segments for which discrete financial information is available and for which segment management regularly reviews the reporting results.

We evaluate the recoverability of goodwill utilizing an income approach that estimates the fair value of the future discounted cash flows to which the goodwill relates. This approach reflects management’s internal outlook of the reporting units, which is believed to be the best determination of value due to management’s insight and experience with the reporting units. Significant assumptions used in our goodwill impairment test during the third quarter of 2019 included: expected future revenue growth rates, operating unit profit margins, working capital levels, discount rates, and a terminal value multiple. The expected future revenue growth rates and operating unit profit margins were determined after taking into consideration our historical revenue growth rates and operating unit profit margins, our assessment of future market potential, and our expectations of future business performance.

We believe that the future discounted cash flow valuation model provides the most reasonable and meaningful fair value estimate based on the reporting units’ projections of future operating results and cash flows and is consistent with our view of how market participants would value the company’s reporting units in an orderly transaction.

In the event the fair value of a reporting unit is less than the carrying value, including goodwill, we would record an impairment charge based on the excess of a reporting units’ carrying amount over its fair value.

During the second quarter of 2019, we determined that it was more likely than not that the fair value of the Germany reporting unit was below its carrying amount and performed an interim goodwill impairment test. As a result of the interim test, we wrote down the carrying value of the Germany reporting unit down to its estimated fair value and recognized a non-cash impairment charge loss of $60.2 million during the second quarter of 2019.

In addition, in the second quarter of 2019, we recorded an impairment charge of $3.8 million related to our New Zealand operations as a result of it not meeting profitability expectations.

We performed our annual impairment test of our goodwill during the third quarter of 2019, 2018 and 2017, and there was no impairment of our goodwill as a result of our annual tests.

43

The table below provides our reporting units’ estimated fair values and carrying values, determined as part of our annual goodwill impairment test performed in the third quarter, representing approximately 80% of our consolidated goodwill balance as of September 30, 2019.

(in millions) |  | France |  |  | United States |  |  | United Kingdom |  |  | Right Management |  | Germany |  |  | Canada |  |  | Netherlands |
Estimated fair values |  | $ | 2,723.2 |  |  | $ | 1,386.4 |  |  | $ | 407.6 |  |  | 308.9 |  | $ | 265.8 |  |  | $ | 184.2 |  |  | $ | 158.7 |
Carrying values |  |  | 1,302.9 |  |  |  | 801.5 |  |  |  | 337.2 |  |  | 126.6 |  |  | 262.8 |  |  |  | 92.0 |  |  |  | 129.1 |

The fair value of each reporting unit was at least 20% in excess of the respective reporting unit’s carrying value with the exception of the Germany reporting unit. Key assumptions included in the Germany discounted cash flow valuation performed during the third quarter of 2019 included a discount rate of 10.8% and a terminal value revenue growth rate of 2%. Should the operations of the business incur significant declines in profitability and cash flow due to significant and long-term deterioration in macroeconomic, industry and market conditions, some or all of the recorded goodwill, which was $64.8 million as of September 30, 2019, could be subject to impairment.

44

Item 7A. | Quantitative and Qualitative Disclosures about Market Risk

Significant Matters Affecting Results of Operations

Market Risks

We are exposed to the impact of foreign currency exchange rate fluctuations and interest rate changes.

Exchange Rates

Our exposure to foreign currency exchange rates relates primarily to our foreign subsidiaries and our Euro-denominated borrowings. For our foreign subsidiaries, exchange rates impact the United States dollar value of our reported earnings, our investments in the subsidiaries and the intercompany transactions with the subsidiaries.

Approximately 88% of our revenues and profits are generated outside of the United States, with 48% generated from our European operations with a Euro-functional currency. As a result, fluctuations in the value of foreign currencies against the United States dollar, particularly the Euro, may have a significant impact on our reported results. Revenues and expenses denominated in foreign currencies are translated into United States dollars at the average exchange rates each month. Consequently, as the value of the United States dollar changes relative to the currencies of our major markets, our reported results vary.

The United States dollar generally strengthened against many of the currencies of our major markets in 2019, whereas it generally weakened in 2018. Revenues from services in constant currency were 4.2% higher and 2.0% lower than reported revenues in 2019 and 2018, respectively. A change in the strength of the United States dollar by an additional 10% would have impacted our revenues from services by approximately 8.8% from the amounts reported in both 2019 and 2018.

Fluctuations in currency exchange rates also impact the United States dollar amount of our shareholders’ equity. The assets and liabilities of our non-United States subsidiaries are translated into United States dollars at the exchange rates in effect at year-end. The resulting translation adjustments are recorded in shareholders’ equity as a component of accumulated other comprehensive loss. The United States dollar strengthened relative to many foreign currencies as of December 31, 2019 compared to December 31, 2018, while it weakened against certain currencies in which we hold significant balances. Consequently, shareholders’ equity increased by $22.5 million as a result of the foreign currency translation as of December 31, 2019. If the United States dollar had weakened an additional 10% as of December 31, 2019, resulting translation adjustments recorded in shareholders’ equity would have increased by approximately $186.2 million from the amounts reported.

As of December 31, 2018, the United States dollar strengthened relative to many foreign currencies compared to December 31, 2017. Consequently, shareholders’ equity decreased by $108.7 million as a result of the foreign currency translation as of December 31, 2018. If the United States dollar had strengthened an additional 10% as of December 31, 2018, resulting translation adjustments recorded in shareholders’ equity would have decreased by approximately $198.5 million from the amounts reported.

Although currency fluctuations impact our reported results and shareholders’ equity, such fluctuations generally do not affect our cash flow or result in actual economic gains or losses. Substantially all of our subsidiaries derive revenues and incur expenses within a single country and, consequently, do not generally incur currency risks in connection with the conduct of their normal business operations. We generally have few cross-border transfers of funds, except for transfers to the United States for payment of license fees and interest expense on intercompany loans, working capital loans made between the United States and our foreign subsidiaries, dividends from our foreign subsidiaries, and payments between certain countries and territories for services provided. To reduce the currency risk related to these transactions, we may borrow funds in the relevant foreign currency under our revolving credit agreement or we may enter into a forward contract to hedge the transfer.

As of December 31, 2019, we had outstanding $1,002.9 million in principal amount of Euro-denominated notes (€900.0 million). These notes have been designated as a hedge of our net investment in subsidiaries with a Euro-functional currency as of December 31, 2019. Since our net investment in these subsidiaries exceeds the respective amount of the designated borrowings, the related translation gains or losses are included as a component of accumulated other comprehensive loss. Shareholders’ equity increased by $17.7 million, net of tax, due to changes in accumulated other comprehensive loss during 2019, due to the currency impact on these designated borrowings.

45

The hypothetical impact of the stated change in rates on 2019 total other comprehensive income (loss) for the Euro Notes is as follows:

2019 (in millions) Market Sensitive Instrument |  | 10% Depreciation in Exchange Rates |
Euro Notes: |  |  |  |
€500.0, 1.81% Notes due June 2026 |  | $ | 56.1 |
€400.0, 1.91% Notes due September 2022 |  |  | 44.9 |

Interest Rates

Our exposure to market risk for changes in interest rates relates primarily to our variable rate long-term debt obligations. We have historically managed interest rates through the use of a combination of fixed- and variable-rate borrowings. As of December 31, 2019, we had the following fixed- and variable-rate borrowings:

(in millions) |  | Amount |  |  | Weighted- Average Interest Rate(1) |
Variable-rate borrowings |  | $ | 61.0 |  |  |  | 7.7 | %
Fixed-rate borrowings |  |  | 1,012.4 |  |  |  | 1.9 |
Total debt |  | $ | 1,073.4 |  |  |  | 2.2 | %

(1) The rates are impacted by currency exchange rate movements.

Impact of Economic Conditions

One of the principal attractions of using workforce solutions and service providers is to maintain a flexible supply of labor to meet changing economic conditions. Therefore, the industry has been and remains sensitive to economic cycles. To help minimize the effects of these economic cycles, we offer clients a continuum of services to meet their needs throughout the business cycle. We believe that the breadth of our operations and the diversity of our service mix cushion us against the impact of an adverse economic cycle in any single country or industry. However, adverse economic conditions in any of our largest markets, or in several markets simultaneously, would have a material impact on our consolidated financial results.

Recently Issued Accounting Standards

See Note 1 to the Consolidated Financial Statements found in Item 8. "Financial Statements and Supplementary Data."

46

Item 8.Financial Statements and Supplementary Data

|  | Page Number
Index to Consolidated Financial Statements: |  |
Report of Independent Registered Public Accounting Firm |  | 48
Consolidated Statements of Operations for the years ended December 31, 2019, 2018 and 2017 |  | 51
Consolidated Statements of Comprehensive Income for the years ended December 31, 2019, 2018 and 2017 |  | 51
Consolidated Balance Sheets as of December 31, 2019 and 2018 |  | 52
Consolidated Statements of Cash Flows for the years ended December 31, 2019, 2018 and 2017 |  | 53
Consolidated Statements of Shareholders’ Equity for the years ended December 31, 2019, 2018 and 2017 |  | 54
Notes to Consolidated Financial Statements |  | 55

47

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Shareholders of ManpowerGroup Inc.

Opinion on Internal Control over Financial Reporting

We have audited the internal control over financial reporting of ManpowerGroup Inc. and subsidiaries (the “Company”) as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended December 31, 2019 of the Company and our report dated February 21, 2020 expressed an unqualified opinion on those financial statements and included an explanatory paragraph regarding the Company’s adoption of Accounting Standards Update ASU No. 2016-02, Leases (Topic 842).

Basis for Opinion

The Company's management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Deloitte & Touche LLP

Milwaukee, Wisconsin

February 21, 2020

48

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Shareholders of ManpowerGroup Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of ManpowerGroup Inc. and subsidiaries (the “Company”) as of December 31, 2019 and 2018, and the related consolidated statements of operations, comprehensive income, shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2019 and the related notes and the schedule listed in the Index at Item 15(a)(2) (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019, in conformity with accounting principles generally accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 21, 2020 expressed an unqualified opinion on the Company’s internal control over financial reporting.

Change in Accounting Principle

As discussed in Note 1 to the financial statements, the Company has changed its method of accounting for leases, effective January 1, 2019, due to the adoption of Accounting Standards Update ASU No. 2016-02, Leases (Topic 842), using the modified retrospective transition approach.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Goodwill - Germany, United Kingdom, United States, and Netherlands Reporting Units – Refer to Notes 1 and 7 to the financial statements

Critical Audit Matter Description

The Company’s evaluation of goodwill for impairment involves the comparison of the estimated fair value of each reporting unit to its carrying value. The annual impairment test of goodwill at a reporting unit level is performed annually during the third quarter, or more frequently if events or circumstances indicate the fair value of a reporting unit may be below its respective carrying value. The Company used the discounted cash flow model to estimate

49

fair value, which requires management to make significant estimates and assumptions related to discount rates and forecasts of future revenues and operating unit profit margins. Changes in these assumptions could have a significant impact on either the fair value, the amount of any goodwill impairment charge, or both.

During the second quarter of 2019 the company identified circumstances that caused it to evaluate the goodwill associated with the Germany reporting unit for potential impairment. The Company updated their cash flow estimates as of June 30, 2019 to reflect current market conditions and as a result of the test recorded a $60.2 million impairment of goodwill based on the excess of the Germany reporting unit’s carrying amount over its estimated fair value. As of December 31, 2019, the remaining goodwill balance for the Germany reporting unit was $67.2 million.

Subsequent to the impairment charge recorded during the second quarter of 2019, the Company performed its annual impairment test of goodwill during the third quarter. Because the estimated fair values of each of the Company’s reporting units exceeded their carrying values, no additional impairments were recorded.

Given that forecasted revenues and operating unit profit margins for the Germany, Netherlands, United Kingdom, and United States reporting units are highly sensitive to changes in demand, sales and customer mix, and efficiency of operations, and considering the low excess fair value of these reporting units, auditing these assumptions and the selection of the discount rates involved especially subjective judgment. As a result, we identified the Company’s evaluations of goodwill impairment for the Germany, Netherlands, United Kingdom, and United States reporting units as a critical audit matter due to the high degree of auditor judgment and the increased extent of effort that was required when performing audit procedures to evaluate the reasonableness of management’s estimates and assumptions related to the forecasts of revenue and operating unit profit margins, as well as the selection of discount rates, including the need to involve our fair value specialists.

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to forecasts of future revenues and operating unit profit margins (“forecasts”), and the selection of discount rates for the Germany, Netherlands, United Kingdom, and United States reporting units included the following, among others:

| • | We tested the effectiveness of controls over goodwill, including controls over the forecasts related to revenue and operating unit profit margin and selection of discount rates.

| • | We evaluated management’s ability to accurately forecast revenue and operating unit margins by performing a retrospective review of prior forecasts compared to actual results.

| • | We evaluated the reasonableness of management’s current revenue and operating unit margin forecasts by comparing the forecasts to (1) historical results (2) internal communications to management and the Board of Directors, and (3) forecasted information included in Company press releases, analyst and industry reports of the Company and companies in its peer group.

| • | With the assistance of our fair value specialists, we evaluated the reasonableness of management’s fair value estimate by:

| o | Developing an independent range of fair values based on market multiples of similar companies and comparing this to the company’s estimated fair values.

| o | Testing the source information underlying the determination of the discount rate and the mathematical accuracy of the calculation.

| o | Developing a range of independent estimates of discount rates and comparing those to the discount rates selected by management.

/s/ Deloitte & Touche LLP

Milwaukee, Wisconsin

February 21, 2020

We have served as the Company's auditor since 2005.

50

CONSOLIDATED STATEMENTS OF OPERATIONS

in millions, except per share data

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Revenues from services |  | $ | 20,863.5 |  |  | $ | 21,991.2 |  |  | $ | 21,034.3 |
Cost of services |  |  | 17,488.4 |  |  |  | 18,412.2 |  |  |  | 17,549.7 |
Gross profit |  |  | 3,375.1 |  |  |  | 3,579.0 |  |  |  | 3,484.6 |
Selling and administrative expenses, excluding goodwill impairment charge |  |  | 2,666.2 |  |  |  | 2,782.3 |  |  |  | 2,695.4 |
Goodwill impairment charge |  |  | 64.0 |  |  |  | — |  |  |  | — |
Selling and administrative expenses |  |  | 2,730.2 |  |  |  | 2,782.3 |  |  |  | 2,695.4 |
Operating profit |  |  | 644.9 |  |  |  | 796.7 |  |  |  | 789.2 |
Interest and other (income) expenses, net |  |  | (40.6 | ) |  |  | 42.0 |  |  |  | 51.9 |
Earnings before income taxes |  |  | 685.5 |  |  |  | 754.7 |  |  |  | 737.3 |
Provision for income taxes |  |  | 219.8 |  |  |  | 198.0 |  |  |  | 191.9 |
Net earnings |  | $ | 465.7 |  |  | $ | 556.7 |  |  | $ | 545.4 |
Net earnings per share - basic |  | $ | 7.78 |  |  | $ | 8.62 |  |  | $ | 8.13 |
Net earnings per share - diluted |  | $ | 7.72 |  |  | $ | 8.56 |  |  | $ | 8.04 |
Weighted average shares - basic |  |  | 59.9 |  |  |  | 64.6 |  |  |  | 67.1 |
Weighted average shares - diluted |  |  | 60.3 |  |  |  | 65.1 |  |  |  | 67.9 |

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

in millions

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Net earnings |  | $ | 465.7 |  |  | $ | 556.7 |  |  | $ | 545.4 |
Other comprehensive (loss) income: |  |  |  |  |  |  |  |  |  |  |  |
Foreign currency translation |  |  | (11.0 | ) |  |  | (135.5 | ) |  |  | 201.4 |
Translation adjustments on derivative instruments, net of income taxes of $3.8, $10.2 and $(34.3), respectively |  |  | 17.8 |  |  |  | 35.2 |  |  |  | (64.7 | )
Reclassification of currency translation adjustment to income related to disposition of Manpower Switzerland partially held equity interest (see Note 4) |  |  | (32.5 | ) |  |  | — |  |  |  | — |
Reclassification of currency translation adjustment to income related to disposition of ManpowerGroup Greater China Limited partially held equity interest (see Note 4) |  |  | 6.2 |  |  |  | — |  |  |  | — |
Translation adjustments on long-term intercompany loans |  |  | 15.7 |  |  |  | (8.4 | ) |  |  | 4.9 |
Unrealized loss on investments, net of income taxes of $(0.8) for 2017 |  |  | — |  |  |  | — |  |  |  | (3.3 | )
Defined benefit pension plans and retiree health care plan, net of income taxes of $(8.1), $4.6 and $(0.1), respectively |  |  | (37.4 | ) |  |  | 12.4 |  |  |  | (0.4 | )
Total other comprehensive (loss) income |  | $ | (41.2 | ) |  | $ | (96.3 | ) |  | $ | 137.9 |
Comprehensive income |  | $ | 424.5 |  |  | $ | 460.4 |  |  | $ | 683.3 |

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

51

CONSOLIDATED BALANCE SHEETS

in millions, except share and per share data

December 31 |  | 2019 |  |  | 2018 |
ASSETS |  |  |  |  |  |  |  |
Current Assets |  |  |  |  |  |  |  |
Cash and cash equivalents |  | $ | 1,025.8 |  |  | $ | 591.9 |
Accounts receivable, less allowance for doubtful accounts of $113.5 and $115.7, respectively |  |  | 5,273.1 |  |  |  | 5,276.1 |
Prepaid expenses and other assets |  |  | 185.6 |  |  |  | 129.1 |
Total current assets |  |  | 6,484.5 |  |  |  | 5,997.1 |
Other Assets |  |  |  |  |  |  |  |
Goodwill |  |  | 1,260.1 |  |  |  | 1,297.1 |
Intangible assets, less accumulated amortization of $389.4 and $367.7, respectively |  |  | 268.6 |  |  |  | 246.3 |
Operating lease right-of-use asset |  |  | 448.5 |  |  |  | — |
Other assets |  |  | 618.8 |  |  |  | 826.7 |
Total other assets |  |  | 2,596.0 |  |  |  | 2,370.1 |
Property and Equipment |  |  |  |  |  |  |  |
Land, buildings, leasehold improvements and equipment |  |  | 605.5 |  |  |  | 613.6 |
Less: accumulated depreciation and amortization |  |  | 462.2 |  |  |  | 461.0 |
Net property and equipment |  |  | 143.3 |  |  |  | 152.6 |
Total assets |  | $ | 9,223.8 |  |  | $ | 8,519.8 |
LIABILITIES AND SHAREHOLDERS' EQUITY |  |  |  |  |  |  |  |
Current Liabilities |  |  |  |  |  |  |  |
Accounts payable |  | $ | 2,474.9 |  |  | $ | 2,266.7 |
Employee compensation payable |  |  | 206.4 |  |  |  | 209.7 |
Accrued liabilities |  |  | 545.4 |  |  |  | 411.0 |
Accrued payroll taxes and insurance |  |  | 649.7 |  |  |  | 729.8 |
Value added taxes payable |  |  | 504.0 |  |  |  | 508.6 |
Short-term borrowings and current maturities of long-term debt |  |  | 61.0 |  |  |  | 50.1 |
Total current liabilities |  |  | 4,441.4 |  |  |  | 4,175.9 |
Other liabilities |  |  |  |  |  |  |  |
Long-term debt |  |  | 1,012.4 |  |  |  | 1,025.3 |
Long-term operating lease liability |  |  | 336.7 |  |  |  | — |
Other long-term liabilities |  |  | 671.8 |  |  |  | 620.1 |
Total other liabilities |  |  | 2,020.9 |  |  |  | 1,645.4 |
Shareholders’ Equity |  |  |  |  |  |  |  |
Preferred stock, $.01 par value, authorized 25,000,000 shares, none issued |  |  | — |  |  |  | — |
Common stock, $.01 par value, authorized 125,000,000 shares, issued 117,190,883 and 116,795,899 shares, respectively |  |  | 1.2 |  |  |  | 1.2 |
Capital in excess of par value |  |  | 3,370.6 |  |  |  | 3,337.5 |
Retained earnings |  |  | 3,494.1 |  |  |  | 3,157.7 |
Accumulated other comprehensive loss |  |  | (441.0 | ) |  |  | (399.8 | )
Treasury stock at cost, 58,517,128 and 56,044,485 shares, respectively |  |  | (3,681.9 | ) |  |  | (3,471.7 | )
Total ManpowerGroup shareholders' equity |  |  | 2,743.0 |  |  |  | 2,624.9 |
Noncontrolling interests |  |  | 18.5 |  |  |  | 73.6 |
Total shareholders’ equity |  |  | 2,761.5 |  |  |  | 2,698.5 |
Total liabilities and shareholders’ equity |  | $ | 9,223.8 |  |  | $ | 8,519.8 |

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

52

CONSOLIDATED STATEMENTS OF CASH FLOWS

in millions

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Cash Flows from Operating Activities |  |  |  |  |  |  |  |  |  |  |  |
Net earnings |  | $ | 465.7 |  |  | $ | 556.7 |  |  | $ | 545.4 |
Adjustments to reconcile net earnings to net cash provided by operating activities: |  |  |  |  |  |  |  |  |  |  |  |
Depreciation and amortization |  |  | 77.2 |  |  |  | 85.8 |  |  |  | 84.4 |
Non-cash gain on disposition of previously held equity interest |  |  | (80.4 | ) |  |  | — |  |  |  | — |
Non-cash gain on disposition of previously held controlling interest |  |  | (30.4 | ) |  |  | — |  |  |  | — |
Non-cash goodwill impairment charge |  |  | 64.0 |  |  |  | — |  |  |  | — |
Deferred income taxes |  |  | (43.0 | ) |  |  | (11.9 | ) |  |  | (196.8 | )
Provision for doubtful accounts |  |  | 21.8 |  |  |  | 23.0 |  |  |  | 18.1 |
Share-based compensation |  |  | 26.3 |  |  |  | 27.8 |  |  |  | 28.7 |
Change in operating assets and liabilities, excluding the impact of acquisitions: |  |  |  |  |  |  |  |  |  |  |  |
Accounts receivable |  |  | (80.2 | ) |  |  | (146.4 | ) |  |  | (544.9 | )
Other assets |  |  | 122.3 |  |  |  | 58.7 |  |  |  | (68.6 | )
Other liabilities |  |  | 271.1 |  |  |  | (110.6 | ) |  |  | 534.6 |
Cash provided by operating activities |  |  | 814.4 |  |  |  | 483.1 |  |  |  | 400.9 |
Cash Flows from Investing Activities |  |  |  |  |  |  |  |  |  |  |  |
Capital expenditures |  |  | (52.9 | ) |  |  | (64.7 | ) |  |  | (54.7 | )
Acquisitions of businesses, net of cash acquired |  |  | 77.8 |  |  |  | (9.1 | ) |  |  | (32.7 | )
Impact to cash resulting from deconsolidation of subsidiaries |  |  | (57.9 | ) |  |  | — |  |  |  | — |
Proceeds from the sale of subsidiaries, investments, property and equipment |  |  | 16.8 |  |  |  | 18.9 |  |  |  | 12.9 |
Cash used in investing activities |  |  | (16.2 | ) |  |  | (54.9 | ) |  |  | (74.5 | )
Cash Flows from Financing Activities |  |  |  |  |  |  |  |  |  |  |  |
Net change in short-term borrowings |  |  | 11.2 |  |  |  | 3.5 |  |  |  | 5.5 |
Proceeds from long-term debt |  |  | 9.6 |  |  |  | 583.3 |  |  |  | 0.1 |
Repayments of long-term debt |  |  | (1.3 | ) |  |  | (408.6 | ) |  |  | (0.4 | )
Payments for debt issuance costs |  |  | — |  |  |  | (2.5 | ) |  |  | — |
Payments of contingent consideration for acquisitions |  |  | (22.8 | ) |  |  | (18.6 | ) |  |  | (13.0 | )
Proceeds from share-based awards |  |  | 7.0 |  |  |  | 5.2 |  |  |  | 44.2 |
Payments to noncontrolling interests |  |  | (2.1 | ) |  |  | (1.9 | ) |  |  | (10.0 | )
Other share-based award transactions |  |  | (7.2 | ) |  |  | (17.3 | ) |  |  | (18.1 | )
Repurchases of common stock |  |  | (203.0 | ) |  |  | (500.7 | ) |  |  | (203.9 | )
Dividends paid |  |  | (129.3 | ) |  |  | (127.3 | ) |  |  | (123.7 | )
Miscellaneous, net |  |  | 0.5 |  |  |  | — |  |  |  | — |
Cash used in financing activities |  |  | (337.4 | ) |  |  | (484.9 | ) |  |  | (319.3 | )
Effect of exchange rate changes on cash |  |  | (26.9 | ) |  |  | (40.4 | ) |  |  | 83.4 |
Change in cash and cash equivalents |  |  | 433.9 |  |  |  | (97.1 | ) |  |  | 90.5 |
Cash and cash equivalents, beginning of year |  |  | 591.9 |  |  |  | 689.0 |  |  |  | 598.5 |
Cash and cash equivalents, end of year |  | $ | 1,025.8 |  |  | $ | 591.9 |  |  | $ | 689.0 |
Supplemental Cash Flow Information |  |  |  |  |  |  |  |  |  |  |  |
Cash paid during the period for: |  |  |  |  |  |  |  |  |  |  |  |
Interest |  | $ | 42.4 |  |  | $ | 49.9 |  |  | $ | 37.0 |
Income taxes, net |  | $ | 179.2 |  |  | $ | 184.6 |  |  | $ | 127.1 |
Operating lease liabilities |  | $ | 150.1 |  |  | $ | — |  |  | $ | — |
Non-cash operating activity: |  |  |  |  |  |  |  |  |  |  |  |
Right-of-use assets obtained in exchange for new operating lease liabilities |  | $ | 129.3 |  |  | $ | — |  |  | $ | — |

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

53

CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

in millions, except share and per share data

|  | ManpowerGroup Shareholders |  |  |  |  |  |  |  |  |
|  | Common Stock |  |  | Capital in |  |  |  |  |  |  | Accumulated Other |  |  |  |  |  |  | Non- |  |  |  |  |
|  | Shares Issued |  |  | Par Value |  |  | Excess of Par Value |  |  | Retained Earnings |  |  | Comprehensive (Loss) Income |  |  | Treasury Stock |  |  | controlling Interests |  |  | Total |
Balance, January 1, 2017 |  |  | 115,115,748 |  |  | $ | 1.2 |  |  | $ | 3,227.2 |  |  | $ | 2,291.3 |  |  | $ | (426.1 | ) |  | $ | (2,731.7 | ) |  | $ | 84.5 |  |  | $ | 2,446.4 |
Net earnings |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 545.4 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 545.4 |
Other comprehensive income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 137.9 |  |  |  |  |  |  |  |  |  |  |  | 137.9 |
Issuances under equity plans, including tax benefits |  |  | 1,187,981 |  |  |  |  |  |  |  | 44.2 |  |  |  |  |  |  |  |  |  |  |  | (18.1 | ) |  |  |  |  |  |  | 26.1 |
Share-based compensation expense |  |  |  |  |  |  |  |  |  |  | 28.7 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 28.7 |
Dividends ($1.86 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (123.7 | ) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (123.7 | )
Repurchases of common stock |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (203.9 | ) |  |  |  |  |  |  | (203.9 | )
Noncontrolling interest transactions |  |  |  |  |  |  |  |  |  |  | 2.5 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (1.8 | ) |  |  | 0.7 |
Balance, December 31, 2017 |  |  | 116,303,729 |  |  |  | 1.2 |  |  |  | 3,302.6 |  |  |  | 2,713.0 |  |  |  | (288.2 | ) |  |  | (2,953.7 | ) |  |  | 82.7 |  |  |  | 2,857.6 |
Unrealized gain reclassified due to new accounting guidance on investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 15.3 |  |  |  | (15.3 | ) |  |  |  |  |  |  |  |  |  |  | — |
Net earnings |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 556.7 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 556.7 |
Other comprehensive loss |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (96.3 | ) |  |  |  |  |  |  |  |  |  |  | (96.3 | )
Issuances under equity plans |  |  | 492,170 |  |  |  |  |  |  |  | 5.2 |  |  |  |  |  |  |  |  |  |  |  | (17.3 | ) |  |  |  |  |  |  | (12.1 | )
Share-based compensation expense |  |  |  |  |  |  |  |  |  |  | 27.8 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 27.8 |
Dividends ($2.02 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (127.3 | ) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (127.3 | )
Repurchases of common stock |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (500.7 | ) |  |  |  |  |  |  | (500.7 | )
Noncontrolling interest transactions |  |  |  |  |  |  |  |  |  |  | 1.9 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (9.1 | ) |  |  | (7.2 | )
Balance, December 31, 2018 |  |  | 116,795,899 |  |  |  | 1.2 |  |  |  | 3,337.5 |  |  |  | 3,157.7 |  |  |  | (399.8 | ) |  |  | (3,471.7 | ) |  |  | 73.6 |  |  |  | 2,698.5 |
Net earnings |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 465.7 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 465.7 |
Other comprehensive loss |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (41.2 | ) |  |  |  |  |  |  |  |  |  |  | (41.2 | )
Issuances under equity plans |  |  | 394,984 |  |  |  |  |  |  |  | 7.0 |  |  |  |  |  |  |  |  |  |  |  | (7.2 | ) |  |  |  |  |  |  | (0.2 | )
Share-based compensation expense |  |  |  |  |  |  |  |  |  |  | 26.3 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 26.3 |
Dividends ($2.18 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (129.3 | ) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (129.3 | )
Repurchases of common stock |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (203.0 | ) |  |  |  |  |  |  | (203.0 | )
Noncontrolling interest transactions |  |  |  |  |  |  |  |  |  |  | (0.2 | ) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (55.1 | ) |  |  | (55.3 | )
Balance, December 31, 2019 |  |  | 117,190,883 |  |  | $ | 1.2 |  |  | $ | 3,370.6 |  |  | $ | 3,494.1 |  |  | $ | (441.0 | ) |  | $ | (3,681.9 | ) |  | $ | 18.5 |  |  | $ | 2,761.5 |

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

54

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

in millions, except share and per share data

(1) Summary of Significant Accounting Policies

Nature of Operations

ManpowerGroup Inc. is a world leader in the innovative workforce solutions and services industry. Our global network of over 2,500 offices in 75 countries and territories allows us to meet the needs of our global, multinational and local clients across all major industry segments. Our largest operations, based on revenues, are located in France, the United States, the United Kingdom and Italy. We specialize in permanent, temporary and contract recruitment and assessment; training and development; outsourcing; career management and workforce consulting services. We provide services to a wide variety of clients, none of which individually comprise a significant portion of revenues for us as a whole.

Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses for the reporting period. Actual results could differ from these estimates.

Basis of Consolidation

The Consolidated Financial Statements include our operating results and the operating results of all of our majority-owned subsidiaries and entities in which we have a controlling financial interest. We have a controlling financial interest if we own a majority of the outstanding voting common stock and the noncontrolling shareholders do not have substantive participating rights, or we have significant control over an entity through contractual or economic interests in which we are the primary beneficiary. We account for equity investments in companies over which we have the ability to exercise significant influence, but not control, using the equity method of accounting. We recognize our ownership share of earnings of these equity method investments, amortization of basis differences, and related gains or losses in the Consolidated Financial Statements. These investments, as well as certain other relationships, are also evaluated for consolidation under the accounting guidance on consolidation of variable interest entities. These investments were $97.8 and $161.4 as of December 31, 2019 and 2018, respectively, and are included in other assets in the Consolidated Balance Sheets. Included in shareholders’ equity as of December 31, 2019 and 2018 are $3.4 and $105.2, respectively, of unremitted earnings from investments accounted for using the equity method. The decreases in the amounts above relate to our acquisition of the remaining controlling interest in our Swiss franchise. The remaining amounts as of December 31, 2019 relate to accounting for our remaining interest in ManpowerGroup Greater China under the equity method subsequent to deconsolidation (see Note 4 for further information). All significant intercompany accounts and transactions have been eliminated in consolidation.

Revenues

As of January 1, 2018, we adopted the new accounting guidance on revenue recognition using the modified retrospective approach applied to those contracts that were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under the new guidance, while prior periods continue to be reported in accordance with previous accounting guidance. We determined that no cumulative effect adjustment to retained earnings was necessary upon adoption as there were no significant revenue recognition differences identified between the new and previous accounting guidance.

We recognize revenues when control of the promised services is transferred to our clients, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services. Our revenues are recorded net of any sales, value added, or other taxes collected from our clients.

55

A performance obligation is a promise in a contract to transfer a distinct service to the client, and it is the unit of account in the new accounting guidance for revenue recognition. The majority of our contracts have a single performance obligation as the promise to transfer the individual services is not separately identifiable from other promises in our contracts and, therefore, is not distinct. However, we have multiple performance obligations within our Recruitment Process Outsourcing (RPO) contracts as discussed below. For performance obligations that we satisfy over time, revenues are recognized by consistently applying a method of measuring progress toward satisfaction of that performance obligation. We generally utilize an input measure of time (e.g., hours, weeks, months) of service provided, which most accurately depicts the progress toward completion of each performance obligation.

We generally determine standalone selling prices based on the prices included in the client contracts, using expected costs plus margin, or other observable prices. The price as specified in our client contracts is generally considered the standalone selling price as it is an observable input that depicts the price as if sold to a similar client in similar circumstances. Certain client contracts have variable consideration, including credits, sales allowances, rebates or other similar items that generally reduce the transaction price. We estimate variable consideration using whichever method, either the expected value method or most likely amount method, better predicts the amount of consideration to which we will become entitled based on the terms of the client contract and historical evidence. These amounts may be constrained and are only included in revenues to the extent we do not expect a significant reversal when the uncertainty associated with the variable consideration is resolved. Our variable consideration amounts are not material, and we do not believe that there will be significant changes to our estimates.

Our client contracts generally include standard payment terms acceptable in each of the countries and territories in which we operate. The payment terms vary by the type and location of our clients and services offered. Client payments are typically due approximately 60 days after invoicing but may be a shorter or longer term depending on the contract. Our client contracts are generally short-term in nature with a term of one year or less. The timing between satisfaction of the performance obligation, invoicing and payment is not significant. For certain services and client types, we may require payment prior to delivery of services to the client, for which deferred revenue is recorded.

In certain scenarios where a third-party vendor is involved in our revenue transactions with our clients, we evaluate whether we are the principal or the agent in the transaction. In situations where we act as principal in the transaction, we control the performance obligation prior to transfer to the client, and we report the related amounts as gross revenues and cost of services. When we act as agent in the transaction, we do not control the performance obligation prior to transfer to the client, and we report the related amounts as revenues on a net basis. A majority of these agent transactions occur within our TAPFIN - Managed Service Provider (MSP) programs where our performance obligation is to manage our client’s contingent workforce, and we earn a commission based on the amount of staffing services that are managed through the program. We are the agent in these transactions as we do not control the third-party providers' staffing services provided to the client through our MSP program prior to those services being transferred to the client.

For certain client contracts where we recognize revenues over time, we recognize the amount that we have the right to invoice, which corresponds directly to the value provided to the client of our performance to date.

As allowed under the new guidance, we do not disclose the amount of unsatisfied performance obligations for client contracts with an original expected length of one year or less and those client contracts for which we recognize revenues at the amount to which we have the right to invoice for services performed. We have other contracts with revenues expected to be recognized subsequent to December 31, 2019 related to remaining performance obligations, which are not material.

Accounts Receivable, Contract Assets and Contract Liabilities

We record accounts receivable when our right to consideration becomes unconditional. Contract assets primarily relate to our rights to consideration for services provided that they are conditional on satisfaction of future performance obligations. We record contract liabilities (deferred revenue) when payments are made or due prior to the related performance obligations being satisfied. The current portion of our contract liabilities is included in accrued liabilities in our Consolidated Balance Sheets. We do not have any material contract assets or long-term contract liabilities.

Our deferred revenue was $44.5 at December 31, 2019 and $42.8 at December 31, 2018. We recognized the entire amount of the deferred revenue balance as of December 31, 2018 as revenue during the year ended December 31, 2019.

56

Allowance for Doubtful Accounts

We have an allowance for doubtful accounts recorded as an estimate of the accounts receivable balance that may not be collected. This allowance is calculated on an entity-by-entity basis with consideration for historical write-off experience, the current aging of receivables and a specific review for potential bad debts. Items that affect this balance mainly include bad debt expense and the write-off of accounts receivable balances.

Bad debt expense is recorded as selling and administrative expenses in our Consolidated Statements of Operations and was $21.8, $23.0 and $18.1 in 2019, 2018 and 2017, respectively. Factors that would cause this provision to increase primarily relate to increased bankruptcies by our clients and other difficulties collecting amounts billed. On the other hand, an improved write-off experience and aging of receivables would result in a decrease to the provision. Write-offs were $19.1, $12.0 and $17.6 for 2019, 2018 and 2017, respectively.

Advertising Costs

We expense production costs of advertising as they are incurred. Advertising expenses were $25.7, $27.9 and $26.6 in 2019, 2018 and 2017, respectively.

Restructuring Costs

We recorded net restructuring costs of $42.0, $39.3 and $34.5 in 2019, 2018 and 2017, respectively, in selling and administrative expenses, primarily related to severances and office closures and consolidations in multiple countries and territories. The costs paid, utilized or transferred out of our restructuring reserve was $50.2 and $37.3 in 2019 and 2018, respectively. We expect a majority of the remaining $7.3 reserve will be paid by the end of 2020. Changes in the restructuring reserve by reportable segment and Corporate are shown below:

|  | Americas(1) |  |  | Southern Europe(2) |  |  | Northern Europe |  |  | APME |  |  | Right Management |  |  | Corporate |  |  | Total |
Balance, December 31, 2017 |  | $ | 1.7 |  |  | $ | 0.9 |  |  | $ | 9.6 |  |  | $ | — |  |  | $ | 1.2 |  |  | $ | 0.1 |  |  | $ | 13.5 |
Severance costs |  |  | 0.3 |  |  |  | 5.4 |  |  |  | 25.8 |  |  |  | — |  |  |  | 0.3 |  |  |  | — |  |  |  | 31.8 |
Office closure costs |  |  | — |  |  |  | — |  |  |  | 7.5 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 7.5 |
Costs paid or utilized |  |  | (1.7 | ) |  |  | (4.6 | ) |  |  | (29.8 | ) |  |  | — |  |  |  | (1.1 | ) |  |  | (0.1 | ) |  |  | (37.3 | )
Balance, December 31, 2018 |  | $ | 0.3 |  |  | $ | 1.7 |  |  | $ | 13.1 |  |  | $ | — |  |  | $ | 0.4 |  |  | $ | — |  |  | $ | 15.5 |
Severance costs |  |  | 3.6 |  |  |  | 5.2 |  |  |  | 17.6 |  |  |  | 3.5 |  |  |  | 0.2 |  |  |  | 2.3 |  |  |  | 32.4 |
Office closure costs(3) |  |  | 1.3 |  |  |  | 0.1 |  |  |  | 2.0 |  |  |  | 0.9 |  |  |  | 4.5 |  |  |  | 0.8 |  |  |  | 9.6 |
Costs paid, utilized or transferred out(3) |  |  | (4.8 | ) |  |  | (6.3 | ) |  |  | (26.5 | ) |  |  | (4.4 | ) |  |  | (5.1 | ) |  |  | (3.1 | ) |  |  | (50.2 | )
Balance, December 31, 2019 |  | $ | 0.4 |  |  | $ | 0.7 |  |  | $ | 6.2 |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 7.3 |

(1) Balance related to United States was $1.5 as of December 31, 2017. In 2018, United States paid/utilized $1.2, leaving a $0.3 liability as of December 31, 2018. In 2019, United States incurred $1.1 for severance costs and $1.3 for office closure costs and paid/utilized $2.4, leaving a $0.3 liability as of December 31, 2019.

(2) Balance related to France was $0.9 as of both December 31, 2017 and 2018. In 2019, France paid/utilized $0.9, leaving no liability as of December 31, 2019. Italy had no restructuring reserves recorded as of December 31, 2017. In 2018, Italy incurred $1.9 for severance costs and paid/utilized $1.4, leaving a $0.5 liability as of December 31, 2018. In 2019, Italy incurred $2.3 for severance costs and paid/utilized $2.5, leaving a $0.3 liability as of December 31, 2019.

(3) The office closure costs of $9.6 were recorded as an impairment to the operating lease right-of-use asset and, thus, are not included in the restructuring reserve balance as of December 31, 2019. As of December 31, 2019, the remaining liability of $3.2 related to office closures is recorded in current operating lease liabilities.

Income Taxes

We account for income taxes in accordance with the accounting guidance on income taxes. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between financial statement carrying amounts of existing assets and liabilities and their respective tax basis, and net operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. We record a valuation allowance against deferred tax assets to reduce the assets to the amounts more likely than not to be realized.

57

Fair Value Measurements

The assets and liabilities measured and recorded at fair value on a recurring basis were as follows:

|  | Fair Value Measurements Using |  |  | Fair Value Measurements Using |
|  | December 31, 2019 |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  |  | Significant Other Observable Inputs (Level 2) |  |  | Significant Unobservable Inputs (Level 3) |  |  | December 31, 2018 |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  |  | Significant Other Observable Inputs (Level 2) |  |  | Significant Unobservable Inputs (Level 3) |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Deferred compensation plan assets |  | $ | 107.3 |  |  | $ | 107.3 |  |  | $ | — |  |  | $ | — |  |  | $ | 89.5 |  |  | $ | 89.5 |  |  | $ | — |  |  | $ | — |
Cross-currency swaps |  |  | 9.7 |  |  |  | — |  |  |  | 9.7 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Foreign currency forward contracts |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 0.1 |  |  |  | — |  |  |  | 0.1 |  |  |  | — |
|  | $ | 117.0 |  |  | $ | 107.3 |  |  | $ | 9.7 |  |  | $ | — |  |  | $ | 89.6 |  |  | $ | 89.5 |  |  | $ | 0.1 |  |  | $ | — |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cross-currency swaps |  | $ | 6.0 |  |  | $ | — |  |  | $ | 6.0 |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Foreign currency forward contracts |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 0.1 |  |  |  | — |  |  |  | 0.1 |  |  |  | — |
|  | $ | 6.0 |  |  | $ | — |  |  | $ | 6.0 |  |  | $ | — |  |  | $ | 0.1 |  |  | $ | — |  |  | $ | 0.1 |  |  | $ | — |

We determine the fair value of our deferred compensation plan assets, comprised of publicly traded securities, by using market quotes as of the last day of the period. The fair value of the cross-currency swaps and foreign currency forward contracts are measured at the value based on either directly or indirectly observable third parties.

The carrying values of cash and cash equivalents, accounts receivable, accounts payable, and other current assets and liabilities approximate their fair values because of the short-term nature of these instruments. The carrying value of our variable-rate long-term debt approximates fair value. The fair value of the Euro-denominated notes, as observable at commonly quoted intervals (Level 2 inputs), was $1,062.5 and $1,052.9 as of December 31, 2019 and 2018, respectively, compared to a carrying value of $1,002.9 and $1,024.6, respectively.

58

Goodwill and Other Intangible Assets

We had goodwill, finite-lived intangible assets and indefinite-lived intangible assets as follows:

|  | December 31, 2019 |  |  | December 31, 2018 |
|  | Gross |  |  | Accumulated Amortization |  |  | Net |  |  | Gross |  |  | Accumulated Amortization |  |  | Net |
Goodwill(1) |  | $ | 1,260.1 |  |  | $ | — |  |  | $ | 1,260.1 |  |  | $ | 1,297.1 |  |  | $ | — |  |  | $ | 1,297.1 |
Intangible assets: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Finite-lived: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Customer relationships |  | $ | 460.5 |  |  | $ | 375.7 |  |  | $ | 84.8 |  |  | $ | 444.8 |  |  | $ | 351.7 |  |  | $ | 93.1 |
Other |  |  | 20.9 |  |  |  | 13.7 |  |  |  | 7.2 |  |  |  | 18.5 |  |  |  | 16.0 |  |  |  | 2.5 |
|  |  | 481.4 |  |  |  | 389.4 |  |  |  | 92.0 |  |  |  | 463.3 |  |  |  | 367.7 |  |  |  | 95.6 |
Indefinite-lived: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Tradenames(2) |  |  | 52.0 |  |  |  | — |  |  |  | 52.0 |  |  |  | 52.0 |  |  |  | — |  |  |  | 52.0 |
Reacquired franchise rights |  |  | 124.6 |  |  |  | — |  |  |  | 124.6 |  |  |  | 98.7 |  |  |  | — |  |  |  | 98.7 |
|  |  | 176.6 |  |  |  | — |  |  |  | 176.6 |  |  |  | 150.7 |  |  |  | — |  |  |  | 150.7 |
Total intangible assets |  | $ | 658.0 |  |  | $ | 389.4 |  |  | $ | 268.6 |  |  | $ | 614.0 |  |  | $ | 367.7 |  |  | $ | 246.3 |

(1) Balances were net of accumulated impairment loss of $577.4 and $513.4 as of December 31, 2019 and 2018, respectively.

(2) Balances were net of accumulated impairment loss of $139.5 as of both December 31, 2019 and 2018.

The consolidated amortization expense related to intangibles was $29.8, $35.1 and $34.6 in 2019, 2018 and 2017, respectively. Amortization expense expected in each of the next five years related to acquisitions completed as of December 31, 2019 is as follows: 2020 - $26.6, 2021 - $16.2, 2022 - $12.8, 2023 - $10.0 and 2024 - $7.8. The weighted-average useful lives of the customer relationships and other are approximately 14 and 4 years, respectively. The tradenames have been assigned an indefinite life based on our expectation of renewing the tradenames, as required, without material modifications and at a minimal cost, and our expectation of positive cash flows beyond the foreseeable future. Indefinite-lived reacquired franchise rights resulted from our franchise acquisitions in the United States, Switzerland and Canada. These rights entitled the franchisees with unilateral control to operate perpetually in particular territories, and have therefore been assigned an indefinite life. (See Note 4 to the Consolidated Financial Statements for further information on our acquisition of the remaining controlling interest in Manpower Switzerland.)

In accordance with the accounting guidance on goodwill and other intangible assets, we perform an annual impairment test of goodwill at our reporting unit level and indefinite-lived intangible assets at our unit of account level during the third quarter, or more frequently if events or circumstances change that would more likely than not reduce the fair value of our reporting units below their carrying value. We performed our annual impairment test of our goodwill and indefinite-lived intangible assets during the third quarter of 2019, 2018 and 2017, and determined that there was no impairment of our goodwill or indefinite-lived intangible as a result of our annual tests.

We determine the fair value of the reporting unit by utilizing an income approach derived from a discounted cash flow methodology. The income approach is developed from management’s forecasted cash flow data. Significant assumptions used in our annual goodwill impairment test during the third quarter of 2019 included: expected future revenue growth rates, operating unit profit (“OUP”) margins, working capital levels, discount rates ranging from 9.9% to 13.1%, and a terminal value multiple. The expected future revenue growth rates and OUP margins were determined after taking into consideration our historical revenue growth rates and OUP margins, our assessment of future market potential, and our expectations of future business performance. We would record a goodwill impairment charge by the amount for which a reporting unit's carrying value exceeds its fair value, not to exceed the carrying amount of the goodwill. We are also required to test our indefinite-lived intangible assets for impairment by comparing the fair value of the intangible asset with its carrying value. If the intangible asset’s fair value is less than its carrying value, an impairment loss is recognized for the difference.

59

For the second quarter of 2019, in connection with the preparation of our quarterly financial statements, we assessed the changes in circumstances that occurred during the quarter to determine if it was more likely than not that the fair value of any reporting unit was below its carrying amount. We identified several factors related to our Germany reporting unit that led us to conclude that it was more likely than not that the fair value of the reporting unit was below its carrying amount. These factors included a further downward trend in the performance of the business due to current market conditions, a more cautious outlook for the business stemming from the impact of changes to temporary staffing regulations in Germany, and the recording of a valuation allowance against our Germany deferred tax assets during the second quarter. As we determined that it was more likely than not that the fair value of the Germany reporting unit was below its carrying amount, we performed an interim impairment test on this reporting unit as of June 30, 2019. As a result of our interim test, we recognized a non-cash impairment loss of $60.2 during the second quarter of 2019. The Germany reporting unit is included in the Northern Europe segment.

In addition, during the second quarter of 2019, we recorded a goodwill impairment charge of $3.8 related to our New Zealand operations as a result of it not meeting profitability expectations. The New Zealand reporting unit is included in the APME segment.

Marketable Securities

Prior to April 2019, when we acquired the remaining 51% controlling interest in our Swiss franchise to obtain full ownership of the entity, we accounted for our 49% interest in our Swiss franchise under the equity method of accounting. The Swiss franchise maintained an investment portfolio with a market value of $219.9 as of December 31, 2018. The portfolio was comprised of a wide variety of European and United States debt and equity securities and various professionally-managed funds, all of which were classified as available-for-sale, as well as cash and cash equivalents. Since January 1, 2018, upon adoption of the new accounting guidance on financial instruments, we recognized all the changes in fair value on the investment portfolio in the current period earnings. Prior to January 1, 2018, only our share of net realized gains and losses, and declines in value determined to be other-than-temporary, was included in our Consolidated Statements of Operations. Our share of net unrealized gains and unrealized losses that were determined to be temporary related to these investments was included in accumulated other comprehensive loss, with the offsetting amount increasing or decreasing our investment in the franchise. For the years ended December 31, 2019, 2018 and 2017, realized gains totaled $0.3, $12.7 and $14.7, respectively, and realized losses totaled $0.2, $2.1 and $3.8, respectively. Other-than-temporary impairment amounts were insignificant for 2019, 2018 and 2017.

Capitalized Software for Internal Use

We capitalize purchased software as well as internally developed software. Internal software development costs are capitalized from the time when the internal-use software is considered probable of completion until the software is ready for use. Business analysis, system evaluation, selection and software maintenance costs are expensed as incurred. Capitalized software costs are amortized using the straight-line method over the estimated useful life of the software which ranges from 3 to 10 years. The net capitalized software balance of $7.5 and $7.4 as of December 31, 2019 and 2018, respectively, is included in other assets in the Consolidated Balance Sheets. Amortization expense related to the capitalized software costs was $2.0, $1.5 and $1.3 for 2019, 2018 and 2017, respectively.

Property and Equipment

A summary of property and equipment as of December 31 is as follows:

|  | 2019 |  |  | 2018 |
Land |  | $ | 0.5 |  |  | $ | 3.4 |
Buildings |  |  | 10.2 |  |  |  | 12.0 |
Furniture, fixtures, and autos |  |  | 164.8 |  |  |  | 167.3 |
Computer equipment |  |  | 130.3 |  |  |  | 128.7 |
Leasehold improvements |  |  | 299.7 |  |  |  | 302.2 |
Property and equipment |  | $ | 605.5 |  |  | $ | 613.6 |

60

Property and equipment are stated at cost and are depreciated using primarily the straight-line method over the following estimated useful lives: buildings - up to 40 years; furniture, fixtures, autos and computer equipment - 2 to 15 years; leasehold improvements - lesser of life of asset or expected lease term. Expenditures for renewals and betterments are capitalized whereas expenditures for repairs and maintenance are charged to income as incurred. Upon sale or disposition of property and equipment, the difference between the unamortized cost and the proceeds is recorded as either a gain or a loss and is included in our Consolidated Statements of Operations. Long-lived assets are evaluated for impairment in accordance with the provisions of the accounting guidance on the impairment or disposal of long-lived assets.

Leases

We have operating leases for real estate, vehicles, and equipment. Our leases have remaining lease terms of 1 month to 14 years. Our lease agreements may include renewal or termination options for varying periods that are generally at our discretion. In our lease term, we only include those periods related to renewal options we are reasonably certain to exercise. However, we generally do not include these renewal options as we are not reasonably certain to renew at the lease commencement date. This determination is based on our consideration of certain economic, strategic and other factors that we evaluate at lease commencement date and reevaluate throughout the lease term. Some leases also include options to terminate the leases and we only include those periods beyond the termination date if we are reasonably certain not to exercise the termination option.

Some leasing arrangements require variable payments that are dependent on usage or may vary for other reasons, such as payments for insurance and tax payments. The variable portion of lease payments is not included in our right-of-use (“ROU”) assets or lease liabilities. Rather, variable payments, other than those dependent upon an index or rate, are expensed when the obligation for those payments is incurred and are included in lease expenses recorded in selling and administrative expenses on the Consolidated Statements of Operations.

We have lease agreements with both lease and non-lease components that are treated as a single lease component for all underlying asset classes. Accordingly, all expenses associated with a lease contract are accounted for as lease expenses.

We elected the package of three practical expedients which lessened the transitional burden of implementing the new guidance. Accordingly, we did not reassess: 1) whether any expired or existing contracts are or contain leases; 2) the lease classification for any expired or existing leases; or 3) the initial direct costs for any existing leases. We have also elected the practical expedient to not separate lease and non-lease components. Lastly, we have elected to apply the short-term lease exception for all underlying asset classes. That is, leases with a term of 12 months or less are not recognized on the balance sheet, but rather expensed on a straight-line basis over the lease term. We do not include significant restrictions or covenants in our lease agreements, and residual value guarantees are generally not included within our operating leases. As of December 31, 2019, we did not have any material additional operating leases that have not yet commenced.

Derivative Financial Instruments

We account for our derivative instruments in accordance with the accounting guidance on derivative instruments and hedging activities. Derivative instruments are recorded on the balance sheet as either an asset or liability measured at their fair value. If the derivative is designated as a fair value hedge, the changes in the fair value of the derivative and of the hedged item attributable to the hedged risk are recognized in earnings. If the derivative is designated as a cash flow hedge, the effective portions of the changes in the fair value of the derivative are recorded as a component of accumulated other comprehensive loss and recognized in the Consolidated Statements of Operations when the hedged item affects earnings. The ineffective portions of the changes in the fair value of cash flow hedges are recognized in earnings.

Foreign Currency Translation

The financial statements of our non-United States subsidiaries have been translated in accordance with the accounting guidance on foreign currency translation. Under the accounting guidance, asset and liability accounts are translated at the current exchange rates and income statement items are translated at the average exchange rates each month. The resulting translation adjustments are recorded as a component of accumulated other comprehensive loss, which is included in shareholders’ equity.

61

As of July 1, 2018, the Argentina economy was designated as highly-inflationary and was treated as such for accounting purposes starting in the third quarter of 2018.

A portion of our Euro-denominated notes is accounted for as a hedge of our net investment in our subsidiaries with a Euro-functional currency. For this portion of the Euro-denominated notes, since our net investment in these subsidiaries exceeds the amount of the related borrowings, net of tax, the related translation gains or losses are included as a component of accumulated other comprehensive loss.

Shareholders’ Equity

The Board of Directors authorized the repurchase of 6.0 million shares of our common stock in each of August 2019, August 2018 and July 2016. Share repurchases may be made from time to time through a variety of methods, including open market purchases, block transactions, privately negotiated transactions or similar facilities. In 2019, we repurchased a total of 2.4 million shares at a total cost of $203.0 under the 2018 authorization. In 2018, we repurchased a total of 5.7 million shares, comprised of 2.9 million shares under the 2018 authorization and 2.8 million shares under the 2016 authorization, at a total cost of $500.7. In 2017, we repurchased a total of 1.9 million shares at a total cost of $203.9 under the 2016 authorization. As of December 31, 2019, there were 6.0 million and 0.8 million shares remaining authorized for repurchase under the 2019 authorization and 2018 authorization, respectively, and no shares remaining authorized under the 2016 authorization.

During 2019, 2018 and 2017, the Board of Directors declared total cash dividends of $2.18, $2.02 and $1.86 per share, respectively, resulting in total dividend payments of $129.3, $127.3 and $123.7, respectively.

Noncontrolling interests, included in total shareholders' equity in our Consolidated Balance Sheets, represent amounts related to majority-owned subsidiaries in which we have a controlling financial interest. Net earnings attributable to these noncontrolling interests are recorded in interest and other expenses in our Consolidated Statements of Operations. We recorded expenses of $1.8 and $6.5 for 2019 and 2017, respectively, and income of $4.9 for 2018. The income recorded in 2018 was due to a revision in one of our joint venture agreements.

Cash and Cash Equivalents

We consider all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents.

Payroll Tax Credit

In January 2013, the French government passed legislation, Credit d’Impôt pour la Compétitivité et l’Emploi (“CICE”), that provided payroll tax credits based on a percentage of wages paid to employees receiving less than two-and-a-half times the French minimum wage. The payroll tax credit was equal to 4% of eligible wages in 2013, 6% of eligible wages in 2014 to 2016, 7% of eligible wages in 2017, and 6% of eligible wages in 2018. The CICE payroll tax credit was accounted for as a reduction of our cost of services in the period earned. In January 2019, the French government replaced the CICE program with a new subsidy program.

The payroll tax credit was creditable against our current French income tax payable, with any remaining amount being paid after three years. Given the amount of our current income taxes payable, we would generally receive the vast majority of these payroll tax credits after the three-year period. In April 2019, April 2018 and March 2017, we entered into agreements to sell the credits earned in 2018, 2017 and 2016, respectively, for net proceeds of $103.5 (€92.0), $234.5 (€190.9) and $143.5 (€133.0), respectively, which represented approximately half of the credits earned in 2018 and substantially all the credits earned in 2017 and 2016. We derecognized these receivables upon the sale as the terms of the agreement were such that the transaction qualified for sale treatment according to the accounting guidance on the transfer and servicing of assets. The discount on the sale of these receivables was recorded in cost of services as a reduction of the payroll tax credits earned in the respective year.

62

Accounting Standards Effective as of January 1, 2019

In February 2016, the Financial Accounting Standards Board ("FASB") issued new accounting guidance on leases, ASU No. 2016-02, Leases (Topic 842), which we adopted on January 1, 2019. The new guidance requires that a lessee recognize ROU assets and lease liabilities on the balance sheet for leases with lease terms longer than 12 months. The recognition, measurement and presentation of lease expenses and cash flows depend on the classification by the lessee as a finance or operating lease. We determined that no cumulative effect adjustment to retained earnings was necessary upon adoption. As of the transition date, the ROU asset and total lease liability (current and long-term) were $458.1 and $458.7, respectively.

In August 2017, the FASB issued new guidance on hedge accounting. The amendments in this guidance include the elimination of the concept of recognizing periodic hedge ineffectiveness for cash flow and net investment hedges, recognition and presentation of changes in the fair value of the hedging instrument, recognition and presentation of components excluded from an entity's hedge effectiveness assessment, addition of the ability to elect to perform subsequent effectiveness assessments qualitatively, and addition of new disclosure requirements. We adopted this guidance effective January 1, 2019. There was no impact of this adoption on our Consolidated Financial Statements. See Note 12 to the Consolidated Financial Statements for the modified disclosures.

In February 2018, the FASB issued new guidance on reporting comprehensive income. The new guidance allows a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects resulting from the United States Tax Cuts and Jobs Act of 2017 ("Tax Act"). The guidance was effective for us as of January 1, 2019. We elected not to adopt this optional reclassification.

In June 2018, the FASB issued new guidance on the accounting for share-based payment awards. The guidance makes the accounting for share-based payment awards issued to nonemployees largely consistent with the accounting for share-based payment awards issued to employees. We adopted this guidance effective January 1, 2019. There was no impact of this adoption on our Consolidated Financial Statements.

Recently Issued Accounting Standards

In June 2016, the FASB issued new accounting guidance on financial instruments. The new guidance requires application of an impairment model known as the current expected credit loss (“CECL”) model to certain financial instruments. Using the CECL model, an entity recognizes an allowance for expected credit losses based on historical experience, current conditions, and forecasted information rather than the current methodology of delaying recognition of credit losses until it is probable loss has been incurred. The new guidance was effective for us as of January 1, 2020. The adoption of this guidance had no material impact on our Consolidated Financial Statements.

In August 2018, the FASB issued new guidance on disclosures related to fair value measurements. The guidance is intended to improve the effectiveness of the notes to financial statements by facilitating clearer communication, and it includes multiple new, eliminated and modified disclosure requirements. The guidance was effective for us as of January 1, 2020. The adoption of this guidance had no impact on our Consolidated Financial Statements.

In August 2018, the FASB issued new guidance on the accounting for internal-use software. The guidance aligns the accounting for costs incurred to implement a cloud computing arrangement that is a service arrangement with the guidance on capitalizing costs associated with developing or obtaining internal-use software. The guidance was effective for us as of January 1, 2020. The adoption of this guidance had no impact on our Consolidated Financial Statements.

In August 2018, the FASB issued new guidance on disclosures related to defined benefit plans. The guidance amends the current disclosure requirements to add, remove and clarify disclosure requirements for defined benefit pension and other postretirement plans. The guidance was effective for us as of January 1, 2020. The adoption of this guidance had no impact on our Consolidated Financial Statements.

In December 2019, the FASB issued new guidance on income taxes. The guidance removes certain exceptions to the general income tax accounting principles, and clarifies and amends existing guidance to facilitate consistent application of the accounting principles. The new guidance is effective for us as of January 1, 2021. We are assessing the impact of the adoption of this guidance on our Consolidated Financial Statements.

63

Subsequent Events

Effective January 2020, our segment reporting was realigned due to our Right Management business being combined with each of our respective country business units. Accordingly, our former reportable segment, Right Management, is now reported within each of our respective reportable segments. We will report on the new realigned segments beginning in the first quarter of 2020. All previously reported results will be restated to conform to the new presentation.

We purchased annuities of $19.2 and settled lump sum payments of $3.0 from our United States Qualified Retirement Plan in January and February 2020, respectively, as a result of our ongoing settlement. The completion of lump sum payments in February will trigger final settlement of the plan. Upon settlement of the pension liability, we will reclassify the related pension losses currently recorded in accumulated other comprehensive loss to the consolidated statements of comprehensive income. As of December 31, 2019, we had unrecognized losses related to the pension plans of $7.4, net of tax. The amount of the total required payout to plan participants was determined based on employee elections and market conditions at the time of settlement.

We have evaluated all other events and transactions occurring after the balance sheet date through our filing date and noted no other events that are subject to recognition or disclosure.

(2) Revenue Recognition

Revenue Service Types

The following is a description of our revenue service types, including Staffing and Interim, Outcome-Based Solutions and Consulting, Permanent Recruitment and Other services.

Staffing and Interim

Staffing and Interim services include the augmentation of clients’ workforce with our contingent employees performing services under the client’s supervision, which provides our clients with a source of flexible labor. Staffing and Interim client contracts are generally short-term in nature, and we generally enter into contracts that include only a single performance obligation. We recognize revenues over time based on a fixed amount for each hour of Staffing and Interim service provided as our clients benefit from our services as we provide them.

Outcome-Based Solutions and Consulting

Our Outcome-Based Solutions and Consulting services include utilizing consultants and contingent employees who are generally experts in a specific field advising the client to help find strategic solutions to specific matters or achieve a particular outcome. Our services may also include managing certain processes and functions within the client’s organization. We recognize revenues over time based on (i) our clients benefiting from our services as we are providing them, (ii) our clients controlling an asset as it is created or enhanced, or (iii) our performance not creating an asset with an alternative use and having an enforceable right to payment for the services we have provided to date. We generally utilize an input measure of time for the service provided, which most accurately depicts the progress toward completion of these performance obligations. The price as specified in our client contracts is generally considered the standalone selling price as it is an observable input that depicts the price as if sold to a similar client in similar circumstances.

Permanent Recruitment

Permanent Recruitment services include providing qualified candidates to our clients to hire on a permanent basis. We recognize revenues for our Permanent Recruitment services at a point in time when we place the qualified candidate, because we have determined that control of the performance obligation has transferred to the client (i.e., service performed) as we have the right to payment for our service and the client has accepted our service of providing a qualified candidate to fill a permanent position. Revenues recognized from our Permanent Recruitment services are based upon either a fixed fee per placement or as a percentage of the candidate’s salary.

64

Our RPO services are also included in our Permanent Recruitment revenues. RPO services include the various activities of managing a client's permanent workforce, which can include candidate assessments, screening, conducting candidate interviews, providing sourcing technology, and providing our marketing and recruiting expertise. We perform these activities to fulfill the overall obligation to provide permanent workforce management services, so they are not individually distinct and, therefore, we account for them as a single performance obligation. We generally utilize an input measure of time in months, but we do have a few contracts for which we use labor hours of management services provided as this more accurately depicts the progress toward completion of the performance obligation. We recognize revenues over time for each month of management services provided, as each month of management services is distinct and the client benefits from each month of management services as we provide them. For those contracts for which we use labor hours as the input measure, w e recognize revenues over time based on a fixed amount for each labor hour of management services provided as our clients benefit from our services as we provide them.

We consider the RPO management services and placement services to be distinct and, therefore, separate performance obligations within our RPO contracts as (i) our clients can benefit from each service on its own, and (ii) each service is separately identifiable within the client contract. The prices as specified in our contracts will generally be broken out between management fees and placement fees, which we consider the standalone selling price of each service as they are the observable inputs which depict the prices as if they were sold to a similar client in similar circumstances. The consideration from our client contracts is allocated to each performance obligation based on the relative standalone selling price.

Other Services

Other services include revenues from outplacement services, MSP services, training services and franchise fees.

| • | Outplacement services include assisting our clients in managing their workforce transitions and their employees in managing career changes by developing additional skills and finding new employment. We recognize revenues over time as we provide the service (i.e., transfer control of the performance obligation) using the input measure of hours of service to measure progress toward completion of the performance obligation.

| • | MSP services include overall program management of our clients’ contingent workforce and generally include various activities such as reporting and tracking, supplier selection and management and order distribution, depending on each client contract. We provide these services to fulfill the overall obligation of contingent workforce management services so the individual activities are not distinct and therefore we account for them as a single performance obligation. We recognize revenues over time for each month of MSP services provided, as each month of MSP services is distinct and the client benefits from each month of MSP services as we provide them.

| • | Training services include teaching skills that relate to specific competencies in order for our client’s workforce to acquire knowledge and develop skills proficiencies. We recognize revenues over time for each hour of training service provided as our clients benefit from our services as we provide them.

| • | Our franchise fees include the performance obligation of providing the right to use our intellectual property in a specifically defined exclusive territory as defined in a franchise agreement. Our franchise agreements generally state that franchise fees are calculated based on a percentage of revenues earned by the franchise operations and are payable on a monthly basis. As such, we record franchise fee revenues monthly over time calculated based on the specific fee percentage and the monthly revenues of the franchise operations. Franchise fees were $18.4, $24.1 and $23.7 for the years ended December 31, 2019, 2018 and 2017, respectively.

65

Disaggregation of Revenues

In the following table, revenue is disaggregated by service types and timing of revenue recognition and includes a reconciliation of the disaggregated revenues by reportable segment.

|  | Year Ended December 31, |
|  | 2019 |  |  | 2018 |
|  | Staffing and Interim |  |  | Outcome- Based Solutions and Consulting |  |  | Permanent Recruitment |  |  | Other |  |  | Total |  |  | Staffing and Interim |  |  | Outcome- Based Solutions and Consulting |  |  | Permanent Recruitment |  |  | Other |  |  | Total |
Americas: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 2,186.8 |  |  | $ | 130.9 |  |  | $ | 98.0 |  |  | $ | 91.3 |  |  | $ | 2,507.0 |  |  | $ | 2,208.3 |  |  | $ | 129.7 |  |  | $ | 92.9 |  |  | $ | 91.4 |  |  | $ | 2,522.3 |
Other Americas |  |  | 1,596.6 |  |  |  | 49.0 |  |  |  | 25.4 |  |  |  | 4.3 |  |  |  | 1,675.3 |  |  |  | 1,561.1 |  |  |  | 47.2 |  |  |  | 24.7 |  |  |  | 4.0 |  |  |  | 1,637.0 |
|  |  | 3,783.4 |  |  |  | 179.9 |  |  |  | 123.4 |  |  |  | 95.6 |  |  |  | 4,182.3 |  |  |  | 3,769.4 |  |  |  | 176.9 |  |  |  | 117.6 |  |  |  | 95.4 |  |  |  | 4,159.3 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 5,159.5 |  |  |  | 232.4 |  |  |  | 52.1 |  |  |  | 15.7 |  |  |  | 5,459.7 |  |  |  | 5,526.5 |  |  |  | 224.7 |  |  |  | 54.9 |  |  |  | 21.6 |  |  |  | 5,827.7 |
Italy |  |  | 1,401.9 |  |  |  | 44.6 |  |  |  | 37.6 |  |  |  | 22.4 |  |  |  | 1,506.5 |  |  |  | 1,565.6 |  |  |  | 48.4 |  |  |  | 35.9 |  |  |  | 20.7 |  |  |  | 1,670.6 |
Other Southern Europe |  |  | 1,800.7 |  |  |  | 332.3 |  |  |  | 58.9 |  |  |  | 8.3 |  |  |  | 2,200.2 |  |  |  | 1,496.4 |  |  |  | 306.2 |  |  |  | 54.8 |  |  |  | 15.9 |  |  |  | 1,873.3 |
|  |  | 8,362.1 |  |  |  | 609.3 |  |  |  | 148.6 |  |  |  | 46.4 |  |  |  | 9,166.4 |  |  |  | 8,588.5 |  |  |  | 579.3 |  |  |  | 145.6 |  |  |  | 58.2 |  |  |  | 9,371.6 |
Northern Europe |  |  | 4,180.9 |  |  |  | 332.3 |  |  |  | 145.7 |  |  |  | 32.4 |  |  |  | 4,691.3 |  |  |  | 4,746.3 |  |  |  | 426.2 |  |  |  | 164.4 |  |  |  | 33.6 |  |  |  | 5,370.5 |
APME |  |  | 2,159.7 |  |  |  | 294.7 |  |  |  | 159.8 |  |  |  | 13.0 |  |  |  | 2,627.2 |  |  |  | 2,394.0 |  |  |  | 284.9 |  |  |  | 196.3 |  |  |  | 15.1 |  |  |  | 2,890.3 |
Right Management |  |  | — |  |  |  | 46.2 |  |  |  | — |  |  |  | 150.1 |  |  |  | 196.3 |  |  |  | — |  |  |  | 49.9 |  |  |  | — |  |  |  | 149.6 |  |  |  | 199.5 |
Total |  | $ | 18,486.1 |  |  | $ | 1,462.4 |  |  | $ | 577.5 |  |  | $ | 337.5 |  |  | $ | 20,863.5 |  |  | $ | 19,498.2 |  |  | $ | 1,517.2 |  |  | $ | 623.9 |  |  | $ | 351.9 |  |  | $ | 21,991.2 |

|  | Year Ended December 31, |
|  | 2019 |  |  | 2018 |
|  | Services transferred over time |  |  | Services transferred at a point in time |  |  | Total |  |  | Services transferred over time |  |  | Services transferred at a point in time |  |  | Total |
Americas: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 2,453.1 |  |  | $ | 53.9 |  |  | $ | 2,507.0 |  |  | $ | 2,471.0 |  |  | $ | 51.3 |  |  | $ | 2,522.3 |
Other Americas |  |  | 1,657.9 |  |  |  | 17.4 |  |  |  | 1,675.3 |  |  |  | 1,619.7 |  |  |  | 17.3 |  |  |  | 1,637.0 |
|  |  | 4,111.0 |  |  |  | 71.3 |  |  |  | 4,182.3 |  |  |  | 4,090.7 |  |  |  | 68.6 |  |  |  | 4,159.3 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 5,410.9 |  |  |  | 48.8 |  |  |  | 5,459.7 |  |  |  | 5,775.1 |  |  |  | 52.6 |  |  |  | 5,827.7 |
Italy |  |  | 1,471.8 |  |  |  | 34.7 |  |  |  | 1,506.5 |  |  |  | 1,637.1 |  |  |  | 33.5 |  |  |  | 1,670.6 |
Other Southern Europe |  |  | 2,151.3 |  |  |  | 48.9 |  |  |  | 2,200.2 |  |  |  | 1,827.7 |  |  |  | 45.6 |  |  |  | 1,873.3 |
|  |  | 9,034.0 |  |  |  | 132.4 |  |  |  | 9,166.4 |  |  |  | 9,239.9 |  |  |  | 131.7 |  |  |  | 9,371.6 |
Northern Europe |  |  | 4,564.5 |  |  |  | 126.8 |  |  |  | 4,691.3 |  |  |  | 5,229.1 |  |  |  | 141.4 |  |  |  | 5,370.5 |
APME |  |  | 2,526.3 |  |  |  | 100.9 |  |  |  | 2,627.2 |  |  |  | 2,758.3 |  |  |  | 132.0 |  |  |  | 2,890.3 |
Right Management |  |  | 196.3 |  |  |  | — |  |  |  | 196.3 |  |  |  | 199.5 |  |  |  | — |  |  |  | 199.5 |
Total |  | $ | 20,432.1 |  |  | $ | 431.4 |  |  | $ | 20,863.5 |  |  | $ | 21,517.5 |  |  | $ | 473.7 |  |  | $ | 21,991.2 |

66

(3) Share-Based Compensation Plans

During 2019, 2018 and 2017, we recognized $26.3, $27.8 and $28.7, respectively, in share-based compensation expense related to stock options, deferred stock, restricted stock and performance share units, all of which is recorded in selling and administrative expenses. Consideration received from share-based awards for 2019, 2018 and 2017 was $7.0, $5.2 and $44.2, respectively. The total income tax benefit recognized related to share-based compensation during 2019, 2018 and 2017 was $1.8, $4.5 and $23.7, respectively. We recognize compensation expense on grants of share-based compensation awards on a straight-line basis over the vesting period of each award.

Stock Options

All share-based compensation is granted under the 2011 Equity Incentive Plan of ManpowerGroup Inc. (“2011 Plan”). Options and stock appreciation rights are granted at a price not less than 100% of the fair market value of the common stock at the date of grant. Generally, options are granted with a ratable vesting period of up to four years and expire ten years from date of grant. No stock appreciation rights had been granted or were outstanding as of December 31, 2019 or 2018. A summary of stock option activity is as follows:

|  | Shares (000) |  | Wtd. Avg. Exercise Price Per Share |  | Wtd. Avg. Remaining Contractual Term (years) |  | Aggregate Intrinsic Value (in millions)
Outstanding, January 1, 2017 |  | 1,127 |  | $66 |  |  |  |
Granted |  | 145 |  | 97 |  |  |  |
Exercised |  | (680) |  | 64 |  |  |  | $24
Expired or cancelled |  | (18) |  | 75 |  |  |  |
Outstanding, December 31, 2017 |  | 574 |  | $77 |  | 7.1 |  | $28
Vested or expected to vest, December 31, 2017 |  | 571 |  | $77 |  | 7.1 |  |
Exercisable, December 31, 2017 |  | 220 |  | $65 |  | 5.3 |  | $14
Outstanding, January 1, 2018 |  | 574 |  | $77 |  |  |  |
Granted |  | 122 |  | 123 |  |  |  |
Exercised |  | (24) |  | 78 |  |  |  | $1
Expired or cancelled |  | — |  | — |  |  |  |
Outstanding, December 31, 2018 |  | 672 |  | $85 |  | 5.9 |  | $1
Vested or expected to vest, December 31, 2018 |  | 670 |  | $85 |  | 5.9 |  |
Exercisable, December 31, 2018 |  | 401 |  | $76 |  | 4.5 |  | $1
Outstanding, January 1, 2019 |  | 672 |  | $85 |  |  |  |
Granted |  | 174 |  | 84 |  |  |  |
Exercised |  | (79) |  | 65 |  |  |  | $2
Expired or cancelled |  | (44) |  | 91 |  |  |  |
Outstanding, December 31, 2019 |  | 723 |  | $87 |  | 6.1 |  | $10
Vested or expected to vest, December 31, 2019 |  | 722 |  | $87 |  | 6.1 |  |
Exercisable, December 31, 2019 |  | 426 |  | $82 |  | 4.5 |  | $8

67

Options outstanding and exercisable as of December 31, 201 9 were as follows:

|  | Options Outstanding |  | Options Exercisable
Exercise Price |  | Shares (000) |  | Weighted- Average Remaining Contractual Life (years) |  | Weighted- Average Exercise Price |  | Shares (000) |  | Weighted- Average Exercise Price
$44-$59 |  | 66 |  | 2.1 |  | $51 |  | 66 |  | $51
$60-$79 |  | 225 |  | 5.3 |  | 76 |  | 196 |  | 76
$80-$99 |  | 319 |  | 7.2 |  | 89 |  | 115 |  | 93
$100-$123 |  | 113 |  | 6.6 |  | 123 |  | 49 |  | 123
|  | 723 |  | 6.1 |  | $87 |  | 426 |  | $82

We recognized expense of $4.0, $4.0 and $3.7 related to stock options for the years ended December 31, 2019, 2018 and 2017, respectively. The total fair value of options vested during the same periods was $2.3, $3.1 and $2.3, respectively. As of December 31, 2019, total unrecognized compensation cost was approximately $2.0, net of estimated forfeitures, which we expect to recognize over a weighted-average period of approximately 2.0 years.

We estimated the fair value of each stock option on the date of grant using the Black-Scholes option pricing model and the following assumptions:

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Average risk-free interest rate |  |  | 2.5 | % |  |  | 2.6 | % |  |  | 2.0 | %
Expected dividend yield |  |  | 2.9 | % |  |  | 1.6 | % |  |  | 2.0 | %
Expected volatility |  |  | 27.0 | % |  |  | 27.0 | % |  |  | 31.0 | %
Expected term (years) |  |  | 6.0 |  |  |  | 6.0 |  |  |  | 6.0 |

The average risk-free interest rate is based on United States Treasury security rates corresponding to the expected term in effect as of the grant date. The expected dividend yield is based on the expected annual dividend as a percentage of the market value of our common stock as of the grant date. We determined expected volatility using a weighted average of daily historical volatility (weighted 75%) of our stock price over the past five years and implied volatility (weighted 25%) based upon exchange traded options for our common stock. We believe that a blend of historical volatility and implied volatility better reflects future market conditions and better indicates expected volatility than considering purely historical volatility. We determined the expected term of the stock options using historical data. The weighted-average grant-date fair value per option granted during the year was $17.78, $31.46 and $25.58 in 2019, 2018 and 2017, respectively.

Deferred Stock

Our non-employee directors may elect to receive deferred stock in lieu of part or all of their annual cash retainer otherwise payable to them. The number of shares of deferred stock is determined pursuant to a formula set forth in the terms and conditions adopted under the 2011 Plan; the deferred stock is settled in shares of common stock according to these terms and conditions. During December 31, 2019, 2018 and 2017, there were 1,275, 5,551 and 3,647, respectively, shares of deferred stock awarded under this arrangement, all of which are vested.

Non-employee directors also receive an annual grant of deferred stock (or restricted stock, if they so elect) as additional compensation for board service. The award vests in equal quarterly installments over one year and the vested portion of the deferred stock is settled in shares of common stock either upon a director’s termination of service or three years after the date of grant (which may in most cases be extended at the directors’ election) in accordance with the terms and conditions under the 2011 Plan. During 2019, 2018 and 2017, there were 18,172, 10,152 and 9,857, respectively, shares of deferred stock and 7,407, 6,345 and 9,792, respectively, shares of restricted stock granted under this arrangement, all of which are vested except for 1,666 shares of restricted stock granted in 2018 that were cancelled. We recognized expense of $1.4, $1.9 and $1.4 related to deferred stock in 2019, 2018 and 2017, respectively.

68

Restricted Stock

We grant restricted stock and restricted stock unit awards to certain employees and to non-employee directors who may elect to receive restricted stock rather than deferred stock as described above. Restrictions lapse over periods ranging up to six years, and in some cases upon retirement. We value restricted stock awards at the closing market value of our common stock on the date of grant.

A summary of restricted stock activity is as follows:

|  | Shares (000) |  | Wtd. Avg. Price Per Share |  | Wtd. Avg. Remaining Contractual Term (years) |  | Aggregate Intrinsic Value (in millions)
Unvested, January 1, 2017 |  | 451 |  | $70 |  | 1.4 |  |
Granted |  | 167 |  | 98 |  |  |  |
Vested |  | (133) |  | 79 |  |  |  |
Forfeited |  | (37) |  | 80 |  |  |  |
Unvested, December 31, 2017 |  | 448 |  | $77 |  | 1.2 |  |
Granted |  | 145 |  | $119 |  |  |  |
Vested |  | (174) |  | 77 |  |  |  |
Forfeited |  | (23) |  | 89 |  |  |  |
Unvested, December 31, 2018 |  | 396 |  | $92 |  | 1.3 |  |
Granted |  | 236 |  | $84 |  |  |  |
Vested |  | (150) |  | 76 |  |  |  |
Forfeited |  | (36) |  | 93 |  |  |  |
Unvested, December 31, 2019 |  | 446 |  | $97 |  | 1.5 |  | $43

During 2019, 2018 and 2017, we recognized $15.5, $13.3 and $12.3, respectively, of expense related to restricted stock awards. As of December 31, 2019, there was approximately $16.0 of total unrecognized compensation cost related to unvested restricted stock, which we expect to recognize over a weighted-average period of approximately 2.0 years.

Performance Share Units

Our 2011 Plan allows us to grant performance share units. We grant performance share units typically with a performance period of three years. Vesting of units occurs at the end of the performance period or after a subsequent holding period, except in the case of termination of employment where the units are forfeited immediately. Upon retirement, a prorated number of units vest depending on the period worked from the grant date to retirement date or in certain cases all of the units vest. In the case of death or disability, the units immediately vest at the Target Award level if the death or disability date is during the performance period, or at the level determined by the performance criteria met during the performance period if the death or disability occurs during the subsequent holding period. The units are settled in shares of our common stock. A payout multiple is applied to the units awarded based on the performance criteria determined by the Executive Compensation and Human Resources Committee of the Board of Directors at the time of grant.

In the event the performance criteria exceeds the Target Award level, an additional number of shares, up to the Outstanding Award level, may be granted. In the event the performance criteria falls below the Target Award level, a reduced number of shares, as low as the Threshold Award level, may be granted. If the performance criteria falls below the Threshold Award level, no shares will be granted.

69

A summary of the performance share units detail by grant year is as follows:

|  | 2016 |  |  | 2017 |  |  | 2018 |  |  | 2019 |
Grant Date(s) |  | February 16, 2016 |  |  | February 9, 2017 |  |  | February 15, 2018 |  |  | February 15, 2019 |
Performance Period (years) |  | 2016-2018 |  |  | 2017-2019 |  |  | 2018-2020 |  |  | 2019-2021 |
Vesting Date |  | February 2019 |  |  | February 2020(a) |  |  | February 2021(a) |  |  | February 2022(a) |
Payout Levels (in units): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Threshold Award |  |  | 65,141 |  |  |  | 57,563 |  |  |  | 47,003 |  |  |  | 68,132 |
Target Award |  |  | 130,282 |  |  |  | 115,125 |  |  |  | 94,005 |  |  |  | 136,264 |
Outstanding Award |  |  | 260,564 |  |  |  | 230,250 |  |  |  | 188,010 |  |  |  | 272,528 |
Shares Issued in 2019 |  |  | 125,070 |  |  |  | — |  |  |  | — |  |  |  | — |
Payout Achieved Over Performance Period |  |  | — |  |  |  | 88,377 |  |  |  | — |  |  |  | — |

(a) 2017, 2018 and 2019 awards are scheduled to vest in February 2020, 2021 and 2022, respectively, when the Executive Compensation and Human Resources Committee of the Board of Directors determines the achievement of the performance criteria.

We recognize and adjust compensation expense based on the likelihood of the performance criteria specified in the award being achieved. The compensation expense is recognized over the performance and holding periods and is recorded in selling and administrative expenses. We have recognized total compensation expense of $5.2, $8.4 and $10.8 in 2019, 2018 and 2017, respectively, related to the performance share units.

(4) Acquisitions and Dispositions

Switzerland Acquisitions

On April 3, 2019, we acquired the remaining 51% controlling interest in our Swiss franchise (“Manpower Switzerland”) to obtain full ownership of the entity. Additionally, as part of the purchase agreement we acquired the remaining 20% interest in Experis AG. Manpower Switzerland provides contingent staffing services under our Manpower brand in the four main language regions in Switzerland. Both Manpower Switzerland and Experis AG are reported in our Southern Europe segment. The aggregate cash consideration paid was $219.5 and was funded through cash on hand. Of the total consideration paid, $58.3 was for the acquired interests and the remaining $161.2 was for cash and cash equivalents. The acquisition of the remaining interest of Experis AG was accounted for as an equity transaction as we previously consolidated the entity.

Our investment in Manpower Switzerland prior to the acquisition was accounted for under the equity method of accounting and we recorded our share of equity income or loss in interest and other (income) expenses, net on the Consolidated Statements of Operations. The acquisition of the remaining controlling interest in Manpower Switzerland was accounted for as a business combination, and the assets and liabilities of Manpower Switzerland were included in the Consolidated Balance Sheets as of the acquisition date and the results of its operations have been included in the Consolidated Statements of Operations subsequent to the acquisition date.

The aggregate of the consideration paid and the fair value of previously held equity interest totaled $415.1, or $97.6 net of cash acquired. In connection with the business combination, we recognized a one-time, non-cash gain on the disposition of our previously held equity interest in Manpower Switzerland of $80.4, which is included within interest and other (income) expenses, net on the Consolidated Statements of Operations. Of the $80.4, $32.5 represented foreign currency translation adjustments related to the previously held equity interest from accumulated other comprehensive income.

70

The following table summarizes the fair value of the assets and liabilities as of the acquisition date of April 3, 2019:

Cash and cash equivalents | $ | 317.5 |
Accounts receivable |  | 60.4 |
Prepaid expenses and other assets |  | 31.4 |
Goodwill |  | 33.8 |
Intangible assets subject to amortization, customer relationship |  | 19.6 |
Intangible assets not subject to amortization, reacquired franchise rights |  | 25.5 |
Property and equipment |  | 0.4 |
Accounts payable |  | (21.6 | )
Employee compensation payable |  | (2.5 | )
Accrued liabilities |  | (9.9 | )
Accrued payroll taxes and insurance |  | (7.5 | )
Value added taxes payable |  | (7.4 | )
Other long-term liabilities |  | (24.6 | )
Total assets and liabilities | $ | 415.1 |

The customer relationship intangible asset will be amortized over a 15 year useful life. The goodwill from the acquisition is not expected to be deductible for income tax purposes. As of December 31, 2019, the carrying value of intangible assets and goodwill was $44.5 and $34.2, respectively.

Manpower Switzerland contributed revenues from services of $337.7 since the acquisition. Our consolidated unaudited proforma historical revenues from services, as if Manpower Switzerland had been acquired at the beginning of 2018, are estimated as follows:

| Year Ended December 31, |
| 2019 |  |  | 2018 |
Revenues from services | $ | 20,957.9 |  |  | $ | 22,452.6 |

Other Acquisitions

From time to time, we acquire and invest in companies throughout the world, including franchises. The total cash consideration paid for acquisitions excluding Manpower Switzerland and Experis AG, net of cash acquired, for the years ended December 31, 2019, 2018 and 2017 was $47.7, $51.8 and $45.7, respectively. The 2019 balance includes consideration payments for franchises in the United States and contingent consideration payments related to previous acquisitions, of which $13.0 had been recognized as a liability at the acquisition date. The 2018 balance includes initial acquisition payments of $9.1 and contingent consideration payments of $42.7, of which $18.6 had been recognized as a liability at the acquisition date. The 2017 balance includes initial acquisition payments of $32.7 and contingent consideration related to previous acquisitions of $13.0, of which $10.3 was related to our 2015 acquisition of 7S Group GmbH ("7S") in Germany.

As of December 31, 2019, goodwill and intangible assets resulting from the 2019 acquisitions, excluding Manpower Switzerland, were $14.2 and $9.0, respectively. As of December 31, 2018, goodwill and intangible assets resulting from the 2018 acquisitions were $6.1 and $0.7, respectively.

71

ManpowerGroup Greater China Limited Disposition

On July 10, 2019, our joint venture in Greater China, ManpowerGroup Greater China Limited, became listed on the Main Board of the Stock Exchange of Hong Kong Limited through an initial public offering. Prior to the initial public offering, we owned a 51% controlling interest in the joint venture and consolidated the financial position and results of its operations into our Consolidated Financial Statements as part of our APME segment. As a result of the offering, in which ManpowerGroup Greater China Limited issued new shares representing 25% of the equity of the company, our ownership interest was diluted to 38.25%, and then further diluted to 36.87% as the underwriters exercised their overallotment option in full on August 7, 2019. As a result, we deconsolidated the joint venture as of the listing date and account for our remaining interest under the equity method of accounting and record our share of equity income or loss in interest and other expenses (income), net in the Consolidated Statement of Operations. In connection with the deconsolidation of the joint venture, we recognized a one-time non-cash gain of $30.4, which was included in selling and administrative expenses in the Consolidated Statement of Operations in the year ended December 31, 2019. Included in the $30.4 was foreign currency translation adjustment losses of $6.2 related to the joint venture from accumulated other comprehensive income.

Other Dispositions

Occasionally, we dispose of parts of our operations in order to optimize our global strategic and geographic footprint and synergies. In December 2018, we sold one of our business units in the Netherlands for an after tax net gain of $3.8 and divested a majority interest in a fully consolidated entity in China for an immaterial gain.

(5) Income Taxes

The provision for income taxes was as follows:

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Current |  |  |  |  |  |  |  |  |  |  |  |
United States |  |  |  |  |  |  |  |  |  |  |  |
Federal |  | $ | 16.7 |  |  | $ | 17.2 |  |  | $ | 211.7 |
State |  |  | 2.5 |  |  |  | 10.8 |  |  |  | 8.4 |
Non-United States |  |  | 243.6 |  |  |  | 181.9 |  |  |  | 168.6 |
Total current |  |  | 262.8 |  |  |  | 209.9 |  |  |  | 388.7 |
Deferred |  |  |  |  |  |  |  |  |  |  |  |
United States |  |  |  |  |  |  |  |  |  |  |  |
Federal |  |  | (22.1 | ) |  |  | (7.5 | ) |  |  | (178.2 | )
State |  |  | 1.1 |  |  |  | 1.0 |  |  |  | (0.8 | )
Non-United States |  |  | (22.0 | ) |  |  | (5.4 | ) |  |  | (17.8 | )
Total deferred |  |  | (43.0 | ) |  |  | (11.9 | ) |  |  | (196.8 | )
Total provision |  | $ | 219.8 |  |  | $ | 198.0 |  |  | $ | 191.9 |

72

A tax reconciliation between taxes computed at the United States federal statutory rate of 21% for 2019 and 2018 and 35% for 2017 and the consolidated effective tax rate is as follows:

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Income tax based on statutory rate |  | $ | 143.9 |  |  | $ | 158.5 |  |  | $ | 258.1 |
Increase (decrease) resulting from: |  |  |  |  |  |  |  |  |  |  |  |
Non-United States tax rate difference: |  |  |  |  |  |  |  |  |  |  |  |
French business tax(1) |  |  | 54.9 |  |  |  | 59.1 |  |  |  | 46.9 |
French CICE(2) |  |  | — |  |  |  | (39.9 | ) |  |  | (77.1 | )
Other(1)(2) |  |  | 37.3 |  |  |  | 20.0 |  |  |  | (28.6 | )
Repatriation of non-United States earnings(2)(3) |  |  | (17.8 | ) |  |  | 2.5 |  |  |  | 69.7 |
State income taxes, net of federal benefit |  |  | 3.1 |  |  |  | 8.2 |  |  |  | 1.1 |
Change in valuation allowance |  |  | 20.0 |  |  |  | 0.7 |  |  |  | (6.9 | )
Work Opportunity Tax Credit |  |  | (10.4 | ) |  |  | (8.8 | ) |  |  | (10.5 | )
Foreign-Derived Intangible Income deduction |  |  | (11.9 | ) |  |  | (12.5 | ) |  |  | — |
United States Tax Act and French tax reform(3) |  |  | — |  |  |  | 3.2 |  |  |  | (73.7 | )
Goodwill impairment(4) |  |  | 11.9 |  |  |  | — |  |  |  | — |
Gain related to Manpower Switzerland and Greater China transactions(5) |  |  | (22.8 | ) |  |  | — |  |  |  | — |
Other, net |  |  | 11.6 |  |  |  | 7.0 |  |  |  | 12.9 |
Tax provision |  | $ | 219.8 |  |  | $ | 198.0 |  |  | $ | 191.9 |

(1) The French business tax is allowed as a deduction for French income tax purposes. The gross amount of the French business tax was $69.5, $74.8 and $72.1 for 2019, 2018 and 2017, respectively. The amounts in the table above of $54.9, $59.1 and $46.9 for 2019, 2018 and 2017, respectively, represent the French business tax expense net of the French tax benefit using the United States federal rate of 21% for 2019 and 2018 and 35% for 2017. Included in Other Non-United States tax rate differences are a benefit of $9.3 and $10.1 for 2019 and 2018, respectively, and an expense of $0.4 for 2017 related to the difference between the United States federal rate and the French tax rate applied to the respective gross amounts of the French business tax.

(2) The French CICE was a payroll tax credit that was tax-free for French tax purposes and increased French earnings. The amounts in the table above of $39.9 and $77.1 for 2018 and 2017, respectively, represent the French tax benefits using the United States federal rate of 21% for 2018 and 35% for 2017. Included in Other Non-United States tax rate differences are a benefit of $25.5 for 2018 and an expense of $1.3 for 2017 related to the difference between the United States federal rate and French tax rate applied to the respective gross French CICE amounts. In January 2019, the French government replaced the CICE subsidy with new subsidies that are taxable.

(3) Prior to the enactment of the Tax Act on December 22, 2017, we recorded $83.3 of tax expense in 2017 related to non-United States earnings that were deemed to be not permanently invested. This amount was included in the Repatriation of non-United States earnings consistent with prior years. As a result of the Tax Act, this $83.3 was reversed as we were no longer recording United States federal income tax expense on these earnings, and this tax benefit was included in the United States Tax Act and French tax reform benefit of $73.7.

(4) Non-deductible portion of the goodwill impairment charge recorded in Germany in June 2019.

(5) Non-taxable gains on the disposition of our previously held equity interest in Manpower Switzerland in April 2019 and the deconsolidation of ManpowerGroup Greater China Limited in July 2019.

73

Deferred income taxes are recorded based on temporary differences at the tax rate expected to be in effect when the temporary differences reverse. The Tax Act significantly impacted our deferred income taxes. Temporary differences, which give rise to the deferred taxes, are as follows:

December 31 |  | 2019 |  |  | 2018 |
Future Income Tax Benefits (Expense) |  |  |  |  |  |  |  |
Accrued payroll taxes and insurance |  | $ | 12.8 |  |  | $ | 13.8 |
Employee compensation payable |  |  | 27.2 |  |  |  | 17.8 |
Pension and postretirement benefits |  |  | 62.3 |  |  |  | 46.9 |
Intangible assets |  |  | (108.7 | ) |  |  | (102.1 | )
Repatriation of non-United States earnings |  |  | (8.8 | ) |  |  | (15.3 | )
Loans denominated in foreign currencies |  |  | (16.4 | ) |  |  | (19.6 | )
Operating lease ROU assets |  |  | (115.8 | ) |  |  | — |
Operating lease liabilities |  |  | 118.1 |  |  |  | — |
Net operating losses |  |  | 89.5 |  |  |  | 100.5 |
Other |  |  | 135.0 |  |  |  | 97.4 |
Valuation allowance |  |  | (87.8 | ) |  |  | (72.4 | )
Total future tax benefits |  | $ | 107.4 |  |  | $ | 67.0 |
Deferred tax asset |  | $ | 126.2 |  |  | $ | 99.3 |
Deferred tax liability |  |  | (18.8 | ) |  |  | (32.3 | )
Total future tax benefits |  | $ | 107.4 |  |  | $ | 67.0 |

Pre-tax earnings of non-United States operations were $416.6, $551.0 and $514.9 in 2019, 2018 and 2017, respectively. We have not provided deferred taxes on $371.5 of unremitted earnings of non-United States subsidiaries that are considered permanently invested. As of December 31, 2019, deferred taxes for non-United States withholding and other taxes were provided on $1,867.0 of unremitted earnings of non-United States subsidiaries that may be remitted to the United States. As of December 31, 2019 and 2018, we have recorded a deferred tax liability of $8.8 and $15.3, respectively, related to these non-United States earnings that may be remitted.

We had United States federal and non-United States net operating loss carryforwards and United States state net operating loss carryforwards totaling $399.4 and $169.2, respectively, as of December 31, 2019. The net operating loss carryforwards expire as follows:

|  | United States Federal and Non-United States |  |  | United States State |
2020 |  | $ | 2.1 |  |  | $ | 0.2 |
2021 |  |  | 5.3 |  |  |  | 3.0 |
2022 |  |  | 3.8 |  |  |  | 11.1 |
2023 |  |  | 3.9 |  |  |  | 9.8 |
2024 |  |  | 5.7 |  |  |  | 57.3 |
Thereafter |  |  | 25.2 |  |  |  | 87.8 |
No expirations |  |  | 353.4 |  |  |  | — |
Total net operating loss carryforwards |  | $ | 399.4 |  |  | $ | 169.2 |

We have recorded a deferred tax asset of $89.5 as of December 31, 2019, for the benefit of these net operating losses. Realization of this asset is dependent on generating sufficient taxable income prior to the expiration of the loss carryforwards. A related valuation allowance of $72.7 was recorded as of December 31, 2019, as management believed that realization of certain net operating loss carryforwards is unlikely.

74

As of December 31, 2019, we had gross unrecognized tax benefits related to various tax jurisdictions, including interest and penalties, of $69.5 that would favorably affect the effective tax rate if recognized. During 2019, we filed our 2018 United States federal tax return with a position related to the transition tax imposed as part of the Tax Act, resulting in an increase to our unrecognized tax benefits of $32.0 with minimal impact to the tax provision. We do not expect our unrecognized tax benefits to change significantly over the next year.

As of December 31, 2018, we had gross unrecognized tax benefits related to various tax jurisdictions, including interest and penalties, of $34.2.

We recognize accrued interest and penalties related to unrecognized tax benefits in income tax expense. In 2019, we accrued net interest and penalties of $1.6. In 2018, we recognized a reduction of interest and penalties due to the settlement of tax litigation of $18.4. We accrued net interest and penalties of $0.2 in 2017.

The following table summarizes the activity related to our unrecognized tax benefits during 2019, 2018 and 2017:

|  | 2019 |  |  | 2018 |  |  | 2017 |
Gross unrecognized tax benefits, beginning of year |  | $ | 32.2 |  |  | $ | 46.1 |  |  | $ | 23.8 |
Increases in prior year tax positions |  |  | 35.7 |  |  |  | 11.4 |  |  |  | 27.1 |
Decreases in prior year tax positions |  |  | (2.6 | ) |  |  | (1.8 | ) |  |  | (1.2 | )
Increases for current year tax positions |  |  | 4.7 |  |  |  | 5.9 |  |  |  | 6.6 |
Expiration of statute of limitations and audit settlements |  |  | (4.1 | ) |  |  | (29.4 | ) |  |  | (10.2 | )
Gross unrecognized tax benefits, end of year |  | $ | 65.9 |  |  | $ | 32.2 |  |  | $ | 46.1 |
Potential interest and penalties |  |  | 3.6 |  |  |  | 2.0 |  |  |  | 20.4 |
Balance, end of year |  | $ | 69.5 |  |  | $ | 34.2 |  |  | $ | 66.5 |

We conduct business globally in various countries and territories. We are routinely audited by the tax authorities of the various tax jurisdictions in which we operate. Generally, the tax years that could be subject to examination are 2012 through 2019 for our major operations in France, Germany, Japan, the United Kingdom and the United States. As of December 31, 2019, we were subject to tax audits in Austria, Canada, Denmark, Germany, Israel, and the United States. We believe that the resolution of these audits will not have a material impact on earnings.

(6) Net Earnings Per Share

The calculation of net earnings per share - basic and net earnings per share - diluted were as follows:

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Net earnings available to common shareholders: |  | $ | 465.7 |  |  | $ | 556.7 |  |  | $ | 545.4 |
Weighted-average common shares outstanding (in millions): |  |  |  |  |  |  |  |  |  |  |  |
Weighted-average common shares outstanding - basic |  |  | 59.9 |  |  |  | 64.6 |  |  |  | 67.1 |
Effect of dilutive securities - stock options |  |  | — |  |  |  | 0.1 |  |  |  | 0.2 |
Effect of other share-based awards |  |  | 0.4 |  |  |  | 0.4 |  |  |  | 0.6 |
Weighted-average common shares outstanding - diluted |  |  | 60.3 |  |  |  | 65.1 |  |  |  | 67.9 |
Net earnings per share - basic |  | $ | 7.78 |  |  | $ | 8.62 |  |  | $ | 8.13 |
Net earnings per share - diluted |  | $ | 7.72 |  |  | $ | 8.56 |  |  | $ | 8.04 |

There were certain share-based awards excluded from the calculation of net earnings per share - diluted for the year ended December 31, 2019 and 2018, because their impact was anti-dilutive. No share-based awards were excluded from the calculation for the year ended December 31, 2017. The number, exercise prices and weighted-average remaining life of these antidilutive awards were as follows:

|  | 2019 |  |  | 2018 |  |  | 2017 |
Shares (in thousands) |  |  | 401 |  |  |  | 264 |  |  |  | — |
Exercise price |  | $ | 99 |  |  | $ | 109 |  |  | $ | — |
Weighted-average remaining life |  | 0.9 years |  |  | 1.2 years |  |  |  | — |

75

(7) Goodwill

Changes in the carrying value of goodwill by reportable segment and Corporate were as follows:

|  | Americas(1) |  |  | Southern Europe(2) |  |  | Northern Europe |  |  | APME |  |  | Right Management |  |  | Corporate(3) |  |  | Total(4) |
Balance, January 1, 2018 |  | $ | 519.2 |  |  | $ | 121.9 |  |  | $ | 468.1 |  |  | $ | 106.2 |  |  | $ | 62.1 |  |  | $ | 65.5 |  |  | $ | 1,343.0 |
Goodwill acquired |  |  | 4.6 |  |  |  | — |  |  |  | — |  |  |  | 1.5 |  |  |  | — |  |  |  | — |  |  |  | 6.1 |
Goodwill allocated to business units sold |  |  | — |  |  |  | — |  |  |  | (8.8 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (8.8 | )
Currency impact and other |  |  | (3.9 | ) |  |  | (9.7 | ) |  |  | (23.9 | ) |  |  | (5.7 | ) |  |  | — |  |  |  | — |  |  |  | (43.2 | )
Balance, December 31, 2018 |  |  | 519.9 |  |  |  | 112.2 |  |  |  | 435.4 |  |  |  | 102.0 |  |  |  | 62.1 |  |  |  | 65.5 |  |  |  | 1,297.1 |
Goodwill acquired |  |  | 14.2 |  |  |  | 33.8 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 48.0 |
Goodwill allocated to business units deconsolidated(5) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (18.5 | ) |  |  | — |  |  |  | (1.6 | ) |  |  | (20.1 | )
Impairment charge(6) |  |  | — |  |  |  | — |  |  |  | (60.2 | ) |  |  | (3.8 | ) |  |  | — |  |  |  | — |  |  |  | (64.0 | )
Currency impact and other |  |  | 1.5 |  |  |  | (1.2 | ) |  |  | (0.6 | ) |  |  | (0.6 | ) |  |  | — |  |  |  | — |  |  |  | (0.9 | )
Balance, December 31, 2019 |  | $ | 535.6 |  |  | $ | 144.8 |  |  | $ | 374.6 |  |  | $ | 79.1 |  |  | $ | 62.1 |  |  | $ | 63.9 |  |  | $ | 1,260.1 |

(1) Balances related to United States were $476.5 as of January 1, 2018 and December 31, 2018, respectively, and $490.3 as of December 31, 2019.

(2) Balances related to France were $76.3, $68.9 and $67.3 as of January 1, 2018, December 31, 2018 and December 31, 2019, respectively. Balances related to Italy were $5.0, $4.8 and $4.6 as of January 1, 2018, December 31, 2018 and December 31, 2019, respectively.

(3) The majority of the Corporate balance as of December 31, 2019 relates to goodwill attributable to our acquisition of Jefferson Wells ($55.5) which is part of the United States reporting unit. For purposes of monitoring our total assets by segment, we do not allocate the Corporate balance to the respective reportable segments. We do, however, include these balances within the appropriate reporting units for our goodwill impairment testing. See the table below for the breakout of goodwill balances by reporting unit.

(4) Balances were net of accumulated impairment loss of $513.4 ($235.2 related to Right Management and $278.2 related to Corporate) as of January 1, 2018 and December 31, 2018, respectively, and $577.4 ($60.2 related to Northern Europe, $3.8 related to APME, $235.2 related to Right Management and $278.2 related to Corporate) as of December 31, 2019.

(5) Reductions relate to our China and Hong Kong reporting units, which were deconsolidated as of July 10, 2019. See Note 4 to the Consolidated Financial Statements for further information.

(6) The impairment charges of $60.2 and $3.8 relate to our Germany and New Zealand reporting units, respectively, which were recorded during the second quarter of 2019. See Note 1 to the Consolidated Financial Statements for further information.

Goodwill balances by reporting unit were as follows:

December 31 |  | 2019 |  |  | 2018 |
United States |  | $ | 545.8 |  |  | $ | 532.0 |
Netherlands |  |  | 109.5 |  |  |  | 112.0 |
United Kingdom |  |  | 97.3 |  |  |  | 93.7 |
France |  |  | 67.3 |  |  |  | 68.9 |
Germany |  |  | 67.2 |  |  |  | 129.2 |
Right Management |  |  | 62.1 |  |  |  | 62.1 |
Other reporting units |  |  | 310.9 |  |  |  | 299.2 |
Total goodwill |  | $ | 1,260.1 |  |  | $ | 1,297.1 |

76

(8) Debt

Information concerning short-term borrowings is as follows:

December 31 |  | 2019 |  |  | 2018 |
Short-term borrowings |  | $ | 61.0 |  |  | $ | 49.9 |
Weighted-average interest rates |  |  | 7.7 | % |  |  | 8.4 | %

We maintain separate bank credit lines with financial institutions to meet working capital needs of our subsidiary operations. As of December 31, 2019, such uncommitted credit lines totaled $324.1, of which $253.6 was unused. Under our revolving credit agreement, total subsidiary borrowings cannot exceed $300.0 in the first, second and fourth quarters, and $600.0 in the third quarter of each year. Due to these limitations, additional borrowings of $229.5 could have been made under these lines as of December 31, 2019.

A summary of long-term debt is as follows:

December 31 |  | 2019 |  |  | 2018 |
Euro-denominated notes: |  |  |  |  |  |  |  |
€500.0 due June 2026 |  | $ | 555.8 |  |  | $ | 567.8 |
€400.0 due September 2022 |  |  | 447.1 |  |  |  | 456.8 |
Other |  |  | 9.5 |  |  |  | 0.9 |
|  |  | 1,012.4 |  |  |  | 1,025.5 |
Less current maturities |  |  | — |  |  |  | 0.2 |
Long-term debt |  | $ | 1,012.4 |  |  | $ | 1,025.3 |

Euro Notes

On June 22, 2018, we offered and sold €500.0 aggregate principal amount of the Company’s 1.750% notes due June 2026 (the “€500.0 notes”). The net proceeds from the €500.0 notes of €495.7 were used to repay our €350.0 notes due June 22, 2018, with the remaining balance used for general corporate purposes, which included share repurchases. The €500.0 notes were issued at a price of 99.564% to yield an effective interest rate of 1.809%. Interest on the €500.0 notes is payable in arrears on June 22 of each year. The €500.0 notes are unsecured senior obligations and will rank equally with all of the Company’s existing and future senior unsecured debt and other liabilities.

Our €400.0 aggregate principal amount 1.875% notes (the "€400.0 notes") are due September 2022. When the notes mature, we plan to repay the amounts with available cash, borrowings under our $600.0 revolving credit facility or a new borrowing. The credit terms, including interest rate and facility fees, of any replacement borrowings will be dependent upon the condition of the credit markets at that time. We currently do not anticipate any problems accessing the credit markets should we decide to replace either the €500.0 notes or the €400.0 notes.

Both the €500.0 notes and €400.0 notes contain certain customary non-financial restrictive covenants and events of default and are unsecured senior obligations and rank equally with all of our existing and future senior unsecured debt and other liabilities. These notes have been designated as a hedge of our net investment in subsidiaries with a Euro-functional currency as of December 31, 2019. Since our net investment in these subsidiaries exceeds the respective amount of the designated borrowings, the related translation gains or losses are included as a component of accumulated other comprehensive loss. (See Note 12 to the Consolidated Financial Statements for further information.)

77

Revolving Credit Agreement

We have a Five Year Credit Agreement with a syndicate of commercial banks with a termination date of June 18, 2023. The Credit Agreement allows for borrowing of $600.0 in various currencies, and up to $150.0 may be used for the issuance of stand-by letters of credit. We had no borrowings under this facility as of both December 31, 2019 and 2018. Outstanding letters of credit issued under the Credit Agreement totaled $0.5 as of both December 31, 2019 and 2018. Additional borrowings of $599.5 were available to us under the facility as of both December 31, 2019 and 2018.

Under the Credit Agreement, a credit ratings-based pricing grid determines the facility fee and the credit spread that we add to the applicable interbank borrowing rate on all borrowings. At our current credit rating, the annual facility fee is 12.5 basis points paid on the entire facility and the credit spread is 100.0 basis points on any borrowings.

The Credit Agreement contains customary restrictive covenants pertaining to our management and operations, including limitations on the amount of subsidiary debt that we may incur and limitations on our ability to pledge assets, as well as financial covenants requiring, among other things, that we comply with a leverage ratio (Net Debt-to-Net Earnings before interest and other expenses, provision for income taxes, intangible asset amortization expense, depreciation and amortization expense ("EBITDA")) of not greater than 3.5 to 1 and a fixed charge coverage ratio of not less than 1.5 to 1. The Credit Agreement also contains customary events of default, including, among others, payment defaults, material inaccuracy of representations and warranties, covenant defaults, bankruptcy or involuntary proceedings, certain monetary and non-monetary judgments, change of control and customary ERISA defaults.

Debt Maturities

The maturities of long-term debt payable within each of the four years subsequent to December 31, 2020 are as follows: 2021 - $0.1, 2022 - $454.5, 2023 - $2.0, 2024 - $0.0.

(9) Retirement and Deferred Compensation Plans

For all of our United States defined benefit and retiree health care plans, we adopted the Society of Actuaries’ Pri-2012 Mortality Table with MP-2019 Mortality Improvement Scale in determining the plans’ benefit obligations as of December 31, 2019.

78

Defined Benefit Pension Plans

We sponsor several qualified and nonqualified pension plans covering permanent employees. In 2019, a new pension plan was added as a result of our acquisition of the remaining controlling interest in Manpower Switzerland. (See Note 4 to the Consolidated Financial Statements for further information.)

The reconciliation of the changes in the plans’ benefit obligations and the fair value of plan assets and the funded status of the plans are as follows:

|  | United States Plans |  |  | Non-United States Plans |
Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Change in Benefit Obligation |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Benefit obligation, beginning of year |  | $ | 48.9 |  |  | $ | 53.7 |  |  | $ | 450.0 |  |  | $ | 489.5 |
Service cost |  |  | — |  |  |  | — |  |  |  | 15.1 |  |  |  | 10.9 |
Interest cost |  |  | 1.8 |  |  |  | 1.6 |  |  |  | 10.9 |  |  |  | 10.0 |
Acquisitions |  |  | — |  |  |  | — |  |  |  | 201.2 |  |  |  | — |
Settlements |  |  | — |  |  |  | — |  |  |  | (40.9 | ) |  |  | — |
Transfers |  |  | — |  |  |  | — |  |  |  | 52.7 |  |  |  | 1.2 |
Actuarial loss (gain) |  |  | 6.3 |  |  |  | (2.0 | ) |  |  | 100.1 |  |  |  | (28.0 | )
Plan participant contributions |  |  | — |  |  |  | — |  |  |  | 9.0 |  |  |  | 0.2 |
Benefits paid |  |  | (4.2 | ) |  |  | (4.4 | ) |  |  | (11.3 | ) |  |  | (10.5 | )
Currency exchange rate changes |  |  | — |  |  |  | — |  |  |  | 8.0 |  |  |  | (23.3 | )
Benefit obligation, end of year |  | $ | 52.8 |  |  | $ | 48.9 |  |  | $ | 794.8 |  |  | $ | 450.0 |

|  | United States Plans |  |  | Non-United States Plans |
Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Change in Plan Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Fair value of plan assets, beginning of year |  | $ | 36.1 |  |  | $ | 38.7 |  |  | $ | 354.1 |  |  | $ | 376.7 |
Actual return on plan assets |  |  | 4.4 |  |  |  | (0.7 | ) |  |  | 69.5 |  |  |  | (2.4 | )
Acquisitions |  |  | — |  |  |  | — |  |  |  | 196.8 |  |  |  | — |
Settlements |  |  | — |  |  |  | — |  |  |  | (40.9 | ) |  |  | — |
Transfers |  |  | — |  |  |  | — |  |  |  | 51.6 |  |  |  | (0.3 | )
Plan participant contributions |  |  | — |  |  |  | — |  |  |  | 9.0 |  |  |  | 0.2 |
Company contributions |  |  | 2.5 |  |  |  | 2.5 |  |  |  | 15.4 |  |  |  | 9.2 |
Benefits paid |  |  | (4.2 | ) |  |  | (4.4 | ) |  |  | (11.3 | ) |  |  | (10.5 | )
Currency exchange rate changes |  |  | — |  |  |  | — |  |  |  | 11.2 |  |  |  | (18.8 | )
Fair value of plan assets, end of year |  | $ | 38.8 |  |  | $ | 36.1 |  |  | $ | 655.4 |  |  | $ | 354.1 |
Funded Status at End of Year |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Funded status, end of year |  | $ | (14.0 | ) |  | $ | (12.8 | ) |  | $ | (139.4 | ) |  | $ | (95.9 | )
Amounts Recognized |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncurrent assets |  | $ | 15.0 |  |  | $ | 15.0 |  |  | $ | 41.4 |  |  | $ | 46.9 |
Current liabilities |  |  | (2.5 | ) |  |  | (2.5 | ) |  |  | (0.7 | ) |  |  | (0.5 | )
Noncurrent liabilities |  |  | (26.5 | ) |  |  | (25.3 | ) |  |  | (180.1 | ) |  |  | (142.3 | )
Net amount recognized |  | $ | (14.0 | ) |  | $ | (12.8 | ) |  | $ | (139.4 | ) |  | $ | (95.9 | )

79

Amounts recognized in accumulated other comprehensive loss, net of tax, consisted of:

|  | United States Plans |  |  | Non-United States Plans |
Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Net loss |  | $ | 15.8 |  |  | $ | 13.7 |  |  | $ | 50.5 |  |  | $ | 16.5 |
Prior service cost |  |  | — |  |  |  | — |  |  |  | 7.8 |  |  |  | 7.7 |
Total |  | $ | 15.8 |  |  | $ | 13.7 |  |  | $ | 58.3 |  |  | $ | 24.2 |

The accumulated benefit obligation for our plans that have plan assets was $717.2 and $390.4 as of December 31, 2019 and 2018, respectively. The accumulated benefit obligation for some of our plans exceeded the fair value of plan assets as follows:

December 31 |  | 2019 |  |  | 2018 |
Accumulated benefit obligation |  | $ | 163.8 |  |  | $ | 129.4 |
Plan assets |  |  | 80.4 |  |  |  | 67.0 |

The projected benefit obligation for some of our plans exceeded the fair value of plan assets as follows:

December 31 |  | 2019 |  |  | 2018 |
Projected benefit obligation |  | $ | 414.6 |  |  | $ | 135.8 |
Plan assets |  |  | 324.3 |  |  |  | 67.0 |

The Swiss plan that we acquired during 2019 was underfunded, resulting in the significant increase in the amounts above.

By their nature, certain of our plans do not have plan assets. The accumulated benefit obligation for these plans was $100.4 and $86.0 as of December 31, 2019 and 2018, respectively.

The components of the net periodic benefit cost and other amounts recognized in other comprehensive loss for all plans were as follows:

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Net Periodic Benefit Cost |  |  |  |  |  |  |  |  |  |  |  |
Service cost |  | $ | 15.1 |  |  | $ | 10.9 |  |  | $ | 10.1 |
Interest cost |  |  | 12.7 |  |  |  | 11.6 |  |  |  | 10.6 |
Expected return on assets |  |  | (12.9 | ) |  |  | (10.6 | ) |  |  | (10.8 | )
Settlements |  |  | 0.4 |  |  |  | — |  |  |  | — |
Net loss |  |  | 1.2 |  |  |  | 1.4 |  |  |  | 0.9 |
Prior service cost |  |  | 0.7 |  |  |  | 0.6 |  |  |  | 0.4 |
Net periodic benefit cost |  |  | 17.2 |  |  |  | 13.9 |  |  |  | 11.2 |
Other Changes in Plan Assets and Benefit Obligation Recognized in Other Comprehensive Income/Loss |  |  |  |  |  |  |  |  |  |  |  |
Net loss (gain) |  |  | 45.5 |  |  |  | (16.6 | ) |  |  | (1.5 | )
Prior service cost |  |  | 1.0 |  |  |  | 1.4 |  |  |  | 2.9 |
Amortization of net loss |  |  | (1.6 | ) |  |  | (1.4 | ) |  |  | (0.9 | )
Amortization of prior service cost |  |  | (0.7 | ) |  |  | (0.6 | ) |  |  | (0.4 | )
Total recognized in other comprehensive income/loss |  |  | 44.2 |  |  |  | (17.2 | ) |  |  | 0.1 |
Total recognized in net periodic benefit cost and other comprehensive income/loss |  | $ | 61.4 |  |  | $ | (3.3 | ) |  | $ | 11.3 |

80

The estimated net loss and prior service cost for the defined benefit pension plans that will be amortized from accumulated other comprehensive loss into net periodic benefit cost during 20 20 are $3.1 and $0.7, respectively.

The weighted-average assumptions used in the measurement of the benefit obligation were as follows:

|  | United States Plans |  |  | Non-United States Plans |
Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Discount rate |  |  | 2.5 | % |  |  | 4.2 | % |  |  | 1.1 | % |  |  | 2.4 | %
Rate of compensation increase |  |  | 3.0 | % |  |  | 3.0 | % |  |  | 1.7 | % |  |  | 1.8 | %

The weighted-average assumptions used in the measurement of the net periodic benefit cost were as follows:

|  | United States Plans |  |  | Non-United States Plans |
Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |  |  | 2019 |  |  | 2018 |  |  | 2017 |
Discount rate - service cost |  |  | 4.2 | % |  |  | 3.6 | % |  |  | 4.1 | % |  |  | 1.8 | % |  |  | 2.1 | % |  |  | 2.2 | %
Discount rate - interest cost |  |  | 4.2 | % |  |  | 3.2 | % |  |  | 3.3 | % |  |  | 1.8 | % |  |  | 2.1 | % |  |  | 2.2 | %
Expected long-term return on plan assets |  |  | 4.3 | % |  |  | 4.5 | % |  |  | 4.8 | % |  |  | 2.7 | % |  |  | 2.7 | % |  |  | 2.8 | %
Rate of compensation increase |  |  | 3.0 | % |  |  | 3.0 | % |  |  | 3.0 | % |  |  | 1.7 | % |  |  | 1.8 | % |  |  | 1.7 | %

We determine our assumption for the discount rate based on an index of high-quality corporate bond yields and matched-funding yield curve analysis as of the end of each fiscal year.

Our overall expected long-term rate of return used in the measurement of the 2019 net periodic benefit cost on United States plan assets was 4.3%, while the rates of return on our non-United States plans varied by country and ranged from 1.4% to 3.5%. For a majority of our plans, a building block approach has been employed to establish this return. Historical markets are studied and long-term historical relationships between equity securities and fixed income instruments are preserved consistent with the widely accepted capital market principle that assets with higher volatility generate a greater return over time. Current market factors such as inflation and interest rates are evaluated before long-term capital market assumptions are determined. The long-term portfolio return is established with proper consideration of diversification and rebalancing. We also use guaranteed insurance contracts for four of our foreign plans. Peer data and historical returns are reviewed to check for reasonableness and appropriateness of our expected rate of return.

Projected salary levels utilized in the determination of the projected benefit obligation for the pension plans are based upon historical experience and the future expectations for each respective country.

Our plans’ investment policies are to optimize the long-term return on plan assets at an acceptable level of risk and to maintain careful control of the risk level within each asset class. Our long-term objective is to minimize plan expenses and contributions by outperforming plan liabilities. We have historically used a balanced portfolio strategy based primarily on a target allocation of equity securities and fixed-income instruments, which vary by location. These target allocations, which are similar to the 2019 allocations, are determined based on the favorable risk tolerance characteristics of the plan and, at times, may be adjusted within a specified range to advance our overall objective.

The fair values of our Level 1 and Leve 2 pension plan assets are primarily determined by using market quotes and other relevant information that is generated by market transactions involving identical or comparable assets. Insurance contracts and annuity contracts are measured at the present value of expected future benefit payments primarily using associated interest curves. Hedge funds consist of a number of diversified funds including those investing in international securities, equity and private partnership interests valued using market available data and various models and assumptions.

81

The fair value of our pension plan assets by asset category was as follows:

|  | United States Plans |  |  | Non-United States Plans |
|  | Fair Value Measurements Using |  |  | Fair Value Measurements Using |
|  | December 31, 2019 |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  |  | Significant Other Observable Inputs (Level 2) |  |  | Significant Unobservable Inputs (Level 3) |  |  | December 31, 2019 |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  |  | Significant Other Observable Inputs (Level 2) |  |  | Significant Unobservable Inputs (Level 3) |
Asset Category |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and cash equivalents(1) |  | $ | 5.8 |  |  | $ | — |  |  | $ | 5.8 |  |  | $ | — |  |  | $ | 5.5 |  |  | $ | 5.5 |  |  | $ | — |  |  | $ | — |
Equity securities: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mutual funds |  |  | 7.8 |  |  |  | 7.8 |  |  |  | — |  |  |  | — |  |  |  | 98.0 |  |  |  | 98.0 |  |  |  | — |  |  |  | — |
Common stock |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 22.3 |  |  |  | 22.3 |  |  |  | — |  |  |  | — |
Fixed income instruments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Fixed income funds |  |  | 25.2 |  |  |  | — |  |  |  | 25.2 |  |  |  | — |  |  |  | 160.0 |  |  |  | — |  |  |  | 160.0 |  |  |  | — |
Annuity contract |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 52.5 |  |  |  | — |  |  |  | — |  |  |  | 52.5 |
Bonds |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 37.0 |  |  |  | — |  |  |  | 37.0 |  |  |  | — |
Guaranteed insurance contracts |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 18.5 |  |  |  | — |  |  |  | 18.5 |  |  |  | — |
Other types of investments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Insurance contracts |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 130.6 |  |  |  | — |  |  |  | — |  |  |  | 130.6 |
Real estate funds |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 93.3 |  |  |  | — |  |  |  | 87.3 |  |  |  | 6.0 |
Hedge funds |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 29.3 |  |  |  | — |  |  |  | 9.6 |  |  |  | 19.7 |
Other |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 8.4 |  |  |  | — |  |  |  | 2.4 |  |  |  | 6.0 |
|  | $ | 38.8 |  |  | $ | 7.8 |  |  | $ | 31.0 |  |  | $ | — |  |  | $ | 655.4 |  |  | $ | 125.8 |  |  | $ | 314.8 |  |  | $ | 214.8 |

(1) This category includes a prime obligations money market portfolio.

82

|  | United States Plans |  |  | Non-United States Plans |
|  | Fair Value Measurements Using |  |  | Fair Value Measurements Using |
|  | December 31, 2018 |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  |  | Significant Other Observable Inputs (Level 2) |  |  | Significant Unobservable Inputs (Level 3) |  |  | December 31, 2018 |  |  | Quoted Prices in Active Markets for Identical Assets (Level 1) |  |  | Significant Other Observable Inputs (Level 2) |  |  | Significant Unobservable Inputs (Level 3) |
Asset Category |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and cash equivalents(1) |  | $ | 5.1 |  |  | $ | — |  |  | $ | 5.1 |  |  | $ | — |  |  | $ | 35.5 |  |  | $ | 35.5 |  |  | $ | — |  |  | $ | — |
Equity securities: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mutual funds |  |  | 6.3 |  |  |  | 6.3 |  |  |  | — |  |  |  | — |  |  |  | 30.5 |  |  |  | 30.5 |  |  |  | — |  |  |  | — |
Fixed income instruments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Fixed income funds |  |  | 24.7 |  |  |  | — |  |  |  | 24.7 |  |  |  | — |  |  |  | 99.4 |  |  |  | — |  |  |  | 99.4 |  |  |  | — |
Annuity contract |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 46.2 |  |  |  | — |  |  |  | — |  |  |  | 46.2 |
Guaranteed insurance contracts |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 17.7 |  |  |  | — |  |  |  | 17.7 |  |  |  | — |
Bank loans |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 8.9 |  |  |  | — |  |  |  | 8.9 |  |  |  | — |
Other types of investments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Insurance contracts |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 107.7 |  |  |  | — |  |  |  | — |  |  |  | 107.7 |
Real estate funds |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 8.2 |  |  |  | — |  |  |  | 8.2 |  |  |  | — |
|  | $ | 36.1 |  |  | $ | 6.3 |  |  | $ | 29.8 |  |  | $ | — |  |  | $ | 354.1 |  |  | $ | 66.0 |  |  | $ | 134.2 |  |  | $ | 153.9 |

(1) This category includes a prime obligations money market portfolio.

Certain asset categories in the prior year have been reclassified in order to consolidate for presentation purposes and to conform to current year presentation.

The following table summarizes the changes in fair value of the pension assets that are measured using Level 3 inputs. We determined that transfers between fair-value-measurement levels occurred on the date of the event that caused the transfer.

Year Ended December 31 |  | 2019 |  |  | 2018 |
Balance, beginning of year |  | $ | 153.9 |  |  | $ | 108.8 |
Actual return on plan assets |  |  | 30.5 |  |  |  | 4.2 |
Acquisitions |  |  | 27.6 |  |  |  | — |
Transfers |  |  | — |  |  |  | 46.2 |
Purchases, sales and settlements, net |  |  | 2.5 |  |  |  | (0.3 | )
Currency exchange rate changes |  |  | 0.3 |  |  |  | (5.0 | )
Balance, end of year |  | $ | 214.8 |  |  | $ | 153.9 |

83

Retiree Health Care Plan

We provide medical and dental benefits to certain eligible retired employees in the United States. Due to the nature of the plan, there are no plan assets. The reconciliation of the changes in the plan’s benefit obligation and the statement of the funded status of the plan were as follows:

Year Ended December 31 |  | 2019 |  |  | 2018 |
Change in Benefit Obligation |  |  |  |  |  |  |  |
Benefit obligation, beginning of year |  | $ | 13.7 |  |  | $ | 14.9 |
Interest cost |  |  | 0.5 |  |  |  | 0.5 |
Actuarial loss (gain) |  |  | 0.8 |  |  |  | (0.5 | )
Benefits paid |  |  | (0.9 | ) |  |  | (1.2 | )
Benefit obligation, end of year |  | $ | 14.1 |  |  | $ | 13.7 |
Funded Status at End of Year |  |  |  |  |  |  |  |
Funded status, end of year |  | $ | (14.1 | ) |  | $ | (13.7 | )
Amounts Recognized |  |  |  |  |  |  |  |
Current liabilities |  | $ | (1.1 | ) |  | $ | (1.1 | )
Noncurrent liabilities |  |  | (13.0 | ) |  |  | (12.6 | )
Net amount recognized |  | $ | (14.1 | ) |  | $ | (13.7 | )

The amount recognized in accumulated other comprehensive loss, net of tax, consists of a net loss of $1.5 and $0.9 as of December 31, 2019 and 2018, respectively, and a prior service credit of $3.5 and $4.1 as of December 31, 2019 and 2018, respectively.

The discount rate used in the measurement of the benefit obligation was 3.0% and 4.2% in 2019 and 2018, respectively. The discount rate used in the measurement of net periodic benefit cost was 4.2%, 3.2% and 4.0% in 2019, 2018, and 2017, respectively.

The components of net periodic benefit cost and other amounts recognized in other comprehensive loss for this plan were as follows:

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Net Periodic Benefit Credit |  |  |  |  |  |  |  |  |  |  |  |
Interest cost |  | $ | 0.5 |  |  | $ | 0.5 |  |  | $ | 0.6 |
Net loss |  |  | — |  |  |  | 0.1 |  |  |  | 0.1 |
Prior service credit |  |  | (0.8 | ) |  |  | (0.8 | ) |  |  | (0.8 | )
Net periodic benefit credit |  | $ | (0.3 | ) |  | $ | (0.2 | ) |  | $ | (0.1 | )
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income/Loss |  |  |  |  |  |  |  |  |  |  |  |
Net loss (gain) |  | $ | 0.8 |  |  | $ | (0.5 | ) |  | $ | (0.3 | )
Amortization of net loss |  |  | — |  |  |  | (0.1 | ) |  |  | (0.1 | )
Amortization of prior service credit |  |  | 0.8 |  |  |  | 0.8 |  |  |  | 0.8 |
Total recognized in other comprehensive income/loss |  |  | 1.6 |  |  |  | 0.2 |  |  |  | 0.4 |
Total recognized in net periodic benefit cost and other comprehensive income/loss |  | $ | 1.3 |  |  | $ | — |  |  | $ | 0.3 |

The estimated net loss and prior service credit for the retiree health care plan that will be amortized from accumulated other comprehensive loss into net periodic benefit cost during 2020 are $0.1 and $0.8, respectively.

The health care cost trend rate is assumed to be 6.8% for 2020, decreasing gradually to an ultimate rate of 4.5% in 2027. Assumed health care cost trend rates are not expected to have a material effect on the amounts reported.

84

Future Contributions and Payments

During 2020, we plan to contribute approximately $16.0 to our pension plans and to fund our retiree health care payments as incurred. Projected benefit payments from the plans as of December 31, 2019 were estimated as follows:

Year |  | Pension Plans |  |  | Retiree Health Care Plan |
2020 |  | $ | 86.0 |  |  | $ | 1.1 |
2021 |  |  | 35.3 |  |  |  | 1.1 |
2022 |  |  | 25.6 |  |  |  | 1.1 |
2023 |  |  | 23.2 |  |  |  | 1.1 |
2024 |  |  | 25.3 |  |  |  | 1.0 |
2025–2029 |  |  | 142.0 |  |  |  | 4.7 |
Total projected benefit payments |  | $ | 337.4 |  |  | $ | 10.1 |

Defined Contribution Plans and Deferred Compensation Plans

We have defined contribution plans covering substantially all permanent United States employees and various other employees throughout the world. With our company-sponsored plans, employees may elect to contribute a portion of their salary to the plans and we match a portion of their contributions up to a maximum percentage of the employee’s salary. In addition, profit sharing contributions are made if a targeted earnings level is reached at management’s discretion. The total expense for our match and any profit sharing contributions was $16.9, $17.7 and $17.6 for the years ended December 31, 2019, 2018 and 2017, respectively. In certain countries with statutory defined contribution plans, we pay a percentage of the employees' salary in pension premiums. The total expense for the statutory defined contribution plans was $32.1, $37.4 and $35.6 for the years ended December 31, 2019, 2018 and 2017, respectively.

We also have deferred compensation plans in the United States. One of the plans had an asset and liability of $106.2 and $88.5 as of December 31, 2019 and 2018, respectively, with the remaining plans holding immaterial amounts of assets and liabilities.

(10) Accumulated Other Comprehensive Loss

The components of accumulated other comprehensive loss, net of tax, were as follows:

December 31 |  | 2019 |  |  | 2018 |
Foreign currency translation |  | $ | (260.5 | ) |  | $ | (223.2 | )
Translation gain (loss) on derivative instruments, net of income taxes of $(9.1) and $(12.9), respectively |  |  | 13.1 |  |  |  | (4.7 | )
Translation loss on long-term intercompany loans |  |  | (121.5 | ) |  |  | (137.2 | )
Defined benefit pension plans, net of income taxes of $(30.9) and $(23.2), respectively |  |  | (74.1 | ) |  |  | (37.9 | )
Retiree health care plan, net of income taxes of $1.6 and $2.0, respectively |  |  | 2.0 |  |  |  | 3.2 |
Accumulated other comprehensive loss |  | $ | (441.0 | ) |  | $ | (399.8 | )

(11) Interest and Other (Income) Expenses, Net

Interest and other (income) expenses, net consisted of the following:

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Interest expense |  | $ | 44.4 |  |  | $ | 47.0 |  |  | $ | 49.4 |
Interest income |  |  | (6.0 | ) |  |  | (6.0 | ) |  |  | (4.8 | )
Foreign exchange loss |  |  | 6.7 |  |  |  | 1.4 |  |  |  | 0.8 |
Miscellaneous (income) expense, net (1) |  |  | (85.7 | ) |  |  | (0.4 | ) |  |  | 6.5 |
Interest and other (income) expenses, net |  | $ | (40.6 | ) |  | $ | 42.0 |  |  | $ | 51.9 |

(1) Includes an $80.4 gain related to our acquisition of the remaining controlling interest in Manpower Switzerland. See Note 4 to the Consolidated Financial Statements for further information.

85

(12) Derivative Financial Instruments

We are exposed to various market risks relating to our ongoing business operations. The primary market risks, which are managed using derivative instruments, are foreign currency exchange rate risk and interest rate risk. In certain circumstances, we enter into cross-currency swaps and foreign currency forward exchange contracts (“forward contracts”) to reduce the effects of fluctuating foreign currency exchange rates on our cash flows denominated in foreign currencies. Our exposure to market risk for changes in interest rates relates primarily to our long-term debt obligations. We have historically managed interest rate risk through the use of a combination of fixed and variable rate borrowings.

Net Investment Hedges

We use cross-currency swaps, forward contracts and a portion of our foreign currency denominated debt, a non-derivative financial instrument, to protect the value of our net investments in certain of our foreign subsidiaries. For derivative instruments that are designated and qualify as hedges of our net investments in foreign operations, the changes in fair values of the derivative instruments are recognized in foreign currency translation adjustments, a component of accumulated other comprehensive income (“AOCI”), to offset the changes in the values of the net investments being hedged. For non-derivative financial instruments that are designated and qualify as hedges of net investments in foreign operations, the change in the carrying value of the designated portion of the non-derivative financial instrument due to changes in foreign currency exchange rates is recorded in foreign currency translation adjustments.

The €400.0 ($447.1) notes due September 2022 and the €500.0 ($555.8) notes due June 2026 were designated as a hedge of our net investment in our foreign subsidiaries with a Euro-functional currency as of December 31, 2019.

In September 2019, we entered into a cross-currency swap agreement that net converts fixed-rate Swiss franc (“CHF”) payments to fixed-rate United States dollar payments. This swap was designated as a net investment hedge of our foreign subsidiary with CHF functional currency. The hedging relationship is expected to be perfectly effective, as the critical terms of the swap match the designated hedge. Effectiveness will be assessed prospectively and retrospectively every reporting period by confirming these conditions continue to be met. If they are no longer met at any time during the relationship, the hypothetical derivative method will be used to assess hedge effectiveness.

The effect of our net investment hedges on AOCI for the year ended December 31, 2019, and 2018 was as follows:

|  |  |  |  |  |  |  |  |  |  |  | Gain (Loss) Reclassified |
|  | Gain (Loss) Recognized in OCI | Location of Gain (Loss) Reclassified |  | from AOCI into Income |
|  | Year Ended December 31, |  |  | from AOCI into Income |  | Year Ended December 31, |
Instrument |  | 2019 |  |  | 2018 |  |  |  |  | 2019 |  |  | 2018 |
Euro Notes |  | $ | 22.9 |  |  | $ | 45.4 |  |  | Interest and other (income) expenses, net |  | $ | — |  |  | $ | — |
Cross-currency swaps |  |  | (9.0 | ) |  |  | — |  |  | Interest and other (income) expenses, net |  |  | 8.7 |  |  |  | — |

Cash Flow Hedges

We use cross-currency swaps to hedge the changes in cash flows of certain of our foreign currency denominated debt due to changes in foreign currency exchange rates. For our cross-currency swaps, we record the change in carrying value of the foreign currency denominated debt due to changes in exchange rates into earnings each period. The changes in fair value of the cross-currency swap derivatives are recorded in other comprehensive income (“OCI”) with an immediate reclassification into earnings for the change in fair value attributable to fluctuations in foreign currency exchange rates.

86

In April 2019, we entered into a cross-currency swap agreement to convert our intercompany fixed-rate, CHF denominated note, including the annual interest payment and the payment of remaining principal at maturity, to a fixed-rate Euro denominated note. The economic effect of the swap agreement is to eliminate the uncertainty of cash flows in CHF associated with the note by fixing the principal at €202.3 with a fixed annual interest rate of 1.256%. This hedging arrangement has been designated as a cash flow hedge. The swap matures in April 2022, which matches the term of the intercompany note. Gains and losses from the hedge offset the changes in the value of principal and interest payments as a result of changes in foreign exchange rates. In September 2019, we entered into to a cross-currency swap agreement to convert an additional intercompany fixed-rate CHF note, including the annual interest payment and the payment of remaining principal at maturity, to a fixed-rate Euro denominated note. The economic effect of the swap is identical to the original April 2019 swap, and fixes the principal of €55.4 with a fixed interest rate of 1.143%. The swap matures in September 2022, which matches the term of the intercompany note.

We assessed the hedging relationship at the inception of the hedge in order to determine whether the derivatives that are used in the hedging transaction are highly effective in offsetting the cash flows of the hedged item and will continue to assess the relationship on an ongoing basis. We apply the hypothetical derivative method in conjunction with regression analysis using a third-party valuation to measure effectiveness of our cross-currency swap agreement.

The following tables present the impact that changes in the fair values of derivatives designated as cash flow hedges had on OCI, AOCI and earnings for the year ended December 31, 2019, and 2018:

|  |  |  |  |  |  | Gain Reclassified |
|  | Gain Recognized in OCI |  |  |  |  | from AOCI into Income |
|  | Year Ended December 31, |  |  | Location of Gain Reclassified |  | Year Ended December 31, |
Instrument |  | 2019 |  |  | 2018 |  |  | from AOCI into Income |  | 2019 |  |  | 2018 |
Cross-currency swaps |  | $ | 7.3 |  |  | $ | — |  |  | Interest and other (income) expenses, net |  | $ | 8.3 |  |  | $ | — |

We expect the net amount of pre-tax derivative gains and losses included in AOCI at December 31, 2019 to be reclassified into earnings to approximate $10.0 over the next twelve months. The actual amount that will be reclassified to earnings will vary due to future currency exchange rates.

Non-Designated Instruments

We also use certain derivatives, which are not designated as hedging instruments, as economic hedges of foreign currency and interest rate exposure. For our forward contracts that are not designated as hedges, any gain or loss resulting from the change in fair value is recognized in current period earnings. These gains or losses are offset by the exposure related to receivables and payables with our foreign subsidiaries and to interest due on our Euro-denominated notes, which is paid annually in June and September. The effect of our forward contracts that are not designated as hedging instruments on the consolidated statements of operations for the year ended December 31, 2019 was as follows:

|  | Location of Gain |  | Amount of Gain Recognized in Income
Instrument |  | Recognized in Income |  | Year Ended December 31, |  |
|  |  |  | 2019 |  |  | 2018 |  |
Foreign currency forward contracts |  | Interest and other (income) expenses, net |  | $ | 11.9 |  |  | $ | — |  |

87

Derivative and Non-Derivative Assets and Liabilities

The following tables present the fair value of derivative and non-derivative assets and liabilities on the Consolidated Balance Sheets as of December 31, 2019, and 2018:

|  | Assets |
|  |  |  | December 31, |
|  | Balance Sheet Location |  | 2019 |  |  | 2018 |
Instruments designated as cash flow hedges: |  |  |  |  |  |  |  |  |  |
Cross-currency swaps |  | Prepaid expenses and other assets |  | $ | 9.7 |  |  | $ | — |
Instruments not designated as hedges: |  |  |  |  |  |  |  |  |  |
Foreign currency forward contracts |  | Accounts receivable, net |  |  | — |  |  |  | 0.1 |
Total instruments |  |  |  | $ | 9.7 |  |  | $ | 0.1 |

|  | Liabilities |
|  |  |  | December 31, |
|  | Balance Sheet Location |  | 2019 |  |  | 2018 |
Instruments designated as net investment hedges: |  |  |  |  |  |  |  |  |  |
Euro Notes |  | Long-term debt |  | $ | 1,002.9 |  |  | $ | 1,024.6 |
Cross-currency swaps |  | Accrued liabilities |  |  | 6.0 |  |  |  | — |
Instruments not designated as hedges: |  |  |  |  |  |  |  |  |  |
Foreign currency forward contracts |  | Accrued liabilities |  |  | — |  |  |  | 0.1 |
Total instruments |  | $ | 1,008.9 |  |  | $ | 1,024.7 |

The fair value measurements of these items recorded in our Consolidated Balance Sheets for the years ended December 31, 2019 and 2018 are disclosed in Note 1 to the Consolidated Financial Statements.

(13) Leases

The components of lease expense were as follows:

|  |  |  | Year Ended |
|  |  |  | December 31, 2019 |
Operating lease expense |  |  |  | $ | 153.5 |
Short-term lease expense |  |  |  |  | 17.6 |
Other lease expense(1) |  |  |  |  | 15.8 |
Total lease expense |  |  |  | $ | 186.9 |
(1) Other lease expense includes variable lease expense and sublease income. |  |  |  |

Other information related to leases was as follows:

|  |  |  | Year Ended |
Supplemental Cash Flow Information |  |  |  | December 31, 2019 |
Cash paid for amounts included in the measurement of operating lease liabilities |  |  |  | $ | 150.1 |
Operating ROU assets obtained in exchange for lease obligations |  |  |  |  | 129.3 |

88

|  | December 31, |
Supplemental Balance Sheet Information |  | 2019 |
Operating Leases |  |  |  |
Operating lease ROU assets |  | $ | 448.5 |
Operating lease liabilities - current(1) |  | $ | 122.1 |
Operating lease liabilities - long-term |  |  | 336.7 |
Total operating lease liabilities |  | $ | 458.8 |
(1) Operating lease liabilities - current are included in accrued expenses on our Consolidated Balance Sheets. |  |  |  |

Weighted Average Remaining Lease Term |  |  |  |
Operating leases |  | 5.6 years |
Weighted Average Discount Rate |  |  |  |
Operating leases |  |  | 3.1 | %

Maturities of operating lease liabilities as of December 31, 2019 were as follows:

(In millions) |  |  |  |
Period Ending December 31, 2019 |  | Operating Leases |
2020 |  | $ | 133.8 |
2021 |  |  | 102.7 |
2022 |  |  | 78.7 |
2023 |  |  | 54.1 |
2024 |  |  | 38.6 |
Thereafter |  |  | 96.0 |
Total future undiscounted lease payments |  | $ | 503.9 |
Less imputed interest |  | $ | (45.1 | )
Total operating lease liabilities |  | $ | 458.8 |

Maturities of operating leases accounted for under ASC 840 as liabilities as of December 31, 2018 were as follows:

(In millions) |  |  |  |
Period Ending December 31, 2018 |  | Operating Leases |
2019 |  | $ | 151.4 |
2020 |  |  | 115.2 |
2021 |  |  | 85.5 |
2022 |  |  | 65.0 |
2023 |  |  | 44.1 |
Thereafter |  |  | 105.6 |
Total minimum lease payments |  | $ | 566.8 |

(14) Segment Data

We are organized and managed primarily on a geographic basis, with Right Management currently operating as a separate global business unit. Each country and business unit generally has its own distinct operations and management team, providing services under our global brands, and maintains its own financial reports. We have an executive sponsor for each global brand who is responsible for ensuring the integrity and consistency of delivery locally. We develop and implement global workforce solutions for our clients that deliver the outcomes that help them achieve their business strategy. Each operation reports directly or indirectly through a regional manager to a member of executive management. Given this reporting structure, we operate using the following reporting segments: Americas, which includes United States and Other Americas; Southern Europe, which includes France, Italy and Other Southern Europe; Northern Europe; APME; and Right Management.

89

The Americas, Southern Europe, Northern Europe and APME segments derive a significant majority of their revenues from the placement of contingent workers. The remaining revenues within these segments are derived from other workforce solutions and services, including ManpowerGroup Solutions (RPO, MSP, Proservia and Talent Based Outsourcing (TBO)), recruitment and assessment, and training and development. The Right Management segment revenues are derived from career management and talent management services. Segment revenues represent sales to external clients. We provide services to a wide variety of clients, none of which individually comprise a significant portion of revenues for us as a whole. Due to the nature of our business, we generally do not have export sales.

The accounting policies of the segments are the same as those described in the summary of significant accounting policies. We evaluate performance based on operating unit profit, which is equal to segment revenues less direct costs and branch and national headquarters operating costs. This profit measure does not include goodwill and intangible asset impairment charges or amortization of intangible assets related to acquisitions, corporate expenses, interest and other income and expense amounts or income taxes.

Total assets for the segments are reported after the elimination of investments in subsidiaries and intercompany accounts.

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Revenues from Services(a) |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States(b) |  | $ | 2,507.0 |  |  | $ | 2,522.3 |  |  | $ | 2,659.0 |
Other Americas |  |  | 1,675.3 |  |  |  | 1,637.0 |  |  |  | 1,557.4 |
|  |  | 4,182.3 |  |  |  | 4,159.3 |  |  |  | 4,216.4 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 5,459.7 |  |  |  | 5,827.7 |  |  |  | 5,477.2 |
Italy |  |  | 1,506.5 |  |  |  | 1,670.6 |  |  |  | 1,475.9 |
Other Southern Europe |  |  | 2,200.2 |  |  |  | 1,873.3 |  |  |  | 1,703.9 |
|  |  | 9,166.4 |  |  |  | 9,371.6 |  |  |  | 8,657.0 |
Northern Europe |  |  | 4,691.3 |  |  |  | 5,370.5 |  |  |  | 5,306.4 |
APME |  |  | 2,627.2 |  |  |  | 2,890.3 |  |  |  | 2,636.4 |
Right Management |  |  | 196.3 |  |  |  | 199.5 |  |  |  | 218.1 |
|  | $ | 20,863.5 |  |  | $ | 21,991.2 |  |  | $ | 21,034.3 |
Operating Unit Profit |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 113.2 |  |  | $ | 130.8 |  |  | $ | 152.1 |
Other Americas |  |  | 73.1 |  |  |  | 73.1 |  |  |  | 61.2 |
|  |  | 186.3 |  |  |  | 203.9 |  |  |  | 213.3 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 284.3 |  |  |  | 290.4 |  |  |  | 280.0 |
Italy |  |  | 102.6 |  |  |  | 111.1 |  |  |  | 104.5 |
Other Southern Europe |  |  | 67.7 |  |  |  | 66.1 |  |  |  | 59.4 |
|  |  | 454.6 |  |  |  | 467.6 |  |  |  | 443.9 |
Northern Europe |  |  | 67.1 |  |  |  | 122.7 |  |  |  | 140.1 |
APME |  |  | 122.6 |  |  |  | 114.8 |  |  |  | 98.9 |
Right Management |  |  | 30.0 |  |  |  | 32.8 |  |  |  | 36.0 |
|  | $ | 860.6 |  |  | $ | 941.8 |  |  | $ | 932.2 |
Corporate expenses |  |  | (121.9 | ) |  |  | (110.0 | ) |  |  | (108.4 | )
Goodwill impairment charge |  |  | (64.0 | ) |  |  | — |  |  |  | — |
Intangible asset amortization expense(c) |  |  | (29.8 | ) |  |  | (35.1 | ) |  |  | (34.6 | )
Interest and other income (expenses), net |  |  | 40.6 |  |  |  | (42.0 | ) |  |  | (51.9 | )
Earnings before income taxes |  | $ | 685.5 |  |  | $ | 754.7 |  |  | $ | 737.3 |

90

(a) Further breakdown of revenues from services by geographical region was as follows:

Revenues from Services |  | 2019 |  |  | 2018 |  |  | 2017 |
United States |  | $ | 2,590.6 |  |  | $ | 2,608.9 |  |  | $ | 2,758.5 |
France |  |  | 5,479.6 |  |  |  | 5,846.4 |  |  |  | 5,493.9 |
Italy |  |  | 1,508.3 |  |  |  | 1,673.9 |  |  |  | 1,479.4 |
United Kingdom |  |  | 1,598.6 |  |  |  | 1,672.1 |  |  |  | 1,619.2 |
Total Foreign |  |  | 18,272.9 |  |  |  | 19,382.3 |  |  |  | 18,275.8 |

(b) The United States revenues above represent revenues from our company-owned branches and franchise fees received from our franchise operations, which were $14.1, $15.0 and $14.8 for 2019, 2018 and 2017, respectively.

(c) Intangible asset amortization related to acquisitions is excluded from operating costs within the reportable segments and corporate expenses, and shown separately.

Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Depreciation and Amortization Expense |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 8.0 |  |  | $ | 8.2 |  |  | $ | 9.3 |
Other Americas |  |  | 2.3 |  |  |  | 2.2 |  |  |  | 2.5 |
|  |  | 10.3 |  |  |  | 10.4 |  |  |  | 11.8 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 13.7 |  |  |  | 14.0 |  |  |  | 12.3 |
Italy |  |  | 1.8 |  |  |  | 1.9 |  |  |  | 1.8 |
Other Southern Europe |  |  | 4.9 |  |  |  | 4.8 |  |  |  | 4.7 |
|  |  | 20.4 |  |  |  | 20.7 |  |  |  | 18.8 |
Northern Europe |  |  | 9.5 |  |  |  | 11.0 |  |  |  | 10.6 |
APME |  |  | 5.6 |  |  |  | 5.7 |  |  |  | 4.7 |
Right Management |  |  | 1.5 |  |  |  | 2.8 |  |  |  | 3.7 |
Corporate expenses |  |  | 0.1 |  |  |  | 0.1 |  |  |  | 0.2 |
Intangible asset amortization expense(a) |  |  | 29.8 |  |  |  | 35.1 |  |  |  | 34.6 |
|  | $ | 77.2 |  |  | $ | 85.8 |  |  | $ | 84.4 |
Earnings from Equity Investments |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | — |  |  | $ | — |  |  | $ | — |
Other Americas |  |  | — |  |  |  | — |  |  |  | — |
|  |  | — |  |  |  | — |  |  |  | — |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | — |  |  |  | — |  |  |  | — |
Italy |  |  | (0.1 | ) |  |  | (0.2 | ) |  |  | — |
Other Southern Europe |  |  | 47.5 |  |  |  | 1.7 |  |  |  | 15.0 |
|  |  | 47.4 |  |  |  | 1.5 |  |  |  | 15.0 |
Northern Europe |  |  | — |  |  |  | — |  |  |  | — |
APME |  |  | 3.1 |  |  |  | (0.3 | ) |  |  | — |
Right Management |  |  | — |  |  |  | — |  |  |  | — |
|  | $ | 50.5 |  |  | $ | 1.2 |  |  | $ | 15.0 |

(a) Intangible asset amortization related to acquisitions is excluded from operating costs within the reportable segments and corporate expenses, and shown separately.

91

As of December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Total Assets |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 2,107.8 |  |  | $ | 1,827.4 |  |  | $ | 1,781.4 |
Other Americas |  |  | 379.2 |  |  |  | 341.5 |  |  |  | 329.2 |
|  |  | 2,487.0 |  |  |  | 2,168.9 |  |  |  | 2,110.6 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 2,722.7 |  |  |  | 2,729.7 |  |  |  | 2,753.1 |
Italy |  |  | 463.4 |  |  |  | 405.0 |  |  |  | 436.7 |
Other Southern Europe |  |  | 771.0 |  |  |  | 576.7 |  |  |  | 596.2 |
|  |  | 3,957.1 |  |  |  | 3,711.4 |  |  |  | 3,786.0 |
Northern Europe |  |  | 1,470.6 |  |  |  | 1,237.0 |  |  |  | 1,569.0 |
APME |  |  | 707.6 |  |  |  | 754.0 |  |  |  | 780.7 |
Right Management |  |  | 112.1 |  |  |  | 127.6 |  |  |  | 138.1 |
Corporate(a) |  |  | 489.4 |  |  |  | 520.9 |  |  |  | 499.2 |
|  | $ | 9,223.8 |  |  | $ | 8,519.8 |  |  | $ | 8,883.6 |
Equity Investments |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | — |  |  | $ | — |  |  | $ | — |
Other Americas |  |  | — |  |  |  | — |  |  |  | — |
|  |  | — |  |  |  | — |  |  |  | — |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | — |  |  |  | — |  |  |  | — |
Italy |  |  | 0.3 |  |  |  | 0.3 |  |  |  | 0.4 |
Other Southern Europe |  |  | — |  |  |  | 157.8 |  |  |  | 157.2 |
|  |  | 0.3 |  |  |  | 158.1 |  |  |  | 157.6 |
Northern Europe |  |  | — |  |  |  | — |  |  |  | — |
APME |  |  | — |  |  |  | 2.3 |  |  |  | 0.1 |
Right Management |  |  | — |  |  |  | — |  |  |  | — |
Corporate |  |  | 97.5 |  |  |  | 1.0 |  |  |  | 1.0 |
|  | $ | 97.8 |  |  | $ | 161.4 |  |  | $ | 158.7 |

(a) Corporate assets include assets that were not used in the operations of any segment, the most significant of which were purchased intangibles and cash.

92

As of and Year Ended December 31 |  | 2019 |  |  | 2018 |  |  | 2017 |
Long-lived Assets(a) |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 20.0 |  |  | $ | 19.6 |  |  | $ | 20.6 |
Other Americas |  |  | 8.0 |  |  |  | 6.0 |  |  |  | 6.1 |
|  |  | 28.0 |  |  |  | 25.6 |  |  |  | 26.7 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 46.3 |  |  |  | 49.2 |  |  |  | 47.9 |
Italy |  |  | 5.2 |  |  |  | 5.0 |  |  |  | 4.9 |
Other Southern Europe |  |  | 23.5 |  |  |  | 23.4 |  |  |  | 24.3 |
|  |  | 75.0 |  |  |  | 77.6 |  |  |  | 77.1 |
Northern Europe |  |  | 27.1 |  |  |  | 29.9 |  |  |  | 28.0 |
APME |  |  | 18.4 |  |  |  | 21.5 |  |  |  | 21.4 |
Right Management |  |  | 2.2 |  |  |  | 5.3 |  |  |  | 8.0 |
Corporate |  |  | 0.2 |  |  |  | 0.1 |  |  |  | 0.1 |
|  | $ | 150.9 |  |  | $ | 160.0 |  |  | $ | 161.3 |
Additions to Long-Lived Assets |  |  |  |  |  |  |  |  |  |  |  |
Americas: |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 8.1 |  |  | $ | 7.6 |  |  | $ | 6.7 |
Other Americas |  |  | 4.5 |  |  |  | 2.8 |  |  |  | 2.4 |
|  |  | 12.6 |  |  |  | 10.4 |  |  |  | 9.1 |
Southern Europe: |  |  |  |  |  |  |  |  |  |  |  |
France |  |  | 12.8 |  |  |  | 18.1 |  |  |  | 15.2 |
Italy |  |  | 2.1 |  |  |  | 2.2 |  |  |  | 1.7 |
Other Southern Europe |  |  | 4.9 |  |  |  | 5.9 |  |  |  | 8.8 |
|  |  | 19.8 |  |  |  | 26.2 |  |  |  | 25.7 |
Northern Europe |  |  | 7.6 |  |  |  | 16.6 |  |  |  | 11.8 |
APME |  |  | 8.0 |  |  |  | 6.8 |  |  |  | 6.3 |
Right Management |  |  | 0.6 |  |  |  | 0.2 |  |  |  | 1.0 |
Corporate |  |  | 0.1 |  |  |  | 0.1 |  |  |  | — |
|  | $ | 48.7 |  |  | $ | 60.3 |  |  | $ | 53.9 |

(a) Further breakdown of long-lived assets by geographical region was as follows:

Long-Lived Assets |  | 2019 |  |  | 2018 |  |  | 2017 |
United States |  | $ | 20.5 |  |  | $ | 22.4 |  |  | $ | 24.9 |
France |  |  | 46.9 |  |  |  | 50.1 |  |  |  | 49.1 |
Italy |  |  | 5.2 |  |  |  | 5.0 |  |  |  | 4.9 |
United Kingdom |  |  | 5.8 |  |  |  | 7.0 |  |  |  | 9.1 |
Total Foreign |  |  | 130.4 |  |  |  | 137.6 |  |  |  | 136.4 |

(15) Contingencies

Litigation

In the normal course of business, the Company is named as a defendant in various legal proceedings in which claims are asserted against the Company. We record accruals for loss contingencies based on the circumstances of each claim, when it is probable that a loss has been incurred as of the balance sheet date and can be reasonably estimated. Although the outcome of litigation cannot be predicted with certainty, we believe the ultimate resolution of these legal proceedings will not have a material effect on our business or financial condition.

93

On April 26, 2017, the sellers of 7S, a company we acquired in 2015, formally disputed the contingent consideration related to the acquisition, claiming an additional $23.7 (€20.8), plus interest. The dispute was submitted to an arbitration tribunal in Germany. On June 28, 2019, the arbitration forum handed down its decision, rejecting the claims brought by the 7S sellers. Finding in favor of ManpowerGroup, the arbitration tribunal confirmed that no further amounts are owed by us, and also awarded us reimbursement of legal fees and other costs.

Guarantees

We have entered into certain guarantee contracts and stand-by letters of credit that total $845.0 as of December 31, 2019 ($793.4 for guarantees and $51.6 for stand-by letters of credit, respectively). The guarantees primarily relate to staffing license requirements, operating leases and indebtedness. The stand-by letters of credit mainly relate to workers’ compensation in the United States. If certain conditions were met under these arrangements, we would be required to satisfy our obligation in cash. Due to the nature of these arrangements and our historical experience, we do not expect to make any significant payments under these arrangements.

(16) Quarterly Data (Unaudited)

|  | First Quarter |  |  | Second Quarter |  |  | Third Quarter |  |  | Fourth Quarter |  |  | Total |
Year Ended December 31, 2019 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues from services |  | $ | 5,044.9 |  |  | $ | 5,373.1 |  |  | $ | 5,248.9 |  |  | $ | 5,196.6 |  |  | $ | 20,863.5 |
Gross profit |  |  | 804.8 |  |  |  | 870.4 |  |  |  | 840.3 |  |  |  | 859.6 |  |  |  | 3,375.1 |
Operating profit(a)(b)(d) |  |  | 105.5 |  |  |  | 130.8 |  |  |  | 217.0 |  |  |  | 191.6 |  |  |  | 644.9 |
Net earnings(a)(b)(c)(d) |  |  | 53.5 |  |  |  | 127.3 |  |  |  | 146.1 |  |  |  | 138.8 |  |  |  | 465.7 |
Net earnings per share - basic |  | $ | 0.88 |  |  | $ | 2.12 |  |  | $ | 2.44 |  |  | $ | 2.35 |  |  | $ | 7.78 |
Net earnings per share - diluted(e) |  |  | 0.88 |  |  |  | 2.11 |  |  |  | 2.42 |  |  |  | 2.33 |  |  |  | 7.72 |
Dividends per share |  |  | — |  |  |  | 1.09 |  |  |  | — |  |  |  | 1.09 |  |  |  | 2.18 |
Year Ended December 31, 2018 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues from services |  | $ | 5,522.4 |  |  | $ | 5,656.9 |  |  | $ | 5,418.7 |  |  | $ | 5,393.2 |  |  | $ | 21,991.2 |
Gross profit |  |  | 885.4 |  |  |  | 922.7 |  |  |  | 890.6 |  |  |  | 880.3 |  |  |  | 3,579.0 |
Operating profit(f) |  |  | 153.8 |  |  |  | 208.3 |  |  |  | 216.7 |  |  |  | 217.9 |  |  |  | 796.7 |
Net earnings(f) |  |  | 97.0 |  |  |  | 143.4 |  |  |  | 158.0 |  |  |  | 158.3 |  |  |  | 556.7 |
Net earnings per share - basic |  | $ | 1.46 |  |  | $ | 2.18 |  |  | $ | 2.45 |  |  | $ | 2.56 |  |  | $ | 8.62 |
Net earnings per share - diluted(g) |  |  | 1.45 |  |  |  | 2.17 |  |  |  | 2.43 |  |  |  | 2.54 |  |  |  | 8.56 |
Dividends per share |  |  | — |  |  |  | 1.01 |  |  |  | — |  |  |  | 1.01 |  |  |  | 2.02 |

(a) Included restructuring costs of $39.8, $31.4 net of tax, recorded in the first quarter.

(b) Included goodwill impairment and related charges of $65.6 recorded in selling and administrative expenses and related tax charges of $10.3 recorded in provision for income taxes in the second quarter.

(c) Included gain of $80.4 from the acquisition of the remaining controlling interest in Manpower Switzerland recorded in interest and other (income) expenses, net in the second quarter.

(d) Included gain of $30.4 from the ManpowerGroup Greater China Limited IPO recorded in the third quarter.

(e) Included in the results are restructuring costs per diluted share of $(0.51) for the first quarter, goodwill and related tax and other charges per diluted share of $(1.26) for the second quarter, Manpower Switzerland acquisition gain per diluted share of $1.32 for the second quarter and ManpowerGroup Greater China Limited IPO gain per diluted share of $0.50 for the third quarter.

(f) Included restructuring costs of $24.0, $18.1 net of tax, and $15.3, $11.8 net of tax, recorded in the first and second quarter, respectively.

(g) Included in the results are restructuring costs per diluted share of $(0.27) and $(0.18) for the first and second quarter, respectively.

94

Item 9. | Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Not applicable.

Item 9A. | Controls and Procedures

Disclosure Controls and Procedures

We maintain a set of disclosure controls and procedures that are designed to ensure that information required to be disclosed by us in the reports filed by us under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures means controls and other procedures of an issuer that are designed to ensure that information required to be disclosed by the issuer in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in the reports we file under the Exchange Act is accumulated and communicated to our management, including our principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. We carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer and our Executive Vice President and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures at a reasonable assurance level pursuant to Rule 13a-15 of the Exchange Act. Based on that evaluation, our Chief Executive Officer and our Executive Vice President and Chief Financial Officer concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective at the reasonable assurance level.

Management Report on Internal Control over Financial Reporting

We are responsible for establishing and maintaining effective internal control over financial reporting as defined in Rule 13a-15(f) under the Exchange Act. Our internal control over financial reporting is a process designed to provide reasonable assurance to management and the Board of Directors regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Under the supervision and with the participation of management, including our Chief Executive Officer and our Executive Vice President and Chief Financial Officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. This evaluation included review of the documentation of controls, evaluation of the design effectiveness of controls, testing of the operating effectiveness of controls and a conclusion on this evaluation. Based on our evaluation we have concluded that our internal control over financial reporting was effective as of December 31, 2019.

The effectiveness of our internal control over financial reporting as of December 31, 2019 has been audited by Deloitte & Touche LLP, an independent registered public accounting firm, as stated in their report which appears herein.

95

Internal Control over Financial Reporting

There have been no changes in our internal control over financial reporting that occurred during our last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. During 2019, we implemented internal controls to ensure we have adequately evaluated our lease portfolio and properly assessed the impact of the new accounting standards related to leases on our financial statements to support the adoption on January 1, 2019. We did not have any significant changes to our internal control over financial reporting due to the adoption of the new standard.

Item 9B. | Other Information

Not applicable.

96

PART III

Item 10. | Directors, Executive Officers and Corporate Governance

| (a) | Executive Officers. Reference is made to “Executive Officers of ManpowerGroup” in Part I after Item 4.

| (b) | Directors. The information required by this Item is set forth in our Proxy Statement for the Annual Meeting of Shareholders to be held on May 8, 2020 under the caption “Election of Directors,” which information is hereby incorporated herein by reference.

| (c) | The board of directors has determined that each of Gina R. Boswell, John F. Ferraro, and Paul Read, chair of the audit committee, is an “audit committee financial expert.” Ms. Boswell, Mr. Ferraro, and Mr. Read are all “independent” as that term is used in Item 7(d)(3)(iv) of Schedule 14A under the Exchange Act.

| (d) | Audit Committee. The information required by this Item is set forth in our Proxy Statement for the Annual Meeting of Shareholders to be held on May 8, 2020 under the caption “Election of Directors - Meetings and Committees of the Board,” which information is hereby incorporated herein by reference.

| (e) | We have adopted a Code of Business Conduct and Ethics that applies to our directors, officers and employees, including our principal executive officer, principal financial officer, principal accounting officer and controller. We have posted the Code on our Internet website at www.manpowergroup.com. We intend to satisfy our disclosure requirements under Item 5.05 of Form 8-K, regarding any amendments to, or waiver of, a provision of our Code of Business Conduct and Ethics that applies to our principal executive officer, principal financial officer, principal accounting officer and controller or our directors by posting such information at this location on our website.

Item 11. | Executive Compensation

The information required by this Item is set forth in our Proxy Statement for the Annual Meeting of Shareholders to be held on May 8, 2020, under the captions "Compensation Discussion and Analysis," "Compensation Tables" and "CEO Pay Ratio;" under the caption “Executive Compensation and Human Resources Committee Interlocks and Insider Participation;” and under the caption “Report of the Executive Compensation and Human Resources Committee of the Board of Directors,” which information is hereby incorporated herein by reference.

Item 12. | Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters

The information required by this Item is set forth in our Proxy Statement for the Annual Meeting of Shareholders to be held on May 8, 2020, under the caption “Security Ownership of Certain Beneficial Owners,” under the caption “Beneficial Ownership of Directors and Executive Officers,” and under caption “Equity Compensation Plan Information,” which information is hereby incorporated herein by reference.

Item 13. | Certain Relationships and Related Transactions, and Director Independence

The information required by this Item is set forth in our Proxy Statement for the Annual Meeting of Shareholders to be held on May 8, 2020, under the caption “Board Independence and Related Party Transactions” and “Meetings and Committees of the Board,” which information is hereby incorporated herein by reference.

Item 14. | Principal Accounting Fees and Services

The information required by this Item is set forth in our Proxy Statement for the Annual Meeting of Shareholders to be held on May 8, 2020, under the captions “Audit Fees,” “Audit-Related Fees,” “Tax Fees,” “All Other Fees” and “Approval Procedures” in the Audit Committee Report, which information is hereby incorporated herein by reference.

97

PART IV

Item 15. | Exhibits and Financial Statement Schedules.

(a)(1) Financial Statements.

|  | Page Number
Consolidated Financial Statements: |  |
Report of Independent Registered Public Accounting Firm |  | 48
Consolidated Statements of Operations for the years ended December 31, 2019, 2018 and 2017 |  | 51
Consolidated Statements of Comprehensive Income for the years ended December 31, 2019, 2018 and 2017 |  | 51
Consolidated Balance Sheets as of December 31, 2019 and 2018 |  | 52
Consolidated Statements of Cash Flows for the years ended December 31, 2019, 2018 and 2017 |  | 53
Consolidated Statements of Shareholders’ Equity for the years ended December 31, 2019, 2018 and 2017 |  | 54
Notes to Consolidated Financial Statements |  | 55

(a)(2) Financial Statement Schedule.

SCHEDULE II—Valuation and Qualifying Accounts

For the years ended December 31, 2019, 2018 and 2017, in millions:

Allowance for Doubtful Accounts:

|  | Balance at Beginning of Year |  |  | Provisions Charged to Earnings |  |  | Write-Offs |  |  | Translation Adjustments |  |  | Reclassifications and Other |  |  | Balance at End of Year |
2019 |  | $ | 115.7 |  |  | $ | 21.8 |  |  | $ | (19.1 | ) |  | $ | (5.0 | ) |  | $ | 0.1 |  |  | $ | 113.5 |
2018 |  |  | 110.8 |  |  |  | 23.0 |  |  |  | (12.0 | ) |  |  | (6.3 | ) |  |  | 0.2 |  |  |  | 115.7 |
2017 |  |  | 98.2 |  |  |  | 18.1 |  |  |  | (17.6 | ) |  |  | 12.4 |  |  |  | (0.3 | ) |  |  | 110.8 |

(a)(3) Exhibits.

See (c) below.

Pursuant to Regulation S-K, Item 601(b)(4)(iii), ManpowerGroup Inc. hereby agrees to furnish to the Commission, upon request, a copy of each instrument and agreement with respect to long-term debt of ManpowerGroup Inc. and its consolidated subsidiaries which does not exceed 10 percent of the total assets of ManpowerGroup Inc. and its subsidiaries on a consolidated basis.

(c) Exhibits.

3.1 | Amended and Restated Articles of Incorporation of ManpowerGroup Inc., incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2013.
3.2 | Amended and Restated By-laws of ManpowerGroup Inc., incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2014.
4.1 | Fiscal and Paying Agency Agreement between the Company and Citibank, N.A., London Branch as Fiscal Agent, Principal Paying Agent and Registrar and Transfer Agent, dated as of June 22, 2018 (including the form of Note attached thereto as Schedule I), incorporated by reference to the Company’s Current Report on Form 8-K dated June 22, 2018.

98

4.2 | Fiscal and Paying Agency Agreement between the Company and Citibank, N.A., as Fiscal Agent, Principal Paying Agent and Registrar and Transfer Agent, dated as of September 11, 2015 (including the form of Note attached thereto as Schedule I), incorporated by reference to the Company’s Current Report on Form 8-K dated September 11, 2015.
4.3 | Description of Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934
10.1 | Amended and Restated Five-Year Credit Agreement dated as of June 18, 2018 among the Company, a syndicate of lenders and Citibank, N.A., as Administrative Agent, incorporated by reference to the Company’s Current Report on Form 8-K dated June 22, 2018.
10.2 | Manpower Savings Related Share Option Scheme incorporated by reference to the Company’s Annual Report on Form 10-K for the year ended December 31, 2010. **
10.3 | Manpower 1990 Employee Stock Purchase Plan (Amended and Restated effective April 26, 2005), incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2005. **
10.6(a) | Terms and Conditions Regarding the Grant of Awards to Non-Employee Directors Under the 2011 Equity Incentive Plan (Amended and Restated January 1, 2020), **
10.6(b) | ManpowerGroup Inc. Compensation for Non-Employee Directors (Amended and Restated Effective January 1, 2020. **
10.6(c) | Severance Agreement between Jonas Prising and the Company dated as of May 2, 2017, incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2017. **
10.6(d) | Severance Agreement between Mara Swan and the Company dated as of December 11, 2017, incorporated by reference to the Company’s Current Report on Form 8-K dated December 12, 2017. **
10.6(e) | Form of Amendment to Severance Agreement entered into between the Company and Jonas Prising and Mara Swan, incorporated by reference to the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2018. **
10.6(f) | Severance Agreement dated November 8, 2018 between the Company and Richard Buchband. **
10.6(g) | 2003 Equity Incentive Plan of Manpower Inc. (Amended and Restated Effective April 28, 2009), incorporated by reference to the Company’s Registration Statement on Form S-8 dated September 4, 2009. **
10.6(h) | Amendment of Manpower Inc. 2003 Equity Incentive Plan, incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2010. **
10.6(i) | 2011 Equity Incentive Plan of Manpower Inc. (Amended and Restated Effective April 29, 2014), incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2014. **
10.6(j) | Form of Indemnification Agreement, incorporated by reference to the Company’s Current Report on Form 8-K dated October 31, 2006.
10.7(a) | Form of Stock Option Agreement under 2011 Equity Incentive Plan, incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2019. **
10.7(b) | Form of Restricted Stock Unit Agreement under 2011 Equity Incentive Plan, incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2012. **
10.7(c) | Form of 2014 Career Share Agreement under the 2011 Equity Incentive Plan, incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2014. **
10.7 (d) | Form of 2016 Performance Share Unit Agreement under 2011 Equity Incentive Plan of ManpowerGroup Inc., incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the Quarter ended March 31, 2016. **

99

10.7 (e) | Form of 2019 Performance Share Unit Agreement under 2011 Equity Incentive Plan of ManpowerGroup Inc., incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the Quarter ended March 31, 2019. **
10.8(a) | Severance Agreement between Ram Chandrashekar and the Company dated August 2, 2018, incorporated by reference to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2018. **
10.8(b) | Letter Agreement between Ram Chandrashekar and the Company dated March 8, 2013, incorporated by reference to the Company's Annual Report on Form 10-K for the year ended December 31, 2014. **
10.9(a) | Severance Agreement between John T. McGinnis and the Company dated December 12, 2018, incorporated by reference to the Company's Current Report on Form 8-K dated December 12, 2018. **
10.9(b) | Letter Agreement between John T. McGinnis and the Company dated as of November 17, 2015, incorporated by reference to the Company's Current Report on Form 8-K dated January 28, 2016. **
10.10 | ManpowerGroup Inc. Annual Incentive Plan, incorporated by reference to the Company's Current Report on Form 8-K dated February 15, 2018. **
21 | Subsidiaries of the Company.
23.1 | Consent of Deloitte & Touche LLP.
24 | Power of Attorney.
31.1 | Certification of Jonas Prising, Chief Executive Officer, pursuant to Section 13a-14(a) of the Securities Exchange Act of 1934.
31.2 | Certification of John T. McGinnis, Executive Vice President and Chief Financial Officer, pursuant to Section 13a-14(a) of the Securities Exchange Act of 1934.
32.1 | Statement of Jonas Prising, Chief Executive Officer, pursuant to 18 U.S.C. ss. 1350.
32.2 | Statement of John T. McGinnis, Executive Vice President and Chief Financial Officer, pursuant to 18 U.S.C. ss. 1350.
101.INS | Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH | Inline XBRL Taxonomy Extension Schema Document
101.CAL | Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF | Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB | Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE | Inline XBRL Taxonomy Extension Presentation Linkbase Document
104 | The cover page from the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019 has been formatted in Inline XBRL (Inline Extensible Business Reporting Language).

** Management contract or compensatory plan or arrangement.

Item 16. | Form 10-K summary

Not applicable.

100

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

|  | MANPOWERGROUP INC.
|  | By: | /s/ Jonas Prising
|  |  | Jonas Prising Chairman and Chief Executive Officer
|  | Date: | February 21, 2020

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

Name |  | Title |  | Date
/s/ Jonas Prising Jonas Prising |  | Chairman, Chief Executive Officer and a Director (Principal Executive Officer) |  | February 21, 2020
/s/ John T. McGinnis John T. McGinnis |  | Executive Vice President and Chief Financial Officer (Principal Financial Officer) |  | February 21, 2020
/s/ Donald Mondano Donald Mondano |  | Senior Vice President, Global Controller and Treasurer (Principal Accounting Officer) |  | February 21, 2020

Directors: Gina R. Boswell, Cari M. Dominguez, William Downe, John F. Ferraro, Patricia A. Hemingway Hall, Julie M. Howard, Ulice Payne, Jr., Paul Read, Elizabeth P. Sartain, and Michael J. Van Handel

By: |  | /s/ Richard Buchband
|  | Richard Buchband Attorney-In-Fact*
Date: |  | February 21, 2020

* Pursuant to authority granted by powers of attorney, copies of which are filed herewith.

101