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Supplemental Financial Information (Tables) | 12 Months Ended
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Dec. 31, 2019
Supplemental Financial Information [Abstract] |
Interest and Other Income [Table Text Block] | The components of other income (expense), net are summarized as follows for the years ended December 31:
In millions |  | 2019 |  | 2018 |  | 2017
Other income (expense), net |  |  |  |  |  |
Interest income |  | $ | 5 |  |  | $ | 5 |  |  | $ | 3 |
Foreign currency fluctuations and foreign exchange contracts |  | (23 | ) |  | (26 | ) |  | (26 | )
Employee benefit plans |  | (82 | ) |  | 45 |  |  | (15 | )
Bank-related fees |  | (7 | ) |  | (8 | ) |  | (8 | )
Gain on equity liquidations |  | 37 |  |  | — |  |  | — |
Other, net |  | (3 | ) |  | — |  |  | — |
Total other income (expense), net |  | $ | (73 | ) |  | $ | 16 |  |  | $ | (46 | )
Schedule of Accounts, Notes, Loans and Financing Receivable [Table Text Block] | The components of accounts receivable are summarized as follows:
In millions | December 31, 2019 |  | December 31, 2018
Accounts receivable |  |  |
Trade | $ | 1,482 |  |  | $ | 1,364 |
Other | 52 |  |  | 23 |
Accounts receivable, gross | 1,534 |  |  | 1,387 |
Less: allowance for doubtful accounts | (44 | ) |  | (31 | )
Total accounts receivable, net | $ | 1,490 |  |  | $ | 1,356 |
Schedule of Inventory, Current [Table Text Block] | The components of inventory are summarized as follows:
In millions | December 31, 2019 |  | December 31, 2018
Inventories |  |  |
Work in process and raw materials | $ | 204 |  |  | $ | 237 |
Finished goods | 184 |  |  | 214 |
Service parts | 396 |  |  | 355 |
Total inventories | $ | 784 |  |  | $ | 806 |
Property, Plant and Equipment [Table Text Block] | The following table presents property, plant and equipment by geographic area as of December 31:
In millions |  | 2019 |  | 2018
Property, plant and equipment, net |  |  |  |
United States |  | $ | 280 |  |  | $ | 247 |
Americas (excluding United States) |  | 14 |  |  | 13 |
Europe, Middle East and Africa (EMEA) |  | 74 |  |  | 57 |
Asia Pacific (APJ) |  | 45 |  |  | 42 |
Consolidated property, plant and equipment, net |  | $ | 413 |  |  | $ | 359 |
The components of property, plant and equipment are summarized as follows:
In millions | December 31, 2019 |  | December 31, 2018
Property, plant and equipment |  |  |
Land and improvements | $ | 5 |  |  | $ | 6 |
Buildings and improvements | 274 |  |  | 273 |
Machinery and other equipment | 715 |  |  | 650 |
Finance lease assets | 38 |  |  | — |
Property, plant and equipment, gross | 1,032 |  |  | 929 |
Less: accumulated depreciation | (619 | ) |  | (570 | )
Total property, plant and equipment, net | $ | 413 |  |  | $ | 359 |

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