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v3.19.3.a.u2

Segment Information (Tables) | 12 Months Ended
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Dec. 31, 2019
Revenue from External Customer [Line Items] |
Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block] | The following table presents revenue and operating income by segment for the years ended December 31:
In millions |  | 2019 |  | 2018 |  | 2017
Revenue by segment |  |  |  |  |  |
Banking |  | $ | 3,512 |  |  | $ | 3,183 |  |  | $ | 3,175 |
Retail |  | 2,217 |  |  | 2,097 |  |  | 2,169 |
Hospitality |  | 843 |  |  | 817 |  |  | 878 |
Other |  | 343 |  |  | 308 |  |  | 294 |
Consolidated revenue |  | $ | 6,915 |  |  | $ | 6,405 |  |  | $ | 6,516 |
Operating income by segment |  |  |  |  |  |
Banking |  | $ | 514 |  |  | $ | 412 |  |  | $ | 421 |
Retail |  | 144 |  |  | 142 |  |  | 231 |
Hospitality |  | 56 |  |  | 85 |  |  | 140 |
Other |  | 44 |  |  | 49 |  |  | 48 |
Subtotal - segment operating income |  | 758 |  |  | 688 |  |  | 840 |
Other adjustments(1) |  | 147 |  |  | 497 |  |  | 149 |
Income from operations |  | $ | 611 |  |  | $ | 191 |  |  | $ | 691 |
Revenue from External Customers by Products and Services [Table Text Block] | (1) The following table presents the other adjustments for NCR for the years ended December 31:
In millions |  | 2019 |  | 2018 |  | 2017
Transformation and restructuring costs |  | $ | 58 |  |  | $ | 223 |  |  | $ | 29 |
Acquisition-related amortization of intangibles |  | 86 |  |  | 85 |  |  | 115 |
Acquisition-related costs |  | 3 |  |  | 6 |  |  | 5 |
Asset impairment charges |  | — |  |  | 183 |  |  | — |
Total other adjustments |  | $ | 147 |  |  | $ | 497 |  |  | $ | 149 |
Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block] | The following table presents revenue from products and services for NCR for the years ended December 31:
In millions |  | 2019 |  | 2018 |  | 2017
Product revenue |  | $ | 2,681 |  |  | $ | 2,341 |  |  | $ | 2,579 |
Professional services and installation services revenue |  | 1,089 |  |  | 1,094 |  |  | 1,055 |
Recurring revenue, including maintenance and cloud revenue |  | 3,145 |  |  | 2,970 |  |  | 2,882 |
Consolidated revenue |  | $ | 6,915 |  |  | $ | 6,405 |  |  | $ | 6,516 |
Schedule of Disclosure on Geographic Areas, Long-Lived Assets in Individual Foreign Countries by Country [Table Text Block] | Revenue is attributed to the geographic area to which the product is delivered or in which the service is provided. The following table presents revenue by geographic area for NCR for the years ended December 31:
In millions |  | 2019 |  | % |  | 2018 |  | % |  | 2017 |  | %
Revenue by Geographic Area |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 3,481 |  |  | 50 | % |  | $ | 3,076 |  |  | 48 | % |  | $ | 3,224 |  |  | 50 | %
Americas (excluding United States) |  | 693 |  |  | 10 | % |  | 631 |  |  | 10 | % |  | 585 |  |  | 9 | %
Europe, Middle East and Africa (EMEA) |  | 1,843 |  |  | 27 | % |  | 1,751 |  |  | 27 | % |  | 1,786 |  |  | 27 | %
Asia Pacific (APJ) |  | 898 |  |  | 13 | % |  | 947 |  |  | 15 | % |  | 921 |  |  | 14 | %
Consolidated revenue |  | $ | 6,915 |  |  | 100 | % |  | $ | 6,405 |  |  | 100 | % |  | $ | 6,516 |  |  | 100 | %

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