XML 55 R37.htm IDEA: XBRL DOCUMENT
v3.25.0.1

SEGMENT INFORMATION AND CONCENTRATION (Tables) | 12 Months Ended
--- | ---
Dec. 31, 2024
Segment Reporting [Abstract] |
Schedule of Segment Reporting Information, by Segment | The following table presents summarized financial information for the Company’s reportable segments for the year ended December 31, 2024:
In millions |  | Retail |  | Restaurants |  |  | Total
Revenue by Segment |  | $ | 1,956 |  |  | $ | 825 |  |  |  | $ | 2,781 |
Other |  |  |  |  |  |  | 45 |
Total Revenue |  |  |  |  |  |  | $ | 2,826 |
Cost of Revenue |  | 1,386 |  |  | 424 |  |  |  |
Other segment items(1) |  | 187 |  |  | 150 |  |  |  |
Segment Adjusted EBITDA |  | $ | 383 |  |  | $ | 251 |  |  |  | $ | 634 |
The following table presents summarized financial information for the Company’s reportable segments for the year ended December 31, 2023:
In millions |  | Retail |  | Restaurants |  |  |  | Total
Revenue by Segment |  | $ | 2,177 |  |  | $ | 886 |  |  |  |  | $ | 3,063 |
Other |  |  |  |  |  |  |  | 115 |
Total Revenue |  |  |  |  |  |  |  | $ | 3,178 |
Cost of Revenue |  | 1,556 |  |  | 539 |  |  |  |  |
Other segment items(1) |  | 210 |  |  | 150 |  |  |  |  |
Segment Adjusted EBITDA |  | $ | 411 |  |  | $ | 197 |  |  |  |  | $ | 608 |
The following table presents summarized financial information for the Company’s reportable segments for the year ended December 31, 2022:
In millions |  | Retail |  | Restaurants |  |  |  | Total
Revenue by Segment |  | $ | 2,182 |  |  | $ | 857 |  |  |  |  | $ | 3,039 |
Other |  |  |  |  |  |  |  | 135 |
Total Revenue |  |  |  |  |  |  |  | $ | 3,174 |
Cost of Revenue |  | 1,618 |  |  | 528 |  |  |  |  |
Other segment items(1) |  | 180 |  |  | 169 |  |  |  |  |
Segment Adjusted EBITDA |  | $ | 384 |  |  | $ | 160 |  |  |  |  | $ | 544 |
(1) Other segment items primarily includes selling, general and administrative expenses and research and development expenses. The following table reconciles Segment Adjusted EBITDA to Net income (loss) from continuing operations attributable to NCR Voyix:
In millions |  | 2024 |  | 2023 |  | 2022
Segment Adjusted EBITDA |  | $ | 634 |  |  | $ | 608 |  |  | $ | 544 |
Corporate and other income and expenses not allocated to segments |  | 287 |  |  | 271 |  |  | 220 |
Depreciation and amortization |  | 206 |  |  | 190 |  |  | 189 |
Acquisition-related amortization of intangibles |  | 28 |  |  | 41 |  |  | 40 |
Interest expense(1) |  | 134 |  |  | 294 |  |  | 285 |
Interest income |  | (9) |  |  | (12) |  |  | (13) |
Acquisition-related costs(2) |  | — |  |  | 1 |  |  | 2 |
Loss (gain) on debt extinguishment |  | (8) |  |  | 46 |  |  | — |
Income tax expense |  | 4 |  |  | 184 |  |  | 52 |
Stock-based compensation expense |  | 40 |  |  | 140 |  |  | 84 |
Pension mark-to-market adjustments |  | (12) |  |  | 7 |  |  | (41) |
Transformation and restructuring costs(3) |  | 125 |  |  | 28 |  |  | 95 |
Separation costs(4) |  | 10 |  |  | 95 |  |  | — |
Loss (gain) on disposal of businesses |  | (14) |  |  | 12 |  |  | — |
Foreign currency devaluation(5) |  | 15 |  |  | — |  |  | — |
Fraudulent ACH disbursements(6) |  | (5) |  |  | 23 |  |  | — |
Cyber ransomware incident recovery costs(7) |  | (13) |  |  | 17 |  |  | — |
Strategic initiatives(8) |  | 48 |  |  | — |  |  | — |
Net income (loss) from continuing operations attributable to NCR Voyix |  | $ | (202) |  |  | $ | (729) |  |  | $ | (369) |
(1) During the three months ended September 30, 2023, it was determined that the transactions underlying the unrealized gains on terminated interest rate swap and cap agreements reported in Accumulated other comprehensive income were probable of not occurring under ASC 815, Derivatives and Hedging. As such, $18 million of unrealized gains were recognized in Interest expense. Refer to Note 15, “Derivatives and Hedging Instruments”. (2) Represents professional fees, retention bonuses, and other costs incurred related to acquisitions, which are considered non-operational in nature. (3) Represents integration, severance, and other exit and disposal costs, which are considered non-operational in nature. (4) Represents costs incurred as a result of the Spin-Off. Professional fees to effect the Spin-Off including separation management, organizational design, and legal fees have been classified within discontinued operations through October 16, 2023, the separation date. (5) Represents gains and losses recognized during the year due to changes in valuation of the Lebanese pound and the Egyptian pound. (6) Represents company identified fraudulent ACH disbursements from a company bank account. Additional details regarding this item are discussed in Note 1, “Basis of Presentation and Significant Accounting Policies”. (7) Represents expenses to respond to, remediate and investigate the April 13, 2023 cyber ransomware incident net of insurance recoveries, which is considered a nonrecurring special item. Additional details regarding this cyber ransomware incident are discussed in Note 1, “Basis of Presentation and Significant Accounting Policies”. (8) Represents professional fees related to strategic initiatives which are considered non-operational in nature, as well as certain costs incurred related to the Hardware Business transition.
Schedule of Revenue from External Customers by Products and Services | The following table presents recurring revenue and all other products and services that is recognized at a point in time for the Company for the years ended December 31:
In millions |  | 2024 |  | 2023 |  | 2022
Recurring revenue(1) |  | $ | 1,634 |  |  | $ | 1,617 |  |  | $ | 1,579 |
All other products and services |  | 1,192 |  |  | 1,561 |  |  | 1,595 |
Total revenue |  | $ | 2,826 |  |  | $ | 3,178 |  |  | $ | 3,174 |
(1) Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, interchange and network revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights.
Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area | The following table presents revenue by geographic area for the Company for the years ended December 31:
In millions |  | 2024 |  | % |  | 2023 |  | % |  | 2022 |  | %
United States |  | $ | 1,706 |  |  | 60 | % |  | $ | 2,056 |  |  | 65 | % |  | $ | 2,014 |  |  | 63 | %
Americas (excluding United States) |  | 239 |  |  | 9 | % |  | 230 |  |  | 7 | % |  | 225 |  |  | 7 | %
Europe, Middle East and Africa |  | 574 |  |  | 20 | % |  | 543 |  |  | 17 | % |  | 555 |  |  | 18 | %
Asia Pacific |  | 307 |  |  | 11 | % |  | 349 |  |  | 11 | % |  | 380 |  |  | 12 | %
Total revenue |  | $ | 2,826 |  |  | 100 | % |  | $ | 3,178 |  |  | 100 | % |  | $ | 3,174 |  |  | 100 | %
Schedule of Property, Plant and Equipment | The following table presents property, plant and equipment by geographic area as of December 31:
In millions |  | 2024 |  | 2023
Property, plant and equipment, net |  |  |  |
United States |  | $ | 160 |  |  | $ | 172 |
Americas (excluding United States) |  | 2 |  |  | 2 |
Europe, Middle East and Africa |  | 24 |  |  | 29 |
Asia Pacific |  | 6 |  |  | 4 |
Consolidated property, plant and equipment, net |  | $ | 192 |  |  | $ | 207 |
The components of property, plant and equipment, net are summarized as follows:
In millions | December 31, 2024 |  | December 31, 2023
Property, plant and equipment |  |  |
Land and improvements | $ | 2 |  |  | $ | 1 |
Buildings and improvements | 227 |  |  | 206 |
Machinery and other equipment | 493 |  |  | 423 |
Finance lease assets | 81 |  |  | 71 |
Property, plant and equipment, gross | 803 |  |  | 701 |
Less: accumulated depreciation | (611) |  |  | (494) |
Total property, plant and equipment, net | $ | 192 |  |  | $ | 207 |

X
- Definition Tabular disclosure of physical assets used in the normal conduct of business and not intended for resale. Includes, but is not limited to, balances by class of assets, depreciation and depletion expense and method used, including composite depreciation, and accumulated deprecation. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Section 50 -Paragraph 1 -SubTopic 10 -Topic 360 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482099/360-10-50-1 + Details
Name: | us-gaap_PropertyPlantAndEquipmentTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-40 + Details
Name: | us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of the names of foreign countries from which revenue is material and the amount of revenue from external customers attributed to those countries. An entity may also provide subtotals of geographic information about groups of countries. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 220 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03(1)) -Publisher FASB -URI https://asc.fasb.org/1943274/2147483621/220-10-S99-2 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-41 + Details
Name: | us-gaap_ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
Name: | us-gaap_ScheduleOfSegmentReportingInformationBySegmentTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- References No definition available. + Details
Name: | us-gaap_SegmentReportingAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration