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Segment and Related Information - Summary of Segment Information (Details) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2020 USD ($) | Jun. 30, 2019 USD ($) | Jun. 30, 2020 USD ($) segment | Jun. 30, 2019 USD ($)
Segment and Related Information [Abstract] |  |  |  |
Number of operating segments | segment |  |  | 2 |
Number of reportable segments | segment |  |  | 2 |
Information as to the Company's segments [Abstract] |  |  |  |
Revenue | $ 45,691 | $ 44,247 | $ 100,423 | $ 88,929
Operating loss | (5,718) | (3,453) | (11,173) | (5,554)
Other expense | (139) | (374) | (764) | (804)
Interest expense, net | (2,111) | (1,244) | (4,083) | (1,390)
Loss on extinguishment of debt | 0 | 0 | (8,123) | 0
Loss before benefit from (provision for) income taxes | (7,968) | (5,071) | (24,143) | (7,748)
Depreciation, amortization and accretion | 3,558 | 2,109 | 6,700 | 3,121
Capital expenditures including software costs | 3,006 | 1,394 | 5,046 | 3,317
United States |  |  |  |
Information as to the Company's segments [Abstract] |  |  |  |
Revenue | 44,626 | 41,657 | 97,257 | 83,582
Other Countries |  |  |  |
Information as to the Company's segments [Abstract] |  |  |  |
Revenue | 1,065 | 2,590 | 3,166 | 5,347
Restaurant/Retail |  |  |  |
Information as to the Company's segments [Abstract] |  |  |  |
Revenue | 27,633 | 28,262 | 65,042 | 57,822
Government |  |  |  |
Information as to the Company's segments [Abstract] |  |  |  |
Revenue | 18,058 | 15,985 | 35,381 | 31,107
Operating segments | Restaurant/Retail |  |  |  |
Information as to the Company's segments [Abstract] |  |  |  |
Operating loss | (7,697) | (4,615) | (13,767) | (7,597)
Depreciation, amortization and accretion | 1,951 | 1,201 | 3,806 | 2,069
Capital expenditures including software costs | 2,783 | 778 | 4,490 | 1,841
Operating segments | Government |  |  |  |
Information as to the Company's segments [Abstract] |  |  |  |
Operating loss | 1,349 | 1,518 | 2,528 | 2,881
Depreciation, amortization and accretion | 40 | 18 | 56 | 37
Capital expenditures including software costs | 223 | 0 | 434 | 176
Other |  |  |  |
Information as to the Company's segments [Abstract] |  |  |  |
Operating loss | 630 | (356) | 66 | (838)
Depreciation, amortization and accretion | 1,567 | 890 | 2,838 | 1,015
Capital expenditures including software costs | $ 0 | $ 616 | $ 122 | $ 1,300

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