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Segment and Related Information | 9 Months Ended
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Sep. 30, 2020
Segment Reporting [Abstract] |
Segment and Related Information | Segment and Related Information The Company operates in two distinct reporting segments, Restaurant/Retail and Government. The Company’s chief operating decision maker is the Company’s Chief Executive Officer. The Restaurant/Retail reporting segment provides point-of-sale (POS) software and hardware, back-office software, and integrated technical solutions to the restaurant and retail industries. The Government reporting segment provides intelligence, surveillance, and reconnaissance solutions and mission systems support to the United States Department of Defense and other Federal agencies. In addition, the financial statements include corporate operations, which are comprised of enterprise-wide functional departments. Information as to the Company's reporting segments is set forth in the tables below; information noted as “Other” primarily relates to the Company’s corporate operations.
(in thousands) | Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2020 |  | 2019 |  |  |  | 2020 |  | 2019
Net Revenues: |  |  |  |  |  |  |  |  |
Restaurant/Retail | $ | 37,347 |  |  | $ | 29,841 |  |  |  |  | $ | 102,389 |  |  | $ | 87,663 |
Government | 17,500 |  |  | 15,539 |  |  |  |  | 52,881 |  |  | 46,646 |
Total | $ | 54,847 |  |  | $ | 45,380 |  |  |  |  | $ | 155,270 |  |  | $ | 134,309 |
Operating loss: |  |  |  |  |  |  |  |  |
Restaurant/Retail | $ | (2,763) |  |  | $ | (4,432) |  |  |  |  | $ | (16,530) |  |  | $ | (12,029) |
Government | 1,774 |  |  | 809 |  |  |  |  | 4,302 |  |  | 3,690 |
Other | (9) |  |  | (368) |  |  |  |  | 57 |  |  | (1,206) |
Total | (998) |  |  | (3,991) |  |  |  |  | (12,171) |  |  | (9,545) |
Other expense, net | (486) |  |  | (401) |  |  |  |  | (1,250) |  |  | (1,205) |
Interest expense, net | (2,235) |  |  | (1,588) |  |  |  |  | (6,318) |  |  | (2,978) |
Loss on extinguishment of debt | — |  |  | — |  |  |  |  | (8,123) |  |  | — |
Loss before benefit from income taxes | $ | (3,719) |  |  | $ | (5,980) |  |  |  |  | $ | (27,862) |  |  | $ | (13,728) |
Depreciation, amortization and accretion: |  |  |  |  |  |  |  |  |
Restaurant/Retail | $ | 1,984 |  |  | $ | 824 |  |  |  |  | $ | 5,790 |  |  | $ | 2,893 |
Government | 80 |  |  | 17 |  |  |  |  | 136 |  |  | 54 |
Other | 1,388 |  |  | 1,031 |  |  |  |  | 4,226 |  |  | 2,046 |
Total | $ | 3,452 |  |  | $ | 1,872 |  |  |  |  | $ | 10,152 |  |  | $ | 4,993 |
Capital expenditures including software costs: |  |  |  |  |  |  |  |  |
Restaurant/Retail | $ | 1,324 |  |  | $ | 838 |  |  |  |  | $ | 5,814 |  |  | $ | 2,679 |
Government | 415 |  |  | — |  |  |  |  | 849 |  |  | 176 |
Other | 276 |  |  | 480 |  |  |  |  | 398 |  |  | 1,780 |
Total | $ | 2,015 |  |  | $ | 1,318 |  |  |  |  | $ | 7,061 |  |  | $ | 4,635 |
Revenues by country: |  |  |  |  |  |  |  |  |
United States | $ | 51,036 |  |  | $ | 44,380 |  |  |  |  | $ | 148,293 |  |  | $ | 127,962 |
Other Countries | 3,811 |  |  | 1,000 |  |  |  |  | 6,977 |  |  | 6,347 |
Total | $ | 54,847 |  |  | $ | 45,380 |  |  |  |  | $ | 155,270 |  |  | $ | 134,309 |
The following table represents identifiable long-lived tangible assets by reporting segment.
(in thousands) | September 30, 2020 |  | December 31, 2019 |  |
Restaurant/Retail | $ | 1,822 |  |  | $ | 1,987 |  |  |
Government | 226 |  |  | 272 |  |  |
Other | 11,762 |  |  | 12,093 |  |  |
Total | $ | 13,810 |  |  | $ | 14,352 |  |  |
The following table represents identifiable long-lived tangible assets by country based on the location of the assets.
(in thousands) | September 30, 2020 |  | December 31, 2019 |  |
United States | $ | 13,736 |  |  | $ | 14,260 |  |  |
Other Countries | 74 |  |  | 92 |  |  |
Total | $ | 13,810 |  |  | $ | 14,352 |  |  |
The following table represents goodwill by reporting segment.
(in thousands) | September 30, 2020 |  | December 31, 2019 |  |
Restaurant/Retail | $ | 40,478 |  |  | $ | 40,650 |  |  |
Government | 736 |  |  | 736 |  |  |
Total | $ | 41,214 |  |  | $ | 41,386 |  |  |
Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:
| Three Months Ended September 30, |  |  |  | Nine Months Ended September 30,
| 2020 |  | 2019 |  |  |  | 2020 |  | 2019
Restaurant/Retail reporting segment: |  |  |  |  |  |  |  |  |
Dairy Queen | 13 | % |  | 5 | % |  |  |  | 13 | % |  | 7 | %
Yum! Brands, Inc. | 11 | % |  | 14 | % |  |  |  | 10 | % |  | 14 | %
McDonald’s Corporation | 6 | % |  | 10 | % |  |  |  | 7 | % |  | 10 | %
Government reporting segment: |  |  |  |  |  |  |  |  |
U.S. Department of Defense | 32 | % |  | 34 | % |  |  |  | 34 | % |  | 35 | %
All Others | 38 | % |  | 37 | % |  |  |  | 36 | % |  | 34 | %
| 100 | % |  | 100 | % |  |  |  | 100 | % |  | 100 | %
No other customer within All Others represented 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2020 or 2019. The above table should be read in conjunction with the revised table presented in the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2020, filed with the SEC on May 11, 2020.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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